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-   -   Silverjet (https://www.pprune.org/cabin-crew/243629-silverjet.html)

essextaff 8th Dec 2006 17:14

Did find him sarcastic but honest would like to have worked for him in another light. He will be a hard but fair boss not bitter as got Qantas so made my decision for me. Good luck to all of you there 65% loads in eight months go for it!!!

swashbuckler 8th Dec 2006 22:45


Originally Posted by Iconic (Post 3009172)
Is anyone still waiting to hear about recent interviews? I went for an inflight managers position on the 21st November and are still waiting to hear an outcome. My friend who also attended the day has been sent a 'no thanks' e-mail. From what I have been told no news is good news, anyone else in the same boat???
:bored:


still waiting too...my interview was on the 20th of november..yet they said that we'd get an answer mid-december...so let's be patient ;-)

:ok:

joshua1 9th Dec 2006 22:38

:) Hello everyone i've just found out today that i have got the job with silverjet so so surprised...good luck to everyone who is still waiting to hear..:ok:

swashbuckler 10th Dec 2006 12:19

just got an email offering me the job too...good surprise ! the training is to start the 12th of February !


good luck to everyone & be good !

come_flyin 10th Dec 2006 20:33

SilverJet Renumeration
 
what is the pay SilverJet are offering? Leave? etc

tiggerific_69 10th Dec 2006 20:39

look through this thread and you will find the answer to both.

Iconic 10th Dec 2006 21:12

Hi guys, same here, just had offer of position today.

Start training on the 12th February. Look forward to seeing you all.

Good luck to anyone still waiting to hear!!

:ok:

silentbutdeadly 11th Dec 2006 17:36

Well done to all of you who have just found out about your start date!!!

The interview system sounds terrible - are Silverjet not involved much at all? Who is this guy from Air NZ? Is it all agencies?

I didnt think that there were any agencies equipped to recruit and interview cabin crew - I maybe wrong?????

Is the training conducted by Silverjet personnel or is this outsourced as well?

Cheers.:hmm:

swashbuckler 11th Dec 2006 20:30

Hi:)
Sometimes you really don't have to believe what you read on the net...it's just a mere rumour !!! the interviewers are all Silverjet people....
good luck ;o)

Mefly 15th Dec 2006 14:15

Hi. Just want to say congratulations to all those who have been offered a position. I'm training at the moment and everything is going well. Everyone is lovely and the trainers are great. Will be starting the service training soon!

:)

tiggerific_69 15th Dec 2006 14:32

Mefly,what training have you done so far?glad all is going well :)

Eddy 18th Dec 2006 21:27

Has anybody here been given the job of Inflight Manager yet?

A friend of mine is thinking of applying.

vodkaholic 19th Dec 2006 12:06

i have heard that the role of in-flight manager is not like it is on any other airline. apparently you dont really get 2 leave the galley, just preparing food etc.

tiggerific_69 19th Dec 2006 15:54

i believe thats the service co-ordinator position,not the in flight manager

Eddy 19th Dec 2006 18:02

My friend (mentioned above) has applied for the job. She's very excited but also very impatiend. She won't sign up to Pprune because she's rubbish with computers but has asked me to ask :

How long after submitting an appliction did most of you hear back?!

BestonBoard 20th Dec 2006 17:24

The IFM is the inflight manager. As expected they are required to assist in service, however the galleys are mainly the domain of the service coordinators. Due to the service required (and believe me, there is no airline out there that even offers anything slightly similar) The IFM will be assisting the sc in the rear galley for the meal services. IFM's are being recruited directly... but the chance for promotion within is good! It's a new airline so they can't base things on seniority, prove yourself and it is noted! Everyon has now broke up for Christmas, course no 3 starts 2nd Jan, and we will return shortly after. Courses 4 and 5 are starting in February as far as I'm aware! If you're interested all I would say is contact Silverjet. They have nothing to hide... and are looking for exceptional, different thinking crew! I can honestly say It is all so exciting! I am so proud to be part of the team!!!!:)

vodkaholic 20th Dec 2006 19:25


Originally Posted by tiggerific_69 (Post 3027816)
i believe thats the service co-ordinator position,not the in flight manager

ahh ok sorry my mistake. good luck to everyone who is currently training with silverjet or will be starting in the new year. hope it turns out to be the wonderful opportunity you've all been waiting 4

matt_01 22nd Dec 2006 09:04

Ewr, Ord, Jnb & Dxb
 

Originally Posted by Airside London (Post 2990431)
Ewr , Ord , Jnb And Dxb .

