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-   -   Jetstar pilots fatigued? (https://www.pprune.org/australia-new-zealand-pacific/483045-jetstar-pilots-fatigued.html)

Mstr Caution 20th Apr 2012 03:12

My kids in their early teens attend school, go to the movies & sit at the table for a meal & ensure their phones are off.

They don't need a checklist to alert them to common sense.

Very interesting the ATSB "FINAL" report, I'm sure the FO is relatively relieved it wasn't fully investigated "in house"

MC :}

FYSTI 20th Apr 2012 03:22

Bingo Headmaster.

gerago 20th Apr 2012 03:33


In fact if he was doing his job properly he would have been monitoring the F/Os performance throughout the flight. It was not suggested in the report that the F/O felt pressured to fly home but that he took two controlled rest breaks.

Australian F/Os are so so good that they don't need monitoring, PIC was so cocksure that he had a top notch ace in the right hand seat.


Makes a mockery of telling the pax to turn off their mobile phones due to possible interference with the avionics. Do as I say not as I do!!!
Hey, ATC communication in Asia can get quite bad, so the Captain might have been trying to communicate with SIN tower through the mobile, maybe using text messaging?

There are so many mitigating factors on top of the one regarding fatigue.

scardycap 20th Apr 2012 03:47

Where's the landing gear indication in an A320? Report states the F/O scanned the cockpit knowing something wasn't right but couldn't identify the problem?

Mstr Caution 20th Apr 2012 04:19

Jetstar report is reason to inquire into CASA and carrier | Plane Talking

As usual. It seems Ben Sandilands is the only one in the media not duped by airline media releases.

Mstr Caution 20th Apr 2012 04:37

Pilot 'texting during landing' | smh.com.au

In the initial response from Jetstar. The airline is quoted as saying both pilots are still flying.

In the interest of safety at the time & under the umbrella of a Just Culture. Wouldn't it have been prudent to withhold from service the pilots till an initial investigation was instigated?

It seems the comments by Jetstar at the time, mislead the traveling public to believe that there were no safety issues.

If I had £*~}Ed up. I would expect any descent safety management system would see me councelled, re trained, cleared, sacked or otherwise before allowing me to strap my backside to one of their jets again and launch.

bigwatch 20th Apr 2012 05:34


Would these be the 'legacy carriers', who's crew enjoy 'unsustainable conditions'? ;)
Most likely, as most non-legacy carriers have not been around for decades...;)

In any case there are many legacy (and non-legacy) carriers out there that have done back of the clock flying. Landing after a 16+ hour TOD and crossing multiple time zones, even with time off in the bunk and relief crews in good weather is tough. In my experience, long haul pilots are always fatigued to some extent, and it is simply a matter of managing it as best you can (and knowing your limits).

Perhaps this type of issue never happened in the past because mobile phones did not really come into play until the last decade :confused:... or maybe it was most guys up the front were doing what they were meant to... flying the aircraft - that would be called prioritizing.

What's that saying?

Aviate, navigate, communicate. Even if you consider the texting communicating he got it wrong...

There are a lot of issues in this incident, and fatigue was only a small part of it.

Let me ask you this - what would have happened if the Captain had been incapacitated in this incident and there had been other factors at play?? It would seem from an initial analysis that the FO was pretty much overloaded with a reasonably standard approach before he flew the return leg.

What if this had happened at the other end, on the return trip when fatigue had really set in??

You can start wherever you want, but situational awareness was lost here in fairly standard conditions. That flags possible training issues to me. How about following standard procedures - what about the sterile flight deck period - if you're going to break that rule, what other ones are you going be let slip through?

There are so many issues to talk about, and we are seeing it happen time and time again. The problem is it's going to take a royal commission before it gets fixed. And that is the real worry.

BW.

PPRuNeUser0198 20th Apr 2012 05:56

Jetstar release here.

Ollie Onion 20th Apr 2012 06:41

They are both still flying, just not necessarily for Jetstar :eek:

hoofie 20th Apr 2012 06:47

One small comment from a civvie who has a strong interest in Aviation Safety etc [don't we all ?]

This in one incident that really scares me - it really smacks of a serious lack of appropriate care and attention on the flightdeck. I would expect to read something like this regarding Indonesia or some other part of the world with questionably enforced standards of training and oversight but an Australian Aircraft flying for an Australian Airline with [I presume but could be wrong] Australian pilots ?

