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-   -   Qantas Airbus A330/200/300 The Flying Freezer (https://www.pprune.org/australia-new-zealand-pacific/363942-qantas-airbus-a330-200-300-flying-freezer.html)

bulstrode 26th Feb 2009 22:46

Qantas Airbus A330/200/300 The Flying Freezer
 
These(Qantas) Aircraft are unbelievably cold particularly around the Galleys.Even through the cabin it is difficult to stabilize the temperature.Thr heat pads around doors 1 and 4 have issues.
The aircraft are cold enough to freeze a glass of water on the door 4 bustle.I kid you not.
And yes we know how to use the FAP
Is it just Qantas Aircraft with this problem or are they all like this?

westausatc 26th Feb 2009 23:21

Is this why A330's climb like a brick sh!thouse once they get above f280? Bleeding too much air from the engines to provide an igloo like cabin instead of producing something useful, like thrust?

ROH111 27th Feb 2009 00:02

Don't knock the bus. She goes alright! :ok:

Skystar320 27th Feb 2009 00:14

Be glad your cold... better than bloody hot...

Remember a 10hr flight and the front section aircon packed up... bloody farken hot....

I agree the bus is nicer... than a 767-300ER in so many ways, but still doesnt beat the led -200 / ER! :=

westausatc 27th Feb 2009 00:39

Everything I have read about the A330 is great from a passenger point of view and they tend to cruise faster than B76's or B73's (least as far as Oz is concerned) but just wish the buggers could climb... and don't get me started on descent speeds and profiles!

Surely there is some sort of thermostat control on them... Even the PC9 ECS has one for goodness sake!

rup 27th Feb 2009 00:55

its all got to do with how many zones and sensors options you have in your cabin, aircrafts initially meant for domestic runs,now running long range
will always have temp stabilising issues.

Also airline policy to keep cabins cold to save fuel, Air As*a X,
and then sell blankets on board.

Fokkers,
Embraers,
Bombardiers,
and Airbuses are very bad,

its also the whole aircraft bad design
badly placed outlets and louvres,
dirty airconditioning systems,
bid galleys at the back of the cabin are difficult to heat,
minimal use of insulation to save weight.

the best are the boeings,ask the people flying them.
i hope this last statement will keep the discussion going.

LetsGoRated 27th Feb 2009 01:44

RUP
 
Another nonsensical rambling from RUP. Ignore this fool. Surely a wind-up

Back Seat Driver 27th Feb 2009 02:02

bulstrode

The aircraft are cold enough to freeze a glass of water on the door 4 bustle.I kid you not.
Funny, I don't recall seeing cup-holders included in the door bustles. I wonder why not? OH Hang on, maybe Airbus decided not to heat the slide/raft pack, much to the detriment of your hydration regime. Perhaps there is more to it than you have already considered.

dizzylizzy 27th Feb 2009 02:28

Having paxed on numerous A333's I didn't find there was an issue, both in Y & J cabins.

In the latest CCN it mentioned that floor heaters are being enabled again?

blackguard 27th Feb 2009 03:06

Temperature Issues
 
The aforementioned glass of water on the bustle was purposefully placed to see what would happen.The water iced over.
Paxing somewhere on an Airbus would not give you any idea of Cabin temperature.You are supplied with a blanket and a diligent crew would constantly monitor the cabin temeperature and alter accordingly.
The Galleys on these kites are a farce...they are abolutely freezing.Qantas has just allowed their crews to wear the uniform all weather jacket in the galleys on night services.
Morrisey didnt supply or design knitwear for the QF uniform because...get this...he doesnt believe in it

Skystar320 27th Feb 2009 03:39

I want what Rup is on.......

Is it good? Sounds like it

lowerlobe 27th Feb 2009 04:58


Remember a 10hr flight and the front section aircon packed up...
Skystar...Skystar...Do you remember the story of Pinocchio.....:hmm:

Skystar320 27th Feb 2009 05:19

Sure do mate! :ok::ok::ok::ok: Great show

dizzylizzy 27th Feb 2009 07:51

So is the issue only relating to the aft galley and doors 4?

The Hedge 27th Feb 2009 10:05


The Galleys on these kites are a farce
Not quite.The 330 comes with floor heating under the galley floors as an customer option. . Also available for heating the the flight deck foot rests.

blackguard 27th Feb 2009 11:23

Problems
 
The heated pads have been disconnected as they became too hot
The Galleys at doors 2 and 4 are freezing
The temperature in the cabin is unstable and requires continual monitoring

dizzylizzy 27th Feb 2009 13:53

Get over it, after all its all about the pax experience and as from the feedback from numerous sources its v. positive. Perhaps it gets cold because the crew aren't doing walk throughs or water runs?

lowerlobe 27th Feb 2009 22:07


Get over it, after all its all about the pax experience
Well,dizzylizzy you seem to have an alter ego with someone else who's name starts with a 'T'....and something we would expect to hear from the fishbowl when talking about problems at work
However,talking about the pax experience you seem to contradict yourself with some of your previous comments such as....