Hi....could you clarify whether EWR, ORD, JNB & DXB are destinations SilveJet are flying to?:confused:

BecauseCIDSsays_so! 22nd Dec 2006 14:33

Matt

EWR is a definate as it is the first route and the inaugural flight goes out on 25th January.

DXB, JNB, ORD are the ones they are hoping for over the next year or so but have NOT been confirmed yet. The company have got at least another 30 ideas of possible routes where they have ascertained there would be demand for the service, having had a briefing from the CEO there is endless and very positive sounding possibilities- we have another a/c joining next year now bringing us to at least 4 by November so things are moving fast...watch this space.

Hope that helps!

Morissette 22nd Dec 2006 19:19

hello CIDS,

now that you have a foot in the door, would you mind telling us about what the rosters will look like ?
Also, i don't understand one point which I hope you will clarify :)
There's the basic salary + the flight pay...Besides that, are they any other allowances ? like per diems, food and uniform allowances.
What kind of hotels will you guys sleep in and how long will the NYC layover last ? Is the training paid too ?
Looking forward to reading you ;)

BecauseCIDSsays_so! 22nd Dec 2006 19:38

Hiya

I'd love to tell you what the rosters look like but we don't really know ourselves yet. We've all been rostered initial flights but as its the end of January it all kicks off its hard to see a pattern. Also the Director of IFS needs to review the rosters and make a final decision as to how they will work so its all TBC at the moment.

Money- basic+flight duty pay every hour from sign on in LTN to sign off in LTN plus the 'Service Excellence' reward scheme which as yet has not been finalised an we know nothing about really. Hotel includes breakfast, I think the money works out fairly well, we'll be working quite hard so the money will be good. They said to expect 10-12k on top of basic- but until we have proper rosters and a proper months money it's impossible to say.

Sorry its all very vague, but thats what you get with a new airline but its great fun everyone from directors to crew are lovely and we are just taking each day as it comes and seeing what happens.

Tom x

Morissette 23rd Dec 2006 15:35

Hi Tom:)

Thank you for your response.
Please keep us posted as soon as you have further information regarding the rosters and the so-called "Service Excellence" reward scheme... I'm wondering if pax will really bother to give positive feedback though...Generally, they write to the company only when something wrong happened to them !
You said :

Originally Posted by BecauseCIDSsays_so! (Post 3033841)
I think the money works out fairly well, we'll be working quite hard so the money will be good.

I read a few posts saying that you guys will do around 8 trips a month. Is it 8 round trips or 4 round trips ? 8 round trips seem quite a lot to me ! & i'm wondering if you won't end up exceeding the max of hours a year... please, enlighten me !

Can't wait to read you!

Morissette

BecauseCIDSsays_so! 23rd Dec 2006 20:35

I'll let you know about the trips. They said at first we would be doing c.8 trips a month i.e LTN-EWR-LTN on a back to back style so for those of you unfamiliar....

Day 1- LTN-EWR land approx 1300 local
Day 2- EWR-LTN late departure
Day 3- Land LTN 0720
Day 4- LTN-EWR Land approx 1300 local
Day 5- EWR-LTN
Day 6- Land LTN 0720
Days off

BUT...it has not been confirmed, I wonder if it will be like that for a while before more crew come online then as we get different routes etc the pattern will have to change...realistically with leave/days off etc we won't get 8 trips a month in, I'd say 6/7 MAX. It could push our hours but once more crew are in it will even out. It may be totally totally different to this, it is yet to be decided!!

The company are very switched on and I'm not just saying that because I'm new and eager lol there is a wealth of experience on the management team and they are very clued up so far, so I'm sure it will all be OK! Watch this space! And before the bashing begins, I'm not being naieve or dumb I am just being positive and optimistic, we might all end up on 'high hours' because of a rostering c**k up but thats another risk we have to take being in at the beginning. I'm more than sure that it won't happen but who knows!!

Service Excellence I really can shed no light as very little has been mentioned, I think it may be based on feedback collected onboard during the flight, thats a guess, I really don't know!

Watch this space is all I can say and if you're hesitant then don't apply until the company is more established, a lot of people need the security of knowing exactly what they're going in to but some like the 'adventure' if thats the right word...and so far it's been a good one!

