Qantas on track to become the worst airline...
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My wife does not like to ask for help, she understands that travelling on staff travel, one should not ask for help unless absolutely neccessary as the paying pax come first. On the other hand on a trip to NRT last month on JQ, may I say the cabin crew were ab fab. Help with cabin luggage no problem, no mention of unions, sore backs, or boredom, just a happy crew, who were cheerful, caring and good fun, so thankyou Cabin Manager Stephanie and your great crew from OOL to NRT you made our trip delightful. (It does still happen)!
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teresa green...
With all respect if your wife is of such a height that she cannot reach the overhead locker and if her bag was not overweight she should have asked for help whether she is staff or not.
With all respect if your wife is of such a height that she cannot reach the overhead locker and if her bag was not overweight she should have asked for help whether she is staff or not.
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Lowerlobe/packrat give us a break. Your attitude to pax regardless if staffers or paying pax says it all. If the drivers had the same attitude (its not our job/ its to hard) then there would be smoking black holes all over the place, if you don't like your job, go elsewhere, and leave flying and the airlines to the cabin crew who care like the above mentioned JQ Cabin Crew and Cabin Manager, or even better become union reps (if you arn't already) they need people like you, you are well suited, don't waste your time flogging the isles, get into the nitty gritty of it all, stir up some REAL trouble, become a voice for the downtrodden, and show the airlines who is REALLY the boss, off you go like good chaps, and the rest of us can breathe a sigh of relief...............
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Teresa Green...
I prefaced my last post with the words 'With all respect' and have tried to deal with this topic unemotionally and diplomatically...
What do we get in return with your reply...a personal attack and sarcasm.
Your resorting to this sort of reply shows the reality of your mythical scenario for what it is and instead displays your real attitude to Cabin Crew....
By the way did you mean flogging the aisles...not
Although what flogging the isles or aisles is supposed to mean is anyone's guess but I think your flogging a dead horse with this story....
I prefaced my last post with the words 'With all respect' and have tried to deal with this topic unemotionally and diplomatically...
What do we get in return with your reply...a personal attack and sarcasm.
Your resorting to this sort of reply shows the reality of your mythical scenario for what it is and instead displays your real attitude to Cabin Crew....
By the way did you mean flogging the aisles...not
don't waste your time flogging the isles
Last edited by lowerlobe; 12th Sep 2009 at 21:05.
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Whilst this is a major thread drift it actually highlights the fundemental problem with Qantas's in flight service i.e Attiitude.
Why do you think the punters are voting with their feet when you have people who are supposed to serve with an over-inflated sense of self importance. Just look at how this full fare paying passenger was treated in this forum! He doesnt have to explain himself you as frontline staff have to do much better. An overhaul is needed here and not just cabin crew management as has been opined, each one of the serving staff needs a little perspective.
I will stick with SQ no attitude good service and no lip from staff when I ask a simple request without an OH&S excuse or for another beer!
Sometimes the Truth is a bitter pill to swallow
Why do you think the punters are voting with their feet when you have people who are supposed to serve with an over-inflated sense of self importance. Just look at how this full fare paying passenger was treated in this forum! He doesnt have to explain himself you as frontline staff have to do much better. An overhaul is needed here and not just cabin crew management as has been opined, each one of the serving staff needs a little perspective.
I will stick with SQ no attitude good service and no lip from staff when I ask a simple request without an OH&S excuse or for another beer!
Sometimes the Truth is a bitter pill to swallow
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Orang Pitu Clarification Please
Which passenger are you talking about?
Where is the evidence of self importance?
Serving Staff?
You mean "safety" staff dont you?
Stick with SQ and make every other airline Safety staff happy.
Where is the evidence of self importance?
Serving Staff?
You mean "safety" staff dont you?
Stick with SQ and make every other airline Safety staff happy.
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You will never please someone who is ex-staff and who by their own admission prefers a certain type of female F/A.....
If you read his location and his previous posts you will get my drift....
If you read his location and his previous posts you will get my drift....
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No problem,
I will take my full fare business class money elsewhere as most of the expats where I live do, wake up people! QF is not even a shadow of its former self.
I know I would rather be served ( and understand the word serve which is what you are supposed to do like a waitress or waiter) by someone who appreciates my custom and not treat me like a annoyance and who is not a middle age boiler or would be the front dancer at the next priscilla queen of the desert musical.
As I have said previously I have total respect for the tech staff (world class) but the inflight product is just crap.
I will take my full fare business class money elsewhere as most of the expats where I live do, wake up people! QF is not even a shadow of its former self.
I know I would rather be served ( and understand the word serve which is what you are supposed to do like a waitress or waiter) by someone who appreciates my custom and not treat me like a annoyance and who is not a middle age boiler or would be the front dancer at the next priscilla queen of the desert musical.
As I have said previously I have total respect for the tech staff (world class) but the inflight product is just crap.
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Lowerlobe
"Although what flogging the isles or aisles is supposed to mean is anyone's guess but I think your flogging a dead horse with this story...."
Did you mean you're
"Although what flogging the isles or aisles is supposed to mean is anyone's guess but I think your flogging a dead horse with this story...."
Did you mean you're
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I can just see the look on the SIA stewardess's face as she walks away from orangputi after it has just asked her for a beer, mistaking her smile for sexual interest.
As she get's to the galley, if not before, she exclaims "ang moh bodoh nak mampus"
As she get's to the galley, if not before, she exclaims "ang moh bodoh nak mampus"