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60 Minutes A380 story

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Old 13th Feb 2011, 16:28
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Unless management at QF takes up the challenge of fixing the Qantas image by returning to a 'quality first' product then the slide will continue. Once the quality image returns, selling it hard on that basis to travellers is paramount. I'm sure a premium airline will attract travellers willing to pay a little extra for ultra safety, especially with business and bureaucrat customers. Trying to compete with cross subsidised and low cost carriers is to join the race to the bottom. Lobbying government to stop predatory overseas operators gaining free reign in the market is important in preserving Australian standards. Otherwise the price of a ticket will be the only consideration for travellers. Quality and marketing that quality should be the Qantas forte. Unfortunately poor management and bean counters have made it appear extremely ordinary to the public eye. Unhappy staff just adds to the 'ordinaryness', especially where it counts in the cabin where the customers are. Selling the message of 'great crews' is important; but in itself not enough. Keep kicking management arse! They truly deserve it. Where's that GD.....
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Old 13th Feb 2011, 20:29
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As the opener for AJ's week in the spotlight it was a good endorsement for the AIPA case even though the 60 mins story and production was weak.
Agreed, the story was on the weak side, but then again pitched at the demographic for the timeslot. In any case, well done to those involved.

Everyone wants a good pilot to fly their aircraft, but no one wants to pay them for it.
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Old 13th Feb 2011, 20:40
  #43 (permalink)  

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I admire the crew for what they did, and hope if faced with a similarly complex event that I will acquit myself as well as they did.

But are they heroes? No, they were doing their jobs. And was the Captain the ONLY one who could have done so? I doubt it.

I found the stroy cliched & cringe-worthy.
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Old 13th Feb 2011, 21:23
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Everyone wants a good pilot to fly their aircraft, but no one wants to pay them for it.
Mate, I for one have repeatedly said that I'm willing to pay for quality at the pointy end. There is a market segment that looks at how much they pay for a product and how much it will cost to replace an inferior product if it's not up to scratch.

How big that segment is? Don't know.

But are they heroes? No, they were doing their jobs. And was the Captain the ONLY one who could have done so? I doubt it.
Exactly right, the remuneration is reward for all the time that chap (and the rest of you) put into knowing that aircraft back to front, the sims and recurrent training etc. You don't get paid for the 364 days of the year that nothing goes wrong, you get paid for that one day. I'm happy to fork out for that one day because one day I or my family may be on that aircraft.

As for the management of the airline, they have proven they are complete morons by declaring war on their employees BEFORE that story went to air. Fools.
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Old 13th Feb 2011, 21:27
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...Lobbying government to stop predatory overseas operators gaining free reign in the market is important in preserving Australian standards...
No chance in hell.

The public shouldn't pay for inefficiencies. Competition should lift performance, not provide an excuse.
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Old 13th Feb 2011, 21:49
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Couldn't agree more Jack Ranga, I know my parents and their baby boomer friends are more than happy to pay a premium for a quality, safe, australian service. I'm sure there are plenty like them, yet somehow J* is the only way forward?
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Old 13th Feb 2011, 23:29
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If that sorry excuse for journalism wasn't paid for by Rolls Royce with the support of Qantas, then I'm a fully qualified A380 driver currently training for a Virgin Galactic job.
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Old 13th Feb 2011, 23:56
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The experience that was on QF32 at the time of the incident was nothing but extrodinary! That is why passengers pay 'a little more' on Qantas because they know the quality of the flight crew has always been delicately chosen, trained exceptionally well and paid accordingly for it.

Captain Richard de Crespigny was a perfect example of what professionalism Qantas has behind the wheel of their aircraft... that type of experience you can't put a price on.

I will always pay more to fly Qantas, because you always get what you pay for!
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Old 14th Feb 2011, 00:47
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The 60 minutes of the 80's is long gone.

The Investigators and Four Corners were brilliant in that era as well.
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Old 14th Feb 2011, 01:04
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Have to say admired his choice in boats. It certainly puts the Greens family floating gin palace to shame (aptly nicknamed the Mongrel), but wondered if he would have been better off floating around in a battered tinnie, if he had to go floating at all, what with pay rise in question...........
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Old 14th Feb 2011, 01:09
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Everyone wants a good pilot to fly their aircraft, but no one wants to pay them for it.
Jack & mcgrath,
I was actually having a shot at airline management, not pax
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Old 14th Feb 2011, 03:17
  #52 (permalink)  
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I thought the Captain/s and crew came across well.

It would have been a much better segment if Stefanovic was edited out completely. He really was quite nauseating.
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Old 14th Feb 2011, 04:53
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"I am so proud of everyone and all the teams that helped that day. I was proud to be in command of that aircraft." - Captain Richard de Crespigny, QF32.

Yes. Precisely right. Precisely the pride and professionalism that Alan Joyce is trying to destroy and what we are trying to save.
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Old 14th Feb 2011, 05:54
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Jack & mcgrath,
I was actually having a shot at airline management, not pax
Caneworm, no wuckers, I wasn't having a crack either

I hope that the pilots and engineers and cc etc, etc can save this airline in the way that they did when that mongrel Dixon tried to sell the airline knowing that it's assets would be stripped.
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Old 14th Feb 2011, 06:12
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Can't help wondering if Richard had landed straight away, like 1 hour earlier. With all that extra fuel (weight) on-board, would the aircraft have ended up on the green grass at the end of the strip.? If so, another feather in the cap for delaying the landing.!!
Any expert comments.??
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Old 14th Feb 2011, 06:17
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I've had a lot of "tradies" around lately do work for me.
A vox populi of sorts is instigated.
Conversation gets steered around to Qantas and what they think.
Invariably the response is chillingly identical.
All are proud Aussies.
All have only ever supported Qantas.
Most travelled at least once a year for holidays.
Since all of Qantas' "incidents" ,no longer willing to risk the family.
Jingoism loses out, and Singair,Emirates,Etihad(insert another airline name here) wins out.
Unsolicited response from every tradie thus far is that Jetstar are sh*t!

Joyce is so out of his depth it's not funny any longer.
Then again I suppose it's not hard to get out of ones depth when one is so short .
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Old 14th Feb 2011, 07:52
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and Singair,Emirates,Etihad(insert another airline name here) wins out.
Maybe he needs to be reminded of the SQ crash in Taipei that 'killed people" or the EK near-fatal accident in Melbourne etc...

Unsolicited response from every tradie thus far is that Jetstar are sh*t!
Yet I bet he will still fly them when it comes down to price...Passenger numbers continue to grow, particularly in a market that is outstripping demand...Bottom line = price driven...
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Old 14th Feb 2011, 10:58
  #58 (permalink)  
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Maybe he needs to be reminded of the SQ crash in Taipei that 'killed people" or the EK near-fatal accident in Melbourne etc...


Not mention the lucky escape for the QF at BKK and it's excursion onto the golf course that was also 'near-fatal'.
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Old 15th Feb 2011, 09:29
  #59 (permalink)  
 
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"Joyce is so out of his depth it's not funny any longer."

I thought the same. Why did they hire him?
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Old 15th Feb 2011, 22:57
  #60 (permalink)  
 
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Well wait a few weeks

Four Corners will be bringing you the story of QF32 as well
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