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-   -   Qantas Asia Business Model (https://www.pprune.org/australia-new-zealand-pacific/458714-qantas-asia-business-model.html)

Capt Kremin 28th Jul 2011 05:56

It is interesting that the worm seems to be turning regarding the media and QF/JQ. Maybe they have noted the level of support the pilots are getting just from their PA campaign?

skybed 28th Jul 2011 06:23

Attention All Flight Attendants
 
If you are unfairly treated you Must fill this in!!!!!!!!!!!!!

REPCON - Aviation Confidential Reporting Scheme


What is REPCON?

REPCON is a voluntary confidential reporting scheme. REPCON allows any person who has an aviation safety concern to report it to the ATSB confidentially. Protection of the reporter's identity and any individual referred to in the report is a primary element of the scheme.

REPCON - Aviation Confidential Reporting Scheme

Please pass this on too all F/A's of J* here and abroad.

skybed 28th Jul 2011 06:25

CASA continiously refuses
 
to address Flight Duty Limitations for cabin crew. Australia and NZ appears to be the Only western countries which have no FTL for cabin crew.
A disgrace!!:ugh:

framer 28th Jul 2011 07:06


I've told my son I'll disinherit him if he flies Jetstar anywhere, and I mean it.
LOL thats gold.....it was a joke yeah?

Captain Peacock 28th Jul 2011 07:33


So the Thai cabin receive $258/month plus$7hr per flight hour. And BB tells the ABC that they earn up to $30k per annum:D without busting the, load of crap, FRMS that the QF group have been forced to embrace.
Maybe he meant 30,000 Baht? :suspect:

gordonfvckingramsay 28th Jul 2011 07:43

:ok:

Jetstar denies exploiting cabin crew

UPPERLOBE 28th Jul 2011 08:05

What a load of shyte, the media coverage of what is happening here is absolutely shameful and diabolical.

I went from schoolboy to retired old goat at the rat and grew up believing in the values of Sir Hudson Fysh and Arthur Baird et al.

These KPI driven lunatics have the hide to stand in front of the hard earned safety record built up by previous generations and blatantly snow the public by saying that safety is their only concern.

Never before in the history of Qantas has risk management and acceptable hull loss been an accepted philosophy, NEVER!!!

neville_nobody 28th Jul 2011 08:11


Protection of the reporter's identity and any individual referred to in the report is a primary element of the scheme
I'd be consulting legal advice before putting one of those in on a explosive issue. They may not have as much legal protection as you might think.

Pukka 28th Jul 2011 09:57

If CASA had any balls, they would summons BB and question his suitability to hold any accountable position.

As for the good Senator, why doen't he seek to have him charged with contempr of the Senate, there is enough evidence.

Niether of the above will happen.

Sadly we will have a Royal Commision one day and it will find that we have never acted on known defects in our industry. The Politicians will sack the head of CASA, and express horror at not having been informed of the sorry state of the industry.

Any life will go on because this is just a game of buck passing and not being in the firing line when sh!t happens.

vianostra 28th Jul 2011 11:34

JST/JQ (and QFA/QF) SMS, FRMS and Just Culture?
 
You have to take your hat off to the JQ CEO who proudly claims the “90 years of QF unblemished safety reputation” as his own ( ref. ABC News). It was news to me, I had no idea that there was only one AOC for the parent and the hybrid LCC subsidiary. So it is true then that the QF and JQ SMS, FRMS and Just Culture are literally one and the same? QF being tarred with the same JQ safety brush? “Just culture”, or was JQ confusing it with “JIT” – Just In Time for flight and duty time limitations? So JQ management is not at fault and has no AOC responsibility for cabin crew performance or quality, and we can now blame the parent QF “owned” third party offshore Thai contract labour supplier? Anyway, according to JQ the "tucker chuckers" have no safety role, by definition cannot be fatigued, and can be summarily dismissed at any time. I just can’t wait, the sooner we outsource and offshore all the drivers as well, the better off we will be! At least then if anyone complains, makes a report, refuses to extend etc. etc. they can be threatened with dismissal. No, of course JQ will never force a fatigued crew member to work, but JQ is quite happy to dismiss the crew member if they so refuse. Did someone mention “slave labour” and a safety management system being compatible?

Could CASA assist and “work in a constructive and co-operative manner” with JQ to improve JQ's version of QF Safety Culture? Are these incredible JQ threats of dismissal acts of wilful and deliberate non-compliance by JQ? No one seems to be suggesting that the utilization of third party contractors by JQ was inadvertent. Maybe a CASA SCN is on the way to JQ? Or perhaps the CASA DAS only needs to invite the CASA nominated and approved JQ management: CEO, Head of Flight Ops, Safety etc. etc. in for tea and biccies and “unapprove” them! Perhaps some new restrictions on the JQ AOC if changes are not made? JQ would seemingly benefit from a little CASA enforced ( via provisions of Div 3A of the Civil Aviation Act ) “down” time ala TGW/TT. Has JQ engaged in, is engaging in, or is likely to engage in conduct that constitutes, contributes to or results in a serious and imminent risk to air safety? Are there reasonable grounds in perceiving a serious and imminent risk to air safety and therefore suspending the JQ AOC to protect public safety is justified?

