Zeal320 Ltd.
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Zeal320 Ltd.
There appears to be a few Zeal Kids in here, so just wondering what everyone's thoughts are on the current issues that are plaguing our workplaces at the moment!
Some topic starters, if you will...
~High turnover, and managements attitude that is not at all a problem.
~The seemingly automatic promotion after 12 months of very undesireable FA's to ISM
~Base Management at AKL particularily...
~ISM's not being accepted for LH secondments, and will FA's even be accepted, or is it just a pretty promise to keep us happy?
PARTICULARILY INTERESTED IN THE OPINIONS OF ANY TECHIES!!!
Ive pretty much been broken by the way we're treated at Zeal. Rob is confident that he is creating a group which is "Quick and Nimble", yet the Shorthaul Strategy is still not complete, 2 years later, and that is at the detriment of crew morale, which in turn affects our Passengers. It appears to me that our middle management have no idea where theyre at. They love having @airnz.co.nz email addresses, but seem to weary of any outside assistance. The way a certain base manager feels about and treats Longhaul Crew, and indeed the Shorthaul crew who transfered over, is a testiment to this.
A Longhaul FA on pprue recently made very valid comments in regards to 20 year old ISM's being prettier only than their Purser colleagues at Shorthaul. Her remarks were of course much better worded,but they were entirely true. 150 passengers, a $40million aircraft, 3 flight attendants - all under the care of people who, for example, cant show up for work sober, because Saturday night is K Rd night... Im sure we all know examples of people who simply should not be Service Managers. And Im also sure we all know examples of the few remaining brilliant service managers, who the company simply just do not want to keep. The opportunity for secondment to longhaul is a huge insult to a group of people who's dedication and proffessionalism have kept this part of the airline in good hands over the past changes. What motivation is there to stay Loyal to Zeal or indeed Air New Zealand. To thank them for hanging in there, through lowered pay, 18 year old trainee's, insulting passengers - by allowing a crew member of 12 months experience the chance at longhaul, is rubbish. Of course, its yet to be seen if the offer is genuine. One would think that Shorthaul crew who have waited longer, and have longer service would surely be seconded first. God help the first Zeal hostey who does get to LH though - they will be eaten alive!
Im not going to get into the AKL BM issue just yet, as I will get carried away!
Fairly all-over-the-place post, but it was just intended as a topic starter, and I got carried away
In short - things need to change, and we all know that. But how?! The culture that they have allowed to develop at Zeal is one of negativity and bitching - the upside for the company is that while we're bitching in our galleys we're not actively doing anything to combat the issues.
Some topic starters, if you will...
~High turnover, and managements attitude that is not at all a problem.
~The seemingly automatic promotion after 12 months of very undesireable FA's to ISM
~Base Management at AKL particularily...
~ISM's not being accepted for LH secondments, and will FA's even be accepted, or is it just a pretty promise to keep us happy?
PARTICULARILY INTERESTED IN THE OPINIONS OF ANY TECHIES!!!
Ive pretty much been broken by the way we're treated at Zeal. Rob is confident that he is creating a group which is "Quick and Nimble", yet the Shorthaul Strategy is still not complete, 2 years later, and that is at the detriment of crew morale, which in turn affects our Passengers. It appears to me that our middle management have no idea where theyre at. They love having @airnz.co.nz email addresses, but seem to weary of any outside assistance. The way a certain base manager feels about and treats Longhaul Crew, and indeed the Shorthaul crew who transfered over, is a testiment to this.
A Longhaul FA on pprue recently made very valid comments in regards to 20 year old ISM's being prettier only than their Purser colleagues at Shorthaul. Her remarks were of course much better worded,but they were entirely true. 150 passengers, a $40million aircraft, 3 flight attendants - all under the care of people who, for example, cant show up for work sober, because Saturday night is K Rd night... Im sure we all know examples of people who simply should not be Service Managers. And Im also sure we all know examples of the few remaining brilliant service managers, who the company simply just do not want to keep. The opportunity for secondment to longhaul is a huge insult to a group of people who's dedication and proffessionalism have kept this part of the airline in good hands over the past changes. What motivation is there to stay Loyal to Zeal or indeed Air New Zealand. To thank them for hanging in there, through lowered pay, 18 year old trainee's, insulting passengers - by allowing a crew member of 12 months experience the chance at longhaul, is rubbish. Of course, its yet to be seen if the offer is genuine. One would think that Shorthaul crew who have waited longer, and have longer service would surely be seconded first. God help the first Zeal hostey who does get to LH though - they will be eaten alive!
