Tigerair Bali flights grounded
Join Date: Dec 2006
Location: australia
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I believe tigerair had been given approval to commence line training this week, whether with px or just proving flights no idea.
Understand that " X " % of required sectors or hours for training have already been completed in FFS operating on real time flight from B/off to B/in.
No idea status of application for B737 AOC.
cheers.
Understand that " X " % of required sectors or hours for training have already been completed in FFS operating on real time flight from B/off to B/in.
No idea status of application for B737 AOC.
cheers.
Join Date: Jun 2003
Location: Australia
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It would be interesting to know the legal position of those who are due to depart Australia for Bali in regard to their losses in hotel bookings, loss of holiday time etc. ? Its not like at this time of year you can just book somewhere else.
Normally there is not much can be done if a flight is cancelled but in this case, if it is proved that their is a regulations problem it may get expensive for Tiger/Virgin.
If it was my holidays ruined and there were grounds,I'd certainly want expenses and damages.
Wunwing
Normally there is not much can be done if a flight is cancelled but in this case, if it is proved that their is a regulations problem it may get expensive for Tiger/Virgin.
If it was my holidays ruined and there were grounds,I'd certainly want expenses and damages.
Wunwing
It would be interesting to know the legal position
https://www.virginaustralia.com/au/e...s-of-carriage/
11.1 We will use all reasonable endeavours to provide to you the mode of transport or services the subject of the Booking but, in circumstances beyond our
control, we may without notice substitute other means of transport or service.
control, we may without notice substitute other means of transport or service.
11.5 We may need to cancel or delay and reschedule flights or services due to industrial action, landing restrictions, airport loading restrictions, unsuitable weather conditions, technical problems, operational reasons, or any event beyond our reasonable control, and scheduled flight times or destinations are not guaranteed. Subject to the consumer guarantees referred to in paragraph 2.4 and to the extent permitted by any applicable Laws, we are not liable for any Loss which you may incur as a result of any such delayed or rescheduled flight or service.
11.6 Compensation
If you suffer Loss as a result of Events Within Our Control, you may be compensated by us in accordance with our Customer Service Plan (when applicable) or Guest Compensation Policy.
If you suffer Loss as a result of Events Within Our Control, you may be compensated by us in accordance with our Customer Service Plan (when applicable) or Guest Compensation Policy.
The interesting event a few years ago in Europe ws the volcanic ash cloud. If I remember correctly Ryanair would not refund passengers as they said it was "beyond their control" however the UK and EU have some robust passenger protections so they lost. Here it is...
http://www.dailymail.co.uk/news/arti...les-court.html
I am amazed at the lack of consumer protection for airline passengers in Australia compared to the EU, I guess that is the value of lobbyists.
Join Date: Sep 1999
Location: Sydney
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If you read the fine print that EVERYONE agrees to when they buy tickets on line you will see that they pretty much guarantee to do absolutely nothing.
https://www.virginaustralia.com/au/e...s-of-carriage/
These are from the VA website but most carriers are the same.
The interesting event a few years ago in Europe ws the volcanic ash cloud. If I remember correctly Ryanair would not refund passengers as they said it was "beyond their control" however the UK and EU have some robust passenger protections so they lost. Here it is...
Ryanair WILL have to pay compensation to customers stranded by volcanic ash cloud, rules court | Daily Mail Online
I am amazed at the lack of consumer protection for airline passengers in Australia compared to the EU, I guess that is the value of lobbyists.
https://www.virginaustralia.com/au/e...s-of-carriage/
These are from the VA website but most carriers are the same.
The interesting event a few years ago in Europe ws the volcanic ash cloud. If I remember correctly Ryanair would not refund passengers as they said it was "beyond their control" however the UK and EU have some robust passenger protections so they lost. Here it is...
Ryanair WILL have to pay compensation to customers stranded by volcanic ash cloud, rules court | Daily Mail Online
I am amazed at the lack of consumer protection for airline passengers in Australia compared to the EU, I guess that is the value of lobbyists.