Such a suspension would bring some much needed breathing space at JQ and provide a really wonderful opportunity to give JQ a chance to re-focus on safety and get their house in order.

Safety is no accident. And air safety is certainly far too important to be left to present JQ management.

Mstr Caution 28th Jul 2011 11:50

Where's Olivia (this is not a safety issue) Worth?

Missing in action.

blow.n.gasket 28th Jul 2011 11:56

"It's not your hair Livvy, it's your voice"

Still cracks me up:}

Oldmate 28th Jul 2011 12:03

Bruce, you are a goose. If you did a little bit of homework you would find that Captain Woodward is the Vice President of AIPA, not the Secretary as you stated in your interview.

As far as credibility issues, and allegations of misleading the Senate, well...

Oldmate 28th Jul 2011 12:04

In fact if I was Captain Woodward (I'm not), I would be seriously considering a defamation lawsuit on the basis of your comments. :=

600ft-lb 28th Jul 2011 12:13

I did hear Bruce in an interview mention something about if any staff member is fatigued it's their responsibility to report to their manager so they can be relieved of duty.

I'm not too sure what the workplace laws are in Thailand, I'm sure they're not as strong as Australia. But I could just imagine the apprehension of a Thai flight attendant reporting they are too fatigued to work and the subsequent fear they might have of being relieved of their employment.

emal140 28th Jul 2011 12:28

HCMC
 
I am not sure if they have changed the crewing, but last time I was in the top end, the JQ crews would operate HCMC/DRW/SYD with a 3 hour layover in DRW. Disappointing thing was that the HCMC crews did not have a crewroom. The only place they had for the layover in DRW was to try and sleep on the aircraft

E

Mstr Caution 28th Jul 2011 12:36

Sorry to bring up the past but have a listen to JE from last year.

Skip forward to 3:25


Foreign bases of convenience
Fatigue
Safety concerns

& AJ's response:


No wonder they had to silence the guy! :suspect:

my oleo is extended 28th Jul 2011 22:51


The theory goes that the value of Qantas is in the brand and nothing else. The theory goes that all the components that go to make up the airline are merely "business inputs" that can be provided by "suppliers" who will provide the required product or service for a simple fee.
In this theory, you are not a "pilot" but a "provider of piloting services". Qantas simply pays someone to provide "piloting services" and that is the end of it. The folks who do all this are called "supply chain managers".
The idea behind all this is that risk is systematically removed, or so Qantas management thinks. They don't have to worry about care and feeding of employees, retirement, training, rosters, etc. etc. One simple monthly fee to the supplier takes care of all that.
Funny thing that. Third party suppliers (employees) are considered 'employees' under the Safety Management System,which as we know is now legislated. So hypothetically if an accidnet occurs and some of these third party people are killed, it is the CEO that will land in jail as he is the accountable person. No longer are thrid parties simply held at arms length to provide a cheap service freeing an executive of accountabilty when something goes wrong.

Upperlobe, 10/10 for your post. How true is that ! 90 years of a solid building of an enviable safety reputation slaughtered within a few short years.

As for AJ's comments about employee policies not being a safety concern ? Me thinks somebody should explain SMS, Just Culture and current legislation to him. These are things that an operator is regulated too...

Shark Patrol 28th Jul 2011 23:55


What a load of shyte, the media coverage of what is happening here is absolutely shameful and diabolical.

I went from schoolboy to retired old goat at the rat and grew up believing in the values of Sir Hudson Fysh and Arthur Baird et al.

These KPI driven lunatics have the hide to stand in front of the hard earned safety record built up by previous generations and blatantly snow the public by saying that safety is their only concern.

Never before in the history of Qantas has risk management and acceptable hull loss been an accepted philosophy, NEVER!!!
Hear, Hear!!

Do you still own any Qantas shares Upperlobe? If so, would love to see you and a bunch of like-minded individuals attend the next Qantas AGM and really stick it up Clifford and Joyce!!!

Would love to attend myself in full uniform and stand up and turn my back to those b*stards as they spoke, but I'm sure that that would be instant dismissal, so I guess I'll just have to keep on with the PAs for now.

CaptCloudbuster 29th Jul 2011 01:10

GT shows his bias
 
Capt Kremin

Geoff Thomas "aviation expert" was mouthing off on local radio yesterday stating the PA's are annoying pax who consider QF Pilots overpaid and have no sympathy for their current industrial push for higher wages...:ugh:


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