AUSTRALIAN AIRLINES discussions (All Bases)
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Qcc2 -After much investigation I understand that Jetstar Asia will remain the same - no rebranding. The management of Valuair and Jetstar Asia will be the same people however the two airlines will still operate seperately.
If I recall correctly the company will be called orange star - but you will still see the two different airlines flying.
If I recall correctly the company will be called orange star - but you will still see the two different airlines flying.
Join Date: Jun 2003
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here's my two cents worth! The main factors of the 11million loss was firstly fuel (AO just started charging Japan pax a fuel levy) japan market is more than 60% for AO. Segmentation costs, and the things that QF Skywalker has mentioned.
I'm very certain that all will be revealed on December 7th. I believe AO will co exsist with an international version of JQ. Remember JQ will be no frills. They will do Bali, but not from Sydney. I dont think an A320 would make the distance. They will most probably expand through-out the pacific as well. Point to point services.
There will be an a/c order very soon, to replace 767-300 fleet. AO will be part of that order. Once the a/c arrive from 2010 they will no doubt open new markets and new destinations.
Look out for announcements on changes to AO business model in the next month.
I'm very certain that all will be revealed on December 7th. I believe AO will co exsist with an international version of JQ. Remember JQ will be no frills. They will do Bali, but not from Sydney. I dont think an A320 would make the distance. They will most probably expand through-out the pacific as well. Point to point services.
There will be an a/c order very soon, to replace 767-300 fleet. AO will be part of that order. Once the a/c arrive from 2010 they will no doubt open new markets and new destinations.
Look out for announcements on changes to AO business model in the next month.
Join Date: May 2001
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NRT announcment delayed ? AO back to full DPS schedule ?
Air Paradise International today announced that due to the devastating effects of the recent
terrorist attacks we have been forced to suspend our services.
The airline’s Chairman and owner, Mr Kadek Wiranatha, said the suspension was due to a
significant downturn in the number of tourists to Bali following the recent terrorist bombings.
He said the bombings had devastated the Balinese tourism industry, including Air Paradise
International.
Mr Wiranatha expressed his sincere regret to the airline’s employees, creditors and the travelling
public for having to suspend the airline’s operations. The suspension applies from today.
Air Paradise was established in February 2003 to service the Australian Balinese tourism market
following the collapse of the Ansett Group in Australia. Air Paradise operated four Airbus
aircraft between Denpasar and select Australian capital cities and carried approximately 20,000
passengers per month.
The airline has retained Australian corporate recovery specialists KordaMentha as consultants to
assist in the suspension of operations in Australia. KordaMentha has significant experience in the
aviation industry through the Ansett administration.
Mr Mark Korda said that Mr Geoff Dixon, Chief Executive Officer of Qantas Airways, has
confirmed arrangements are being made for Qantas to repatriate Air Paradise passengers from
Australia/Bali.
Mr Korda said: “The directors of Air Paradise wish to publicly thank Mr Dixon and Qantas for
their generosity and the speed at which Qantas has responded to the needs of Air Paradise
passengers in such difficult circumstances”.
Air Paradise’s 350 employees were informed of the suspension today.
terrorist attacks we have been forced to suspend our services.
The airline’s Chairman and owner, Mr Kadek Wiranatha, said the suspension was due to a
significant downturn in the number of tourists to Bali following the recent terrorist bombings.
He said the bombings had devastated the Balinese tourism industry, including Air Paradise
International.
Mr Wiranatha expressed his sincere regret to the airline’s employees, creditors and the travelling
public for having to suspend the airline’s operations. The suspension applies from today.
Air Paradise was established in February 2003 to service the Australian Balinese tourism market
following the collapse of the Ansett Group in Australia. Air Paradise operated four Airbus
aircraft between Denpasar and select Australian capital cities and carried approximately 20,000
passengers per month.
The airline has retained Australian corporate recovery specialists KordaMentha as consultants to
assist in the suspension of operations in Australia. KordaMentha has significant experience in the
aviation industry through the Ansett administration.
Mr Mark Korda said that Mr Geoff Dixon, Chief Executive Officer of Qantas Airways, has
confirmed arrangements are being made for Qantas to repatriate Air Paradise passengers from
Australia/Bali.
Mr Korda said: “The directors of Air Paradise wish to publicly thank Mr Dixon and Qantas for
their generosity and the speed at which Qantas has responded to the needs of Air Paradise
passengers in such difficult circumstances”.
Air Paradise’s 350 employees were informed of the suspension today.
Join Date: Oct 2003
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DPS-MEL direct is obviously re-commencing. I called reservations to get pricing for a friend coming home from DPS thinking it would be via SYD and was told the flight, at the start of Feb 2006 is a driect flight with AO to MEL.
