Jetstar A330 Osaka - Gold Coast
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Jetstar A330 Osaka - Gold Coast
Jetstar A330-200 cockpit fire and diversion
June 11, 2009 – 6:48 am, by Ben Sandilands
Jetstar statement regarding Jetstar Flight (JQ 20) Osaka - Gold Coast
A Jetstar A330-200 aircraft operating directly between Osaka and the Gold Coast has made an emergency in-flight diversion but safe landing into Guam International Airport this morning.
Flight JQ 20 departed Osaka (Kansai International Airport) at 20.50 pm local time/ 22.50 pm Australian Eastern Standard Time (AEST) bound for the Gold Coast.
It is understood there was smoke in the cockpit followed by the right hand cockpit window area catching fire before being extinguished by technical crew approximately 3 hours and 50 minutes into the flight operating direct to Australia.
The cockpit window fire was contained to the cockpit only of the aircraft before it was extinguished.
The A330-200 Osaka-Gold Coast service was carrying 186 passengers, 13 crew (including 9 cabin crew and 4 pilots) and 4 infants.
The majority of passengers are Japanese nationals in addition to some overseas nationals and a small number of Australians, the final number to be confirmed.
The aircraft landed without incident into Guam International Airport at 02.20am local time / 02.20am AEST.
All passengers and Jetstar crew are safe and there are no reports of injuries.
Passengers were successfully disembarked around one hour after arrival into Guam.
All passengers were addressed by Jetstar crew, were cleared through Customs and Immigration in Guam, and are now being accommodated in local hotels in Guam.
Alternative flight arrangements have now been made for them to continue to Australia.
Passenger and Jetstar crew recovery will occur through a Jetstar A330-200 aircraft departing this morning from Sydney to Guam and returning to Brisbane International Airport.
Aircraft Engineers in Guam are currently inspecting the aircraft and Jetstar have both advised and are working proactively with relevant authorities.
Further customer enquiries can be made to Jetstar on 131 538 (Australia).
June 11, 2009 – 6:48 am, by Ben Sandilands
Jetstar statement regarding Jetstar Flight (JQ 20) Osaka - Gold Coast
A Jetstar A330-200 aircraft operating directly between Osaka and the Gold Coast has made an emergency in-flight diversion but safe landing into Guam International Airport this morning.
Flight JQ 20 departed Osaka (Kansai International Airport) at 20.50 pm local time/ 22.50 pm Australian Eastern Standard Time (AEST) bound for the Gold Coast.
It is understood there was smoke in the cockpit followed by the right hand cockpit window area catching fire before being extinguished by technical crew approximately 3 hours and 50 minutes into the flight operating direct to Australia.
The cockpit window fire was contained to the cockpit only of the aircraft before it was extinguished.
The A330-200 Osaka-Gold Coast service was carrying 186 passengers, 13 crew (including 9 cabin crew and 4 pilots) and 4 infants.
The majority of passengers are Japanese nationals in addition to some overseas nationals and a small number of Australians, the final number to be confirmed.
The aircraft landed without incident into Guam International Airport at 02.20am local time / 02.20am AEST.
All passengers and Jetstar crew are safe and there are no reports of injuries.
Passengers were successfully disembarked around one hour after arrival into Guam.
All passengers were addressed by Jetstar crew, were cleared through Customs and Immigration in Guam, and are now being accommodated in local hotels in Guam.
Alternative flight arrangements have now been made for them to continue to Australia.
Passenger and Jetstar crew recovery will occur through a Jetstar A330-200 aircraft departing this morning from Sydney to Guam and returning to Brisbane International Airport.
Aircraft Engineers in Guam are currently inspecting the aircraft and Jetstar have both advised and are working proactively with relevant authorities.
Further customer enquiries can be made to Jetstar on 131 538 (Australia).
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JQ A330 Fire
Jetstar flight from Japan diverted to Guam
Jetstar has just confirmed that one of its A330-200 aircraft operating from Osaka to the Gold Coast has been forced to make an emergency landing at Guam International Airport after part of its cockpit caught fire.
The aircraft landed safely in the early hours of this morning after smoke was detected in the cockpit "followed by the right hand cockpit window area catching fire" before being extinguished by the crew about 4 hours into the flight.
There are 213 people on board including 200 passengers - mostly Japanese nationals with a small number of Australians - and everyone on board is safe.
Jetstar will this morning dispatch an A330 from Sydney to Guam to bring the crew and passengers to Brisbane.
Jetstar says it's "working proactively with relevant authorities" in relation to the incident.
Jetstar has just confirmed that one of its A330-200 aircraft operating from Osaka to the Gold Coast has been forced to make an emergency landing at Guam International Airport after part of its cockpit caught fire.
The aircraft landed safely in the early hours of this morning after smoke was detected in the cockpit "followed by the right hand cockpit window area catching fire" before being extinguished by the crew about 4 hours into the flight.