Im not going to get into the AKL BM issue just yet, as I will get carried away!
Fairly all-over-the-place post, but it was just intended as a topic starter, and I got carried away
In short - things need to change, and we all know that. But how?! The culture that they have allowed to develop at Zeal is one of negativity and bitching - the upside for the company is that while we're bitching in our galleys we're not actively doing anything to combat the issues.
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Zeal
Without being negative, Zeal is a joke! I feel sorry for the zeal crew as they work really hard but are treated poorly with horrible money and benefits. Ralphy was great for ANZ as he really did care about us as crew and as a company in general, but as for Rob, well lets just say he is better at flirting with the female crew - not running an airline!
I don't unerstand why zealers don't apply for jetconnect, as from what I hear the money, perks and flying duties have been greatly improved. I could be wrong though but it might be a better option?
Good luck to all you zealers
I don't unerstand why zealers don't apply for jetconnect, as from what I hear the money, perks and flying duties have been greatly improved. I could be wrong though but it might be a better option?
Good luck to all you zealers
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Im very disappointed that we have employed people like you ...The AKL management is the best out of all bases ,they do a fantastic job and it will be very sad when we lose our beloved base manager .There is nothing wrong with young ISM the ones I no are exceptional and frankly alot better to work with than the old ones as they have a fresh take on things and are fun people ..I seriously think you should consider your employment options and stop being one of the crew that makes zeal a sad place to work.
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This is exatly the "head-in-the-sand" attitude that Zeal management love their crew to have...
Think for example, of the high turnover caused by issues created by the AKL BM. If you feel they do a fantastic job, then you would be amazed at the working conditions other hosteys enjoy at other airlines, or other parts of NZ.
My statement about young ISM's was not a blanket one - agreed there are some very good ones. But there are also some very immature and inappropraite choices as well... I completely agree with your comment regarding the old ISM's who need to re-evaulate their flying, in that it is no longer Freedom...
Its good to hear that your enjoying your time with Zeal, but dont for a second think that the rest of the base shares your enjoyment. Think of the good people that are simply leaving, with no alternative employment, just because they cant handle being treated the way they have been...
Think for example, of the high turnover caused by issues created by the AKL BM. If you feel they do a fantastic job, then you would be amazed at the working conditions other hosteys enjoy at other airlines, or other parts of NZ.
My statement about young ISM's was not a blanket one - agreed there are some very good ones. But there are also some very immature and inappropraite choices as well... I completely agree with your comment regarding the old ISM's who need to re-evaulate their flying, in that it is no longer Freedom...
Its good to hear that your enjoying your time with Zeal, but dont for a second think that the rest of the base shares your enjoyment. Think of the good people that are simply leaving, with no alternative employment, just because they cant handle being treated the way they have been...
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Latest rumour is that the Freedom cheap labour will be used to crew all 767 longhaul flights, to destroy the pay and conditions longhaul have fought for over the past decades (our contract is up for renegotiation next year).
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urok, im amazed that you can put so much blame on our base manager! she did a wonderful job and im sure will be missed a lot. the high turnover doesnt have anything to do with her, people are leaving because they dont like the contract. as far as im aware she didnt make the contract did she. she doesnt make the rules, she was just doing her job by following them as we all have to. im sure you can apprecitate how hard this is?
yes, we have some major contractual issues to sort out and we work extremely hard, but things are not helped by negative people like you making zeal worse than it is. quite honestly it sounds as if you dont even enjoy the job anymore so why even bother? if you dont like it, leave. its as simple as that.
yes, we have some major contractual issues to sort out and we work extremely hard, but things are not helped by negative people like you making zeal worse than it is. quite honestly it sounds as if you dont even enjoy the job anymore so why even bother? if you dont like it, leave. its as simple as that.
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Concern noted.
I do however assume that youve not flown before, and therefore have no other base managers to compare said BM to...
I have had a long and illustrious career, with zeal, NZ mainline, and other carriers, and I tell you what, it leaves alot to be desired, and Im rather sure any person in a similar position would agree.
