BA CC / WT and WTP
Thread Starter
Joined: Oct 2008
Posts: 39
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From: Hampton, UK
BA CC / WT and WTP
Firstly, my thanks to the BA cabin crew who as always made my flight back to England recently feel like part of my holiday not a neccesary evil at the end of it. Although my friends in America were nice company there was nothing like getting on-board at LAX and experiencing the smart and elegant ways and sights of the BA crew, England in America!
As I pay for my own flights WTP is the limit of my luxury however a problem with my booking meant I was unable to upgrade it from WT to WTP and I had to take economy on my outward trip and what an experience it was. To me this wasn't just a case of I'm used to WTP so anything less will feel different, I sensed a change in the attitude of the cabin crew. The "We'll always try and help" was replaced with "I don't have time, lots of others to deal with" attitude.
Was I just experiencing a busy flight or is it a case of just not having enough time to give that personal touch? I'm curious, not angry. If I come across as unhappy, that's not the case, the free upgrade I got for my booking problem on the way home happily put the BA glow back in my cheeks!
Once again though, many thanks to BA for having such excellent CC.
As I pay for my own flights WTP is the limit of my luxury however a problem with my booking meant I was unable to upgrade it from WT to WTP and I had to take economy on my outward trip and what an experience it was. To me this wasn't just a case of I'm used to WTP so anything less will feel different, I sensed a change in the attitude of the cabin crew. The "We'll always try and help" was replaced with "I don't have time, lots of others to deal with" attitude.
Was I just experiencing a busy flight or is it a case of just not having enough time to give that personal touch? I'm curious, not angry. If I come across as unhappy, that's not the case, the free upgrade I got for my booking problem on the way home happily put the BA glow back in my cheeks!
Once again though, many thanks to BA for having such excellent CC.
Joined: Sep 2006
Posts: 91
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From: Old Street Station
Pleased to hear you had a nice trip!
Difficult to say what the reason for the behaviour was. It could have been anything. Perhaps greedy gits? There are always the odd ones that can't really be bothered and shouldn't have been given this job in the first place. Even if the flight was fully booked and extremely busy it's no excuse for behaving poorly and not trying to meet every customer's needs.
At least you were sorted out, which was very good!
Difficult to say what the reason for the behaviour was. It could have been anything. Perhaps greedy gits? There are always the odd ones that can't really be bothered and shouldn't have been given this job in the first place. Even if the flight was fully booked and extremely busy it's no excuse for behaving poorly and not trying to meet every customer's needs.
At least you were sorted out, which was very good!
Joined: Jun 2004
Posts: 1,806
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From: Dublin
Just sounds like your typical one off bad trip Im afraid. The crew who work in WTP are the same crew who work in WT and indeed Club. First is the only cabin (at present) with its own dedicated and trained crew.
Thread Starter
Joined: Oct 2008
Posts: 39
Likes: 0
From: Hampton, UK
Thanks for the replies, I could tell that the First crew were different has they had a silver thing around their scarves but I didn't realise the rest of the aircraft was crewed from one large pool, still can't complain on the whole you all do an amazing job, and the company of such beautiful English ladies is very nice after being away 
Joined: Dec 2007
Posts: 104
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From: north of heathrow
Hi apaddyinuk,
I think MrWomble is talking about the silver ring we wear on our cravats/scarves when we wear it under the collar, not inside the blouse.. when it looks like a "toggle".
Dear MrWomble, no worries at all, you may call the cravat/scarf anything you want...!!!
I think MrWomble is talking about the silver ring we wear on our cravats/scarves when we wear it under the collar, not inside the blouse.. when it looks like a "toggle".
Dear MrWomble, no worries at all, you may call the cravat/scarf anything you want...!!!
