blade.runner

Many crew are concerned about retribution when making a complaint to/or about ops.The response when questioning a decision certainly make you think twice about doing it again.
As a crew member it is mostly easier to go sick rather than suffer the confrontation.Clause 11s being administered because of a misunderstanding with a scheduling clerk are also a consideration.
The clauses and sub paragraphs relating to many of our work rules can be quite complex.
Call Ops in the morning and you get one interpretation.Call in the evening and you get another.
Ops are undermanned and overworked like most Qantas departments.Fielding questions from CC can be time consuming and no doubt often frustrating.
Perhaps a working committee formed by the FAAA and OPs could go some way to alleviating and clarifying misconceptions and ultimately frustrations on both sides.
In the meantime odd rostering results lead many to believe that the system is being manipulated."D" days for those in the top 10% of a category indicate excess work over available manpower.These so called demand days can make a mess of a roster and certainly add to sick leave.

jungle juice

Top idea Pegasus,so what are you telling us to do,is to take a video camera into the building every time we go in or have a hidden microphone so we can record any conversation?
I think you've been watching too much TV.
Are you seriously suggesting If I had questioned the propriety of the act I had witnessed I would have received an honest and truthful answer.All I would have got would be a nice little chat with my manager and the worst rosters of my career for the next 12 months at least not to mention a reserve line from hell if not the threat of a clause 11 for false allegations.The office as everyone knows never admits anything wrong.
In fact describing my post as anecdotal clap trap shows what sort of response I would get.

By the way,you did not answer the question as why the pilots get an answer for why they did not get a trip and who got it and why when all we get is the run around.

DEFCON4

Most of us hate QCC and those that dwell in it.A very toxic place where you need to keep your voice down and head down.No laughing and no smiling allowed.Definitley no joke telling in case you offend someones delicate sensibilities.
Get on the bus and breathe a sigh of relief.You still need to check out the crew and determine who you can trust.Find the dobbers and those that have a promotion agenda and are looking to use colleagues as a springboard.
Do you job,apologize for service failures, (of which there are many)and cop the abuse.A normal day at the office.
The aircraft environment can still be fun with the right crew.At least you are out of earshot of the enemy in QCC.
As they say..once the front door closes you can be yourself(well almost)

Pegasus747

i dont know how many times you need to be told there is no difference between the info that pilots get and flight attendants except that flight attendants are afraid to ask or are easily fobbed off

I always get an explanation if i want it and so to many crew. i also know that you are entitled to ask the question of the OT officer.

If you are met with a fob off then ring the FAAA and ask the enquiries officer to ring the duty manager.

as far as the so called bribes are concerned , i have been hearing it for 25 years and everyone has a view on it. if you have the proof you need to do something about it.

If you expect someone else to do it for you and make accusations that you are not prepared to make yourself then forget it

I have never accused anyone of anything in 25 years as i cant prove jack sh*t. despite my personal views and theories unless there is some compelling evidence you cant do anything about it. And neither can the pilots. Given that the pilots sick leave is the lowest in the company, the open time takes about 30 minutes to do

the flight attendants open time takes most of a day sometimes its much more complicated with different EBA requirements.

Bad Hat Harry

Managers threatening and intimidating
Dobbing
A paper and information blizzard
Ongoing service failures
Poorly resourced
Soon to be further under manned
A hostile Ops lacking in transparency
Training courses that are now done at home
Company training websites that dont work
A roster system that doesnt deliver
Ongoing and unecessary BPRs
Dangerous cart tops
Plasitc tubs/standard units that slice fingers
Constant pressure to deliver a level of service that is unachievable
Lip service from a faceless management
An economic environment that forces you to stay

TightSlot

Gosh - QF crew not happy? Well I never!

Guys - can we try and lift this a little, above the level of lists of things that make you cross. You've all been behaving really well recently, and we appreciate your efforts. Thanks.

Back to you...

Machinegun Fellatio

There are around 15/20 regular posters in Qantas CC forums.They are not indicative or representative of the broader Qantas CC community.
Those who read and moderate these posts should bear that in mind.

Jackbr

quick question...hope this is the right spot to ask

What is QF's policy on FA's posture during take off/landing

I know some airlines recquire them to sit in a "normal brace" position-hands beneath thigs or folded across lap, back straight, feet parallel to knees...

ditzyboy

'Relaxed Brace position' is the position we are instructed to adopt.

Jackbr

for an FA, what is the relaxed brace position?

jungle juice

Machine Gun,by your own post that includes yourself and pegasus etc.

Pegasus,You have to be kidding,the schedulers will of course tell you the real reason and it's 100% believable and crew have no reason to doubt the info at all.
Pegasus,how exactly are we supposed to do that?

Your own post shows the type of response we would get from any allegations and unless we go in wired and have a hidden camera there is little we could do to prove anything.Pegasus,life is a little different to TV shows.