If they were doing their job they would have dotted all of the regulatory Is and crossed all the Ts before they sold any tickets. The fact is they didn't.
I agree, a volcano is beyond an airlines control. This mess isn't.
Well since "we" as the general public do not really know why the Indonesian's decided to not allow the flights to continue we cannot know that there was any incompetence.
To prove incompetence a party would need to know exactly the terms of the objection by Indonesia and furthermore prove that VA/Tiger could/should have reasonably forseen that outcome. Then you have proved negligence. Good luck getting access to internal company documents.
As said above, that is why one purchases travel insurance.
To prove incompetence a party would need to know exactly the terms of the objection by Indonesia and furthermore prove that VA/Tiger could/should have reasonably forseen that outcome. Then you have proved negligence. Good luck getting access to internal company documents.
As said above, that is why one purchases travel insurance.
Join Date: Apr 2000
Location: Devonport Tasmania Australia
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Decent Travel Insurance would cover this scenario.
Book an alternate carrier after making contact with them so everything is documented and go for it.
My Agency doesn't book Tiger unless totally stuck. Apologies to those good people who work for them but I can get myself into enough trouble without their help.
Best all
EWL
Book an alternate carrier after making contact with them so everything is documented and go for it.
My Agency doesn't book Tiger unless totally stuck. Apologies to those good people who work for them but I can get myself into enough trouble without their help.
Best all
EWL
Join Date: Sep 2002
Location: Australia
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Well since "we" as the general public do not really know why the Indonesian's decided to not allow the flights to continue we cannot know that there was any incompetence.
Join Date: Jun 2003
Location: Australia
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"Decent Travel Insurance" doesn't cover anything beyond expenses? If this is a case of incompetence or negligence surely there should be damages for loss of a holiday since at this time of year it would be almost impossible to source other transport and accommodation?
Wunwing
Wunwing
Approval given from 3rd Feb
A320s only.
Time to dust off those A320s parked up in the Alice.
A320s only.
Time to dust off those A320s parked up in the Alice.
Because Qantas is a real airline that doesn't make these sort of stupid mistakes. This is basic square one aviation law for anyone who's completed an aviation degree. Australia is a Contracting State so is Indonesia (to the Chicago Convention) and the rules about ownership, etc. and who operates the services are quite clear. Also, the entirety of Qantas is 51% or more Australian owned (actually around 55% at present I think) so this never comes up, nor with JQ who are 100% owned by Qantas. I don't want to get down on TT but unfortunately. when you look at the history with the grounding by CASA some years ago and other things that I'm aware of myself having worked for another operator who 'loaned' galley equipment to TT when they started, etc. it doesn't surprise me that there's a lack of 'i dotting' and 't crossing' potententially happening. I'm not on the inside so it's all speculation but it does seem consistent with past issues.
Real airline?
Ohh the arrogance
How do you not know that Indonesia was quite happy with the previous arrangement and then just decided one day that they want to change the rules?
Ohh the arrogance
How do you not know that Indonesia was quite happy with the previous arrangement and then just decided one day that they want to change the rules?
Join Date: Sep 2016
Location: Australia
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A320s to DPS why didn't they just do this from day one ? I thought the A320 didn't have the legs to get MEL-DPS (no tech knowledge here never flown an A320) I wouldn't be surprised if the TT 737 fleet plans are completely shelved now, as I don't think the planning goes much beyond the next f-up.
On the bright side I might just transfer over to TT in 2018 and get my free A320 endo.
On the bright side I might just transfer over to TT in 2018 and get my free A320 endo.
Join Date: Sep 2016
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Morno, if you actually believe that, then can I suggest you switch the last two letters of your name.
MEL-DPS load restricted with Sharklets
Bluewhine, you are obviously a little behind on events. Tiger got their first 737 up in their own right 2 days ago with proving flights, and the type on AOC is getting very close now. A number of Check & Trainers are in place. The 320's will not be renewed as leases expire. Last to go ( I think) is mid 2018. Better hurry if you want to fly one !