Tom

teacoffee 23rd Dec 2006 22:06

sounds great fun!!!:rolleyes:

Morissette 24th Dec 2006 18:59

:) Hi Tom

thanks again for your post and I appreciate the fact that you bothered to answer.
I understand that everything looks quite vague at the moment as it's a new "adventure". So keep us informed as you get further information /"To be continued" as you rightly mentioned .
I'm still interested in the company, I just think i'm just too much of a "chicken sh*t" :uhoh: to leave my current company for something that is not established yet... Nonetheless, I have a gut feeling that Silverjet is gonna be a massive success. I'd like to apply but yeah, i guess i'm too afraid of losing my current advantages & salary. Yet if things evolve & become clearer, i'll definitely apply...

Thanks again & Joyeux Noël :ok:

easygalleyfm 26th Jan 2007 15:10

silverjet
 
any news, how was the 1st flight etc....??

BestonBoard 28th Jan 2007 13:33

The first flight went very well so I hear, had a friend on it! lot of hard work with the cabin service involved, but our customers were pleased. Have my first trip out to EWR in the morning, can't wait. Everything (touch wood) seems to be on schedule. Course 3 of crew are nearly completing their training now, and courses 4 and 5 start feb 12th, so business is booming. Next a/c delivered by end of March, online beginning of may! and we do have plenty more secrets up our sleeves! lol :D if you check out youtube you can see images of the silver lounge in luton, and th respray of our a/c. Inaugral crew have been treated like kings, hair cuts by Nicki Clarke for some, visits to top notch restaurants in london for service training. Uniform is very clean cut, charcoal grey, silver wings, white shirt, with blue silver and purple stripes. Brand named cabin bags and suitcases the works! Don't mean to blow our trumpet, but so glad I could be part of it from the very beginning!

FlyingDoK 28th Jan 2007 13:52

Silverjet info
 
Media video showing lounge and aircraft interiors is online at

www.prnewswire.com/mnr/silverjet/26686/

Looks very nice. Am looking forward to trying this out in February

The Royal Family 28th Jan 2007 15:28

Don't forget your 1200 ciggies :=

Litebulbs 28th Jan 2007 16:34

Good for you
 
I am genuinly happy to see someone excited about their job and how they are being looked after by their employer and how this will reflect on the services they give to their customers!

I am sure the cynics will be along soon, but I really hope it works out for you, because it might just roll out to the rest of the industry.

warwicks 29th Jan 2007 07:56

Listening to Radio 1 this morning (Mon 29th Jan)
Ricky from the Kaiser Chiefs mentioned that he flew to New York on a new airline Silverjet and would recommend the airline to anyone as it was one of the best flights he had ever been on.

Nice to see that the praise is starting already. Good luck to everyone at Sliverjet- your obviously doing a great job.
BTW the aircraft look great as well ;)

Ancient Observer 29th Jan 2007 11:49

Good luck and good times
 
All the very best to the F crew, the C crew, the managers and Directors. At last, a British based airline that might remember that customers come first.

This forum is so sick of customers that it call them Self Loading Freight. Mod.s must be from BA....so all the best to the new team. Watch out for the dirty tricks!

an ancient observer from the sector.

TightSlot 29th Jan 2007 12:41


Originally Posted by Ancient Observer (Post 3095607)
This forum is so sick of customers that it call them Self Loading Freight. Mod.s must be from BA....

:hmm: Wrong!

Diver_Dave 29th Jan 2007 16:56

Err....
 
This forum is so sick of customers that it call them Self Loading Freight. Mod.s must be from BA....so all the best to the new team. Watch out for the dirty tricks!

Err.
I believe SLF is actually derived from the Military Slang.

Whilst not being the greatest fan of BA (Company not Flight / Cabin Crew)[1]
I believe your comment does BA, and other airlines crew a disservice. :ok:

Regards

DaveA

[1] Only due to forcing me back onto Air Malta due to intransigance over baggage allowances and not honouring a committment they gave to match the AM 40Kg for my diving kit. :ugh:


EDIT: TYPE ENGLISH DAVE, ENGLISH!!!!!!

Ancient Observer 30th Jan 2007 06:46

The point was best wishes to Silverjet!
 
The point was best wishes to Silverjet! The side comment was not the main point.
I hope that they all make a great success of it!