Also out with carts with bad wheels, its worse than a shopping trolley with bad wheels, hurts my back.
But dizzylizzy...isn't it all about the pax experience??????...

You also seem to comment on everything from tech crew vacancies to flights and loads in and out of all sorts of regional ports then offer to talk about snack on Q bags?????

Skystar, were you on a commercial ticket or staff travel? Surely being on stafftravel you'd have viewed the loads and not done a lizzydizzy and turned up to an oversold, undercatered, late and 25staff listed flight?

I'm more than happy to check some loads on stafftravel on specific routes if you want.
Now you're offering to give staff travel figures and company information to someone who's identity you have no idea....that is of course assuming you are crew and not just another pretender on pprune yourself.

bulstrode 27th Feb 2009 23:06

Crew Health and Wellbeing
 
The wellbeing and health of CC determines the quality of the passenger experience.
CC who are chilled to the bone are more prone to colds and less able to provide an "exceptional customer experience"

maui 27th Feb 2009 23:18

Bulstrode.

Thanks, you have just verified why Q service is such a crappy experience. I have always wondered how so many can be so disengaged.:D

Thanks

Maui

lowerlobe 27th Feb 2009 23:33

Thanks maui,you have just verified that we are living in the 'Me' generation.

People today are so self absorbed that they fail to see or are not interested in what others have to put up with so that they can get what they want in life....

I would like to know how you would feel if your flight deck/work environment/office was that cold that you had to put a blanket around yourself to keep warm because you could not turn the heat up ?

Then we would see how many are disengaged as you put it in your office and how they responded to customers or anyone else you deal with?

Thanks
LL

whatever6719 28th Feb 2009 00:56

All I can say to that is Here Here!!

Back Seat Driver 28th Feb 2009 02:11

LL,
On your next visit to the 330 flight deck, you may want to have a look at the windscreen frame. You will see the ice that forms on the inside of the frame caused by the heat transfer through the metal frame, a piece of metal alloy that runs the full thickness of the airframe, just like the door frame this topic is about. Until they build the frame supports from a non-conductive material, the heat transfer will happen, it's called physics. In the meantime Bulstrode and their kind should toughen up, do something proactive about staying warm and stop whining about how this affects their comfort and their ability to do their job. I bet it's not cold enough to refuse to work there, and instigate a proper workplace investigation. That would require you to make a stand, with all the recriminations that may result. God help us if some of these wimpy little urchins are ever called on in a tough spot. :ugh:

And LL, I agree, the vast majority of cc are top folk, but a few of them are total drips. Me thinks Bulstrode, having a whinge about this on a pilots forum is pretty feeble.
Bye the bye Bulstrode, be ever-so careful opening those drink cans, might chip a nail if you're not careful.

twiggs 28th Feb 2009 02:23

Facts:
-A330 galleys are cold. (so is the upper deck on a 744 and numerous other
places.
-Our requests for woolen garments to combat this continues to be denied.
-A330 galleys being cold is not the cause of disengagement, the response to
our request is.

Crap:
-The level of service cabin crew provide is compromised because the galley is
cold.

blueloo 28th Feb 2009 05:36

As a pax on the 330 I have stood in the galley at doors 2 on several occasions. It is colder than a polar bears bum. Usually I wear shoes, on one occasion just those socky things provided - it was freezing on the floor. The cabin sit there rugged up with blankets and hot water bottles. It is not someone's imagination at work here, it is friggen cold.

The only way to attack the issue is via OHS. The company doesn't have any concern for any staff members welfare unless it costs them money. An unfortunate legacy of Geoff.

The Hedge 28th Feb 2009 09:19


On your next visit to the 330 flight deck, you may want to have a look at the windscreen frame. You will see the ice that forms on the inside of the frame caused by the heat transfer through the metal frame
...great for keeping the milk cold for the cornflakes:)

DEFCON4 28th Feb 2009 09:25

Back Seat Driver aka Fairy Floss
 
Just imagine if the cockpit was so cold water froze and you needed a Gortex jacket....old BSD would be onto the Fleet Manager in a flash.
The temperature in the Cabin of an A330 is not controlled from the flight Deck but from the FAP at L1
The flying dinosaurs, who are real men, are always critical of those who complain about their imperfect environment.
The flight deck is about as close as going back to the womb as it gets.There is more going on behind the flight deck then there is in front of it.Get of your fat derrieres and find out what happens on the rest of the aircraft.
A stand has been made,reports written and surveys conducted.
Conclusion: the A330 is a Fridge.
So how do you fix that?
C'mon you genii provide an inexpensive and effective solution for the aircraft.
There will not be one of you smart enough.
There will be obtusely amusing jibes and sarcastic commentary but little else.
Bloody typical

Old Fella 28th Feb 2009 09:40

Cold Cabins
 
Bring back the F/E's.

