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-   Computer/Internet Issues & Troubleshooting (https://www.pprune.org/computer-internet-issues-troubleshooting-46/)
-   -   Chat & MSN (https://www.pprune.org/computer-internet-issues-troubleshooting/120396-chat-msn.html)

henry crun 25th February 2004 03:59

Chat & MSN
 
1.6 Athlon, 512 mbs ram, XP home.

Yesterday I clicked on chat, the usual message "Please wait.... it may take several minutes to load the chat applet" and Done appeared at the bottom, but it would go no further.
Also MSN Messenger refused to accept my login name and password.

Spybot and Ad-Aware showed nothing unusual, neither did a full scan with Norton.

Everything had been normal the day before and I have not altered any settings.

Does anyone have any suggestions as to why this has happened and how to fix the problem ?

HelenD 25th February 2004 05:31

Could it be a firewall issue? I have noticed my firewall now blocks chat untill I ammend a rule with the correct ip address, I have not had any trouble with msn though.

BRL 25th February 2004 06:11

Hi there. What happens after a re-boot...........?

henry crun 25th February 2004 08:07

I'm not running a separate firewall program, just the XP one, so it is unlikely to be that.

I have also rebooted a number of times with no change in the situation.

Looking back on the previous 24 hours to the time when everything worked ok I can think of nothing that would have caused the change. I visited Pprune a couple of times, read a couple of online newspapers, and read the BB online news.

It baffles me as to why changes like this suddenly take place without any imput from the operator.

Naples Air Center, Inc. 25th February 2004 08:30

henry crun,

Try turning off the WinXP Firewall. See if you can access then. If that does not work, try lowering your security settings in IE one notch for testing purposes.

Take Care,

Richard

henry crun 25th February 2004 10:58

Did as you suggested Richard, even lowered the security setting to its lowest point without any change.

I also did a sytem restore back a couple of days to when I could get into chat, but that didn't make any difference either.

swh 25th February 2004 13:14

clean your cookies out, see if that helps

henry crun 25th February 2004 14:18

swh, That was one of the first actions along with the temp internet files.

deltafoxtrot 25th February 2004 17:16

I cant get in to chat either. Worked fine one day, the next, it wont . I have done all the things suggested above and downloaded a new java, but still no luck. I am getting the message that the applet cant be found.

There a several others who also who cannot get in, so it would seem to be a problem with the system not just with our individual computers.

Any suggestions?

DF

redsnail 25th February 2004 19:45

Likewise here, new lil iBook and could log onto Chat no worries. Now I can't.
I'll try another computer but *shrugs* dunno what's going on. Msn was unstable yesterday but today has been fine.

Naples Air Center, Inc. 26th February 2004 00:19

henry crun,

Next step is downloading a different browser once again for testing purposes.

Take Care,

Richard

Hawk 26th February 2004 03:29

Similar thread here http://www.pprune.org/forums/showthr...hreadid=120417

PilotsPal 26th February 2004 04:38

I had something similar a little while ago. No idea what it was/what caused it but downloading Sun java seemed to fix it in the end.

henry crun 26th February 2004 05:13

Richard, I have Opera 6.05 on a cd, if I install that would it sit alongside IE without conflict ?

Naples Air Center, Inc. 26th February 2004 06:19

henry crun,

Opera and IE will work side by side without conflicts.

Take Care,

Richard

henry crun 26th February 2004 11:00

Richard, I installed the Java version Opera 6.05 and while the chat applet appeared to be loading, after about a minute it told me "Applet Not Found".

Any other suggestions ?

LMM 26th February 2004 19:53

Add my name to the list! And I've sent my £££:=

swh 26th February 2004 20:08

To see if your Java is working properly have a look at http://java.com/en/download/help/testvm.jsp

Naples Air Center, Inc. 27th February 2004 02:16

henry crun,

I have seen problems with computers not loading websites that they used to be able to view with IE. But in all those cases, loading another browser would all viewing.

If we could load another browser and view the site, I would recommend doing a fresh install of WinXP, but this is not the case.

Lets see what results the test that swh recommended reports before trying anything else.

Take Care,

Richard

henry crun 27th February 2004 10:29

swh. Thank you for that link, it would not display the test applet indicating there is something wrong with the Java I had I downloaded the latest version.
The installation failed, so I tried it again and this time I was rewarded, it had installed correctly, oh joy.

Try to log into chat but with the same negative result as before.

It appears that I am not the only one having problems so it might well be a problem with the digichat server, not my PC.

I will wait until the others report it is ok and see how I get on then.

Thanks for the help everyone.


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