Demo
Joined: Jan 2005
Posts: 539
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From: LGW
No it is not acceptable, if pax are behaving like that in the safety demo then God only knows what they will be like when we do finally make it into the air.
In my airline we will temporarily suspend the safety demonstration and b0llock the disruptive pax and recommence the safety demonstration once they have settled down.
And if they don't settle down, then we will happily taxy back on stand and kick em off!
In my airline we will temporarily suspend the safety demonstration and b0llock the disruptive pax and recommence the safety demonstration once they have settled down.
And if they don't settle down, then we will happily taxy back on stand and kick em off!
Joined: Sep 2005
Posts: 25
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From: Australia
I totally agree with getoutofmygalley. We ask for pax full attention in the demo spiel. If they continue talking I will pause safety demo and ask for silence in the cabin as there may be people who have not flown before. If this doesn't work I will pause one more time and say that it is the last time I will ask for silence before we will return to the gate. The crew also individually ask pax to be quiet. A lot of the time it is people who have flown heaps and reckon they know everything so I also go and have a quiet word at the end. Other pax always get off saying good on you for shutting up those twerps. Footy groups we usually go and say to them 'we know you want to have a good time onboard but now is the serious side of the flight.....'
And as previously said if you can't get their attention for this, what chance is there for them to do anything else you ask or say....
And as previously said if you can't get their attention for this, what chance is there for them to do anything else you ask or say....
Uncle Pete
Joined: Jul 1999
Aviation Qualifications: ATPL
Posts: 915
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From: Frodsham Cheshire
The worst offenders on the MME-LHR service are Mr and Mrs Blair, who talked constantly throughout the safety briefing.
Their kids trashed the cream teas into the seats as a form of amusement during the flight.
Perhaps it was just a "one-off"
MP
Their kids trashed the cream teas into the seats as a form of amusement during the flight.
Perhaps it was just a "one-off"
MP
Joined: Jan 2005
Posts: 539
Likes: 0
From: LGW
The worst offenders on the MME-LHR service are Mr and Mrs Blair, who talked constantly throughout the safety briefing.
Their kids trashed the cream teas into the seats as a form of amusement during the flight.
Their kids trashed the cream teas into the seats as a form of amusement during the flight.
In contrast to the Blairs, I had a certain UK tv presenter on a flight recently - not naming names, but he has presented the National Lottery, presented a quiz show that was centered around tv programs as well as having a popular Saturday night prime time entertainment show which used to regularly feature gunge.
This tv presenter was travelling with his family (son & daughter, the son was probably in his 30's and the daughter about 10). He was sat there happily chatting with his family, but once the safety demonstration started, he told his family to pay attention and all 3 of them sat there and watched the demonstration. Throughout the flight, this tv presenter was a model passenger, when asked if he or his family wanted anything to eat or drink, he made eye contact, smiled, said please and thank you and at the end of the flight he made sure that his family left their row clean and tidy, re-dressed the seat pockets and crossed the seat belts. I can honestly say that he and his family were a joy to look after - pity about the over 140 or so rabble
Mr & Mrs Blair you should take note!
Joined: Sep 2003
Posts: 594
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From: ---
Absolutely agree, any pax on my flight talking too loud or disrupting any other passenger from listening etc is promptly put in their place. As they should be, as if the s**t hits the fan, they'll almost certainly be the first one's screaming that they don't know what to do!
Oz
Oz
Joined: Nov 2003
Posts: 188
Likes: 0
From: Sydney
Yeah I agree, it's not acceptable - the demo is not the most exciting part of the flight, it's there to help save lives and it really doesn't take too much time out of ones day, so just listen!!!
Whenever I travel, I always count how many rows away I am from the exit - once crew, always crew.
Whenever I travel, I always count how many rows away I am from the exit - once crew, always crew.
Joined: Jan 2004
Posts: 61
Likes: 0
From: UK
I rememeber once doing the demo and this business man talked to his mate behind him throughout the demo. I did ask him to politely shutup but he carried on.
After the demo, I walked up to him and asked him if he could tell me how to don a lifejacket...he looked at me bewildered. I then asked him to tell me where his nearest exit was...still bewildered!! I told him that he did not know as he had talked all through the demo and had disrupted other people from hearing it too. I told him that we (Cabin crew) could get out like that (clicked my fingers) and that we were ultimately there for HIS safety and that next time he should pay attention. At least if he didn't want to, he should not annoy other pax.
He went bright red as other pax were all listening and looking.... I doubt he will be doing that again...
haha
GFW
After the demo, I walked up to him and asked him if he could tell me how to don a lifejacket...he looked at me bewildered. I then asked him to tell me where his nearest exit was...still bewildered!! I told him that he did not know as he had talked all through the demo and had disrupted other people from hearing it too. I told him that we (Cabin crew) could get out like that (clicked my fingers) and that we were ultimately there for HIS safety and that next time he should pay attention. At least if he didn't want to, he should not annoy other pax.
He went bright red as other pax were all listening and looking.... I doubt he will be doing that again...
hahaGFW
Joined: Nov 2003
Posts: 188
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From: Sydney
What do people think of using a bit of humour in a demo? I've been on a few DJ flights and a couple of times, the CS has added a bit of humour.
I was dead against it at first because it's serious stuff, having said that, the pax DID take notice and listen, if only in anticipation of something else being funny. Now, I don't mind, a friend of my partner did the demo once and bless her, put the lifejacket on the wrong side so her lights and whistle were not where they should have been. The pax certainly noticed that one! Do crew still play tricks on each other aswell???
