Qantas, Alan Joyce’s personal play thing.
But we should be thankful that Qantas has never breached an aviation safety law. Never ever.
Qantas will do pretty much anything to screw every red cent it can out of its employees, its passengers and the taxpayer, but no way would Qantas ever breach the aviation safety law. Never ever.
Qantas will do pretty much anything to screw every red cent it can out of its employees, its passengers and the taxpayer, but no way would Qantas ever breach the aviation safety law. Never ever.
As someone else said the board are as equally useless & need to be hung out to dry with this lot of egomaniacs.
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Add in the 787 that is grounded till at the moment the 10th of September after a baggage belt pierced the fuselage I believe, more delays and I think already some cancellations.
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Lets hope there are enough in the short/long term incentive
hurdles to bring this home to those Execs responsible ( and I mean multiple not just one) before they leave with the company cash that probably belongs to disgruntled travellers. Lets see how the Board spins this one.
hurdles to bring this home to those Execs responsible ( and I mean multiple not just one) before they leave with the company cash that probably belongs to disgruntled travellers. Lets see how the Board spins this one.
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Qantas is experiencing its “AMP charging dead customers” moment.
In what must count as one of the greatest challenges Qantas’ outgoing boss, Alan Joyce, has faced in his 15-year reign, which includes COVID, the global financial crisis, the 2014 grounding of its entire fleet and the unlawful sacking of 2000 ground staff, the airline is facing allegations of selling tickets for flights it had already cancelled.
Qantas chief executive Alan Joyce has some explaining to do.CREDIT: EAMON GALLAGHER The Australian Competition and Consumer Commission (ACCC) alleges that Qantas sold tickets for thousands of such “ghost” flights.
This is next-level myth-busting and a body blow for the Qantas brand, which has plummeted from one of Australia’s best loved brand to one most derided by consumers.
If the ACCC’s allegations do hold up, then Qantas has really taken its reputation for brazenness to a whole new level.
Selling tickets for flights that never existed literally left tens of thousands of Qantas customers in the lurch, leaving them unhappy witnesses to the sort of behaviour that demands some answers from the airline’s top brass.
It also leaves the federal government with some explaining to do, as to why it deemed it was in the national interest to protect Qantas, which has been accused of illegally mistreating its customers. The government has already been on the back foot struggling to justify why it had denied an application by Qatar Airways to increase the number of flights into Australia.
For Prime Minister Anthony Albanese and Transport Minister Catherine King, this already tough sell just got a lot tougher.The scale of Qantas’ alleged deception is shocking. It allegedly sold tickets for 8000 services scheduled to depart between May and July last year, weeks after the decision had already been made by the airline to nix the flights.
Compounding the alleged offences, Qantas allegedly failed to inform any customers of 10,000 cancelled flights for, on average, 18 days. In some cases, it was allegedly up to 48 days.
Please Explain
The prime minister, the Qantas boss, and an enraged public
00:00 / 12:51
Within this May-July period, the ACCC alleges that for about 70 per cent of cancelled flights, Qantas either continued to sell tickets for the flight on its website for two days or more, or delayed informing existing ticket holders that their flight was cancelled for two days or more, or both.
The regulator also claims that Qantas cancelled almost one in four flights in the period, with about 15,000 out of 66,000 domestic and international flights. Its legal proceedings relate to 10,000 of these cancelled flights.
It is the kind of behaviour, if substantiated, that would normally lead to intense calls for management heads to roll, or at the very least, a push by shareholders for executive pay to be adjusted to reflect the damage wreaked on the company’s brand.
Joyce is already packing his pot plants and framed snaps at Qantas’ head office, so whether the ACCC action has any repercussions on his pay and bonuses remains to be seen. Play Video
Play video
1:34
An expansion of Qatar Airways operations in Australia could have driven fares down by as much as 40 per cent, according to an industry leader.
Let’s not forget, the public may have their views on Joyce, but he is universally loved by Qantas’ board and shareholders. The airline’s chairman, Richard Goyder, is arguably the No.1 ticket holder of the Joyce fan club.
But the ACCC’s allegations further tarnish Joyce’s tenure at Qantas and are an assault on his credibility.
