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-   -   Silverjet (https://www.pprune.org/cabin-crew/243629-silverjet.html)

T4Turtle 1st Feb 2007 00:34

flatbeds
 
I saw the images in the link; am I right in assuming that the seats are NOT flatbeds? I can't see Silverjet making that much of an impact on the business market if the seats do not lay flat. :confused:

Sa341 1st Feb 2007 00:55

Have flown on one of the first flights and the crew were a credit. Yep i also knew about Bermuda - the old Flyjet charter...

HHB 1st Feb 2007 08:02

Hi Bestonboard ! - Your job sounds fab, I have an interview with Silverjet for s/coordinator next Tues so was fascinated to read your post, I am so nervous as really want this job, I am an experienced flyer & have done single operation business class flying so have some relevant experience. I was wondering how many crew you carry ? I have done all my research on the company so am as prepared as I can be ! - I used to work for Flyjet several years ago, - wondered if that would help or hinder my chance? I didn't leave on bad terms (thankfully!) - are there many crew that have come over from Flyjet ? - Also the photo of the crew shown on the prnewswire website - are they real crew ? - my husband thinks they are professional models hired to dress up as crew as they are so beautiful & slim !

wingsLV 1st Feb 2007 12:12

Dear "Silverjets" guys and girls!
Is it nessesary to relocate to UK, or is it possible to shuttle ????? I am from Germany

teacoffee 1st Feb 2007 14:49

Dont believe all the HYPE!! :bored:

Morissette 1st Feb 2007 17:37


Originally Posted by teacoffee (Post 2991252)
Thanks Airside- it sounds very promising :)


Originally Posted by teacoffee (Post 3003907)
Got the No thank you email today as well.
Good luck to all of you who did get it-sure you'll have endless nights of fun in New Jersey!!!:rolleyes:

It's funny to see how Teacoffee was all excited til (s)he got his/her interview and was finally said " F*CK OFF, You just s*ck big time".... Since that day, (s)he's been constantly discrediting and negative about Silverjet...How is that pathetic ?



Originally Posted by teacoffee (Post 3101758)
Dont believe all the HYPE!! :bored:

Yeah right, get a life or a job dear ! you can always apply for cesspool airlines such as easyJet, Ryanair or Flyzoom... Get over it dear ;)

:p hugs:p

Tommietola21 1st Feb 2007 17:52

Hi Everyone

First off, good luck to all you new guys at Silverjet, it sounds like a fantastic oppurtunity for you all!!

Secondly, Morrisette, have some dignity please! what are you worried about who say's this and that? YOU GOT THE JOB!!!

I would agree that the 3rd reply you highlighted from tea and coffee WAS a bitter slight of tongue, although I think your reply was more so, as you wern't able to rise above it.

Which airline have you just moved from??

I think you should apologise to all EasyJet, Ryanair and Zoom UK employees to save face, you made a very rude and inappropriate remark.
ALL cabin crew work hard, be it all-economy, all-business, longhaul or shorthaul. We all have the same aspirations, and no, no everyone aspires to fly london-NJ serving high-end customers. Some crew have important commitments, like family, disabled relatives etc, and may need to come home after a short 2-sector day to cook dinner for others! who know, just don't post in anger.

Ultimately, you have got YOUR dream right? it's not anyone else's, an you need to respect that. Oh, and by the way, I'm waiting to be told whethr I have a job with
ZOOM UK (but it's fine, you haven't offended me personally, hence hy I'd advise you to apologise incase you did anyone else!!)

:) Enjoy it!! And I wish you and all the est at Silverjet the best of success!!

teacoffee 1st Feb 2007 17:58

Thanks Morrisette
I have both a job & a life.
Peoples opinions can change & that is what happened to mine.
When you grow up maybe yours will too! :)

corsaman 1st Feb 2007 19:55

Well said, Tommietola. "Cesspool airlines" is a little strong, Morrisette. I am currently at EZY, very happily I must say, and have been for 5 years. 12 years with BD and BA before that. That uniform, glitz and glamour make some of you tick, and for others it's no big deal. Ezy gives us a rather good income, gets us home at night and employs some wonderful people - which is what some of us want. Give it a few years, and perhaps your priorities will change too. Not a rant, an observation!:)

diesel862 2nd Feb 2007 10:59

Well done all Silverjet cabin crew, galley FM shouting nothing but good tidings for you all.