Interesting. I wonder when we will be officially told.
I should call and ask for a fare from CNS-NRT at the start of the year and see which airline the say it is on!
RaverFlaver
Interesting. I wonder when we will be officially told.
I should call and ask for a fare from CNS-NRT at the start of the year and see which airline the say it is on!
RaverFlaver
Join Date: Dec 2003
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Resumption of normal operations to Bali...
If you check the Staff Travel Website and the normal Qantas site MEL, PER flights are on there from the beginning of February. Full steam ahead it would seem...
On another not I see that management has still not fulfilled one of its obligations under the new agreement. ie. payment of allowances fortnightly... How do we write to the JCC? Where are there e-mail adresses posted?
On another not I see that management has still not fulfilled one of its obligations under the new agreement. ie. payment of allowances fortnightly... How do we write to the JCC? Where are there e-mail adresses posted?
Join Date: May 2005
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jetstar asia
skywalker you might find that by december a different plan statrs taking place. firstly the ceo is moving back to oz and then there are other restructures on the way.
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MEL-DPS and PER-DPS were always set to recommence in FEB/MAR 2006 anyhow. It is only a suspension of services at this point in time.
Biscuit Chucker --- Once again your comments reflect your well documented feelings towards AO. Congratulations for trying to make the AO crew feel responsible for 'stealing' some of the QF L/H routes initially. I am sure the AO crew won't have the immaturity to make the same comments to JQ if they take some of our routes. Please remember that management make these decisions - not cabin crew.
Thanks
Biscuit Chucker --- Once again your comments reflect your well documented feelings towards AO. Congratulations for trying to make the AO crew feel responsible for 'stealing' some of the QF L/H routes initially. I am sure the AO crew won't have the immaturity to make the same comments to JQ if they take some of our routes. Please remember that management make these decisions - not cabin crew.
Thanks
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AO ANNOUNCES NRT AND PREMIUM ECONOMY CLASS
Australian Airlines today announced it would commence double daily services between Tokyo and Cairns from mid-2006.
Qantas will withdraw from the Tokyo-Cairns route.
As a result of these changes, the Qantas Group will offer more than 500 additional seats each week between Tokyo and Cairns.
Australian Airlines Chief Executive Andrea Staines said the addition of the Tokyo to Cairns services would complement the airline’s existing network of holiday routes.
Ms Staines said that as a full-service international leisure carrier, Australian Airlines was well suited to cater for the needs of travellers between Tokyo and Cairns, the majority of whom were holidaymakers.
“With 14 weekly services between Tokyo and Cairns, Australian Airlines will offer almost double its current number of services between Japan and Australia.
“This represents a major expansion of services from our most important inbound visitor market, with Japanese travellers accounting for more than half of all passengers on our flights. We will take delivery of a sixth Boeing 767-300 in mid-2006 to accommodate this extra flying.
“Australian Airlines also operates non-stop services to Cairns from the Japanese cities of Osaka, Nagoya and Sapporo – and is the only airline to do so.”
Ms Staines said that as part of these schedule changes, and due to a lack of demand, Australian Airlines would suspend its thrice-weekly service between Cairns and Fukuoka from the end of March.
Australian Airlines flights from Tokyo will operate non-stop to Cairns with connections to the rest of Australia on Australian Airlines, Qantas and Jetstar.
It is planned that the existing codeshare arrangement with Japan Airlines on Qantas-operated services between Cairns and Tokyo will continue uninterrupted when Australian Airlines commences operating on the route mid-2006. Qantas also intends to codeshare on these services to facilitate selling on the route.
These new arrangements on the route are subject to government approval.
***********************************************
Australian Airlines today announced it would introduce a Premium Economy cabin from mid-2006.
Australian Airlines currently offers an all-Economy cabin of 271 seats, which will be reconfigured as 28 Premium Economy seats and 238 Economy seats.
Australian Airlines Chief Executive Andrea Staines said the main features of Australian Airlines’ Premium Economy product would include more spacious seating, priority boarding and priority meal service.
Ms Staines said the introduction of Premium Economy would give customers more choice.
“The introduction of Premium Economy is an extension of our full-service, international leisure product offering.
“Customers can choose the benefits of a Premium Economy product, which offers more leg room, seat width and seat recline.”
Premium Economy will go on sale in early 2006 with fare levels to be announced closer to the time.
Qantas will withdraw from the Tokyo-Cairns route.
As a result of these changes, the Qantas Group will offer more than 500 additional seats each week between Tokyo and Cairns.