Captain.Que 28th Feb 2009 09:46

Temperature Controls
 
The Cabin Temperature control on the flight deck of the A330 provides a reset function only.
Airbus are reknowned for putting lotsa things lotsa places for no apparent reason.

blackguard 28th Feb 2009 09:51

The Flight Deck Door Activity
 
There are two to four people in front of the flight deck door.
There can be hundreds behind it.
Gee I wonder where all the activity is?.
The BS and the arrogance is certainly greater in front of it.
Just to stay on track...its always warmer on the flight deck.
Something to do with large amounts of hot air and gases equalizing apparently

Keg 28th Feb 2009 10:01


A stand has been made...
With the greatest respect, obviously not a stand that carries any weight. One of the earlier contributors was right. This needs to become a safety issue before it will get any great attention. An OHS issue would see it dealt with....as long as it fits the criteria.

Of course it will take someone to actually do the research on the relevant OHS legislation and rules to work out how to prosecute the issue correctly. Time spent moaning about it- or whinging about who has the biggest pen..I mean workload- on PPRUNE is time not spent on getting a solution. :ugh: :rolleyes:

blackguard 28th Feb 2009 10:09

KegMeister
 
A stand has been made.You work for QF .You know these things take time.
The matter is before the OH and S committee even as we type.

Back Seat Driver 28th Feb 2009 10:13


Conclusion: the A330 is a Fridge.
So how do you fix that?
Not by the fairies running around the bottom of the prune garden crying like a bunch of kiddies throwing a tantrum about how cold it is in 330 galleys. Harangue your manager with your hysterics, and in the meantime, Harden-Up.

blackguard 28th Feb 2009 10:16

Macho Dinosaur
 
The Back Seat Driver has spoken.All is right with world

Back Seat Driver 28th Feb 2009 10:25

Defcon 4, you are mistaken - (Cap Q too)

The temperature in the Cabin of an A330 is not controlled from the flight Deck but from the FAP at L1
380Driver is correct.
A330 FCOM - "The flight crew uses the temperature selectors on the air panel in the cockpit to select the reference temperature which are fine tuned through the FAP for the cabin zones".... so on and so on
Get your facts right or you will look stupid. :ugh:

blackguard 28th Feb 2009 10:33

Reference Temperature
 
Indicates and effects a minimum or maximum range of temperature inside which cabin temperature can be varied from the FAP.
Has any A330 driver ever been asked to reset minimum or maximum range by anyone outside the flight deck?
The cabin temperature can be effectively controlled by the FAP with no input from the flight deck.
Be careful BSB next time you touch something the dog might bite you

Back Seat Driver 28th Feb 2009 10:43

Blackguard, deliver the facts of your case not inane dog tails, you wannabe.

The cabin temperature can be effectively controlled by the FAP with no input from the flight deck.
The FAP has an adjustment range of +/- 3 deg.C of the temp.set in the flight deck which has a rotary select knob with a range of 18-30 deg. C.
If as it seems you don't know that, then for everyones sake, stay away from the FAP. You are probably the cause not the fix. If you have suffered through a 'cold spell' and not asked the Flt deck for help with the temperature control, then you're a goose. :{

DEFCON4 28th Feb 2009 10:49

Cabin Temperature
 
Depending on the number of pax and whether or not the Aircraft is airborne the ideal cabin temperature is around 24.Moving within a range of 3 to 4 degrees is sufficient.Input from flight deck not required.
Next time we need a tall buxom blonde to disrobe the flight deck will asked to ramp the temperature up to 30

Back Seat Driver 28th Feb 2009 11:06

And therein lies the problem. Defcon4 has got all the answers.
Handing over to defcon, You have control. NOT

DEFCON4 28th Feb 2009 11:12

BSB Irrelevant ?
 
C'mon old son you dont need to micromanage everything.
May be you do and thats part of your myopia.
The Airbus temperatures are all over the shop.
The FAP says 24 and the pax in that zone of the Cabin are freezing.You can feel the coldness of the air coming from the vents.It is definitley not 24
This is particularly evident just forward of doors three.
If you ventured into cabin you would know that


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