FJE take note on how to setup and airline and keep crew informed and feel wanted.

Mikel-EK 2nd Feb 2007 12:03

Silverjet info please...
 
Hi, Firs of all Cobrats to all SilverJet crew!! Have Fun guya!!!
I have some questions!! How much is the basic salary? How much per flying hour?? Do yo guys get allowence in US dollars cash to spend in NY??? How lon is the training?? Many guys cabin crew?? all the crew is british??? Thanks for any info!! Take care

johnezy 2nd Feb 2007 16:08

Just to re-itterate a piont from corsman.
Morrissette: you really shouldn't bad mouth other airlines, we all work hard wheather we work for a low cost no frills airline, a long haul airline or a specialist airline dealing with buissness class passengers.
i would like to piont out that the training you did for silverjet was co ordinated and managed by an ex easyjet training manager, and i know your views don't represent that of your collegues as easyjet staff get a good discount with your airline! I know alot of crew who have taken up this offer so your next lot of customers may just be easyjet crew.
My collegues and myself are under the impression that silverjet is a wicked comany and we all love your aircraft it looks very smart parked up on the stand so please dont formulate opinions about other airlines when there is certainly no just reason. nuff said!

ChocksAwayUK 2nd Feb 2007 16:20


Originally Posted by johnezy (Post 3103878)
easyjet staff get a good discount with your airline!

Interesting... I'm yet to start with ez (roll on March!) so don't have any info on this. Could you let me know what the deal is?

johnezy 2nd Feb 2007 16:26

hi well done for getting into ezy and good luck with your course. when you start you be given access to our internal intranet in there is a whole load of info about deal you can get with easyjet, flights, holidays, insurence, loads of stuff you'll be able to look through it for yourself. I don't exactly know what our deal is with silverjet i think it may be 20% off can't remember!

ChocksAwayUK 2nd Feb 2007 16:38

Great.. thank you!

Morissette 2nd Feb 2007 20:24

For your information, I'm NOT working for SILVERJET !:ugh:

I was just interested in knowing what product they offer and reading comments by Silverjet crew who did the inaugural flight to Newark.
I was also interested in knowing their working conditions because I might be interested in applying. I'm a flight attendant for Netjets in Brussels and most of my flights are with high end clients. The only disadvantage is that I am most of the time alone and I believe being part of a flight attendant team would be much more fun. ;)
What I was trying to emphasize is Teacoffee's volatility and inconstance just because (s)he was not selected by Silverjet.:uhoh:

With regard to easyJet, Ryanair, FlyZoom and other "low cost low brain airlines", I reiterate and persist : those are cesspool airlines. :yuk: I worked for 2 months for EZY and decided to get the h*ll out of the Luton Guantanamo camp so I resigned. It was horrible in every aspect: horrible uniform, horrible working conditions, horrible salary, horrible unclassy unhygienic brain dead colleagues, horrible uneducated boisterous customers with no manners...I'm not exaggerating, really it was sheer purgatory:eek:

Everybody's entitled to their opinion but mine is based on personal experience...so I know what I'm talking about because i've been there.

Anyway, I wish Silverjet good luck.:ok:

exmax 3rd Feb 2007 04:13

...how to win friends and influence people:eek:
To Morissette; Working for one airline for 2months (does that include training?) hardly means you are an expert, you haven't worked for the other airlines so it's a good idea to remain silent when you don't show foundation for your comments. If I might add, knowing what you know about EZY and those conditions you mentioned, why did you work for them in the 1st place? If you did a bit of research on the company beforehand, then you would have avoided the experiences and people you rant about, no?

As for your comments about your colleagues, that's not very nice. Anyway, good luck to all at Silverjet, looks like a good airline.
Peace & best wishes.

Tommietola21 3rd Feb 2007 10:14

In a nutshell, Morrisette, I believe you have absolutely no idea what you're talking about. Furthermore, you have not worked for the other ''cesspool'' airlines, and I'm certain that you have not flown with one in particular, as they have yet to launch a route??