Australian Airlines Chief Executive Andrea Staines said the addition of the Tokyo to Cairns services would complement the airline’s existing network of holiday routes.
Ms Staines said that as a full-service international leisure carrier, Australian Airlines was well suited to cater for the needs of travellers between Tokyo and Cairns, the majority of whom were holidaymakers.
“With 14 weekly services between Tokyo and Cairns, Australian Airlines will offer almost double its current number of services between Japan and Australia.
“This represents a major expansion of services from our most important inbound visitor market, with Japanese travellers accounting for more than half of all passengers on our flights. We will take delivery of a sixth Boeing 767-300 in mid-2006 to accommodate this extra flying.
“Australian Airlines also operates non-stop services to Cairns from the Japanese cities of Osaka, Nagoya and Sapporo – and is the only airline to do so.”
Ms Staines said that as part of these schedule changes, and due to a lack of demand, Australian Airlines would suspend its thrice-weekly service between Cairns and Fukuoka from the end of March.
Australian Airlines flights from Tokyo will operate non-stop to Cairns with connections to the rest of Australia on Australian Airlines, Qantas and Jetstar.
It is planned that the existing codeshare arrangement with Japan Airlines on Qantas-operated services between Cairns and Tokyo will continue uninterrupted when Australian Airlines commences operating on the route mid-2006. Qantas also intends to codeshare on these services to facilitate selling on the route.
These new arrangements on the route are subject to government approval.
***********************************************
Australian Airlines today announced it would introduce a Premium Economy cabin from mid-2006.
Australian Airlines currently offers an all-Economy cabin of 271 seats, which will be reconfigured as 28 Premium Economy seats and 238 Economy seats.
Australian Airlines Chief Executive Andrea Staines said the main features of Australian Airlines’ Premium Economy product would include more spacious seating, priority boarding and priority meal service.
Ms Staines said the introduction of Premium Economy would give customers more choice.
“The introduction of Premium Economy is an extension of our full-service, international leisure product offering.
“Customers can choose the benefits of a Premium Economy product, which offers more leg room, seat width and seat recline.”
Premium Economy will go on sale in early 2006 with fare levels to be announced closer to the time.
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thats terrific news for all at A.O. The crew will be excited that QF have put faith in the product at least for another year. I hope that things turn around financially for AO. The premium economy product may just be what it needed to give it the extra edge. Best of luck to all.
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Dixon is apparently not happy with the AO because it didn't produce the concessions and hence lower cost base that he and his cronies were after (which is why it was concieved in the first place).
RaverFlaver
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Brand Recognition
The Japanese are very "brand" conscious.
They are very wary of unknowns.
They do not like being sold a JAL or QF ticket and then find out that they are travelling with someone else.
I believe AO is losing one of its other Japanese destinations due to lack of demand..Fukuoka I think.
They are very wary of unknowns.
They do not like being sold a JAL or QF ticket and then find out that they are travelling with someone else.
I believe AO is losing one of its other Japanese destinations due to lack of demand..Fukuoka I think.
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They do not like being sold a JAL or QF ticket and then find out that they are travelling with someone else.
__________________________________________________
Maybe so, but I am sure the Japanese would be told they are flying Australian Airlines from their travel agents.
AO in Japan is very famous, especially from word of mouth. The sales/marketing team are doing a great job. Buses painted as the orange aircraft, and posters in the streets.
Too bad Fukuoka will be going, but I've heard the market there has never been strong................
Now that Australian Airlines will soon have business class, it's going to be a great success, especially on the twice-daily NRT route.
Only problem is, here at mainline. What other routes will you be taking???????????????
('
')
They do not like being sold a JAL or QF ticket and then find out that they are travelling with someone else.
__________________________________________________
Maybe so, but I am sure the Japanese would be told they are flying Australian Airlines from their travel agents.
AO in Japan is very famous, especially from word of mouth. The sales/marketing team are doing a great job. Buses painted as the orange aircraft, and posters in the streets.
Too bad Fukuoka will be going, but I've heard the market there has never been strong................
Now that Australian Airlines will soon have business class, it's going to be a great success, especially on the twice-daily NRT route.
Only problem is, here at mainline. What other routes will you be taking???????????????
('
')
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Each brand has their own identity and target market. The service delivery will not be consistent across all brands because it is the responsibility of each organisation to create and implement their own brand attributes and delivery method. Having said that, every business worth their salt, airlines or otherwise, will strive to achieve greatness for their patrons and keep raising the bar in customer service. The QF management board who oversee the whole business across all Qantas group brands can pull the strings on selected routes, assigning one to drop out and another to pick up as the route and competitive landscape demands. 
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AO Unknown
I have just spent a month travelling around Japan with my Japanese wife.