The media response from JetStar is media puffery at its finest, secure in the knowledge the proles won't pick up on this one.

To this relatively-uninformed observer the holes in the cheese are lining up more and more frequently and a lost-cost Australian carrier hull loss is inevitable, rather than just possible.

Yet another reason I insist myself and my family fly a full-service carrier but enough now I'm starting to doubt that one also.

Jack Ranga 20th Apr 2012 07:43

My name is Jack..................... and I'm alright, you know why? Because my family and I don't fly low cost carriers either domestic or international.

It costs me a bit more (yes, it really is only a bit more), happy to pay it. Wont fly with carriers who treat their staff like sh!t either.

You take some chances in life, you can't eliminate all risk but these farkers wont be taking me out in Australia's first jet hull loss :cool:

Jack Ranga 20th Apr 2012 07:46


This in one incident that really scares me
Hoofie, this ain't just one incident, there are many, many more just like it from this mob, tell ya friends, tell anybody who'll listen.

Ollie Onion 20th Apr 2012 10:16

Good lord Jack, won't fly with low cost carriers OR airlines that treat their staff badly. In Australia that pretty much excludes everyone with the exception maybe of Virgin. As for the rest of the world it just about includes all airlines in this day and age.

Sonny Hammond 20th Apr 2012 11:08

Is this really about fatigue? C'mon, no-ones buying that are they?

I'm not saying fatigue isn't an issue, it is for all airline pilots these days and as stated above, long haulers are constantly fatigued, it's part of our job and we are responsible to manage as we see fit. Whether management like it or not.

We can't, though, blame all our shortfalls on fatigue if we expect to maintain credibility.

These guys blew it big time and they aren't the only orange star guys to in recent times, a trend has developed.

V-Jet 20th Apr 2012 12:00


These guys blew it big time and they aren't the only orange star guys to in recent times, a trend has developed.
Very true. When pilots screw up (Maybe the Cpt had the Co freq in the notes in his PDA/iPhone/BB?) it gets headlines.

When the idiots running the joint screw up they pass it off through their media arm as 'best practice' and haul in a massive bonus...

It is bull**** - the whole lot of it. Once again the idiotic management gets away.

And I am NO fan of Geoffstar. But these guys read like 'patsy' to me...

Jack Ranga 20th Apr 2012 12:04


In Australia that pretty much excludes everyone with the exception maybe of Virgin
Well, there ya go...............;)

Beg Tibs 20th Apr 2012 12:48

Toughen up princesses !

Sonny Hammond 20th Apr 2012 13:19

True that.

It is all bull****, it's barely about flying aeroplanes at all anymore.
To top it off, the office muppets are seemly bulletproof.

You imagine this type of thing going on 30 years ago? What would the reaction of the management back then? Keep in mind that the CEO was probably a pilot back then.

No bull**** excuses accepted in those days.

2Plus 20th Apr 2012 13:24



Toughen up princesses !

Can't believe that took 57 posts! :O

Toruk Macto 20th Apr 2012 13:55

It will be on the before start checklist soon.

Mobile phone .................................. Off / flight mode

Mstr Caution 20th Apr 2012 14:32


You imagine this type of thing going on 30 years ago? What would the reaction of the management back then?
Problem with aviation these days is it's all about PRICE.

All parties involved will have their own price.

Passengers want cheap fares & accept risk if the price is right.

Pilots want a job straight out of training & fast promotion into the left seat of a shiny jet & accept terms & conditions less than previous industry norms to get it. This fast tracking of pilots, bypasses the previous industry practice of 10 to 12 years in the right hand seat. During that time, almost by osmosis the FO inherits professionalism & discipline from those in the left seat. It's a long mentoring process that takes time, money & patience. The company also has the opportunity to assess an individuals potential for command prior to setting them loose on a dark stormy night after a long tour of duty with a brand new FO to an overseas port with hundreds of people on board.

HR managers trim entry level experience to ensure forecasted numbers for recruitment requirements are met. Didn't Bruce Buchanan say pilots with more experience was actually a "BAD" thing. Buchanan also went to the extent of selling the cadetship as the opportunity for everyone to be able to be a pilot. Does that come from the same school of thought that anyone should be able to run an airline?

