Wikiposts
Search

Notices
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Chat & MSN

Thread Tools
 
Search this Thread
 
Old 25th February 2004 | 03:59
  #1 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
Chat & MSN

1.6 Athlon, 512 mbs ram, XP home.

Yesterday I clicked on chat, the usual message "Please wait.... it may take several minutes to load the chat applet" and Done appeared at the bottom, but it would go no further.
Also MSN Messenger refused to accept my login name and password.

Spybot and Ad-Aware showed nothing unusual, neither did a full scan with Norton.

Everything had been normal the day before and I have not altered any settings.

Does anyone have any suggestions as to why this has happened and how to fix the problem ?
henry crun is offline  
Old 25th February 2004 | 05:31
  #2 (permalink)  
 
Joined: Jan 2002
Posts: 369
Likes: 0
From: UK
Could it be a firewall issue? I have noticed my firewall now blocks chat untill I ammend a rule with the correct ip address, I have not had any trouble with msn though.
HelenD is offline  
Old 25th February 2004 | 06:11
  #3 (permalink)  
BRL
 
Joined: Oct 2000
Posts: 5,068
Likes: 0
From: Brighton. UK. (Via Liverpool).
Hi there. What happens after a re-boot...........?
BRL is offline  
Old 25th February 2004 | 08:07
  #4 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
I'm not running a separate firewall program, just the XP one, so it is unlikely to be that.

I have also rebooted a number of times with no change in the situation.

Looking back on the previous 24 hours to the time when everything worked ok I can think of nothing that would have caused the change. I visited Pprune a couple of times, read a couple of online newspapers, and read the BB online news.

It baffles me as to why changes like this suddenly take place without any imput from the operator.
henry crun is offline  
Old 25th February 2004 | 08:30
  #5 (permalink)  
The Oracle
 
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
henry crun,

Try turning off the WinXP Firewall. See if you can access then. If that does not work, try lowering your security settings in IE one notch for testing purposes.

Take Care,

Richard
Naples Air Center, Inc. is offline  
Old 25th February 2004 | 10:58
  #6 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
Did as you suggested Richard, even lowered the security setting to its lowest point without any change.

I also did a sytem restore back a couple of days to when I could get into chat, but that didn't make any difference either.
henry crun is offline  
Old 25th February 2004 | 13:14
  #7 (permalink)  
swh

Eidolon
25 Anniversary
 
Joined: May 2001
Posts: 2,244
Likes: 62
From: Some hole
clean your cookies out, see if that helps
swh is offline  
Old 25th February 2004 | 14:18
  #8 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
swh, That was one of the first actions along with the temp internet files.
henry crun is offline  
Old 25th February 2004 | 17:16
  #9 (permalink)  
 
Joined: Nov 2003
Posts: 26
Likes: 0
From: over the rainbow
Angel

I cant get in to chat either. Worked fine one day, the next, it wont . I have done all the things suggested above and downloaded a new java, but still no luck. I am getting the message that the applet cant be found.

There a several others who also who cannot get in, so it would seem to be a problem with the system not just with our individual computers.

Any suggestions?

DF
deltafoxtrot is offline  
Old 25th February 2004 | 19:45
  #10 (permalink)  

PPRuNe Handmaiden
50 Countries Visited
25 Anniversary
 
Joined: Feb 1997
Posts: 4,913
Likes: 184
From: Duit On Mon Dei
Likewise here, new lil iBook and could log onto Chat no worries. Now I can't.
I'll try another computer but *shrugs* dunno what's going on. Msn was unstable yesterday but today has been fine.
redsnail is offline  
Old 26th February 2004 | 00:19
  #11 (permalink)  
The Oracle
 
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
henry crun,

Next step is downloading a different browser once again for testing purposes.

Take Care,

Richard
Naples Air Center, Inc. is offline  
Old 26th February 2004 | 03:29
  #12 (permalink)  

Moderatrix
Test Pilot for Annick Goutal
 
Joined: Nov 2002
Posts: 1,249
Likes: 0
From: .
Similar thread here http://www.pprune.org/forums/showthr...hreadid=120417
Hawk is offline  
Old 26th February 2004 | 04:38
  #13 (permalink)  

PPRuNe Playmate of the Month
 
Joined: Feb 1999
Posts: 593
Likes: 0
From: Donington, Lincolnshire
I had something similar a little while ago. No idea what it was/what caused it but downloading Sun java seemed to fix it in the end.
PilotsPal is offline  
Old 26th February 2004 | 05:13
  #14 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
Richard, I have Opera 6.05 on a cd, if I install that would it sit alongside IE without conflict ?
henry crun is offline  
Old 26th February 2004 | 06:19
  #15 (permalink)  
The Oracle
 
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
henry crun,

Opera and IE will work side by side without conflicts.

Take Care,

Richard
Naples Air Center, Inc. is offline  
Old 26th February 2004 | 11:00
  #16 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
Richard, I installed the Java version Opera 6.05 and while the chat applet appeared to be loading, after about a minute it told me "Applet Not Found".

Any other suggestions ?
henry crun is offline  
Old 26th February 2004 | 19:53
  #17 (permalink)  
LMM
 
Joined: Nov 2001
Posts: 5
Likes: 0
From: uk
Add my name to the list! And I've sent my £££
LMM is offline  
Old 26th February 2004 | 20:08
  #18 (permalink)  
swh

Eidolon
25 Anniversary
 
Joined: May 2001
Posts: 2,244
Likes: 62
From: Some hole
To see if your Java is working properly have a look at http://java.com/en/download/help/testvm.jsp
swh is offline  
Old 27th February 2004 | 02:16
  #19 (permalink)  
The Oracle
 
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
henry crun,

I have seen problems with computers not loading websites that they used to be able to view with IE. But in all those cases, loading another browser would all viewing.

If we could load another browser and view the site, I would recommend doing a fresh install of WinXP, but this is not the case.

Lets see what results the test that swh recommended reports before trying anything else.

Take Care,

Richard
Naples Air Center, Inc. is offline  
Old 27th February 2004 | 10:29
  #20 (permalink)  
Thread Starter
 
Joined: Jun 2001
Posts: 1,332
Likes: 0
From: due south
swh. Thank you for that link, it would not display the test applet indicating there is something wrong with the Java I had I downloaded the latest version.
The installation failed, so I tried it again and this time I was rewarded, it had installed correctly, oh joy.

Try to log into chat but with the same negative result as before.

It appears that I am not the only one having problems so it might well be a problem with the digichat server, not my PC.

I will wait until the others report it is ok and see how I get on then.

Thanks for the help everyone.
henry crun is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.