Spent most of the time around Osaka Kyoto and Tokyo.My mother in law has never heard of Australian.
She travels twice a year to Australia to visit her grandchildren.
She travels JAL from Osaka.
Not once did we see anything evidence of AO Marketing.No billboards,no newspaper ads,no television promotion,no travel magazine promotions.In fact no media advertsing at all.
Let me tell you we were looking for it.
I am 186cms and travelled to Osaka from Cairns last year(using AO).Never again.The seat pitch was perfect for my wife.She is 165cms.
Contrary to previous posts AO is not "famous"
Famous is Louis Vitton,Veuve ,Qantas and Mercedes.All established, well known brands.
AO doesn't even come close.
Travel agents DO NOT tell passengers that they are travelling AO when they purchase a QF ticket.
There is a growing backlash.
How do I know?My wife's brother is a travel agent.(In Japan)
Spent most of the time around Osaka Kyoto and Tokyo.My mother in law has never heard of Australian.
She travels twice a year to Australia to visit her grandchildren.
She travels JAL from Osaka.
Not once did we see anything evidence of AO Marketing.No billboards,no newspaper ads,no television promotion,no travel magazine promotions.In fact no media advertsing at all.
Let me tell you we were looking for it.
I am 186cms and travelled to Osaka from Cairns last year(using AO).Never again.The seat pitch was perfect for my wife.She is 165cms.
Contrary to previous posts AO is not "famous"
Famous is Louis Vitton,Veuve ,Qantas and Mercedes.All established, well known brands.
AO doesn't even come close.
Travel agents DO NOT tell passengers that they are travelling AO when they purchase a QF ticket.
There is a growing backlash.
How do I know?My wife's brother is a travel agent.(In Japan)
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AO recruitment
To take this topic back to recruitment, the mass emails are out to those who applied online........no good news for me - anyone out there privileged enough to score an interview??
Was hoping that with the announcement of these new sectors there might be a decent recruitment drive? Too optimistic ?? or are the jobs only going to those lucky enough to already be in QF somewhere?
Was hoping that with the announcement of these new sectors there might be a decent recruitment drive? Too optimistic ?? or are the jobs only going to those lucky enough to already be in QF somewhere?
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Since when does having a Japanese wife and travelling around Japan qualify you to be an expert on the travel industry?
Apart from JAL and ANA how many other airlines are Japanese even aware of? I am sure that they are not aware of half of them, if any.
I think you will find that the majority of Japanese tourists come on some kind of a package and that price and content of the tour are the most sensitive factors when coming to a decision. On most packaged tours the customer does not decide on the airline or hotel, and are often not aware of what airline/hotel they will be using until shortly before, if not until the commencement of their holiday. Most travel agents charge an extra fee if you wish to choose the airline/hotel.
Whilst AO is not known to the general Japanese public, it is obviously known to travel agents in the major cities of Osaka and Nagoya as the load factors out of those two cities are quite good. Planes don't fill themselves. However I would agree that AO is not a famous brand.
Whilst AO is basically a dressed up no-frills carrier it serves the markets it services well. For a foreign airline the emphasis placed on Japanese culture and language is quite astounding. Have you ever flown on BA, Qantas or other western airlines to Japan? There is no emphasis on the individual needs of the Japanese passenger except for the token Japanese flight attendant and a variation of the menu.
The leg room issue - Take a number. There are thousands of other tall people out there with the same issues as you. AO 767's are essentially Qantas 767's and are comparable across the industry.
Apart from JAL and ANA how many other airlines are Japanese even aware of? I am sure that they are not aware of half of them, if any.
I think you will find that the majority of Japanese tourists come on some kind of a package and that price and content of the tour are the most sensitive factors when coming to a decision. On most packaged tours the customer does not decide on the airline or hotel, and are often not aware of what airline/hotel they will be using until shortly before, if not until the commencement of their holiday. Most travel agents charge an extra fee if you wish to choose the airline/hotel.
Whilst AO is not known to the general Japanese public, it is obviously known to travel agents in the major cities of Osaka and Nagoya as the load factors out of those two cities are quite good. Planes don't fill themselves. However I would agree that AO is not a famous brand.
Whilst AO is basically a dressed up no-frills carrier it serves the markets it services well. For a foreign airline the emphasis placed on Japanese culture and language is quite astounding. Have you ever flown on BA, Qantas or other western airlines to Japan? There is no emphasis on the individual needs of the Japanese passenger except for the token Japanese flight attendant and a variation of the menu.
The leg room issue - Take a number. There are thousands of other tall people out there with the same issues as you. AO 767's are essentially Qantas 767's and are comparable across the industry.