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BA Cabin Service Director Pay

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Old 15th Dec 2005, 14:48
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Role of CSD and other Qs

All-Knowing CC,

What are the starting rates of pay for Long-Haul Cabin Services Directors with BA?

Thanks for your time

Last edited by plaa343; 22nd Dec 2005 at 08:42.
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Old 15th Dec 2005, 15:17
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I heard it was £35K on the old contract. Don't think we have any new contract CSDs. Not bad for handing out GPMs and landing cards and the occasional IFE reset.
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Old 15th Dec 2005, 16:43
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Plal343,
I am a CSD with BA and have been for six years.I do not discuss on an open forum what I earn.The only person who knows that is my wife,some day I'll tell her I get allowances!! . All I will say is that after six years I am still well short of what CM thinks.If I was on that I'd be very happy and might trade in my S REG Astra Estate(I don't even have a Labrador!!).

I am very happy with what I get and tend to think I work for it unlike the always friendly to Cabin Crew CM!! . I do not only give out GPM's , I as any crew who know me work for the first 3-4 hours in both World Traveller and Club,do any on board paperwork 15-20 minutes max!!(for those CSD's who make it last all flight),lazy gits!!.

I then do the standard walk-a-bouts and include juice rounds in that.Change the films two to three times.

During the flight I also have a chat with the pax and the crew and make arrangements for downroute ,never forgetting to include my flight crew COLLEAGUES .

Oh yes I nearly forgot then I do the GPM's(myself ).

Just for the record CM I always try to get to the bar first and buy the first round and get the ball rolling.Please don't say it's a cheap round because I'm the only one there!!.

I enjoy the job,I enjoy coming to work and feel very lucky to be in the best position in the airline(in my opinion).I have worked on the ramp and in check in but never thought once about the pay as it was always the job I wanted.

CM,the truth please,are there really so many lazy CSD's out there.If so tell them preferably in front of the crew!!.

WTDWL.
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Old 15th Dec 2005, 16:56
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My neighbour is a WW LHR CSD. (50% contract)

I am WW LHR Cabin Crew (New Contract - full time).

He always takes the p*ss out of me as he says he takes home more than I do and works only 50%.

Ha bloody ha.

80% of WW CSD's definitely seem to work fairly hard though, doing quite a bit more than landing cards and GPM's.

I do think they should be WRITTEN INTO the service tho, to sort out the lazy 20% that do sweet FA and are a disgrace to BA.
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Old 15th Dec 2005, 17:07
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Keeperboy,I would love to be written into the service as I enjoy being busy.However come that alert call or med emergency they would have to be able to come out of the service.

If he is saying that about the size of his pay packet I wonder what else he lies about size wise!! .

WTDWL.
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Old 15th Dec 2005, 17:40
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whattime - whats wrong with the CSD coming out of the service to deal with an alert call? It happens on shorthaul.

One of the things we are taught up the front is to prioritse and the bad CSD's are appalling at it. (I don't imply anything here towards yourself). It can easily be written that they come out of the service if required. There could even be a list of requirements. We have similar in our books.
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Old 15th Dec 2005, 18:06
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whattimedoweland i see your point re being needed in an emergency.

But fact is, nearly EVERY other airline has a CSD equivalent that is written into the service. I know QF do, AF and LH as well. I'm guessing others are the same.

But for some reason, BA's are not. Even when we lost another main crew on the jumbo they still weren't written in.

This isn't usually a problem, as most CSD's are like yourself and lead by example (ie work!).

But there are a good 20% that are the single most lazy, miserable, de-motivating member of the entire crew. And being written into the service would address this minority.
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Old 15th Dec 2005, 19:12
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Everyone I agree with you, I WANT TO BE WRITTEN INTO THE SERVICE .
I enjoy working and being in the cabin.It's good fun and the time passes quicker.I am not a CSD who wants to take over from Jonathan Ross as the next 'gwait film quitic'!! .

I was shorthaul CSD for five great years and spent every day on a trolley,no problems.

As crew numbers are reduced(8.5% at the last reductions), it is more important than ever for CSD's to get off their butts and do some work.It's not hard on a 747 to work with the purser backing up bars,doing a meal trolley and giving a hand with t&c it's not rocket science nor hard work.Try loading ten tonnes of loose bags and frieght at 6 in the morning in the winter!!.

WTDWL.

P.S. Keeperboy,

I forgot to mention I read lots of your posts and find them to be some of the best and well balanced on this forum.

I just don't post too much as I try to stay clear of the constant back biting and sad comments from some people, who can only say it from the cover of a forum and have'nt got the balls to say it to your face on board or in the bar.

I have to say we all know there are lazy people in all grades not just CSD's and it's up to you and I to let them know.This just does'nt apply within our job but in all walks of life there are lazy people waiting to be carried.

Last edited by whattimedoweland; 15th Dec 2005 at 19:23.
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Old 16th Dec 2005, 16:39
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"However come that alert call or med emergency they would have to be able to come out of the service."