Absolutley granted, the majority of zeals problems come from other areas, such as the contract, and the perception of "Freedom" crew amongst our passengers, tech crew, and mainline NZ crew, but still, an unsupportive and double-standard-carrying BM does no end to help the cause.
Youll also find many people are not leaving simply because of contractual issues. I could name at least 5 off the top of my head that have claimed bullying, harrassment, victimisation, or simple personality clash with the manager as reasons.
I do however assume that youve not flown before, and therefore have no other base managers to compare said BM to...
I have had a long and illustrious career, with zeal, NZ mainline, and other carriers, and I tell you what, it leaves alot to be desired, and Im rather sure any person in a similar position would agree.
Absolutley granted, the majority of zeals problems come from other areas, such as the contract, and the perception of "Freedom" crew amongst our passengers, tech crew, and mainline NZ crew, but still, an unsupportive and double-standard-carrying BM does no end to help the cause.
Youll also find many people are not leaving simply because of contractual issues. I could name at least 5 off the top of my head that have claimed bullying, harrassment, victimisation, or simple personality clash with the manager as reasons.
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I had a very interesting chat with a long term (20 years in the industry) hostie on an ATR the other day.
She has never seen morale and conditions as bad as they are now. She was previously doing trans-tasman and had done long haul, so had a good range of experience. Her opinion was that zeal320 has really tightened the screws on conditions and rates, and it was only going to get tougher. She felt that z320 placed looks above ability.
AND - she was intelligent, slim, and hot
She has never seen morale and conditions as bad as they are now. She was previously doing trans-tasman and had done long haul, so had a good range of experience. Her opinion was that zeal320 has really tightened the screws on conditions and rates, and it was only going to get tougher. She felt that z320 placed looks above ability.
AND - she was intelligent, slim, and hot
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interesting thread I have stumbled across.
one question - urok - if you have had a long and illustrious career as you put it, why the hell are you working for zeal320 now?
where did you mess up?
one question - urok - if you have had a long and illustrious career as you put it, why the hell are you working for zeal320 now?
where did you mess up?
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Questions asked at Air New Zealand or Zeal interviews
Hi there I am hoping someone may be able to help me as I have a final interview with Air NZ for a temporary position based in Auckland. Can anyone help me with the types of behavourial questions they may ask.
Many thanks
Lolly Tosser
Many thanks
Lolly Tosser
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Correcting the "miss-truths"
As a First Officer within the Air New Zealand Group, I find some of the comments on this post rather interesting, particularly from current Zeal employees.
The ISM's flying for Zeal at the moment are some of the most professional and experienced flight attendants within the group. To say that they complete a years service and automatically become ISM is just not true. A years flying experience is a requirement not a "right of passage". Surely the company then puts these F/A's through an assessment process, interview etc before promoting them. Secondly, are you sure that these flight attendants only have experience with Zeal? I am aware of at least one ISM at zeal who has extensive experience with Emirates, and know of others who have come from significant international airlines who have returned to Zeal for the NZ lifestyle and "Big Brother" Air NZ has been to "proud" utilise the skills and experience these people have.
I admit, Morale across all areas of the group is not at its peak, but I cannot understand why different groups of employees get their backs up and fight against each other. All flight attendants are professionals, trained to perform an important function ensuring the safe operation of a flight. Why dont you guys act like professionals. I paxed down to WLG a week ago and listened to 3 F/A'S complain at how bad zeal f/As are.
From what I hear, the zeal conditions are not great! But the conditions at L/H and AIr NZ S/H are pretty bloody good. From what I see, so good that there are people there for whom job is getting pretty stale (and it shows), but cant afford to leave!
The reality is the industry has got pretty cut throat in the last short while. Its a fact, that management are going to try and screw everyone down... Engineers... Groundstaffs.....Flight Attendants..... Pilots could be next!!!
Rather than work against each other, were all on the same team, so lets work together, if not to improve the deal for everyone, but to make work bareable, dare i say it an enjoyable place to be.
All the best to all the Flight Attendants, both Zeal and Air NZ, you guys do a great job!
