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How to Fix the Qantas International Business

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How to Fix the Qantas International Business

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Old 11th Jun 2011, 09:11
  #41 (permalink)  
 
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Engage your employees and experience.
I stand in my smoko room and there is +100 years experience standing around me.

These employees (zero cost consultants) appear to have correctly predicted B777 should have been chosen over the A330.
They also suggested Panasonic was a better choice to Rockwell.
They suggested the A330 should be used on the International routes when management initially decided they were domestic only.
Never buy the first of a the model type and avoud mixing manufacturers in your fleet.

CONSULT EMPLOYEES NOT THE CIGAR SMOKERS OR THIRD PARTY CONSULTANTS, ACTUALLY MOVE AMONGST THE FLOOR AND SPEAK TO THOSE WHO USE THE TOOLS AND WORK ON THESE SYSTEMS EVERY DAY.

If a consultant has cost you dollars and failed to deliver a positive outcome PHUKTHEMOFF! ie. Oldmedow consulting $150mil to save $5mil ????

Get rid of the multiple levels of management and replace it with accountability and reward or penalty system.
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Old 11th Jun 2011, 09:15
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Great idea Steve, but unfortunately a pipe dream, as long as we have AJ and company on board none of these great ideas will ever come to fruition, even if we manage to get rid of them, who's going to step up? Some other inspirational leader that when he sees what's on offer he will have his nose in the trough and we will be back to the same old crap that's what's happening just now. Don't know what the answer is, normally i'm a guy who thinks the glass is half full, but the last ten or so years has been very dis-heartening and i can't see a light at the end of the tunnel unless the govt. steps in or we have a major catastrophy [ god forbid ]. Mr Joyce it's time to leave and take the rest of your #rse lickers with you.
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Old 11th Jun 2011, 09:23
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Don't shoot me for this but I have been wondering why the company is so keen to outsource so I have been playing with the maths. Firstly, lets ignore the quality side, we all know where we stand on that.

If I earn $120k pa (incl super etc) and I work 38hrs a week for 52 weeks a year that is 1,976 hrs. Now reduce that by five weeks holiday, some DILs etc and we are down to around 1,700 hours. At work, I'm on the tools for say 75% of the time (meal breaks, training, chatting to the tool crib operator, sick days etc - lets be honest it is probably less than that). So my total hours spent wrenching on an aircraft is about 1,200 a year. My rate per hour of productive time is therefore $120,000/1200 = $100/hr.

Now, I'm told rule of thumb for Asian outsource is $50 an hour US - at the moment say $45 Aussie. Remember that in this, they are paying their staff, overheads and theoretically making a profit.

If a 744 D check requires 30,000hrs the cost of doing it offshore would be $1.35m whereas doing it here would potentially be $3.0m ($1.65m gap...). Even taking into account a ferry flight and fixing defects on its return, I can see that the numbers aren't in our favour.

I want the work to remain here. Fed Sec, how can we ensure this happens?
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Old 11th Jun 2011, 09:36
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How about fixing the computers that engineers use in the planning huts?

Not a day goes by when you are under the pump and walk up to a computer to find it doesn't work. The amount of time wasted hiking over to another hut to find a PC that will print or just look something up, or waiting for a computer to become available to use must surely be inefficient. By my reckoning it's 1 in 3 that don't work.

All this push recently to "Go Green" and recycle your old mobile phone (a wank considering how much carbon the airline industry creates for the planet) should go into taking the PC's that dont work, salvaging parts and putting together machines that work. Sure new shiny machines with flat screens are nice, but aren't we trying to save a buck here?

What is going to happen when we become even more reliant on PC's when the new MX system is bought in and people cant do anything because there are not enough working PC's for everyone to use??
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Old 11th Jun 2011, 09:37
  #45 (permalink)  
 
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Just think, this invaluable insight and information is FREE! Not one cent paid to greedy "consultants"...

Will the company use it? Well, first they'd have to admit they were wrong on so many counts!

I won't be holding my breath...
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Old 11th Jun 2011, 09:44
  #46 (permalink)  
 
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BP2179, well done, you have clearly annunciated the [unstated] goal of globalisation - the importation of third world terms & conditions for workers to the first world.
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Old 11th Jun 2011, 10:20
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You can't fix something that has long been taken out back and shot. The gravy train started slowing up when Impulse became bed partners.
Good luck folks, sincerely.

bbbbbzzzzzzzbzzzzzzzz
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Old 11th Jun 2011, 11:27
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This......
Qantas add-on fees soar sky-high | News.com.au
is a disgrace for a full service airline....

So Bruce says to Alan, "Mate we are finally making money by charging our suckers for everything from muffins to the air they breathe!"

Alan...."mate I'm on to it, can't think of any negative reprecutions of that strategy in a full service airline"

Last edited by ejectx3; 11th Jun 2011 at 12:13.
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Old 11th Jun 2011, 12:04
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Can some one answer this question:

Why the hell is LG and her team searching for a new business model for the international business (aka Qantasia)???

When we read this gem in the preceding NEWS article:

QANTAS is one of the worst airlines in the world for add-on fees, a surprising report has found.

Hey buddy.....this ain't a surprise.

Its a surprise that the media are finally running with stories like this.

The prestigious brand and past reputation have been effectively flushed down the dunny by these mongrels ...who care little for pax, staff or shareholders ....only the size of their bonus (when it comes-sic !)