This isn’t just an issue of an airline misleading its customers by selling tickets for ghost flights, the allegations undermine Joyce’s repeated claims that bad weather, staff sickness and poor airport support were responsible for delayed flights and cancellations.
ACCC chair Gina Cass Gottlieb has said the service disruptions were due to “reasons that were within its [Qantas’] control, such as network optimisation including in response to shifts in consumer demand, route withdrawals or retention of take-off and landing slots at certain airports”.
For its part, Qantas has had little comeback to the allegations, other than the stock standard line that it’s taking them seriously. The action taken by the ACCC coincided with Qantas’ decision to remove the expiry date on COVID travel credits that were due to run out at the end of this year.
“We have a longstanding approach to managing cancellations for flights, with a focus on providing customers with rebooking options or refunds. It’s a process that is consistent with common practice at many other airlines,” the airline said.
“It’s important to note that the period examined by the ACCC between May and July 2022 was a time of unprecedented upheaval for the entire airline industry.
“All airlines were experiencing well-publicised issues from a very challenging restart, with ongoing border uncertainty, industry-wide staff shortages and fleet availability causing a lot of disruption.”
What’s less clear for now is whether Qantas is looking to explain away its alleged actions as a system snafu, which occurred due to post-COVID industry chaos.
But even if that is the case, Qantas’ customers will feel they have been betrayed by the flying kangaroo.
OPINION
Qantas ‘ghost flights’ allegations leave airline with some explaining to do
Qantas is experiencing its “AMP charging dead customers” moment.In what must count as one of the greatest challenges Qantas’ outgoing boss, Alan Joyce, has faced in his 15-year reign, which includes COVID, the global financial crisis, the 2014 grounding of its entire fleet and the unlawful sacking of 2000 ground staff, the airline is facing allegations of selling tickets for flights it had already cancelled.
Qantas chief executive Alan Joyce has some explaining to do.CREDIT: EAMON GALLAGHER The Australian Competition and Consumer Commission (ACCC) alleges that Qantas sold tickets for thousands of such “ghost” flights.This is next-level myth-busting and a body blow for the Qantas brand, which has plummeted from one of Australia’s best loved brand to one most derided by consumers.
If the ACCC’s allegations do hold up, then Qantas has really taken its reputation for brazenness to a whole new level.
Selling tickets for flights that never existed literally left tens of thousands of Qantas customers in the lurch, leaving them unhappy witnesses to the sort of behaviour that demands some answers from the airline’s top brass.
How Qantas allegedly failed customers
- QF93 was scheduled to depart from Melbourne to Los Angeles on May 6, 2022. On April 28, Qantas made the decision to cancel the flight. Despite this, it did not remove the flight from sale until May 2, and did not inform existing ticketholders of the cancellation until May 4 (two days before the flight).
- QF81 was scheduled to depart from Sydney to Singapore on June 4, 2022. On February 8, Qantas cancelled the flight, which was not removed from sale until March 27. Existing ticketholders were not informed of the cancellation until March 28.
- QF486 was scheduled to depart from Melbourne to Sydney on May 1, 2022. On February 18, Qantas cancelled the flight, which was not removed from sale until March 15. Existing ticketholders were not informed of the cancellation until March 16.
- QF649 was scheduled to depart from Sydney to Perth on July 30, 2022. On February 18, Qantas cancelled the flight, which was not removed from sale until March 7. Existing ticketholders were not informed of the cancellation until March 8.
- Other examples the ACCC listed of flights affected were QF63 scheduled to depart from Sydney to Johannesburg on July 31, 2022; QF1785 scheduled to depart from Gold Coast to Sydney on May 1, 2022; QF696 scheduled to depart from Adelaide to Melbourne on July 23, 2022; QF1764 scheduled to depart from Canberra to Gold Coast on June 27, 2022; QF513 scheduled to depart from Brisbane to Sydney on June 8, 2022; QF45 scheduled to depart from Melbourne to Denpasar on May 1, 2022.
It also leaves the federal government with some explaining to do, as to why it deemed it was in the national interest to protect Qantas, which has been accused of illegally mistreating its customers. The government has already been on the back foot struggling to justify why it had denied an application by Qatar Airways to increase the number of flights into Australia.
