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REX, better than all airlines in Australia and most of the world

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Old 2nd Aug 2012, 02:24
  #41 (permalink)  
 
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Captain Boycott....

After reading about this yesterday in the dailies, I had a dream last night... in the dream the script was that all the people affected in the country areas held a meeting and decided to boycott Rex for a week... then they went on to coordinate it into an individual State-wide rolling boycott...

I wonder what Mr Lim would do if that actually happened ? The idea of empty aircraft sat for a week or two might not be very appealing....
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Old 2nd Aug 2012, 03:32
  #42 (permalink)  
 
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That response from REX is utterly appalling and offensive.
What an embarrassment they are.
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Old 2nd Aug 2012, 04:16
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What a away to celebrate their 10th birthday! What should be a PR delight is a PR nightmare!
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Old 2nd Aug 2012, 04:32
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That response from REX is utterly appalling and offensive.
What an embarrassment they are.
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Old 4th Aug 2012, 05:52
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Damn! Poor old Don Kendell must be rolling over in his grave.
Well done Baxter Rd. this must be a first. But what the hell, they have upset the staff why not the passengers.Dear, oh, Dear
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Old 4th Aug 2012, 10:10
  #46 (permalink)  
 
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That response from REX is utterly appalling and offensive.
What an embarrassment they are.
And notice, no response from any of the management about any of the fallout.
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Old 4th Aug 2012, 10:20
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And I'm sure old Max Hazelton would be to happy.
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Old 4th Aug 2012, 14:05
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OH MY GOD !!!!!

One thing I have noticed - businesses with management who have attitudes like that don't survuve -- SEE QANTAS !!
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Old 5th Aug 2012, 12:03
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A take it or leave it attitude may well work with employee industrial relations but the same attitude with customers can only spell terminal decline.
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Old 6th Aug 2012, 04:31
  #50 (permalink)  
 
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Gazmart999,

I have accepted your invitation to "have a think" about it and would make the following responses to the points you make.

we sit in a doctors surgery for hours on end waiting, I know I have waited over 4 hrs to see a doctor
Having made an appointment? In which case you have a fair gripe, but maybe you should've approached the receptionist and asked to re-schedule your appointment.

Or was your experience perhaps at an
out patient departments in [a public] hospital
??

In which case, kindly take your turn behind the more urgent cases which roll in as Dutch Roll has alluded to. Or, go and find a private consultant and make an appointment. And pay a lot more than $160.

In any case it is not for this Irwin to cast unfounded and un-evidenced (perhaps defamatory?) aspersions on any individual doctor.

Come back and see me next week
maybe because now I have a bit of an idea of what your condition is and can do some further reading-up on it and decide on a treatment strategy.

REX is a business, pure and simple
in which case one would hope that they give greater credence to customer input.

...
and a very safe one I might add
just like the vast bulk of Australia's medical practitioners, who will often go the extra mile (or extra few minutes) to make sure their patients are properly attended to.

Last edited by Taildragger67; 6th Aug 2012 at 04:32.
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Old 8th Aug 2012, 00:19
  #51 (permalink)  
 
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The latest Friday Files would indicate that contempt for just about everyone is widespread. "Get back to work you dogs". aka I beat you, but it's with love I do it

LK. that effort by the staff to save the company in its rising from the ashes (your guardianship is recognised with thanks), wont wash this time round after you have insulted those members time and time again with your attitude and deceitful manangment practice.

REX, RIP
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Old 8th Aug 2012, 11:43
  #52 (permalink)  
 
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TG67,


How often was then Visiting Country Specialist late, because the Regional Airline flight they travelled on was late
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Old 8th Aug 2012, 12:10
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skurgler

If you see this as being about being late, I'd say that, sadly, you have missed the point made by the majority of the contributors to this thread.
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Old 3rd Oct 2012, 14:18
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Lightbulb GobSmacked

...that no-one has made the link between REX and it's subsiduary, which drowned. Hhmm, same man you are speaking of that's all.
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Old 5th Oct 2012, 01:49
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Thumbs down

Didnt even acknowledged him as DR
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Old 5th Oct 2012, 01:55
  #56 (permalink)  
 
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What does constitute the prerequisites of being "the world's best airline"? Surely keeping a reliable timetable would have to be close to the top of that list. This is definitely not one of REX's strong points. Perhaps they would be well placed to revisit organising the proverbial in the Brothel 101!
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Old 5th Oct 2012, 02:20
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Maybe call me a bit old fashioned, but I just can not get my head around this letter. I find it absurd to the point of it just being SATIRE.

Unfortunately it does appear to be a serous response. This even makes QF CEO MR Joyce look good by comparison.
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Old 22nd Oct 2017, 03:34
  #58 (permalink)  
 
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My Chairman Mao...there's your problem, you're run by Chinese!!
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Old 22nd Oct 2017, 10:42
  #59 (permalink)  
 
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Wow, 5 years!
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Old 8th Nov 2017, 01:30
  #60 (permalink)  
 
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I don't know if things have changed much since 2012, which come to think of it may have been the last time I flew on Rex.

Over 3 hours late into Merimbula yesterday. I wasted a day and $391.22 airfare when I foolishly planned and booked a same day return. In future I will have to plan at least one overnight into any Rex trip and make sure any appointments I make are subject to a Rex reliability clause. They seem to encourage purchase of flight cancellation insurance when you book, don't know if a mere 3 or 4 hour delay would be covered.

I was wondering if it is crew shortage or mechanical or just poor loads, there seemed to be quite a few 340's sitting around.
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