I think you need to get down off of this pedestal you seem to have put yourself on, and when you realise that not EVERYBODY flies on private jets, and you get a job in a team environment - THEN you can start finding fault with other's social grace and attitude. Yours is certainly very bad. One thing that crew should NEVER do is slag off colleagues, particularly on a public forum.

I'm glad you left EZY, or I'm sure you would have been pushed. It must have been very uncomfortable for you being hated with an attitude like yours! And I'm certain they're not crying for you to return to LTN.

I've also drawn a conclusion based on your posts that you are probably better off working on your own.

BestonBoard 3rd Feb 2007 12:55

Whoa!!!!! STOP!
 
Guys & Gals.... What is this all about????

First of all... everybody is entitled to an opinion.... the freedom of speech is something that nobody can take away!!!!

Morisette.... Cesspool???? That is a little inaccurate.... Wizzair have their own niche in the market, there are few and far between that offer such a regular service to Poland and easterrn Europe for such a value price... judgement is not required!!!!

EZY... you guys have been given a cheap rep... which is not true! there are not many low cost carriers that fly to your destinations... believe me! My old home town was 45 minutes from both of BMI BABY's major departure points, and they cannot offer what EZY offer! Ryanair comes close, but if you are in the industry their recruitment procedure precedes themselves....

Silverjet is not in this league I am afraid.... that is not being conceited! We are a low fare all business class airline, based in the UK! EOS have a very simlar service to ourselves, however, they do offer a different quality (which does need a little tweeking) and so charge a higher price. A 757 with 48 flatbeds, dual seated, conference facility, etc... it is very good, but they still offer old airline methods.

MAXJET, offer a very similar config to ourselves... 767, with 100 seats, however MAXJET are all extra legroom, typical erm... maybe XLone or MYT Premiair Gold service... at a reasonable price matching ours more or less....

SILVERJET, offers a boeing 767-200 ER a/c... 100 6'3" flat bed seats on board, they are slightly angled, but the SICMA aeroseat is award winning for comfort and position... you can adjust any section of the seat, including a massage function as required. I am sure you have read my previous post regarding the service on board???? We are not about the product... i.e. how pretty silver spirit or the future silverjets will be, but the personal service we offer! Our customers are greeted by name every time we talk to them. We hang their coats in wardrobes... If they have flown with us before, we know what drink to have ready for them after take off, how many cubes of ice they would like, if they would prefer lemon or lime! Typical airline (not mentioning any names) for business class would offer servings on a china plate, spong-ing etc... but how would you feel to have healthy choice of starter, followed by a choice of 3 main courses on board (many more if you order on-line in advance - only 24 hours before your flight) all pated up in the galley... professionally... in a bistro bowl, restaurant sized meals, not dolly cutlery... followed by a hearty desert, your choice of English cheeses O/B and US cheeses I/B, then complimented with Freshly pressed Tea and Coffee.... whilst watching your own personal entertainment system, with the top programmes/movies from both the uk and the states.... water bottles delivered without even asking, followed by warm sandwiches, sweet tasy things, more coffee, comlimentary toothbrushes, face wash, moisturiser, a ladies only washroom on board... 1 crew member for 10 customers, a gin and tonic served in a glass that is the same size you would expect in any bar around the uk.... all on a 7 hr 40 minute o/b flight...

Our service differs on the way back! If you haven't eaten already in our private terminal in EWR, then pick and choose what you want to eat from our menu.... you will be guaranteed to sleep.... no call bells in our cabin, crew patrol constantly... if you have read our press releases, you will see we have had dancing lessons... to be as light footed as possible in our cabin... our aisles ar only 20" wide.... no normal trolley can get through.... everything is delivered by hand.... if we do perform a large service, we use a traditional hostess cart. On a night flight, maximum sleep is our main aim... Breakfast to go! Bagels, fruit, smoothee, Tea, Coffee, all served in a take out cafe style... if you don't want to eat so soon, then please help yourself to a full cooked English breakfast in our Luton SilverLounge, of course after you have taken your shower and checked your e-mail...

SILVERJET is not trying to compete with first or business class service on any other airline... we are responding to the business/upper class leisure market demands.... what you want, when you want it....