For Prime Minister Anthony Albanese and Transport Minister Catherine King, this already tough sell just got a lot tougher.The scale of Qantas’ alleged deception is shocking. It allegedly sold tickets for 8000 services scheduled to depart between May and July last year, weeks after the decision had already been made by the airline to nix the flights.
Compounding the alleged offences, Qantas allegedly failed to inform any customers of 10,000 cancelled flights for, on average, 18 days. In some cases, it was allegedly up to 48 days.
Please Explain
The prime minister, the Qantas boss, and an enraged public
00:00 / 12:51
Within this May-July period, the ACCC alleges that for about 70 per cent of cancelled flights, Qantas either continued to sell tickets for the flight on its website for two days or more, or delayed informing existing ticket holders that their flight was cancelled for two days or more, or both.
The regulator also claims that Qantas cancelled almost one in four flights in the period, with about 15,000 out of 66,000 domestic and international flights. Its legal proceedings relate to 10,000 of these cancelled flights.
It is the kind of behaviour, if substantiated, that would normally lead to intense calls for management heads to roll, or at the very least, a push by shareholders for executive pay to be adjusted to reflect the damage wreaked on the company’s brand.
Joyce is already packing his pot plants and framed snaps at Qantas’ head office, so whether the ACCC action has any repercussions on his pay and bonuses remains to be seen. Play Video
Play video
1:34
Qatar Airways expansion could have driven down fares
An expansion of Qatar Airways operations in Australia could have driven fares down by as much as 40 per cent, according to an industry leader.
Let’s not forget, the public may have their views on Joyce, but he is universally loved by Qantas’ board and shareholders. The airline’s chairman, Richard Goyder, is arguably the No.1 ticket holder of the Joyce fan club.
But the ACCC’s allegations further tarnish Joyce’s tenure at Qantas and are an assault on his credibility.
This isn’t just an issue of an airline misleading its customers by selling tickets for ghost flights, the allegations undermine Joyce’s repeated claims that bad weather, staff sickness and poor airport support were responsible for delayed flights and cancellations.
ACCC chair Gina Cass Gottlieb has said the service disruptions were due to “reasons that were within its [Qantas’] control, such as network optimisation including in response to shifts in consumer demand, route withdrawals or retention of take-off and landing slots at certain airports”.
For its part, Qantas has had little comeback to the allegations, other than the stock standard line that it’s taking them seriously. The action taken by the ACCC coincided with Qantas’ decision to remove the expiry date on COVID travel credits that were due to run out at the end of this year.
“We have a longstanding approach to managing cancellations for flights, with a focus on providing customers with rebooking options or refunds. It’s a process that is consistent with common practice at many other airlines,” the airline said.
“It’s important to note that the period examined by the ACCC between May and July 2022 was a time of unprecedented upheaval for the entire airline industry.
“All airlines were experiencing well-publicised issues from a very challenging restart, with ongoing border uncertainty, industry-wide staff shortages and fleet availability causing a lot of disruption.”
What’s less clear for now is whether Qantas is looking to explain away its alleged actions as a system snafu, which occurred due to post-COVID industry chaos.
But even if that is the case, Qantas’ customers will feel they have been betrayed by the flying kangaroo.
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Thread Starter
If ever Karma has done it’s bit this has to be the one. A man who single handedly destroyed the reputation of a once great airline. Shat on the staff , shat on the customers plus the taxpayers while taking out obscene sums of money for himself. In 14 years Qantas paid $450 million I think in company tax while Joyce with his final payout in November received $180 million. It couldn’t have happened to a better person.
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His farewell tour isn’t going to plan it seems.
Joe Aston isn’t going away either. I look forward to his final departure piece in November.
The consequences of announcing a 6 month farewell tour. What did he think? It was going to be rainbows and unicorns or something?
A lesson for many other CEOs. How not to depart a company.
His still got 9 weeks to go folks.
Joe Aston isn’t going away either. I look forward to his final departure piece in November.
The consequences of announcing a 6 month farewell tour. What did he think? It was going to be rainbows and unicorns or something?