There are 213 people on board including 200 passengers - mostly Japanese nationals with a small number of Australians - and everyone on board is safe.
Jetstar will this morning dispatch an A330 from Sydney to Guam to bring the crew and passengers to Brisbane.
Jetstar says it's "working proactively with relevant authorities" in relation to the incident.
From the Sydney Morning Herald
Perhaps the title should have read "Qantas Pilot saves Jetstar Aircraft"? 
Emergency landing: fire on board Jetstar flight to Gold Coast
A cockpit fire has forced an international Jetstar flight carrying 203 people into an emergency landing on the tiny Pacific island of Guam.
The A330-200 aircraft - flight JQ 20 - left Osaka's Kansai International Airport for the Gold Coast just before 11pm last night (AEST) carrying 186 adult passengers, four infants and 13 crew including nine cabin crew and four pilots.
Jetstar says a small number of Australians were on board the plane, which was carrying mainly Japanese nationals.
The airline says almost four hours into the flight, smoke was seen in the cockpit and moments later the right-hand cockpit window caught fire.
"There was smoke in the cockpit followed by the right-hand cockpit window actually catching fire before it was extinguished by our pilot," Jetstar spokesman Simon Westaway said.
"The fire in the cockpit window area was contained only to the cockpit and no other part of the aircraft."
Mr Westaway said the pilot who extinguished the fire was "very experienced''.
"He has over 12,000 hours in flight experience - he's a 14-year pilot and he's come out of Qantas, so they're a very experienced crew on the flight,'' Mr Westaway said.
"We've advised the relative authorities , we're working with them and Qantas engineering are also working on it as well.
Mr Westaway said it was "way too early'' to speculate about what caused the cockpit fire.
"We have a very modern fleet of A330s, the aircraft in question has been in operation for less than two years,'' he said.
"Our A330 fleet are maintained by Qantas and it's last major maintenance check occurred in Australia with that aircraft.
"We are, naturally, concerned, but our most important priority is to get everybody to Australia.''
Mr Westaway said the aircraft, which was operating directly between Osaka and the Gold Coast, landed safely in Guam earlier this morning.
No passengers were injured.
Jetstar would send another A330-200 aircraft to Guam to ferry the stranded passengers to Brisbane early tomorrow morning, Mr Westaway said.
The island of Guam is a US territory, located in the Pacific Ocean about 2100 kilometres east of the Philippines.
A cockpit fire has forced an international Jetstar flight carrying 203 people into an emergency landing on the tiny Pacific island of Guam.
The A330-200 aircraft - flight JQ 20 - left Osaka's Kansai International Airport for the Gold Coast just before 11pm last night (AEST) carrying 186 adult passengers, four infants and 13 crew including nine cabin crew and four pilots.
Jetstar says a small number of Australians were on board the plane, which was carrying mainly Japanese nationals.
The airline says almost four hours into the flight, smoke was seen in the cockpit and moments later the right-hand cockpit window caught fire.
"There was smoke in the cockpit followed by the right-hand cockpit window actually catching fire before it was extinguished by our pilot," Jetstar spokesman Simon Westaway said.
"The fire in the cockpit window area was contained only to the cockpit and no other part of the aircraft."
Mr Westaway said the pilot who extinguished the fire was "very experienced''.
"He has over 12,000 hours in flight experience - he's a 14-year pilot and he's come out of Qantas, so they're a very experienced crew on the flight,'' Mr Westaway said.
"We've advised the relative authorities , we're working with them and Qantas engineering are also working on it as well.
Mr Westaway said it was "way too early'' to speculate about what caused the cockpit fire.
"We have a very modern fleet of A330s, the aircraft in question has been in operation for less than two years,'' he said.
"Our A330 fleet are maintained by Qantas and it's last major maintenance check occurred in Australia with that aircraft.
"We are, naturally, concerned, but our most important priority is to get everybody to Australia.''
Mr Westaway said the aircraft, which was operating directly between Osaka and the Gold Coast, landed safely in Guam earlier this morning.
No passengers were injured.
Jetstar would send another A330-200 aircraft to Guam to ferry the stranded passengers to Brisbane early tomorrow morning, Mr Westaway said.
The island of Guam is a US territory, located in the Pacific Ocean about 2100 kilometres east of the Philippines.
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Simon Westaway was also on ABC fm this morning. He managed to successfully say Qantas engineering twice in his 30 second grab. Talk about trying to share the incident around the group. Why cant they just cop it on the chin and deal with it like big boys??
Bulla
Bulla
"Our A330 fleet are maintained by Qantas and it's last major maintenance check occurred in Australia with that aircraft.
Mr Westaway, stop lying.
