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-   -   Qantas LHR via SIN (https://www.pprune.org/australia-new-zealand-pacific/598979-qantas-lhr-via-sin.html)

Troo believer 31st Aug 2017 07:35


Originally Posted by Heathrow Harry (Post 9878065)
I can see why they've gone back to Singapore - if you have to change planes/stop in Dubai you go Emirates all the way for sure. I paid 75% of the Quantas cost on Emirates MEL-LHR Business earlier this year and the service is far better

U are best flying with Emirates then aren't U?

bolthead 31st Aug 2017 12:05

Reminds me of one night when I was involved in the old Singapore B747 swap and they were both 5 hours late. They weren't 'delayed', but 'retimed'. ( does this fix a slump in management kpi's?).
I'm assuming if the Melbourne one is delayed, then you might as well delay the Sydney one ??

no one 31st Aug 2017 13:01

I thought at first glance great, didn't realise that there will only be one 380 from SIN to LHR... ��

Ken Borough 31st Aug 2017 13:15


does this fix a slump in management kpi's?
To my knowledge, no. KPIs are grossly exaggerated and have little impact on decision-making, especially in operational areas as the decision-makers are too busy sorting out problems to think about their KPIs and bonuses. I think every supervisor/manager etc always tries to achieve the best outcome for customer and company alike.

Ken Borough 31st Aug 2017 13:17

:}

didn't realise that there will only be one 380 from SIN to LHR
Operating another A380 via Hong Kong would sure let a cat loose among the CX pigeons in the immediate and near future!

RENURPP 31st Aug 2017 13:58


Originally Posted by Ken Borough (Post 9878449)
To my knowledge, no. KPIs are grossly exaggerated and have little impact on decision-making, especially in operational areas as the decision-makers are too busy sorting out problems to think about their KPIs and bonuses. I think every supervisor/manager etc always tries to achieve the best outcome for customer and company alike.

You have had one too many Chardonnays if you believe they are about the customers. 😡

Logohu 31st Aug 2017 21:55


Operating another A380 via Hong Kong would sure let a cat loose among the CX pigeons in the immediate and near future!
With 6 flights a day to LHR, plus directs to LGW, MAN and around 10 other European cities I doubt CX would lose much sleep over over a single daily QF A380

The timings of the QF MEL-HKG A380 mean a six hour layover in SIN until QF1 departs for LHR. Better off taking the later QF A330 MEL-HKG and have just a 90 minute connection in SIN to QF1

packapoo 31st Aug 2017 22:00


Originally Posted by Ken Borough (Post 9878449)
To my knowledge, no. KPIs are grossly exaggerated and have little impact on decision-making, especially in operational areas as the decision-makers are too busy sorting out problems to think about their KPIs and bonuses. I think every supervisor/manager etc always tries to achieve the best outcome for customer and company alike.

:hmm: Gold, that

Heathrow Harry 1st Sep 2017 07:08

Quote:
Originally Posted by Heathrow Harry http://www.pprune.org/images/buttons/viewpost.gif
I can see why they've gone back to Singapore - if you have to change planes/stop in Dubai you go Emirates all the way for sure. I paid 75% of the Quantas cost on Emirates MEL-LHR Business earlier this year and the service is far better

"U are best flying with Emirates then aren't U?"

Not necessarily - going via Singpaore is often more attractive than via Dubai for business or holiday reasons

but If Qantas are offering a more expensive product on exactly the same route as Emirates then only poeple with airmiles will fly them. Routing via Singapore is a different offer. Lets face it Dubai is a dump unless you have business there

Going Boeing 6th Sep 2017 08:01


Originally Posted by Ken Borough (Post 9878449)
To my knowledge, no. KPIs are grossly exaggerated and have little impact on decision-making, especially in operational areas as the decision-makers are too busy sorting out problems to think about their KPIs and bonuses. I think every supervisor/manager etc always tries to achieve the best outcome for customer and company alike.

Ken, if what you say is true then a lot of QF managers must be totally incompetent based on the extremely poor decisions being made. I was obviously being generous by blaming KPI's for their woeful decisions rather than their inability to think logically. They have been displaying no care for the welfare of the passengers for a long time - the frontline staff do their best to make up for the lack support by management.

brakedwell 16th Sep 2017 10:38

Apologies for the thread drift, but I have a question after watching a documentary on Channel 5 called The Secret Life of Long-haul about a QF380 flight from LHR to DBX and SYD. Does QF slip crews in DBX?
It gave the impression there were only three pilots operating. Surely twenty one hours flight time, two sectors and 90 minutes on the ground in DBX is way over any flight time limits. Thank goodness I retired 20 years ago.

triadic 16th Sep 2017 11:01

QF have a crew change in DBX. Tech crew fly on to Oz after required rest, Cabin crew are LHR based and return to LHR after required rest.

morno 16th Sep 2017 11:03

Really? You think they would operate London to Sydney in one duty :rolleyes:

brakedwell 16th Sep 2017 11:12


Originally Posted by triadic (Post 9893524)
QF have a crew change in DBX. Tech crew fly on to Oz after required rest, Cabin crew are LHR based and return to LHR after required rest.

Thanks triadic, that makes sense. pity you can't bring back Bermuda!

mrdeux 16th Sep 2017 12:59


Originally Posted by morno (Post 9893527)
Really? You think they would operate London to Sydney in one duty :rolleyes:

Must be from management....

Or HR.

brakedwell 16th Sep 2017 14:11


Originally Posted by morno (Post 9893527)
Really? You think they would operate London to Sydney in one duty :rolleyes:

No! Did you?

morno 17th Sep 2017 03:01

I just thought it was a pretty stupid question to ask with a very obvious answer.

brakedwell 17th Sep 2017 06:49

Why get involved then.

MelbourneFlyer 20th Sep 2017 07:43

Very welcome news for many of the A380 pilots, what was the name of that bar at Singapore they used to frequent for decades? I imagine the owner there will be very happy to see them back as well!

brakedwell 20th Sep 2017 07:58


Originally Posted by MelbourneFlyer (Post 9897686)
Very welcome news for many of the A380 pilots, what was the name of that bar at Singapore they used to frequent for decades? I imagine the owner there will be very happy to see them back as well!

Was it the Tanglin Inn on Tanglin Road? Sadly that has long gone.


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