A lesson for many other CEOs. How not to depart a company.
His still got 9 weeks to go folks.
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Thread Starter
Wow, just wowPrint articleRear Window 
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At 9am on Thursday, the Australian Competition and Consumer Commission launched an Exocet missile at Qantas, launching a deceptive conduct suit against the airline for selling tickets last year on flights it had already cancelled.
The ACCC also noted that Qantas’ unused COVID travel credits would expire on December 31, warning that it “has written to Qantas strongly objecting to this proposed position and will continue to monitor the situation to ensure Qantas continues to make available refunds to consumers.”
Qantas chief executive Alan Joyce at Monday’s Senate hearing. Eamon Gallagher Within 15 minutes, Qantas was briefing journalists that the company was abandoning the credits’ December 31 expiry date.
Cheryl from Dapto, you are so welcome.
“These credits and vouchers will never expire,” Alan Joyce assured the nation in his apology video. “We’re doing this because we’ve listened.”
Joyce is a grand master of insincerity to the very end. He hasn’t listened! He has been compelled to relent by a federal regulator with teeth. Joyce long ago demonstrated he’s not capable of listening, or learning, from any (non-coercive) external feedback.
A week ago, on 7:30, Joyce said all the issues with Qantas’ travel credits had been fixed. Three days ago, Qantas said the credits really must expire in order to “draw a line in the sand” and, under oath before the Australian parliament, Joyce refused to say exactly how much money in total Qantas and Jetstar customers are still owed. On Thursday, Qantas advised the Senate that the outstanding balance of credits is $570 million, a full $200 million more than the number Joyce had been using.
We learnt from ACCC chair Gina Cass-Gottlieb on Thursday that Qantas has been aware of her objection to the December 31 expiry of their travel credits for “multiple months”. Only after she served him with Federal Court proceedings on Thursday morning did Joyce back down.This is a full-blown disaster for the Albanese government.Oh, but he listened. Alan heard you! Yeah, nah. His tone-deafness is medical grade. He almost got away with it. The getaway car was roaring into the sunset with half a billion dollars in the trunk – Vanessa Hudson’s scarf was blowing in the wind. And now he’s seeking moral elevation for doing the right thing!
“We know the credit system was not as smooth as it should have been,” Joyce’s continued in his Checkers broadcast. “And, while we’ve improved it recently, and extended the expiry date several times, people lost faith in the process.”
It was the fault of the process, see? It was the fault of the people for losing faith! This is Joyce, true to abysmal form, deprecating his unequivocal personal responsibility for a flagrant scheme to lawfully steal his customers’ money. The credit system was as smooth as sandpaper, which is precisely as smooth as Qantas wanted it to be.
This is a full-blown disaster for the Albanese government. For the past fortnight, federal ministers – right up to Anthony Albanese himself – have virtually been campaigning alongside Joyce in defence of Qantas as the embodiment of the national interest.
On Tuesday, the PM was literally reciting Joyce’s talking points on why Qatar Airways should operate “bigger planes, that bring in more people” or just “fly in to Adelaide, as many planes as they like”. He was only a small leap from suggesting Qatar sells two tickets per seat and asks passengers to sit on each others’ laps. It was beneath the office of prime minister.What happens when you adhere doggedly to an implausible position is that your credibility collapses.Somehow, Albanese, Jim Chalmers, Catherine King and Stephen Jones became recognised spokespeople for Australia’s most toxic company, the AMP of 2023. They can’t run now. The misjudgment is spectacular.
What happens when you adhere doggedly to an implausible position is that your credibility collapses. The credibility of Qantas has collapsed in the public’s eyes, it really has. Now, as a result of its comical inability to explain the Qatar decision, the government’s credibility is in the process of collapsing too.
Albanese is too pig-headed to U-turn. He overruled King and her department on Qatar – for his mate Alan – but next week Albo’s dashing off to Jakarta and New Delhi. King will be besieged in Question Time, where she cannot lie but she cannot tell the truth. The rest of cabinet is conspicuously throwing her under the bus. Hey, if you’re going to nominate someone as roadkill, it might as well be her. She ain’t no prize.