Forget the attitude or hipocracy of airline competitetiveness, we merely aim to give our customers what they require, nothing more, nothing less...

For comments like "it's not a true flat bed"... it's a bed with a 6'3" pitch.... I'm 6'0"... and I can rest comfortably...

We are not in competition with anyone...

Yes there are US carriers that offer business class service between the states and London...

If you have flown out of JFK, you will know that LHR doesn't even compare with taxiing and slot times (the length I mean)

Stanstead is a very major Divert Airport... if you are crew, you will know why!

LTN...has one of the largest private Jet facilties within this country... heck... take a wonder up airport way to the Holiday Inn... you could count at least 20 by the Signature Hangar on a bad day....

EWR is maximum 45 minute tfr from Manhattan.... we offer Helicopter, Limo, chauffer drive etc... you couldn't want more comfort!

with a 30 minute check in (45 minutes if you want to check luggage into the hold!) (which our silver concierges will do for you,... walk into the sliding doors into the lounge and your bag is taken straight away!)

100 customers on an a/c that is designed to hold 290... Hand baggage is not an issue... stick to the security guidelines for BAA etc and you could arrive at the silverlounge at 9.30 GMT and take off at 10! (give us a chance to give you a glass of champers, OJ or h2o with warm nuts first!)

If you have an interview with the worlds first Carbon Neutral Airline, and Englands only low fare Business class airline, Good luck to you!

Leave your prejudices at the automatic doors of the Holiday Inn at LTN... Everybody has their own place in the travel Market! Snobbery will get you nowhere!

If you want to provide the best customer service that you can, and realise that Quality is only associated with effort.... Come, re-create the magic of airtravel as it once was!

try flysilverjet.com!

BOB x

Tommietola21 3rd Feb 2007 13:11

Well said Bob!!

Although I think the point of argument was more about Morissette's attitude towards crew of other airlines - and considering he/she doesn't even work for Silverjet, I am wondering what brought about such a rant of abuse?

BecauseCIDSsays_so! 3rd Feb 2007 15:34

Wow! I just logged on and couldn't believe what I was reading...Morrisette I feel disgusted to have answered your questions.

As everyone has said already...different people choose different airlines for different reasons.

I started my career with easyJet and I loved it, in fact I had applied to go back before I got my current role with Silverjet but decided to go for Silverjet to try something new and do a bit of long haul. I went to fly with a company that everyone seems to strive to get into at LHR and I hated every minute. It was prestigious, had a reputation as the best way to fly...wrong! I had more complaining, unhappy customers, and even moreso unhappy, moaning crew, there than at EZY! The guys and girls I worked with at easyJet were fantastic, and from what I hear (from a colleague at Silverjet who left EZY in a very high position)..still are!! They work hard and they do a great great job. Well done guys and please be assured that you actually have a very high reputation in the industry and a lot of respect for the work you do. Keep it up, and btw the new uniform looks great and I'm sure will boost morale even higher as you will all look so professional as well as being it in person!!

If I ever got to the point where long haul was no longer for me, the first place I would apply to is back to easyJet, fab place to work!

I won't go on to 'big up' Silverjet too much (although I could write pages!!) as it has all already been said, suffice to say.. it's great, the crew are great, the product is great and most importantly of all...our customers think it's fantastic, and we know because our management team (who are excellent, really pro the crew and communication etc) give us regular updates on customer feedback.

So the 'Hype' tea&coffee, is not just 'Hype' it is reality...and reality of outstanding quality at that!!! If indeed to gain this opinion you have flown the airline and fed back your problems to our Customer Experience Director then it would be interesting to know your reasoning..but my gut instinct is that you haven't and simply a little disgruntled at your 'no thanks' email.

Happy flying to everyone whether you're doing a LTN-AMS-LTN-AMS-LTN-AMS or a LTN-EWR..we're all still there for the same reasons..a job we love.

Take care! :)

TightSlot 4th Feb 2007 16:20

Back on track everybody please - this thread is about Silverjet.