LG can search all she likes for the Holy Grail. She ain't going to find /invent it.

BUT,..........we had it darling. When Qantas was a proud, world leading airline with a safety and service reputation second to none.

What is the sound made when a toilet is flushed????/


FFFFLLLLLLOOOOOOOOSSSSSHHHHHHHHHHHHHHHHHHHH
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Old 11th Jun 2011, 13:05
  #50 (permalink)  
 
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Quote:
How are they changing the A380 Config?

As far as i know they are getting rid of first class. They told us about a week ago and that the reconfig would be carried out in Manilla. I don't think LT in Manilla have ever worked a 380 but the Qantas Supply department have determined them the best available option

Nice rumor, Maybe call one of the members to find out what exactly the reconfig programme is.
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Old 11th Jun 2011, 17:35
  #51 (permalink)  
 
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AWB Clerk,

I hear you on the infrastructure thing. One question I would ask though is what have YOU done about it? Have you declared the computers you find broken unserviceable, lodged the IT tickets to get them repaired, reported to your supervisor the status of the computer system, and then followed up to ensure they are repaired and you have a conclusion?

I know it might not be your job but if everybody took an interest in their workplace and made a valid contribution to improvement (even if it is not in their job description), as opposed to sitting in the smoko room complaining while they wait to be given another aircraft job by their supervisor, the small things that can make a busy day unpleasant would dramaticaly decrease.

I am not having a go at you personally and perhaps you have done everything I have just mentioned, I am merely using your post as an example of how we as employees (of any company) can demonstrate flexibility and initiative to improve our own coalface which in turn will impact on the overall efficiancy and profitability of the company we work for.

GB
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Old 11th Jun 2011, 21:08
  #52 (permalink)  
 
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You cannot succeed. You will not be permitted to succeed. The Board and Management have decided you are a "Legacy Airline" and their decision is final.

Why will you not lie down and die?
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Old 11th Jun 2011, 21:27
  #53 (permalink)  
 
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At the shareholder meeting a vote of no confidence in the current board needs to be pushed. Joyce and Clifford are to be axed and a new board who are pro Qantas need to replace the current one. 777s need to replace the older aircraft and a expansion of longhaul routes need to take place to compete with every other progressive forward thinking carrier in the world .
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Old 11th Jun 2011, 22:28
  #54 (permalink)  
 
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Transfer your Super to a SMSF
Take as much leave as you can or cash it in.
Go to work, come home.
Do this for about 3years.
Look for another employer in the meantime.
Qansett is here, it's just a matter of time.
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Old 11th Jun 2011, 23:59
  #55 (permalink)  
 
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Isn't it just a tad ironic that the latest A-380 is called:

SIR REGINALD ANSETT.

Now -I have no issue with this ....as he was an AUSTRALIAN airline executive/pioneer.

But in light of what is happening with the IRISH airline "executive"......mmmmmmmmm
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Old 12th Jun 2011, 00:18
  #56 (permalink)  
 
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It's almost comical to see the rogue and kamikaze unions leaders being blamed for this mess.

As we have seen before the average pay for a Qantas employee is just shy of the CPI in the last 10 years (you can got back further) thanks to a pay freeze around 911 and SARS period, yet it seems we are to blame.

I can certify for no less than 5 types and earn marginally better than a Virgin LAME on 1 type but we are told we are too expensive. We have HM guys with years of experience and are worth their weight in gold when it comes to efficiencies and skills.

I can see the why we are losing money and it's not from excessive pay rises it's from years of farcical management decisions that equate to have a camp fire with one hundred dollar bills.

Good luck Steve but surely your head is hurting
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Old 12th Jun 2011, 00:54
  #57 (permalink)  
 
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Maybe, just maybe, the Fed Sec knows something that is occurring behind the scenes. Maybe he has been talking to a potential CEO replacement, who could be gathering info on how to fix the mess? This thread may be the opportunity to get great ideas to where they can be used to do some good.

Naive and overly optimistic, maybe, but keep great ideas coming, just in case..
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Old 12th Jun 2011, 01:15
  #58 (permalink)  
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Yes the head is hurting but it needs to be done. In about a week I will write a summary of the best parts of this thread. Hopefully we can then build on it to build the airline back to what it should be.
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Old 12th Jun 2011, 01:32
  #59 (permalink)  
 
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I will write a summary of the best parts of this thread.
Look forward to that. For me, by selling the orange star to focus back on Q is the only answer. It must be obvious to all, but not the current managers and their mates in the business press.

Either sell J*or it's going to be Qansett.
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Old 12th Jun 2011, 02:05
  #60 (permalink)  
 
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Originally Posted by TIMA9X
by selling the orange star to focus back on Q is the only answer
Unfortunately this is exactly what the managers are hoping for. Think of it this way, good bank, bad bank. All the goodies are stuffed into the "good bank", and all the toxic waste into the "bad bank".

Qantas is now chock full of the jetstar start-up & opportunity costs (old fleet), and so, ailing. Jetstar, on the other hand has all the goodies (new fleet, routes, landing & terminal slots). If Jetstar is to be sold off, it will be purchased by private equity (KKR?), and all the execs will be in the lifeboat. The toxic waste farm (QF) will be flogged off to the widows & orphans or re-nationalised or put to death.
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