Any day now, Joyce will be paid a short-term bonus of up to $4.3 million for the year that ended on June 30 (in addition to 3.1 million Qantas shares, worth $18 million, under his long-term bonus and retention schemes).
Yet he is leaving behind a class action over the travel credits, this massive ACCC action alleging deceptive conduct and even a Full Court of the Federal Court judgment of 1,800 illegal sackings (subject to High Court appeal).Is there any point at which Goyder does his job and says, “Enough is enough”?Does the Qantas board of directors, led by chairman Richard Goyder, really think it will meet public expectations – or indeed the shareholder expectations of industry superannuation funds – to let Joyce keep his short-term bonus in these circumstances?
If the directors think the market will cop that, they’ve lost grip of reality as acutely as Joyce himself. If they fail to claw back that payment, the Qantas AGM in November will closely resemble the economy class dunnies on the QF68 from Bangalore.
When Austrac lobbed its money laundering action against the Commonwealth Bank in August 2017, chairman Catherine Livingstonetook less than two business days to announce that chief executive Ian Narev would receive zero short-term bonus for the year just ended. Narev lost his job for what was a serious regulatory failure but not even a pimple on the cold betrayal of customers Joyce has presided over. That is the template here, but of course there is no way that Richard Goyder is as principled or as strong as Livingstone. He is as captured by Joyce as the Prime Minister.
What would it actually take for the Qantas board to tap Joyce on the shoulder and say, “Just go home already, this is the worst farewell tour in history. John Farnham, David Warner – they had nothing on you, Alan.” Is there any point at which Goyder does his job and says, “Enough is enough”?
Today, the Qantas board well and truly entered Rio Tinto territory. There is no moral equivalence between the destruction of sacred cultural property and ripping off airline passengers but the parallels are otherwise uncanny.
Juukan Gorge was a conflagration of social licence to operate, and Joyce has now ticked that box. Blowing up Juukan Gorge was legal and so is trying to finish the year with half a billion bucks of expired flight credits – but both badly fail the pub test. Rio Tinto failed to read the public mood through the winter of 2020 and Qantas is doing the same three years on. The Rio board failed to intervene as the Juukan scandal ran off the rails and today Goyder is steadfastly adhering to that script. The Rio board let its golden boy Jean-Sébastien Jacques do whatever he pleased and Joyce enjoys the same indulgence from the Qantas directors. Both boards, and both CEOs, were and are convinced their mega-profits would and will protect them from shareholder desertion.
The two boards even have a common director in Michael L’Estrange, author of the shameful report that attempted to clear Jacques before major Australian shareholders took a stand. Having apparently failed to persuade his Qantas board colleagues of these parallels, L’Estrange is retiring the same day as Joyce.
Alongside Goyder and L’Estrange, there’s Belinda Hutchinson, the former QBE chair who should know better after her Frank O’Halloranexperience. There’s Maxine Brenner, Jacquie Hey – who’s seen this all before at Cricket Australia – and even brand expert Todd Sampson!
So many Australians are enjoying Joyce’s implosion, marvelling as he slices up the Qantas brand, watching the man in the enchanted spectacles burn down his own house. Keep falling down and getting back up, Alan. Please never stop.
At some point even this troupe of invisible overseers must draw the curtain on this entire flaming omnishambles.
Alan Joyce’s farewell tour descends into omnishambles
Joe AstonColumnistAug 31, 2023 – 7.43pmSave
Share
At 9am on Thursday, the Australian Competition and Consumer Commission launched an Exocet missile at Qantas, launching a deceptive conduct suit against the airline for selling tickets last year on flights it had already cancelled.
The ACCC also noted that Qantas’ unused COVID travel credits would expire on December 31, warning that it “has written to Qantas strongly objecting to this proposed position and will continue to monitor the situation to ensure Qantas continues to make available refunds to consumers.”
Qantas chief executive Alan Joyce at Monday’s Senate hearing. Eamon Gallagher Within 15 minutes, Qantas was briefing journalists that the company was abandoning the credits’ December 31 expiry date.Cheryl from Dapto, you are so welcome.