Morissette 30th Jan 2007 23:14

Hi there,

to the people who started their flights to NYC, could you please tell us more about the journey ? ( specially the service offered throughout the flight : catering, wine types, food, on board high tech systems) Do the cabin crew do the safety demo or is it played on a tv screen ?
Could you also please describe your monthly roster ? how many days off after a trip ? how long do you stay in your NYC hotel ? how many flights are you scheduled to operate in a month ? Is the hotel in NYC of top quality & downtown ( do you have time to do some shopping ? )
i read somewhere that Silverjet could fly to Bermuda, is it true or just a rumour ?
looking forward to reading your posts !!

Morissette

BestonBoard 31st Jan 2007 08:16

Hi Morisette, fyi... have just got home after landing at 7 this am... o/b service involves pre-boarding drinks with warm nuts, before our silver crew take post take off drinks orders, after distributing menus... After take off drinks are served, orders taken by service coords n IFM's for starters and mains... lunch served starting at 12, 5 course dinner (choice of appetisers and entrees), fully plated up in a bistro style, this is accompanied by warm bread, 2 choices of red, 2 choices of white.... (appetiser, entree, desert, cheese & port, coffee).... afternoon tea is served during the flight... this is a surprise tho, no cucumber sandwiches here! alongside bar service on demand, personal IFE etc... Demo is personal! i.e Manual, the a/c has been refitted, no PSU's here! All customers have their own personal IFE system, which is powered by the seat (alongside their laptop if they want to use it), no call bells, no air vents!, Personal reading lights are multi phasing, at the touch of the customers control, at their own seat!

Inbound starts the same, evening meal served asap... 5 courses offered again, but we aim to max sleep time, so customers can choose exactly what they want to eat... british meals and specials o/b, US meals n specials I/B... the cabin is a quiet zone! No PA's, no call bells, no lights! PAX sleep until Top of Drop, when they are served with breakfast, which they can carry off, if they like!

Typical stopover approx 30 hours, crew have a top class hotel in New Jersey, approx 30 min train journey from NYC, but everything is there if needed, crew discounts on bar and food, complimentary breakfast etc...

Private terminals both ends, so our customers never have long to wait (30 minute check in!) I'm a service coordinator myself... won't deny a 7hr 30 flight goes very quick when you maintain these standards! Already have some high profile customers on board, some of the nicest people you can meet!!!

Where did you hear about Bermuda???? you'll have to tell me more! Rosters at the moment are averagin about 5.5 - 6 trips per month... as far as flight pay is concerned it's quite healthy!

Crew are amazing! You can tell why they selected us, I think we all have the exact same personalities and manerisms! It feels like we're one big family already, and we're ever growing! I'm so excited to be an inaugral member of the silverjet team! They know how to look after their crew, F/C, C/C and all the top management all are on en even level as regards to feedback! Heck there's people here who have started up multi billion pound companies now, and they still greet you with a warm handshake, smile and treat you as if they've known you for years!

I appreciate there will still be sceptics out there! But I honestly believe SILVERJET is something that even HRH Liz herself will be soooooo proud of! :)

If you want a more indepth look, check out this link... it's available on the web now anyway... only gutted they cut my head off when I was serving champagne! :{

http://www.prnewswire.com/mnr/silverjet/26686/

BestonBoard 31st Jan 2007 08:20

O... and 1 final toot on the trumpet... we have the best crew to customer ratio going.... 1 crew member for every 10 customers (i know.... airline terminology they should be PAX) but SJET training instills the value of looking after the people you care for in the air! Our customers are who we aim to please... after all, flysilverjet.com... we recreate the magic of airtravel as it once was!:cool:

BestonBoard 31st Jan 2007 09:52

For some reason that link doesn't work...
http://www.prnewswire.com/mnr/silverjet/26686/

please accept my sincerest apologies, thru my own fault have been awake over 24 hrs! happy viewing!

Morissette 1st Feb 2007 00:03

Thank you for your reply, I appreciate muchly . How many rest hours do you have til your next trip ?!
The service seems to be extraordinarily exceptional ! I must confess I'm very impressed :)
(The only hitch though, would be that cabin crew do the safety demo! )
The rumour dealing with Bermuda was evoked on cabincrew.com forum! if it happens to be real, you guys are so damn lucky :eek:


I wish Silverjet every good fortune !
Merci BestonBoard :ok:

Morissette


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