Chief Pilots will also accept reduced entry standards to keep the show on the road. Mates from Ansett have told me that MR wouldn't accept direct entry FO's with less than 3000 hours total flight time (including turbo prop time). But 250 hours in a cadet program is now acceptable? As long as there flying with the most experienced of the airlines Captains! Not that long ago, both pilots had to be proficient & experienced. Now the First Officers learning the ropes on the job at 8 miles per minute.

Hell, doesn't Ryanair even want to get rid of First Officers. What would have happened in Changi if it was a single pilot operation?

Middle managers trim training costs to ensure more shiny jets can fly more people further. The training is sent to external providers, cause they can provide it cheaper. After all these new jets fly themselves these days.

Executive Management want to increase their already excessive salaries & ensure KPI bonus all round. The "beanthiefs" will continue to drive down costs in an airline. Directing pilots to carry less fuel, work longer & more arduous tours of duty. Transfer flying to lower costs entities to save money, labelling experience as expensive. It's all about GROWTH. Unless there's more growth (at any cost) there's no shareholder increased value & no more gravy train. CEO's will go to great lengths, including shutting down their own airline to ensure objectives are met.

The vicious cycle WILL turn full circle, evidence is also on posts in the European threads. They are also watching the clock.

It's only a matter of time.

Tick Tock.

Mstr Caution 20th Apr 2012 15:01


It will be on the before start checklist soon.

Mobile phone .................................. Off / flight mode
Toruk Macto,

How has this come about, is it a recommendation from Airbus, CASA or the ATSB?

Will it be industry wide?

Or is it a band aid solution by a flight operations department as a result of an inconvenient investigation & they have to be seen to be doing the right thing?

It's been such an important aspect to flight safety that it's taken two years since the incident to promulgate it & it will be happening "soon".

What next from Jetstar, a heavy landing into a setting sun & the inclusion of:


Sunglasses...................ON / AS REQUIRED
into the landing checklist.

Geragau 20th Apr 2012 18:52


Pilots want a job straight out of training & fast promotion into the left seat of a shiny jet & accept terms & conditions less than previous industry norms to get it. This fast tracking of pilots, bypasses the previous industry practice of 10 to 12 years in the right hand seat. During that time, almost by osmosis the FO inherits professionalism & discipline from those in the left seat. It's a long mentoring process that takes time, money & patience. The company also has the opportunity to assess an individuals potential for command prior to setting them loose on a dark stormy night after a long tour of duty with a brand new FO to an overseas port with hundreds of people on board.

MC has got it absolutely spot on.:D:D:D

Keg 20th Apr 2012 21:20


... but to suggest their pilots would be dumb enough to answer an SMS on short-final
Interesting. Nice bit of verballing there. From my understanding the Captain was trying to turn the phone off, not as you assert, trying to 'answer an SMS'. A very different thing. Did you do that deliberately to make your point? :=

joblogs 20th Apr 2012 22:45

Read another of many articles in the paper yesterday "Due to being fatigued the fo disconected the auto pilot earlier than normal to help him with his tiredness" Dont quote me on the exact wording but to that effect.. Not sure if this is true from the atsb report..Apparent fatigue is one thing but to disconect the a/p earlier cant help the work load.

Thats what she said 20th Apr 2012 23:46

"This fast tracking of pilots, bypasses the previous industry practice of 10 to 12 years in the right hand seat. During that time, almost by osmosis the FO inherits professionalism & discipline from those in the left seat".

Don't know who posted this, but what a load of rubbish.

So unless an F/O does his time in the right hand seat, just like the good old days, there is no way he should be promoted. That is ostensibly what is being said here.

Absolute rubbish. This is old world thinking in the extreme - no consideration of competency, only time in seat.

"During that time, almost by osmosis the FO inherits professionalism & discipline from those in the left seat"

The biggest bit of rubbish. I spent 14 years in the right seat before my initial jet command and I can tell you that I had to force myself NOT to inherit a good number of the traits I was exposed to as an F/O.

What rubbish.... and on a "professional" site for aviator's no less.

".....accept terms & conditions less than previous industry norms to get it".