A_B_P

Jack Brownbill it depends which way you are facing, forward or aft.

Forward facing is lap belt and harness fastened, feet flat on floor, legs to 90 degree angle to floor, chin lowered towards chest, hands on top of knees.

Aft facing same as above except head is held up and rested back on headrest.

These are both relaxed positions if it was for an actual brace position then a more pronounced head position is required for both.

Out of interest why do you want to know?

Jackbr

i was curious as i always new FA's were supposed to sit in some form of brace position during take off/landing but on a recent United flight the FA just sat chatting away to the opposite passenger...

Just interested in finding out what exactly the normal FA take off/landing posture if with QF...

fairly odd question, i know

Pegasus747

the point that i am making is quite clear. I have been hearing the same clap trap about open time for the 20 years that we have had it. before that it was the best rosters went to the people that bribed the schedulers.

It may be that it actually goes on..true

But without proof there is NOTHING that you can do. If you make allegations against another employee from ANY department you have to have proof otherwise you are screwing yourself.

There is NOTHING that can be done that i can think of, other than asking for an explanation from the OT officer.

If you are pay protected and not trading and you have 50 hours pay protection and the trip gets awarded to someone who is trading then its a breach of the EBA and trading is second.

If it goes to someone on annual leave and its the last paris trip ( and this happened) and you call the FAAA the person will be removed from the pattern, it will be awarded to the PP flight attendant and someone in OPS has a lot of explaining to do.

There are some things that we can do as flight attendants and some things that we cant, just as its your word against a police officer if caught speeding or something else there are appeals processes. some of which you have a degree of success with and some you get screwed.

There has never been a perfect system of anything in my entire life in any field that i have ever been involved in or seen and ppl will complain of faults in the system or corruption and often there is just sadly nothing that can be done.

The FAAA has been monitoring this as have 000's of crew for decades and there has never been a perfect system no matter who is in management or in the Union.

If you are looking for perfection perhaps you need to join a buddhist temple

jungle juice

Pegasus,you certainly are an enigma.

Firstly,you describe the comments made about OT bidding as claptrap.

So I assume you don't give any credence to them and so believe them or you wouldn't describe them as absurd and nonsensical.

Then you try to sound reasonable by saying that they may actually be true.

So which way is it pegasus,you can't have it both ways.

Peagasus,why was the initial system of open time bidding where we could see who else was bidding for a trip changed for the current hidden one Pegasus?
What are they trying to hide?
No Pegasus,all we want a system that is conspicuous by it's clarity.In other words one in which we can see what's going on and not told to join a Buddhist temple just because we want the truth.

Pegasus747

the privacy laws changed a number of years ago and it made the publication of who was bidding for trips etc was no longer possible.

Its also the reason that names were removed from seniority lists. Crew complained that they didnt want other crew to know what they were doing.

Personally i think of lot of the so called "corruption" in ops is grossly exagerated. i dont believe its impossibe for people to be favoured over others i just personally dont see any real evidence of it

obira

If privacy is the concern then there is no need to publish personally identifying information. They could publish a de-identified list saying Person A is bidding against X hours pay protection, Person B is a Reserve Line Holder etc etc in their ranked order and then the winning bidder has a tick against them at the close of that day's open time allocation. When any discretion is involved in the decision a reason must also be published. All open and above board. No-one identified except for publication of the winner on the crew list. Crew members must already opt in to have their names published on crew lists anyway, why couldn't this be done for open time bidding?

At the moment it's like a card game where everyone knows the value of their own hand, the dealer (ops) collects all the cards and then announces who has the highest hand without anyone else getting to see them all. You can ask the dealer why you didn't win and all they'll say is 'someone else had a better hand.' You still can't actually see their cards, you just have the dealer's word for it.

If you're not satisfied you can call the union who will call the dealer's supervisor and ask them to check. The dealer knows how infrequently they get checked and knows that it is extremely unlikely anyone will ever find out if they give it to the wrong player. The union can't be told the players' details either because the union is not exempt from privacy laws.

Some players say they've seen others give gifts to the dealers or the dealers are friends/relations of other players.

Who would ever willingly place a bet at this casino?

obira

jungle juice

Only two kinds of people I can think of Obira.
The owner of the casino
Friends of the owner.

posted by PegasusI like this one because everyone know's that the chance of someone getting proof or seeing all the cards as obira put it are virtually zero.

trolldolltrolldoll

hi has anybody heard anything re divisional transfers short to longhaul? the list was updated 9 march, so maybe there will be some movement soon?

Bla_Bla

?

i wouldn't get my hopes up

as of yesterday the company decided to reduce 1 crew on the 74's
( kangaroo and pacific a/c ), down from 16 to 15 crew



difficult times we were told and it also to deal with crew surplus...

if that is the case it would not make any sense bringing more FA's from sh to lh