The ISM's flying for Zeal at the moment are some of the most professional and experienced flight attendants within the group. To say that they complete a years service and automatically become ISM is just not true. A years flying experience is a requirement not a "right of passage". Surely the company then puts these F/A's through an assessment process, interview etc before promoting them. Secondly, are you sure that these flight attendants only have experience with Zeal? I am aware of at least one ISM at zeal who has extensive experience with Emirates, and know of others who have come from significant international airlines who have returned to Zeal for the NZ lifestyle and "Big Brother" Air NZ has been to "proud" utilise the skills and experience these people have.
I admit, Morale across all areas of the group is not at its peak, but I cannot understand why different groups of employees get their backs up and fight against each other. All flight attendants are professionals, trained to perform an important function ensuring the safe operation of a flight. Why dont you guys act like professionals. I paxed down to WLG a week ago and listened to 3 F/A'S complain at how bad zeal f/As are.
From what I hear, the zeal conditions are not great! But the conditions at L/H and AIr NZ S/H are pretty bloody good. From what I see, so good that there are people there for whom job is getting pretty stale (and it shows), but cant afford to leave!
The reality is the industry has got pretty cut throat in the last short while. Its a fact, that management are going to try and screw everyone down... Engineers... Groundstaffs.....Flight Attendants..... Pilots could be next!!!
Rather than work against each other, were all on the same team, so lets work together, if not to improve the deal for everyone, but to make work bareable, dare i say it an enjoyable place to be.
All the best to all the Flight Attendants, both Zeal and Air NZ, you guys do a great job!
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Its a shame the industry is being cheapened here in NZ!!
I have just returned to nz for the lifestyle and want to keep flying but am not sure really what my options are if I want to stay on the jets. It seems the only way you can really re-enter the industry down here is to go with a contract that has been 'cheapened', or not fly at all!
any suggestions??
I have just returned to nz for the lifestyle and want to keep flying but am not sure really what my options are if I want to stay on the jets. It seems the only way you can really re-enter the industry down here is to go with a contract that has been 'cheapened', or not fly at all!
any suggestions??
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Air NZ (Zeal)?
Hi everyone,
I'm interested in making an application for Air New Zealand (Zeal),and was wondering if anyone here has any information,working conditions,pay,etc?
Thanks alot!
I'm interested in making an application for Air New Zealand (Zeal),and was wondering if anyone here has any information,working conditions,pay,etc?
Thanks alot!
NZ
QFANZ... there is a great deal of truth in what you say.
NZ has many good people working for it, who are genuinely trying to do the right thing.
Unfortunately, there's also an extraordinarily ingrained culture of bullying, intimidation and covert character assasination.
It's not helped by people in certain positions of authority who say one thing in public, yet in private will do (and behave) in almost exactly the opposite fashion.
My advice... work for Zeal or NZ by all means. Try and be one of the good ones. But go in with your eyes open, be very careful who you trust... and watch your back.
NZ has many good people working for it, who are genuinely trying to do the right thing.
Unfortunately, there's also an extraordinarily ingrained culture of bullying, intimidation and covert character assasination.
It's not helped by people in certain positions of authority who say one thing in public, yet in private will do (and behave) in almost exactly the opposite fashion.
My advice... work for Zeal or NZ by all means. Try and be one of the good ones. But go in with your eyes open, be very careful who you trust... and watch your back.
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Tartare, great advice that applies to any aviation organisation from my experience.
To the two of you looking at heading to work for Zeal, Good Luck. You work pretty hard and will fly with some pretty good people from what I have seen.
Hey if after a while you decide its not for you. . . you can always leave! I Dont see many other options for flight attendants looking to wear a Koru.
CTOT
To the two of you looking at heading to work for Zeal, Good Luck. You work pretty hard and will fly with some pretty good people from what I have seen.
Hey if after a while you decide its not for you. . . you can always leave! I Dont see many other options for flight attendants looking to wear a Koru.
CTOT
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I did a search and found out the pay rates for first year Cabin Crew in another thread already,although i have just 1 more question...
Could anybody please tell me what the rosters and hours of work like?
Thank U!
Could anybody please tell me what the rosters and hours of work like?
Thank U!
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ZEAL?????
Today i was speaking with an Air New Zealand Concierge who told me that Zeal will be axed later this year,and that all existing staff will transfer over to ANZ mainline.
Can anyone please confirm if its true or not?
Can anyone please confirm if its true or not?