“These credits and vouchers will never expire,” Alan Joyce assured the nation in his apology video. “We’re doing this because we’ve listened.”
Joyce is a grand master of insincerity to the very end. He hasn’t listened! He has been compelled to relent by a federal regulator with teeth. Joyce long ago demonstrated he’s not capable of listening, or learning, from any (non-coercive) external feedback.
A week ago, on 7:30, Joyce said all the issues with Qantas’ travel credits had been fixed. Three days ago, Qantas said the credits really must expire in order to “draw a line in the sand” and, under oath before the Australian parliament, Joyce refused to say exactly how much money in total Qantas and Jetstar customers are still owed. On Thursday, Qantas advised the Senate that the outstanding balance of credits is $570 million, a full $200 million more than the number Joyce had been using.
We learnt from ACCC chair Gina Cass-Gottlieb on Thursday that Qantas has been aware of her objection to the December 31 expiry of their travel credits for “multiple months”. Only after she served him with Federal Court proceedings on Thursday morning did Joyce back down.This is a full-blown disaster for the Albanese government.Oh, but he listened. Alan heard you! Yeah, nah. His tone-deafness is medical grade. He almost got away with it. The getaway car was roaring into the sunset with half a billion dollars in the trunk – Vanessa Hudson’s scarf was blowing in the wind. And now he’s seeking moral elevation for doing the right thing!
“We know the credit system was not as smooth as it should have been,” Joyce’s continued in his Checkers broadcast. “And, while we’ve improved it recently, and extended the expiry date several times, people lost faith in the process.”
It was the fault of the process, see? It was the fault of the people for losing faith! This is Joyce, true to abysmal form, deprecating his unequivocal personal responsibility for a flagrant scheme to lawfully steal his customers’ money. The credit system was as smooth as sandpaper, which is precisely as smooth as Qantas wanted it to be.
This is a full-blown disaster for the Albanese government. For the past fortnight, federal ministers – right up to Anthony Albanese himself – have virtually been campaigning alongside Joyce in defence of Qantas as the embodiment of the national interest.
On Tuesday, the PM was literally reciting Joyce’s talking points on why Qatar Airways should operate “bigger planes, that bring in more people” or just “fly in to Adelaide, as many planes as they like”. He was only a small leap from suggesting Qatar sells two tickets per seat and asks passengers to sit on each others’ laps. It was beneath the office of prime minister.What happens when you adhere doggedly to an implausible position is that your credibility collapses.Somehow, Albanese, Jim Chalmers, Catherine King and Stephen Jones became recognised spokespeople for Australia’s most toxic company, the AMP of 2023. They can’t run now. The misjudgment is spectacular.
What happens when you adhere doggedly to an implausible position is that your credibility collapses. The credibility of Qantas has collapsed in the public’s eyes, it really has. Now, as a result of its comical inability to explain the Qatar decision, the government’s credibility is in the process of collapsing too.
Albanese is too pig-headed to U-turn. He overruled King and her department on Qatar – for his mate Alan – but next week Albo’s dashing off to Jakarta and New Delhi. King will be besieged in Question Time, where she cannot lie but she cannot tell the truth. The rest of cabinet is conspicuously throwing her under the bus. Hey, if you’re going to nominate someone as roadkill, it might as well be her. She ain’t no prize.
Any day now, Joyce will be paid a short-term bonus of up to $4.3 million for the year that ended on June 30 (in addition to 3.1 million Qantas shares, worth $18 million, under his long-term bonus and retention schemes).
Yet he is leaving behind a class action over the travel credits, this massive ACCC action alleging deceptive conduct and even a Full Court of the Federal Court judgment of 1,800 illegal sackings (subject to High Court appeal).Is there any point at which Goyder does his job and says, “Enough is enough”?Does the Qantas board of directors, led by chairman Richard Goyder, really think it will meet public expectations – or indeed the shareholder expectations of industry superannuation funds – to let Joyce keep his short-term bonus in these circumstances?
If the directors think the market will cop that, they’ve lost grip of reality as acutely as Joyce himself. If they fail to claw back that payment, the Qantas AGM in November will closely resemble the economy class dunnies on the QF68 from Bangalore.