Now I think we are at the root of the post..... Let's blame the new guys for the current conditions the industry now offers. More rubbish. :ugh:

Mstr Caution 21st Apr 2012 02:45

TWSS - What I'm saying is yes an FO should spend time in the right seat. How much time? Enough time to experience first hand operational events that, should they occur again in the future. When that individual is then sitting in the left seat, they have the necessary skills to deal with that event. Of course all events won't be replicated on the line. That's where simulation comes in. Sim cylics & endorsement training will expose pilots to appropriate handling of non normals. However I believe that no amount of sim flying can replace experience gained on the line. They compliment each other.

I'm not saying pilots shouldn't be without sufficient time in the right seat. Of course pilots need to be competent, but they also need to be disciplined , professional & mature.

As you stated, you spent 14 years in the right seat. I'm sure you saw your fair share of bad as well as a hell of a lot of good traits demonstrated by Captains in the left seat. But it's this on line operational experience over a period of time that has allowed you to pick the best of the good traits & be cautious to look for others that demonstrate the bad.

I've spent near 30 years flying aircraft with no accidents, incidents, tea & bickies or shoulder taps from CASA. Nor have I ever failed a cyclic or promotional training. This isnt to demonstrate how big my $-ck is but to highlight if that isn't professionalism then what is?

I turn my phone off before flight planning & don't read newspapers in the flight deck. Some may view this as old school, but my near 30 years experience has taught me we are more likely to f;(k up if the crews mind is not on the job.

And no I don't blame the new guys. It goes much higher than that. I blame the boards of companies who are devoid of airline operational experience. Who by board approval agreed to reduce pilot entry level experience. I blame CEO's who have now accepted this reduction in experience as the new norm. Who have trimmed training to save a buck & defer that cost to the employee.

The new guys are simply the pawns. But hey. What would I know.

Thats what she said 21st Apr 2012 04:24

Thanks MC

Reading your words above, qualifying your intent within the post that I initially referred to, indicates we are on the same page. I can find no reason to disagree with your last.

Cheers.

clear to land 21st Apr 2012 05:24

Have to agree with John Citizen-sitting in the cruise far less chance of missing a radio call if reading rather than talking. Training flights a classic example of this as -in our company at least- there are far more radio calls missed during training flights than normal line ops. Try doing nothing for a 10 hr BoC 2 pilot sector, primarily over the non-English speaking world-and then tell me what that does to your SA in an already fatigued state. Same school of thought that says at night the cockpit lights should be dim-despite all fatigue research recommending brightness reduces fatigue. 30 mins required for dark adaptation-which is not really necessary when flying to an airport equipped with Approach Lights, and we don't normally worry about the night fighters homing in on the glow from the cockpit these days....

DrPepz 21st Apr 2012 06:47

Was this incident worse than the JQ57 one? This captain was suspended.


Jet Airways captain tried to land in Changi without clearance

Published on Apr 21, 2012


By Karamjit Kaur
A Jet Airways pilot who tried to land at Changi Airport without getting the all-clear from air traffic controllers has been suspended by India's civil aviation authority.

Captain R. Chaudhary was found out and suspended only recently for the incident, which happened on Nov 14 last year.

He was piloting an Airbus 330 aircraft, with more than 200 passengers, that was flying into Singapore from New Delhi.

Capt Chaudhary continued to fly for the privately-owned airline until the recent suspension of his licence by India's Directorate General of Civil Aviation (DGCA).

The DGCA is continuing its investigations but in the meantime, disclosed that the plane descended to just about 70 feet, or about 20 metres, above the runway when Capt Chaudhary took it up again.

It eventually landed safely with no injuries to passengers or crew.

Instead of reporting the incident to the airline as is the standard procedure, the pilot kept mum.

The DGCA was alerted only when a mid-November routine technical check of the aircraft revealed that there was a recent aborted landing.

The pilot had initially claimed he took the aircraft up at 70 feet because he was uncomfortable about the landing.

Under normal circumstances, a captain has full authority to abort a take-off or landing; even divert the aircraft to another airport if he feels there are safety or other concerns.

In this case, it was discovered that the pilot had no approval to land in the first place.

Jet Airways, owned by Indian billionaire Naresh Goyal, who started out in the industry as a travel agent, began flying to Singapore in December 2005.

It operates from Changi Airport Terminal 3 to New Delhi, Mumbai and Chennai.

Mstr Caution 21st Apr 2012 07:00

JC

Until such time the company amends it's policy & procedures manual I'll continue to follow the manual.

Would you read a newspaper with CASA inspector on board? How about on a route check with a senior check on board? The way I operate an aircraft is the same whether or not anyone else is looking over my shoulder.