...cesspool airlines...

horrible unclassy unhygienic brain dead colleagues, horrible uneducated boisterous customers with no manners
Such comments reveal rather more about the true nature of the person posting than about the subject at hand: They are therefore best avoided.
For those of you that do work for Silverjet - we can all understand your enthusiasm with a new start-up, but please try and resist the temptation to simply re-package Silverjet PR releases on this thread. The acid test of the success of the company will be load factors, not now, but in a year, or two, or five years time. If there is enough money to be made, the airline will last - if not, it won't

highlifeboy 8th Feb 2007 17:38

God I have been sitting on the fence during this thread and my god what is it coming too????

I have been flying now for 11 years and dont work for either Silverjet or Easyjet...

No one in aviation likes to see the demise of any airline as we do the same job but just wear different colours and have different contracts...

I hate it when bitter people start slagging off certain airlines, any airline is a great airline if its what you want and fits into how you want to live your life...

Low cost airlines are not cesspool airlines just look at easyjet they must carry 30+ million pax a year you could say Silverjet would have to be in business 10 years to even come close to that but who cares if there crew are happy....

Im sure easyJet will be around in the uk far longer than most other UK airlines but hey thats my opinion

So come on guys/gals play nicely and all the best for Silverjet for your future and I too agree your planes and products look first class

teachin 9th Feb 2007 11:35

As for the way SilverJet looks over CV's, well they don't, I got a footnote which was accidentally included in my email back from them, a polite "standard" no thank you but at the bottom was a simple and trite "NOPE" from a Mr Martyn Bridger like a CC that the email had been forwarded on, ignorance is also at the head of SilverJet.

lgwechobravo 9th Feb 2007 18:51

diesel862, your quote;

"FJE take note on how to setup and airline and keep crew informed and feel wanted."

Couldn't agree more. None of us in the FJE part of the same company know what the hell is going to happen. 3 bases, 2 aircraft and very dedicated, enthusiastic and experienced crew but no communication at all. Good work to all our Silverjet counterparts, wish we could be given the resources to do the same at FJE. It could be a reputable, decent and profitable airline, given half a chance at MAN, NCL and LGW! However, crews are leaving in droves and getting sick of trying to get things happening. Feel sorry for the pursers every flight their reports must be like war and peace!

Good Luck Silverjet!

MarcJF 10th Feb 2007 18:44

Looks great, can't wait to try the service later in the year. One observation, skirts look a little short, i'm not complaining :) but are they practical?

tash55 10th Feb 2007 20:03

What goes around!!!
 
Good Luck to all you boys and girls at Silverjet!!! can't WAIT to sample your Silver Service, it looks FABULOUS!!! With regards to the title of my post, I realise you have someone at the helm who used to be Head Of Cabin Services where I currently work. I just hope he learned from his mistakes and does a much better job than he did previously!!!.....Safe and Happy Flying and Best Wishes....:)

oldflyboy 11th Feb 2007 10:23

Good Luck but Beware The Bridger Man
 
Good luck to all at Silverjet, lots of positive press, in Times again this weekend, Mrs Oldflyboy and I plan to try you out this year rather than battle staff travel in our own company.:D

Just found out the Bridgerman is involved with you! OUCH!!!!!:}

Did you know he has a record of failure? Cocked up at BA which led to crew striking in 97 and his decision to bring in non flying managers directly led to poor industrial relations which led to recent threat to strike over there. Also involved with DUO, BHX based airline that went bump coupla years ago, guys I fly with who worked for him turn the air blue at mention of his name!:ugh:

Still, perhaps he has mellowed!

As I say best of luck and will see you in September.

Matt101 11th Feb 2007 12:04

Well Done
 
Well done to you guys at Silverjet I was temping at BA this summer and was very tempted to apply to the compnay but had deceided to sit back and watch for a while and from what you say it really does seem to bring back a bit of the glamour in flying for your PAX. Some of you sound like you should be doign the PR for your company which is testement to how you feel about the compnay you are working for.

Ignore anything bad said think your product and your idea sounds wonderful though I feel your aircraft livery though quite pretty does make the 767 look a bit liek a ginormous condom....sorry one thing on the mind.

Good luck guys doubt you'll need it as if I was a Business passenger think I know where I'd take my fares when I heard about Silverjet.