I was dead against it at first because it's serious stuff, having said that, the pax DID take notice and listen, if only in anticipation of something else being funny. Now, I don't mind, a friend of my partner did the demo once and bless her, put the lifejacket on the wrong side so her lights and whistle were not where they should have been. The pax certainly noticed that one! Do crew still play tricks on each other aswell???
Joined: Nov 2003
Posts: 644
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From: Aberdeen, Scotland
Really irks me when a family are travelling with young kids and the adults read their paper during the Demo. They are sub-conciously making a decision that their kids also don't need to watch the video, as many are too young to understand and will rely on their parents in the event of an emergency.
Irresponsible parenting if ever I saw it.
Irresponsible parenting if ever I saw it.
Joined: Jun 2004
Posts: 1,806
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From: Dublin
Well iv got one of those scary glares when someone is talking over the demo...its one of those looks that says "shut up or ill but eye drops in your coffee and stuff your newspaper/blackberry/laptop/colleague up your a&se!!!!".
However, I have to laugh at the moment because my airlines safety video is soooooo old, im talking mobiles phones the size of bricks, shoulder pads and Mullet hairstyles OLD! I have stood there and listened to passengers giggling at it and even one lady who told her friend.."oh you need to watch this, its so funny"!!!! But what can I do, they are watching it and they are paying attention, for all the wrong reasons I know but still!!!!
However, alas, the video is being changed to an updated and animated one!!!!
However, I have to laugh at the moment because my airlines safety video is soooooo old, im talking mobiles phones the size of bricks, shoulder pads and Mullet hairstyles OLD! I have stood there and listened to passengers giggling at it and even one lady who told her friend.."oh you need to watch this, its so funny"!!!! But what can I do, they are watching it and they are paying attention, for all the wrong reasons I know but still!!!!
However, alas, the video is being changed to an updated and animated one!!!!
Joined: Jan 2005
Posts: 539
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From: LGW
Wycombe
I am indeed talking about the personality that you think I am talking about (if you know what I mean?
)
I know he is a pilot and therefore could be expected to pay attention, but equally he could have been obnoxious and thought that as he was a pilot that he knew better.
I was drawing a contrast between 'my tv personality' and the Blairs behaviour in MaximumPete's post
I am indeed talking about the personality that you think I am talking about (if you know what I mean?
)I know he is a pilot and therefore could be expected to pay attention, but equally he could have been obnoxious and thought that as he was a pilot that he knew better.
I was drawing a contrast between 'my tv personality' and the Blairs behaviour in MaximumPete's post
Joined: Mar 2005
Posts: 405
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From: 18A
embarass them infront of all the other pax by telling them to shut up during the safety demo and that youre trying to do your job,then after the demo has finished ask them if they fully understand the safety procedures on board and get them to explain them to you,just to embarass them more 
Joined: May 2005
Posts: 185
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From: USA
As a pax flying more frequently than the general public, but less frequently than road warriors, I'll fess up to not always paying attention, but I'm never disruptive. By the time I sit down, I've already counted the number of rows to the nearest exit, and if in the exit row, read the instructions for opening the door.
But, I have to say that I cringe whenever cabin crew use humor in safety or landing announcements. My first thought is that they're not taking this seriously. The second thought is how old the same stale announcment jokes get after you've heard them the third, fourth or twenty sixth time. I'd rather see crew take a swat at passengers for not paying attention than hear the same joke about "securing your own oxygen mask before helping children or people acting like children to do the same." Goes for the flight deck crew, too. I think I've heard them all.
But, I have to say that I cringe whenever cabin crew use humor in safety or landing announcements. My first thought is that they're not taking this seriously. The second thought is how old the same stale announcment jokes get after you've heard them the third, fourth or twenty sixth time. I'd rather see crew take a swat at passengers for not paying attention than hear the same joke about "securing your own oxygen mask before helping children or people acting like children to do the same." Goes for the flight deck crew, too. I think I've heard them all.
Joined: Mar 2004
Posts: 333
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From: England
I dont consider myself a bad hostie, i am always poliate to my passenger no matter how rude they are to me!
HOWEVER i have 2, ok 3 things i hate most
1. Standing up when seat belt sign is on, usually when taxi-ing to gate
2. Talk or not watching the demo
3. when i say "coffee" a passenger puts their cup on my tray and replies, "no tea thanks" as if im carrying a magic pot!
its god damn rude to talk during the demo, especially if ur at an over wing or emergency exit, but just do as i do
warn them or ask them once to please put ur paper down and pay attention, if that fails, wait till the end and ask a few simple questions, "where is ur nearest exit apart from this one" "how many exits in total" usually shuts them up!
but i had a gentleman on my flight last week who sat in row one with his paper in the aisle which ment i had to ask him to move every time i had to bend over to pick up oxygen mask or seatbelt etc... so i simply removed it from his hand! if ur reading this sir... sorry but it was p*ssing me off!
HOWEVER i have 2, ok 3 things i hate most
1. Standing up when seat belt sign is on, usually when taxi-ing to gate
2. Talk or not watching the demo
3. when i say "coffee" a passenger puts their cup on my tray and replies, "no tea thanks" as if im carrying a magic pot!
its god damn rude to talk during the demo, especially if ur at an over wing or emergency exit, but just do as i do
warn them or ask them once to please put ur paper down and pay attention, if that fails, wait till the end and ask a few simple questions, "where is ur nearest exit apart from this one" "how many exits in total" usually shuts them up!
but i had a gentleman on my flight last week who sat in row one with his paper in the aisle which ment i had to ask him to move every time i had to bend over to pick up oxygen mask or seatbelt etc... so i simply removed it from his hand! if ur reading this sir... sorry but it was p*ssing me off!
