Tigerair Bali flights grounded

[IsDon]

Originally Posted by Icarus2001

If you read the fine print that EVERYONE agrees to when they buy tickets on line you will see that they pretty much guarantee to do absolutely nothing.

https://www.virginaustralia.com/au/e...s-of-carriage/







These are from the VA website but most carriers are the same.

The interesting event a few years ago in Europe ws the volcanic ash cloud. If I remember correctly Ryanair would not refund passengers as they said it was "beyond their control" however the UK and EU have some robust passenger protections so they lost. Here it is...

Ryanair WILL have to pay compensation to customers stranded by volcanic ash cloud, rules court | Daily Mail Online

I am amazed at the lack of consumer protection for airline passengers in Australia compared to the EU, I guess that is the value of lobbyists.

One could argue that regulatory incompetence is not beyond Tigers control.

If they were doing their job they would have dotted all of the regulatory Is and crossed all the Ts before they sold any tickets. The fact is they didn't.

I agree, a volcano is beyond an airlines control. This mess isn't.