Airbourne-Adamski 12th Feb 2007 08:49

Hi Guys

I thought I would jump in to this post and just say to Silverjet Best of luck. I am based at LTN with the Ezy guys and gals. And I think the concept and business model Silverjet offer is a fantastic idea. I really do hope it all goes well and grows as it wants.

Mefly 12th Feb 2007 17:33

Marcjf: Our skirts are knee length so definately not too short. If you saw the picture of the crew by the plane then that's not our uniform and they were models!!
:)

Eddy 14th Feb 2007 00:48

I had to fly out of LTN a couple of week ago and had a few hours hanging around before my flight. Out of interest, I headed over to the Silverjet terminal to 'observe' and I was very, very impressed with the operation. Immaculate staff, a gorgeous new terminal, professional car-service and what looked (from the outside) to be a well run business.

They've got it bang on, from what I could see.

Hot-bit 19th Feb 2007 11:46

Silver Jet waiting time
 
I had a interview for In-flght Manager 2 weeks ago and i still haven't heard anything. I was wondering if anyone else who had had a 2 to 1 with S.J has waited this long.. This is the worst part of the process as i just need to know now.. if i have it.. fantastic, but if i haven't i would like to be able consider other options. I think they have a great concept, and feel excited about the prospect of working for them, but being in limbo is a nightmare. Alot of the communication between myself and S.J has been done through email, is this how they let you know if you are sucessful or not..? or is it the case of waiting for the postman to arrive with a letter? i'd be grateful if anyone could tell me their experience ... thanks

BestonBoard 19th Feb 2007 16:50

Hi Hotbit, in my experience (was recruited as inaugral crew) I had to wait a month for my answer, until they completed the full recruitment campaign so they can find the best of the best for their needs. My response was a personal e-mail from Martyn Bridger congratulating me. I would guess you're response would be an e-mail too... All I can say is try and remain positive... No news is good news as the saying goes :)

Hot-bit 19th Feb 2007 17:48

Hi BestonBoard thanks for your reply, I guess i'll give the postman a break then.. I just want to hear something.. but, like you said no news is good news.. hope i get to fly for S.J.. fingers crossed

Dom Perignon 28th Feb 2007 12:49

Can you Silverjet guys & gals tell me if you have to live within a certain distance to Luton, or can you travel?
Does any of the current crew have children, if so, do the rosters work well for you?

kiwilad747 28th Feb 2007 19:35

Hi Dom

They do like you to live close by as do a lot of airlines, but I am based in Brighton and I know there are people further away (Manchester, Leeds) not too sure if there are any crew with children

:)

spacehopper 1st Mar 2007 13:18

kiwilad747 are these people from leeds commuting every flight? What is the standby callout? and what work pattern is it at the moment with regards to days off after trip how many sb's etc soz 20 questions!
Would love to work for them but not sure about commute!

BecauseCIDSsays_so! 1st Mar 2007 16:07

Hi Spacehopper!

Lots of people are commuting, I think there are only about 10 people living in Luton area actually lol!!

Most people are finding the commute OK although I think a lot of us have to have a quick sleep in the car somewhere halfway home after the night return sector!

We are not in a pattern for days off yet and the amount of days off really varies. We do some back to backs so you land at 0710 then back in the next day but I think you usually get 2 or 3 days off afterwards (shouldn't say it cos I'll end up with a month of them, but I haven't done any yet so can't confirm!). Can vary from 1 day to 3 days off, I have usually had at least 2.

Couple of standbys a week roughly, from 0600 to 1000 and callout is 90 minutes so that is the only snag with commuting, I think some people stay down in the Luton area for standbys and some get up and get ready and wait for the phone to ring then go back to bed when it doesn't!! People also arrange b&b or stay with friends between back to backs aswell.

At the moment the rosters are flexible as we are still getting established and seeing how things work but rostering are good and give you plenty of notice of changes, and most of the time they will let you know of changes asap rather than call you on a standby- most of us have given consent to be contacted outside of standby/duty time to give us extra warning!

Basically if you don't mind commuting, it's do-able, and it's worth it!
Hope that helps!

Sorry, just noticed that was addressed to KiwiLad, :) didn't mean to step on your toes!! ;)

spacehopper 2nd Mar 2007 19:54

Thank You for all that excellent info !

Have applied so fingers and toes crossed for me please!


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