An Open Letter to Messrs Joyce, Clifford and Wilson
snuffelupagus, I need to make one criticism of your letter.
Don't fall for the trap of being "Professional" and "Gentlemanly" and "Reasonable" and "Fair".
Your opponents will ask you to exemplify all those behaviours in your negotiations, and praise you if you are silly enough to do so.
You need to ensure your negotiating style approaches that of a rabid Hyena on cocaine, better still, the style of the CFMEU, who just got their members about 7% a year for the next Three years.
Don't let the nice suits, honeyed words and private school accents fool you. They play for keeps, and your loss is their gain, and they know it.
Don't fall for the trap of being "Professional" and "Gentlemanly" and "Reasonable" and "Fair".
Your opponents will ask you to exemplify all those behaviours in your negotiations, and praise you if you are silly enough to do so.
You need to ensure your negotiating style approaches that of a rabid Hyena on cocaine, better still, the style of the CFMEU, who just got their members about 7% a year for the next Three years.
Don't let the nice suits, honeyed words and private school accents fool you. They play for keeps, and your loss is their gain, and they know it.
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FWIW I think it's a great letter and you should send it to crikey or the newspapers. They'll publish letters without a name at the end if being identified will make your life difficult at work.
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Agree, a great letter -well done Snuffelupagus.
I'm an optimist on this . I reckon there is a groundswell erupting (not just here on pprune !)
Staff
Passengers
Shareholders
and after this week-Politicians
This collective group have had a gutful of the lies, spin (read: Asset stripping the Legacy airline) AND total management incompetence from the top down.
I have said it before.......its a PHD management students best thesis topic available in 2011.
QANTAS........A CASE STUDY IN -"MANAGEMENT BY FEAR".
The reason we are in this mess is that no one in the management ranks are allowed to challenge what is fostered down from above.
Its...... "do it my way or F_ _ _ K ORF !"
The frightening aspect of this "management doctrine" is that we are working in a safety critical environment where "fear"(of the consequences) to do whats safe should never be considered in a decision making methodology. But alas we have already read some of the stuff from the Senate enquiry from BB re: JQ's management standards (on fatigue and off shore crewing) that are ANOTHER example "management by fear".
Don't get me wrong this phenomenon is not just about JQ....it was born from the bosom of Darth in 2000. QF mainline management have made"management by fear"....... an art form.
The current mantra of : Doom, Gloom, Kamikaze,Chicken Little,Mainline business is stuffed is doing nothing but give our customers a chance to sample the Virgin- 777 to LAX or the Singapore Girl on their A-380.
Anyway.....lets hope we are not too late.
I still genuinely believe that given the right management (including Board,Senior and junior) mix, right product, right "equipment"/fleet, right people strategy, right business strategy.......we can be THE BEST and most profitable AIRLINE again.
An AUSTRALIAN airline we can all be proud of.
I'm an optimist on this . I reckon there is a groundswell erupting (not just here on pprune !)
Staff
Passengers
Shareholders
and after this week-Politicians
This collective group have had a gutful of the lies, spin (read: Asset stripping the Legacy airline) AND total management incompetence from the top down.
I have said it before.......its a PHD management students best thesis topic available in 2011.
QANTAS........A CASE STUDY IN -"MANAGEMENT BY FEAR".
The reason we are in this mess is that no one in the management ranks are allowed to challenge what is fostered down from above.
Its...... "do it my way or F_ _ _ K ORF !"
The frightening aspect of this "management doctrine" is that we are working in a safety critical environment where "fear"(of the consequences) to do whats safe should never be considered in a decision making methodology. But alas we have already read some of the stuff from the Senate enquiry from BB re: JQ's management standards (on fatigue and off shore crewing) that are ANOTHER example "management by fear".
Don't get me wrong this phenomenon is not just about JQ....it was born from the bosom of Darth in 2000. QF mainline management have made"management by fear"....... an art form.
The current mantra of : Doom, Gloom, Kamikaze,Chicken Little,Mainline business is stuffed is doing nothing but give our customers a chance to sample the Virgin- 777 to LAX or the Singapore Girl on their A-380.
Anyway.....lets hope we are not too late.
I still genuinely believe that given the right management (including Board,Senior and junior) mix, right product, right "equipment"/fleet, right people strategy, right business strategy.......we can be THE BEST and most profitable AIRLINE again.
An AUSTRALIAN airline we can all be proud of.
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Unfortunately the question has to be asked, is there enough money left in the jar to turn it around?