I don't know which airline you work for but at BA if we get the alert call the service is immediately suspended in every cabin and ALL crew report to their alert stations.
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Old 17th Dec 2005, 08:38
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Why do you want to know how much a BA CSD earns anyway??
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Old 18th Dec 2005, 10:39
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Chewy,
Same airline as you ,badly written I was just making a point but alert call was of course not the right example.If anything went wrong in other areas then we would come out of the service.
Will not post after a bottle of red again!! .

WTDWL.
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Old 18th Dec 2005, 20:36
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Heathrow CSDs - Unless you are genuinely embarrassed by the amount of money that you earn, put a figure on it for the rest of us and put this arguement to bed once and for all!
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Old 18th Dec 2005, 21:09
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All,

Thankyou for all of your responses, and apologies if I have opened a can of worms with regards to BA staff pay.

The reason for my inquiry is to assist in the development of a Cabin Crew Pay Spine for a start-up airline. The airline will initially fly a single trans-atlantic route using a fleet of A340-300s from a London base.

Your informed opinions on the pay spine below would be much appreciated.

Junior Cabin Crew
0 13,000 pa
+1 13,900 pa
+2 15,000 pa
+3 15,500 pa

Senior Cabin Crew
0 15,500 pa
+1 16,000 pa
+2 16,400 pa
+3 16,750 pa

Pursers
0 17,700 pa
+1 18,100 pa
+2 18,600 pa
+3 18,950 pa
+4 20,800 pa

Passenger Service Managers
0 24,000 pa
+1 25,500 pa
+2 26,800 pa
+3 28,000 pa


Invariably annual wage increases in line with inflation and union negotiation are not reflected in the above figures. I would also like to stress the following elements of our planned Cabin Crew rewards package:

* All staff are company employees, not contracted
* Company pension contributions
* Private healthcare
* 5* accomodation on stopovers
* $35 daily meal allowance on stopovers
* Representation at monthly managment meetings (2 CC, 1 Purser, 1PSM present)

Your (constructive) feedback is appreciated. Let me know what you think we have got right, and what we could do better. We all recognise that our relationship with our passengers is key to success, and the key to achieving good passenger relationships is via well motivated and driven Cabin Crew.

Many Thanks

Chris

Last edited by plaa343; 19th Dec 2005 at 00:36.
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Old 18th Dec 2005, 22:02
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Perhaps im being naive or not reading this thread properly but do BA crew really not know how much the salary is for each rank? i thought it was standard for it to be common knowledge with in the airline. At my airline its simple and clear how much each person in each rank earns, its a set straight figure.
Is it the case in BA that 2 CSD's could be on completely different salarys to each other depending on length of service and if the are on 'old' or 'new' contract?
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Old 18th Dec 2005, 23:04
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No Suki, there is no set pay scales within BA.

There isn't just the 'old and new' contracts banging about.

BA has been around for a while so there is also the ex b-cal contract, BOAC contracs, BEA contracts....the list goes on.....
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Old 18th Dec 2005, 23:19
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plaaa343

"Your informed opinions on the pay spine below would be much appreciated"

Oh, I bet it would! (To many of us)

I can only imagine you won't be getting too many applications from current BA cabin crew. I suspect you can draw your own conclusions from that!
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Old 19th Dec 2005, 00:21
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Plaa343,

£10.00 per day meal allowance for the USA.That may just get you a sandwich a coffee and a small beer/wine if you shop around.

May I suggest you visit the USA and then re-think.You may then receive an application .

WTDWL.

P.S. Would every pilot,engineer and check-in agent, for all airlines,passengers (whatever job you do) for whatever company, please post on here,an open forum the very personal details of what you earn as some people are very keen to know!!! .

What is this great fasination with what I earn? .

I don't ask what a BA pilot gets on draft do I!!!.
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Old 19th Dec 2005, 00:38
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whattimedoweland,

Initial post has been edited (the £10 was a typo on my part, copied a flight pay hourly scale by mistake).

Minor changes also made to Jnr CC, Purser and PSM payscales.

All constructive comments appreciated.

Thanks
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Old 19th Dec 2005, 05:15
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Constructive comment (without talking about money):

Why such a complex structure (junior, senior, purser, psm)?
Why not just main cabin crew and purser positions, the most senior purser being 'in charge' and receiving a small payment for the sectors operated in charge?
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Old 19th Dec 2005, 09:37
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Jeez, is anybody going to finally get rid of these hangups about what other folk are paid. I don't give a@*!? about what others are paid or how hard they work. Is anyone gonig to post it on these forums, anon or not?

Why are there always these demands being made to divulge their salaries, all of you find something useful to do with your time. Damn, I need to practice what I preach.

TopBunk, BA has been around for quite a while now and has bought out, taken over or absorbed many companies and therefore contracts. It seems to be the case that rather than put the staff on these companies contracts they seem to just change the company name on the top to BA and leave the t&c's untouched. As a consequence there's lots of variations withing staff groups like cabin crew and ground staff and pilots.

It seems because BA didn't resolve these issues when they took over these companies it's proving harder to do now.
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