When Austrac lobbed its money laundering action against the Commonwealth Bank in August 2017, chairman Catherine Livingstonetook less than two business days to announce that chief executive Ian Narev would receive zero short-term bonus for the year just ended. Narev lost his job for what was a serious regulatory failure but not even a pimple on the cold betrayal of customers Joyce has presided over. That is the template here, but of course there is no way that Richard Goyder is as principled or as strong as Livingstone. He is as captured by Joyce as the Prime Minister.
What would it actually take for the Qantas board to tap Joyce on the shoulder and say, “Just go home already, this is the worst farewell tour in history. John Farnham, David Warner – they had nothing on you, Alan.” Is there any point at which Goyder does his job and says, “Enough is enough”?
Today, the Qantas board well and truly entered Rio Tinto territory. There is no moral equivalence between the destruction of sacred cultural property and ripping off airline passengers but the parallels are otherwise uncanny.
Juukan Gorge was a conflagration of social licence to operate, and Joyce has now ticked that box. Blowing up Juukan Gorge was legal and so is trying to finish the year with half a billion bucks of expired flight credits – but both badly fail the pub test. Rio Tinto failed to read the public mood through the winter of 2020 and Qantas is doing the same three years on. The Rio board failed to intervene as the Juukan scandal ran off the rails and today Goyder is steadfastly adhering to that script. The Rio board let its golden boy Jean-Sébastien Jacques do whatever he pleased and Joyce enjoys the same indulgence from the Qantas directors. Both boards, and both CEOs, were and are convinced their mega-profits would and will protect them from shareholder desertion.
The two boards even have a common director in Michael L’Estrange, author of the shameful report that attempted to clear Jacques before major Australian shareholders took a stand. Having apparently failed to persuade his Qantas board colleagues of these parallels, L’Estrange is retiring the same day as Joyce.
Alongside Goyder and L’Estrange, there’s Belinda Hutchinson, the former QBE chair who should know better after her Frank O’Halloranexperience. There’s Maxine Brenner, Jacquie Hey – who’s seen this all before at Cricket Australia – and even brand expert Todd Sampson!
So many Australians are enjoying Joyce’s implosion, marvelling as he slices up the Qantas brand, watching the man in the enchanted spectacles burn down his own house. Keep falling down and getting back up, Alan. Please never stop.
At some point even this troupe of invisible overseers must draw the curtain on this entire flaming omnishambles.
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Joe Aston has certainly has pulled down the pants of greasy goblin with that article,
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News I saw said ACCC may be looking at a fine north of $125M, better not let the pixie cash that cheque just yet.
https://www.skynews.com.au/business/...f7bfc379bf87e6
https://www.skynews.com.au/business/...f7bfc379bf87e6
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News I saw said ACCC may be looking at a fine north of $125M, better not let the pixie cash that cheque just yet.
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Joyce won't lose one cent of what is promised, he also won't lose a wink of sleep over what Mr Aston writes, as entertaining as those articles are. Joyce is a psychopath, he couldn't care less. The business community will court him in his retirement, his diary will be full with speaking engagements. All this talk of karma is really funny.
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News I saw said ACCC may be looking at a fine north of $125M, better not let the pixie cash that cheque just yet.
https://www.skynews.com.au/business/...f7bfc379bf87e6
https://www.skynews.com.au/business/...f7bfc379bf87e6
https://www.theage.com.au/national/a...38.html#p556fh
Word is, meetings underway at this very moment to decide who is going to be thrown under the bus for this. Not a good look for the outgoing or incoming CEO and it needs to be cleared quickly. A few very nervous senior executives in Coward St today.
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I hope they choke on the last latte before they are out the door.
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Thread Starter
There is only one and thats the irishman and don’t think for one minute that Vanessa Hudson had no knowledge of this. Goyder should also go. Clean the proxy place up. Il bet Albo won’t mutter a word in Alan’s defence.
Just goes to show that the new CEO should have come from outside. The whole management (not leadership) is toxic.
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The issue here, is Alan has reshuffled the deck and made appointments he wants before he has even left. He appoints a CEO and also made changes to those underneath such CEOs.
The Board does need to go however.