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-   -   JQ35 MEL to DPS U-turn at Derby 27 Dec 22 (https://www.pprune.org/australia-new-zealand-pacific/650483-jq35-mel-dps-u-turn-derby-27-dec-22-a.html)

Icarus2001 29th Dec 2022 05:40

SixDemonBag did you read this…


​​​​​​​ The runway was closed at that time! What did they plan to land on, the water? Always closed on a Wednesday morning! The initial delay caused this. They went to cross into Indonesian airspace and was told the runway is closed. Nothing to do with Indonesian's and nothing to do with an aircraft change.

Mr_App 29th Dec 2022 06:07

So the company is telling lies then? They went to 9 Newspapers with the wrong aircraft paperwork story.

Sounds like a lot of arse covering going on at this outfit. Is the COO still on his L Plates?

Ushuaia 29th Dec 2022 08:12

https://cimg7.ibsrv.net/gimg/pprune....80dc3b584.jpeg


I last operated into DPS twenty years ago and hadn’t looked at this plate since then. Slightly ambiguous: the relevant note lacks a clarifying “Z” or “UTC” but I assume it is that? Doesn’t make sense to close your runway at a peak period, so presumably it is every Wednesday 2am to 7am.

Mr_App 29th Dec 2022 08:34

Well if a Journo picks that up Tully and Co will be a laughing stock.

It would appear the runway closure was still lost on them even after they went to the press with its fabricated story.

galdian 29th Dec 2022 09:01


Originally Posted by Icarus2001 (Post 11355877)
A fine example of why the captain or FO should READ the NOTAMs I would have thought.

Happy to be corrected but Bali not a standard, everyday A320 operational destination?
If so sloppy the crew weren't more careful and too trusting of their ops division.

OR maybe they did, saw the NOTAM and asked OPS who said "yeah, discussing with the Indonesian authorities, expect it will be open as we're special at JQ..."

Be interesting to hear where the real breakdown was - and why - and what the powers to be are planning to do to ensure doesn't happen again.

Cheers

SixDemonBag 29th Dec 2022 09:21

No I didn’t. Seems like much more of a problem than missing some NOTAMS then.

Impressive amount of fuel!

PoppaJo 29th Dec 2022 09:33


Originally Posted by galdian (Post 11356015)

OR maybe they did, saw the NOTAM and asked OPS who said "yeah, discussing with the Indonesian authorities, expect it will be open as we're special at JQ..."

Be interesting to hear where the real breakdown was - and why - and what the powers to be are planning to do to ensure doesn't happen again.

Cheers

The video with the crew briefing the cabin would indicate that they had no idea that it was closed, and they returned to Melbourne still not knowing that. They told the pax that they were not given a reason for the denied clearance and seemed confused.

It would also appear ops had no idea either as this is the statement they put out late Wednesday.

In a statement, a Jetstar spokesperson said Tuesday's Melbourne to Bali service had been swapped to a larger Boeing 787 aircraft to carry more customers.

"Unfortunately, due to a miscommunication, the aircraft swap was not approved by the local regulator in Indonesia," the spokesperson said



KAPAC 29th Dec 2022 11:07

Divert to Darwin , wait , refuel and proceed ?

aussieflyboy 29th Dec 2022 13:18


Originally Posted by KAPAC (Post 11356073)
Divert to Darwin , wait , refuel and proceed ?

Ring Ops, Tell them the situation and give them the divert options, Do what they want.

cLeArIcE 29th Dec 2022 15:13


Originally Posted by aussieflyboy (Post 11356124)
Ring Ops, Tell them the situation and give them the divert options, Do what they want.