I don't make the rules. Just follow them & I don't decide which part of policy I choose to adhere by & which ones I don't. So I choose to follow them all.

Would you allow a fellow crew member to take your photo whilst reading a newspaper in the cruise. It would be harmless if that photo ended up on a social networking site.

I find time to read the paper when I'm not at work.

If you can justify breaches of policy & are happy with that so be it. But I make no apologies for following procedures outlined by my employer.

Bigboeingboy 21st Apr 2012 09:20

Who cares if Jetstar pilots are fatigued? They bought their ticket made their bed now they have to sleep in it. Nobody held a gun at their heads to sign up for the deal much like the Virgin guys that accepted third world conditions just to fly a jet.
I guess these blokes did what they did because otherwise they would never had made it into the airlines.
What a joke you blokes are.

Eastmoore 21st Apr 2012 09:37

Bigboeingboy you're a legend mate, love the 12 year old thought process.

Sorry to all the 12 year old's out there.

There is no fatigue at Jetstar, just ask management.

Arnold E 21st Apr 2012 09:42

Bigboingboy has a point, what part of what he says is incorrect??

No guns at heads was there??

Or was there??

(Last sentence was unnecessary)

rmcdonal 21st Apr 2012 10:30

I am also eager to hear what was untruthful about Bigboingboy's comment?

theheadmaster 21st Apr 2012 10:50


Who cares if Jetstar pilots are fatigued?
Anybody that has an interest in the safe conduct of airline operations.

Airlines are not simply vehicles for the paycheques and egos of pilots. Regardless of the conditions agreed to by crew accepting a job, there is a duty of care to provide a safe service to the public. Fatigue is a risk factor that affects the ability to provide the required safety. This is why it should be a regulatory safeguard independent of contractual arrangements (living in a dream world there I know...)

Mstr Caution 21st Apr 2012 12:19

I would hope any newish pilot reading this thread can take on board the following:

If you are genuinely fatigued & you consider the fatigue (level) enough to affect the safety of the operation. Pull the pin & report UNFIT.

It may inconvenience the airline, the passengers & the schedule, but you'll survive (health or employment wise) to fly another day.

Schedules & commercial pressure will back you into the corner, however your the last line of defence in the swiss cheese model from an accident.

click.

Capt Claret 21st Apr 2012 12:47

I've only ever called in fatigued once, about 2am, after tossing & turning in bed for hours. No questions asked, just told by Ops to call when I was up, and they'd pax me home. All very civilised I thought.

However, colleagues at the same company have told of feeling some to significant pressure to accept duty when they've made a similar call. I suspect it's a combination of how one notifies Ops and the sense of the Ops controller taking the call.

glekichi 21st Apr 2012 16:41

What we (industry wide) need is some standard phone call that can be made. E.g. "I am not fit for duty". End of story, no questions asked.
We should not need to explain if it is a blocked sinus or an 18 month old baby screaming all night that has prevented sleep.
As it is, when sick, there is no requirement to disclose the nature of the illness, and this should be the same for fatigue. Should be illegal to question it whatsoever.

I've had ops guys arguing on the company frequency about subsequent sectors that I said I would not be fit to fly for. Not cool when already on an extended duty, flying straight at the rising sun.

Maisk Rotum 21st Apr 2012 17:48

A Singaporean Airline some time ago, perhaps still, used to have on the before start checklist;

"Lap top power cords. CM1..on board..CM2.. on board"

Arghhh..

Why not put 'seat belt fastened" on that checklist and "shoulder straps fastened' for good measure.

This is right up there with "talking the instruments" on the ground in a glass cockpit.

Any change to the checklist normally has to be sanctioned by the manufacturer in the form of a no technical objection letter. Failure to due so risks liability in the event of an incident/accident.

A fairly new 744 Cargo Airline had a Chief Pilot who had only flown 737s. He decided that he would change the after takeoff checklist to "Flaps up.. no lights". When it was pointed out to him that it doesn't have 'lights' and that Boeing really likes you to talk to them before changing tha checklist he got all red faced.

Take a look at the Boeing standard before takeoff checklist for 744. "Flaps..."

Hard to fcuk that up. Have a look around the cockpit at everything that might suggest you have the correct flaps, pause meaningfully, and respond.

If you have left your mobile on, ignore it...


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