DJ OOL
Join Date: Oct 2009
Location: Alabama, then Wyoming, then Idaho and now staying with Kharon on Styx houseboat
Age: 61
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Who know's .
Mr Hat - Negative. Oceana have held the contract with DJ.
Dog one - Oceana have been around for a while, they wont dissapear from the face of the planet.
Contracts are cyclic.
Dog one - Oceana have been around for a while, they wont dissapear from the face of the planet.
Contracts are cyclic.
Spot on Hammer, Aerocare has gained a worthy reputation for excellent OTP and service across the carriers they handle, thats why they are growing so fast, and I don't work for either Aerocare or DJ...
Join Date: Apr 2008
Location: In a time warp
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Oceania also handle all Jetstar flights at OOL. This will be a blow to them but not unexpected, things have not been good in the stable for a while. It was expected that QAL's Aviation Ground Handling would get the contract as they have been going all out to get Virgin on side so will be a big blow to them.
Be interesting to see if Aerocare do get it which way the Oceania staff will jump. They were a great bunch of boys & girls to work with.
Be interesting to see if Aerocare do get it which way the Oceania staff will jump. They were a great bunch of boys & girls to work with.
Join Date: Apr 2007
Location: SFO
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In my dealings with Aerocare in one of Australia's biggest port I unfortunately don't have many good things to say about them. I'm sure this commercial decision was made due to the fact they are the cheapest option. Oceana was maybe operating at $350 per turn while Aerocare have fudged some figures to proove to DJ they can do $320 turns. Now they have the grueling tasks of actually prooving it, and dont forget you get what you pay for!
It seems that many carriers don't care much for the OTP these service providers will output or the service levels they will provide, but rather how cheap the cost per turn is.
I have found their staff to lack training (costs to much to train people for more than a few days!), be frequently short staffed and lack the experience to perform their duties. I'm sure there are some talented employees with Aerocare but i can assure you many have skipped McDonalds and ended up on Checkin with Aerocare for $18/hr with no shift penaltys and unfortunately their performance and ability to cope during disruption or irregular operations really shows.
No offence intended for those who work for Aerocare im sure there are lots of great ex QF, DJ or JQ staff who have ended up with Aerocare.
It seems that many carriers don't care much for the OTP these service providers will output or the service levels they will provide, but rather how cheap the cost per turn is.
I have found their staff to lack training (costs to much to train people for more than a few days!), be frequently short staffed and lack the experience to perform their duties. I'm sure there are some talented employees with Aerocare but i can assure you many have skipped McDonalds and ended up on Checkin with Aerocare for $18/hr with no shift penaltys and unfortunately their performance and ability to cope during disruption or irregular operations really shows.
No offence intended for those who work for Aerocare im sure there are lots of great ex QF, DJ or JQ staff who have ended up with Aerocare.
Join Date: Jul 2006
Location: Earth
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They are being paid next to nothing thats the problem when will companies wake up and start paying decent money the managers don,t work for bugger all why should the frontline staff.
I find it amazing that they actually find anyone of any decent quality to work for these orgainsations especially in the regional ports. I saw a job advertised recently that was for 15 hours a week but in those 15 hours a week included split days !
A lot of these places pay crap money, minimal training - they expect staff to do 2 hours AM and 2 hours PM, but be available at the drop of a hat and be available 24/7.
The race to the bottom in aviation ain't just for the pilots and FAs !
A lot of these places pay crap money, minimal training - they expect staff to do 2 hours AM and 2 hours PM, but be available at the drop of a hat and be available 24/7.
The race to the bottom in aviation ain't just for the pilots and FAs !
Join Date: May 2009
Location: Doing a pre flight inspection
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Puff you will find that should all change after Feb the 1st under new government workplace rules that bring contract company labour wages equal to those hire direct by the airlines, best outcome for bothe senrios and protects directly employed people by airlines as there is no advantage to having contract labour as the cost is pretty much the same and gives the folks that work for contract labour companies a fairer wage.
Good to hear VB - surely then it would be in the best interests of the airlines to go back to having their own staff employed in the outports, at least they surely you have a better chance in controlling the quality of your standards of customer service and OTP etc.
Join Date: Apr 2007
Location: Sunny side up
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Spot on, Puff (post 14). Then the same airlines that are happy to hire sub-sub contractors (becuase they're cheap) whinge and moan that their aircraft get hit by equipment, the unloading is slow and bags get lost.
The decent guys that work for these companies generally get cheesed off with the conditions and either leave the industry or score a better job with QF/VB, leaving the morons behind. Eventually even the morons get sick of it, as shown by some of the cut price GHS here that have entire crews with less than a year's experience, which shows in their skills and their
up rates. Ramp handling's certainly not rocket science, but it requires a reasonable level of competence and training to avoid frequent 'incidents'.
Good news, VBPCGUY.
The decent guys that work for these companies generally get cheesed off with the conditions and either leave the industry or score a better job with QF/VB, leaving the morons behind. Eventually even the morons get sick of it, as shown by some of the cut price GHS here that have entire crews with less than a year's experience, which shows in their skills and their
up rates. Ramp handling's certainly not rocket science, but it requires a reasonable level of competence and training to avoid frequent 'incidents'. Good news, VBPCGUY.
Last edited by Worrals in the wilds; 22nd Jan 2010 at 23:01.
Join Date: Jan 2010
Location: Australia
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There seems to be a misconception in the posts that if you have not prviously worked for either QF, DJ, or JQ then you are inferior.
I remember when DJ started and the thought train was the same.....All the people working for them were inferior to QF, AN. Then JQ started and it was the same mentality with those employees!
Give the guys and girls at Aerocare a chance. They only applied for and were awarded a job they wanted. They dont write the T's and C's.
I remember when DJ started and the thought train was the same.....All the people working for them were inferior to QF, AN. Then JQ started and it was the same mentality with those employees!
Give the guys and girls at Aerocare a chance. They only applied for and were awarded a job they wanted. They dont write the T's and C's.
Join Date: Apr 2007
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Nor do they write the training manuals, unfortunately. It's not a question of being inferior as a person or being incompetent, but in my observation people who join non-airline ground handling companies cold lack the proper training ex airline people usually received.
This doesn't mean the ex airline staff are any good at applying that training, but it does put them a step ahead of the poor shmo who joined a cut price contractor and was never taught how to do their job properly or given decent equipment to do it with, because training takes time and costs money, and you can't possibly undercut other operators if you take time and spend money
.
This is by no means a general criticism of the people doing the work for Aerocare (I have several work pals who are employed by similar companies). It is a criticism of the 'bottom line rules' attitude that drives most of the non-airline ground handling companies, at the expense of quality performance, servicable equipment and decent T&Cs for their workers. I would be interested to see the national rates of ramp incidents (spills, minor accidents etc) since this trend began, because they're certainly up around here, largely due to the independent operators.
This doesn't mean the ex airline staff are any good at applying that training, but it does put them a step ahead of the poor shmo who joined a cut price contractor and was never taught how to do their job properly or given decent equipment to do it with, because training takes time and costs money, and you can't possibly undercut other operators if you take time and spend money
. This is by no means a general criticism of the people doing the work for Aerocare (I have several work pals who are employed by similar companies). It is a criticism of the 'bottom line rules' attitude that drives most of the non-airline ground handling companies, at the expense of quality performance, servicable equipment and decent T&Cs for their workers. I would be interested to see the national rates of ramp incidents (spills, minor accidents etc) since this trend began, because they're certainly up around here, largely due to the independent operators.