Yep.. this..
look I don't know what happened here and I assume there is more to the story than what's on here. But what I do know is that every crew member turns up to work to do their best but they get zero support. It literally feels like it's you against the world. The place functions when things are going as it should but as soon as something goes astray or non standard it's a dogs breakfast. You get no help from anyone. It's Just jetstar. How it's always been and how it always will be.
I do think that these incidents were less common previously because of the good will of the staff. There is of course none of that now. No one cares. And I don't Blame them one bit. Jetstar does not give one **** about it's staff and now they seem surprised that the staff no longer give a **** about them.

mates rates 29th Dec 2022 21:56

I’m sure they retrenched their experienced operations staff during Covid!!Who ever replaced them are probably responsible for this stuff up?At the end of the day you get what you pay for and things like this are the result.From a pilots point of view,you have to check everything thoroughly,because you can’t trust inexperienced staff.But,having said that,your not expected to know the aircraft approvals for the Indonesian operation if this is the REAL reason for the turn back.

tossbag 29th Dec 2022 21:58

You'd be expected to know it if it's written on a plate right?

compressor stall 29th Dec 2022 23:10


Originally Posted by tossbag (Post 11356343)
You'd be expected to know it if it's written on a plate right?

if flight aware is correct…

They got airborne at 2314AEDST on Tuesday 27th. Thats 1214Z. Flight time 0504.
1718Z arrival. 40 min buffer.

Dunno the turnaround / crewing arrangements though.

smiling monkey 29th Dec 2022 23:59

And this Air Asia A320 from CGK landed right on 2 am LT (1800 UTC) at DPS on the same night. https://www.flightradar24.com/data/f...z7518#2ead1443




das Uber Soldat 30th Dec 2022 00:07


Originally Posted by Astitine (Post 11355834)
Good question. First of all, it had nothing to do with aircraft change. If you have access to the airport charts I would suggest you read them.

This is a fine example kids why as pilots you cannot trust your operations team.

The runway was closed at that time! What did they plan to land on, the water? Always closed on a Wednesday morning! The initial delay caused this. They went to cross into Indonesian airspace and was told the runway is closed. Nothing to do with Indonesian's and nothing to do with an aircraft change.

What an incredible mistake by a company that is meant to be an airline! What else gets told to the media which we all are fooled to believe in other industries. Makes you wonder!

Maybe someone can find the information/chart and put it up here from the airport directory information.

You have absolutely no idea what you're on about.

Trevor the lover 30th Dec 2022 01:12

Well that's an unbeatable argument Das

mates rates 30th Dec 2022 02:23


Originally Posted by tossbag (Post 11356343)
You'd be expected to know it if it's written on a plate right?

I agree if planned runway closure as per the plate was the reason for the turn back, the pilots are to blame.So the CP will have to answer to management!!

Astitine 30th Dec 2022 02:46

Maybe none of us have any idea, but I can read an ICAO Filing Form that states Aircraft Identification and Type of Aircraft. So you're telling me this was filed as an Airbus instead of a Boeing and Australian ATC missed it, the crew missed it, the dispatch team missed it and the Indonesian ATC as well. I am sure if it was filed incorrectly "months ago", then was there no way the passengers could disembark upon landing in Bali?

I may have no idea, but I have operated into there many times. So if you have an idea, instead of taking a pot shot, how about you tell us how such an error could occur? The stage is yours!

Sparrows. 30th Dec 2022 02:54


Originally Posted by mates rates (Post 11356412)
I agree if planned runway closure as per the plate was the reason for the turn back, the pilots are to blame.So the CP will have to answer to management!!

What one? There was two on the flight deck. Whoops

C441 30th Dec 2022 05:51


Originally Posted by mates rates (Post 11356412)
I agree if planned runway closure as per the plate was the reason for the turn back, the pilots are to blame.

…….As are the dispatch team and the Jetstar Ops centre who made the decision to use a 787 instead of a 320 and for not putting their combined 'expertise' together to determine that a departure after about 1200Z was futile if they wanted the aircraft to then leave DPS before 2300Z - and that's without even considering any crewing issues. I haven't been to DPS for ages but I'm guessing a turnaround in a 787 won't happen any faster than it used to for a 767 years ago.


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