Poor journalism..Again
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Poor journalism..Again
Flight Review Qantas Business Class Sydney to Bangkok Flight QF10
From Travel Blackboard.."the industry's most reliable source"?
Monday, 20 July 2009
There’s always a level of apprehension as the taxi pulls up to Sydney International Airport. It could either be a quick, effortless check in followed by a speedy immigration leaving plenty of time for duty free shopping, or it could be a hard, long slough leaving one running to the gate, despite arriving three hours before ones flight.
Luckily for me, on this occasion, the airport seemed almost eerily empty and after no wait at all, I was checked in and on my way to the fast track queue in immigration and through security.
Deciding to avoid any temptation to shop, I made my way immediately to the Qantas Business Class Lounge, where I was professionally greeted and ushered into the relatively busy room. I have always been slightly disappointed with the lounge, especially when comparing it to other world-class facilities by other carriers in their ‘home’ country, and after a quick look at the snacks on offer, I remember why I always leave feeling it could offer a better service to their premium customers.
Making my way to the gate, I was politely shown to my seat and it never ceases to amaze me why some airline staff never assist with putting my carry-on bag in the overhead compartment seeing the trouble I have, and it’s always one of the fellow customers that come to my rescue.
Settling into my seat, we quickly took off and, as usual, I was asleep. When I woke, at least 10 minutes into the flight, I was desperately thirsty and looking around, noticed nobody had been served yet. It was close to 45 minutes before I received my drink and packets of nuts, and although understanding it was a full flight, I wondered how long it would be till dinner.
The answer came about an hour afterwards, and though presented beautifully, the main course I had chosen, Lamb rack, was one of the last dishes to be served, and came right when the passenger in the seat next to me already finished her fish dish.
Opting to miss dessert, I decided to try out the lie-flat seat, and take a nap. One interesting aspect of the seat is the armrest also declines when converting to a lie-flat position. This makes for a roomier feel when lying down, and easier to get in and out of the seat without having to change the setting.
The flight resumed without too much disruption, though sitting near the galley is never the quietest place on the plane. Stewards did not disrupt passengers to serve refreshments, and instead walked past each one noting if they were awake and wanted something before landing, which I thought was a nice touch and added to the overall comfort of the journey.
Landing in Bangkok Airport the group was greeted by TCEB Staff, and taken to a ‘fast-lane’ immigration channel, which is offered to all MICE groups.
1.QF 10 does not fly SYD to BKK..QF 1 does
2.QF10 is an inbound flight from LHR to MEL via SIN
I doubt this guy was even on the flight.... any flight
3.The reason CC dont put luggage in overhead lockers...injury.
The number of CC worldwide who have suffered rotor cuff injuries trying to load very heavy in cabin baggage in overhead lockers is enormous
From Travel Blackboard.."the industry's most reliable source"?
Monday, 20 July 2009
There’s always a level of apprehension as the taxi pulls up to Sydney International Airport. It could either be a quick, effortless check in followed by a speedy immigration leaving plenty of time for duty free shopping, or it could be a hard, long slough leaving one running to the gate, despite arriving three hours before ones flight.
Luckily for me, on this occasion, the airport seemed almost eerily empty and after no wait at all, I was checked in and on my way to the fast track queue in immigration and through security.
Deciding to avoid any temptation to shop, I made my way immediately to the Qantas Business Class Lounge, where I was professionally greeted and ushered into the relatively busy room. I have always been slightly disappointed with the lounge, especially when comparing it to other world-class facilities by other carriers in their ‘home’ country, and after a quick look at the snacks on offer, I remember why I always leave feeling it could offer a better service to their premium customers.
Making my way to the gate, I was politely shown to my seat and it never ceases to amaze me why some airline staff never assist with putting my carry-on bag in the overhead compartment seeing the trouble I have, and it’s always one of the fellow customers that come to my rescue.
Settling into my seat, we quickly took off and, as usual, I was asleep. When I woke, at least 10 minutes into the flight, I was desperately thirsty and looking around, noticed nobody had been served yet. It was close to 45 minutes before I received my drink and packets of nuts, and although understanding it was a full flight, I wondered how long it would be till dinner.
The answer came about an hour afterwards, and though presented beautifully, the main course I had chosen, Lamb rack, was one of the last dishes to be served, and came right when the passenger in the seat next to me already finished her fish dish.
Opting to miss dessert, I decided to try out the lie-flat seat, and take a nap. One interesting aspect of the seat is the armrest also declines when converting to a lie-flat position. This makes for a roomier feel when lying down, and easier to get in and out of the seat without having to change the setting.
The flight resumed without too much disruption, though sitting near the galley is never the quietest place on the plane. Stewards did not disrupt passengers to serve refreshments, and instead walked past each one noting if they were awake and wanted something before landing, which I thought was a nice touch and added to the overall comfort of the journey.
Landing in Bangkok Airport the group was greeted by TCEB Staff, and taken to a ‘fast-lane’ immigration channel, which is offered to all MICE groups.
1.QF 10 does not fly SYD to BKK..QF 1 does
2.QF10 is an inbound flight from LHR to MEL via SIN
I doubt this guy was even on the flight.... any flight
3.The reason CC dont put luggage in overhead lockers...injury.
The number of CC worldwide who have suffered rotor cuff injuries trying to load very heavy in cabin baggage in overhead lockers is enormous
Last edited by packrat; 20th Jul 2009 at 12:39.
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It could either be a quick, effortless check in followed by a speedy immigration leaving plenty of time for duty free shopping...But in this case......Deciding to avoid any temptation to shop, I made my way immediately to the Qantas Business Class Lounge
I have always been slightly disappointed with the lounge
it never ceases to amaze me why some airline staff never assist with putting my carry-on bag in the overhead compartment seeing the trouble I have
Is it because she has some genetic problem that precludes her from lifting...or is it that she has packed too much and can't lift it.
I remember why I always leave feeling it could offer a better service to their premium customers.
Lucky passenger perhaps but premium.....I don't think so.
we quickly took off and, as usual, I was asleep. When I woke, at least 10 minutes into the flight, I was desperately thirsty and looking around, noticed nobody had been served yet. It was close to 45 minutes before I received my drink and packets of nuts
The other night there was a story about an aircraft which had a pressurisation issue causing the oxygen masks to deploy.....but in this case the journo called them gas masks....
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Sounds like the "writer" didn't have to pay for anything so why is he/she complaining?
The customers who have inherited their money or are being paid for by 'a' company or those who are on freebies are the ones who are the biggest pains in the ar$e.These sort always expect the world when they are not even paying for it.
I noticed that he didn't say exactly why the lounge wasn't the best.I bet this was because the company did not give him a first class seat and he had to put up with J/C.
As a premium customer I could understand how upset he must have been not to have been given an upgrade to P/C.