Freeserve Broadband reconnection trouble
Thread Starter

Joined: Aug 2001
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From: SAM. u.k.
Freeserve Broadband reconnection trouble
Freeserve Broadband
Wonder if anyone can help? I left my computer and my connection on whilst I just had lunch, when I returned the connection had dropped out and would not restart, all I kept getting was the advice "failed to establish connection" In had to shut down and restart whereupon the modem reconnected and it's all O.K. now. This has happened before, but I didn't really bother about it; now it's becoming annoying. Any advice will be welcomed.
Regards Den.
Wonder if anyone can help? I left my computer and my connection on whilst I just had lunch, when I returned the connection had dropped out and would not restart, all I kept getting was the advice "failed to establish connection" In had to shut down and restart whereupon the modem reconnected and it's all O.K. now. This has happened before, but I didn't really bother about it; now it's becoming annoying. Any advice will be welcomed.
Regards Den.
Thread Starter

Joined: Aug 2001
Posts: 276
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From: SAM. u.k.
Ref reconnection problem
Good morning all. I am using Windows 98, and a USB connection, It's an Alcatel Speedtouch external modem using the Freeserve software that came with it. I have had broadband now for 6 months and this problem does not occur all of the time, and no I haven't upgraded the driver, but will look into it.
Best regards Den.
Good morning all. I am using Windows 98, and a USB connection, It's an Alcatel Speedtouch external modem using the Freeserve software that came with it. I have had broadband now for 6 months and this problem does not occur all of the time, and no I haven't upgraded the driver, but will look into it.
Best regards Den.
'nough said
Joined: Sep 2002
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From: Raynes Park
If it's Freeserve, then it's likely to be a Speedtouch 330 (the red one) - if so there is a brand new driver available on the Thomson site
hth
amowf
hth
amowf
Joined: Apr 1999
Posts: 111
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From: UK
Hi,
I have the same modem and am with Pipex. (W98se)
I have had this same problem for months now in that if for any reason I disconnect I can only reconnect after a full re boot. I am sure I read on this forum that someone had a problem with the latest drivers and had to revert back to an earlier version. Has anyone had a problem using the latest drivet for the Alcatel Speedtouch 330?
I have the same modem and am with Pipex. (W98se)
I have had this same problem for months now in that if for any reason I disconnect I can only reconnect after a full re boot. I am sure I read on this forum that someone had a problem with the latest drivers and had to revert back to an earlier version. Has anyone had a problem using the latest drivet for the Alcatel Speedtouch 330?
'nough said
Joined: Sep 2002
Posts: 1,025
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From: Raynes Park
Roach, the OS (win 98) could be the common factor - I have seen the reverse problem on Win XP - i.e. connection not stable until new driver installed, which doesn't help denachtenmai...
oh well.
Long live Ethernet modems...
oh well.
Long live Ethernet modems...

Joined: Nov 1999
Posts: 319
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From: Wivenhoe, not too far from the Clacton VOR
I am with Freeserve - broadband, USB connection via the Freeserve modem. It ain't red, it is a silver obelisk shaped thingy by CopperJet. OS is Windows ME. Sometimes mine drops the connection, or I deliberately disconnect, and I have no problems reconnecting - just click the icon on the task bar. My first Freeserve broadband modem was that green round flat thingy that looked like a frog. It died after about 7 months. Good ol' Curry's swopped it under guarantee for this silver objet d'art. This reply is probably of no use to anyone I guess.
'nough said
Joined: Sep 2002
Posts: 1,025
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From: Raynes Park
Weird, I came across one of those the other day - the driver I downloaded is here:
Allied Data CopperJet 800
The link is to a driver specific for Freeserve - not sure if it will help you - it's version 4.3.3 - if you're behind that it's worth a shot.
amofw
Allied Data CopperJet 800
The link is to a driver specific for Freeserve - not sure if it will help you - it's version 4.3.3 - if you're behind that it's worth a shot.
amofw
Official PPRuNe Chaplain
Joined: Apr 2001
Posts: 3,498
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From: Witnesham, Suffolk
If anyone wants a (green) Alcatel frog ADSL modem, I have one here. Yours for the postage.
I bought a modem/router, and it's brilliant! Definitely the way to go. No such thing as reboot the PC - the router is always on, always connected. Even when BT said they were disconnecting the ADSL for a minute or two for maintenance, I didn't notice.
I bought a modem/router, and it's brilliant! Definitely the way to go. No such thing as reboot the PC - the router is always on, always connected. Even when BT said they were disconnecting the ADSL for a minute or two for maintenance, I didn't notice.

Joined: Mar 2000
Posts: 406
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From: Winchester.Hants.England
When I upgraded to BB I also had the Copperjet modem and didn't have any problems with it.
I also bought a modem / router to replace the copperjet and I have never looked back since. I am running two computers through it and using a KVM switch..........it's great ! These days if anyone asks me to look at their computer which is experiencing some problem I ask them to bring it around, connect it up to the KVM, router attached through USB, and within a few minutes that computer is also running on my Broadband connection, very useful if you need to update drivers / flash BIOS etc
WORD OF WARNING ABOUT FREESERVE TECH HELPLINE.......if you have to call them about something they will not give you any advice/information/problem solving if you tell them that you are using a router, so don't tell them
Regards
FBW
I also bought a modem / router to replace the copperjet and I have never looked back since. I am running two computers through it and using a KVM switch..........it's great ! These days if anyone asks me to look at their computer which is experiencing some problem I ask them to bring it around, connect it up to the KVM, router attached through USB, and within a few minutes that computer is also running on my Broadband connection, very useful if you need to update drivers / flash BIOS etc
WORD OF WARNING ABOUT FREESERVE TECH HELPLINE.......if you have to call them about something they will not give you any advice/information/problem solving if you tell them that you are using a router, so don't tell them
Regards
FBW