Considering managements uncontrollable urge to waist money on fighting with staff, paying ridiculous fines for freight cartels, exorbitant remuneration for executive management and former execs, poor aircraft choices and lack of destinations, obsession of setting up other entities, the deck chair shuffling of funds to other businesses in the group, lost revenue due to natural disasters (not managements fault but maybe Karma for their greed!).
Also the competence of the competitors and their management, not just their efficiencies (costs), but for providing a quality product and providing the customer the choice of more than just minimal destinations.
Hopefully there will be something left.
Maybe a private equity buyout may save us!
The share price is now getting nice and low and is beginning to look affordable for a Singapore consortium, taking into consideration the exchange rate.
Considering managements uncontrollable urge to waist money on fighting with staff, paying ridiculous fines for freight cartels, exorbitant remuneration for executive management and former execs, poor aircraft choices and lack of destinations, obsession of setting up other entities, the deck chair shuffling of funds to other businesses in the group, lost revenue due to natural disasters (not managements fault but maybe Karma for their greed!).
Also the competence of the competitors and their management, not just their efficiencies (costs), but for providing a quality product and providing the customer the choice of more than just minimal destinations.
Hopefully there will be something left.
Maybe a private equity buyout may save us!
The share price is now getting nice and low and is beginning to look affordable for a Singapore consortium, taking into consideration the exchange rate.
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As this is a rumour network, there are rumours that some of the more pertinent, eloquent posts have been observed in the odd "Australian Way" magazine, cabin, and flight deck documentation folder of late... Be very careful boys and girls...
Last edited by Black Hands; 13th Jun 2011 at 08:11.
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it's about time we Aussies stood up for ourselves.
Now we have a situation where numerous routes have been handed off to other Qantas group entities and there is a management-generated surplus of pilots. Should the 787s be crewed externally, and should ‘Qantasia’ take over more mainline flying, this surplus would be in the hundreds. Mr Joyce, you have created a situation where we have no choice but to take action, and nothing much to lose by doing so
On the week which was supposed to be a great celebration for the Qantas 90th birthday, came the QF 32 incident quickly followed by the QF6 turn back. The image of the QF management on that day putting on a brave face stuck in my mind. The whole day fell flat in my view. I remember saying to myself, "what's going on here with our Qantas?" Then it struck me, the current and previous Q CEOs have systematically piece by piece ripped the heart out of a once proud airline, I am thinking about the closure of the engine shop. Now these managers are turning the screws on the pilots.
I simply don't agree with these methods because if they are allowed to get away with it then outsourcing will become the norm in Australia with no turning back for many Australian workers.
Ok, I suppose my thinking is simplistic but I want Australian pilots based in Australia flying my next Qantas flight which is serviced by Australian engineers. This combination worked so well for 80 years until this lot of mangers joined the company. I believe if the Australian public were asked the question, they would come to the same conclusion as I. This lot of crooks will go out of their way to avoid this question being asked.
The management already have a lot to answer for with regards to the destruction of the Qantas brand, all totally unnecessary, as many on here smarter than I have have already said. For me a "fair go" is still the "Australian Way."
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To be sure
TIMA9X, nice photo..An 'outsourced' Irish CEO and an 'ousourced' American Ambassador !!
Anybody know where the 707 in the background is serviced, I am guessing not at Mascot, Tulla or Avalon...........
Anybody know where the 707 in the background is serviced, I am guessing not at Mascot, Tulla or Avalon...........
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Did anybody notice that Mr Semler used the word 'soccer'?
We call it soccer, he & his countrymen call it football.
He also used an analogy that included the Anzacs at Gallipoli.
How would he know anything about the Anzacs & Gallipoli?
He obviously did thorough research before he came to Australia for the conference about what was important to Australians.
In vast contrast to scabs like Sol Trujillo............and midget man Joyce.
They obviously know NOTHING about Australians and what's important to us.
Qantas is important to us, more important than this midget will ever know, p!ss off back to where you came from and destroy your own national airline.
We call it soccer, he & his countrymen call it football.
He also used an analogy that included the Anzacs at Gallipoli.
How would he know anything about the Anzacs & Gallipoli?
He obviously did thorough research before he came to Australia for the conference about what was important to Australians.
In vast contrast to scabs like Sol Trujillo............and midget man Joyce.
They obviously know NOTHING about Australians and what's important to us.
Qantas is important to us, more important than this midget will ever know, p!ss off back to where you came from and destroy your own national airline.
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10/10
Qantas is important to us, more important than this midget will ever know, p!ss off back to where you came from and destroy your own national airline.
