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Old 16th Feb 2005, 21:43
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rotorcraig
 
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Calibrate HP DeskJet 980 Printer / Windows XP?

Sister has horizontal white bars spoiling her photos when she prints from her Windows XP machine to an HP DeskJet 980cxi printer.

I told her to look for Utilities / Calibrate somewhere within the Printer settings dialog, but she couldn't find one.

I took a look at her machine using remote VNC, and agree that there's a distinct lack of calibration utility. Did a bit of reading Google / Help and all the advice I found seemed to refer back to a Calibration utility that doesn't seem to appear on her XP driver installation.

Is anyone else out there using this printer on XP and able to advise?

Thanks,

RC
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