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Flight JQ 20 departed Osaka (Kansai International Airport) at 20.50 pm local time/ 22.50 pm Australian Eastern Standard Time (AEST) bound for the Gold Coast.
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Dear Tailwheel - o great and powerful moderator (a bit of flattery never hurt!)
Would mind editing the thread title to read "Osaka" instead of "Osake" - which, last time I checked, is a rather powerful Japanese beverage.
After which you can delete this post!
What do you expect over the second cup of coffee in the morning?
Title corrected!
Tail Wheel
Would mind editing the thread title to read "Osaka" instead of "Osake" - which, last time I checked, is a rather powerful Japanese beverage.
After which you can delete this post!
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What do you expect over the second cup of coffee in the morning?
Title corrected!
Tail Wheel
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Maybe an A check was done in Australia, unless the definition of a major check has changed, the last major maintenance check was done in the Philippines.
Mr Westaway, stop lying.
Mr Westaway, stop lying.
The Reverend
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Why speculate where the last major check was carried out? It has absolutely nothing to do with a windshield heat malfunction that most likely caused the smoke and overheat.
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The last cockpit smoke incident on EBY was linked to maintenance and it was carried out in HAEKO. See atsb report below.
200801100
This is just garbage to claim the major maintenance was done in Australia it never has been. EBF had a c check in Dec last year in Manilla.
200801100
This is just garbage to claim the major maintenance was done in Australia it never has been. EBF had a c check in Dec last year in Manilla.
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Bruce Buchanan ,Simon Westaway emergency checklist
1. Jetstar Emergency= Qantas to be linked in at all costs.
Condition lever, you reading this? God this makes me vomit.
BTW, I am not having a go at the Jetstar crew here. They did the right thing.
1. Jetstar Emergency= Qantas to be linked in at all costs.
Condition lever, you reading this? God this makes me vomit.
BTW, I am not having a go at the Jetstar crew here. They did the right thing.
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does it really matter where its last check was, an aircraft this new, Its highly unlikley we have even touched the windows, besides cleaning them
Mabey his map fell down there and caught fire.
How much mess does a halon fire extinguisher make?
Mabey his map fell down there and caught fire.
How much mess does a halon fire extinguisher make?
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ATSB Media Release
For those who are interested, I am sure more will come and please, ignore the headline grabbing pretenders;
MEDIA RELEASE
2009/06
In-flight windscreen fire in an Airbus A330 aircraft en route from Osaka, Japan to Coolangatta, Australia
11 June 2009
At approximately 0400 Eastern Standard Time today the Australian Transport Safety Bureau was notified of a in-flight windscreen fire in an Airbus A330 aircraft that was en route from Osaka, Japan to Coolangatta, Australia.
The incident occurred at about 0220 and the flight crew diverted to Guam where the 13 crew and 185 passengers disembarked safely. There are no reported injuries.
The ATSB has commenced an investigation in accordance with International Civil Aviation Organization Annex 13 on the understanding that the event took place over international waters. The ATSB has notified the US National Transportation Safety Board (NTSB) and the French Bureau dEnquêtes et dAnalyses pour la sécurité de laviation civile (BEA).
A team of investigators including operations, electrical engineer and licensed aircraft maintenance engineer will travel to Guam this morning to commence the investigation.
MEDIA RELEASE
2009/06
In-flight windscreen fire in an Airbus A330 aircraft en route from Osaka, Japan to Coolangatta, Australia
11 June 2009
At approximately 0400 Eastern Standard Time today the Australian Transport Safety Bureau was notified of a in-flight windscreen fire in an Airbus A330 aircraft that was en route from Osaka, Japan to Coolangatta, Australia.
The incident occurred at about 0220 and the flight crew diverted to Guam where the 13 crew and 185 passengers disembarked safely. There are no reported injuries.
The ATSB has commenced an investigation in accordance with International Civil Aviation Organization Annex 13 on the understanding that the event took place over international waters. The ATSB has notified the US National Transportation Safety Board (NTSB) and the French Bureau dEnquêtes et dAnalyses pour la sécurité de laviation civile (BEA).
A team of investigators including operations, electrical engineer and licensed aircraft maintenance engineer will travel to Guam this morning to commence the investigation.
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Calm down, re Qantas enginnering. The A330's maintenance program is managed by QF Engineering not JQ, so nothing wrong with making the point. It is QF Engineering who make the decisions to send them off to Manilla or elsewhere for the heavy checks. Obviously that changes next year with the new facility in BNE.
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Regardless of who the pilots may or may not have worked for, where the aircraft got maintenance done or what Jetstar have said to the media.....it sounds like a great effort by the crew.A few articles have quoted passengers commending the crew on how they handled the situation. A diversion to an unfamiliar airport after fighting a fire on the flight deck is a fair workload so top bloody effort!
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hmmm... tjc: the link you provided seems to refer to another similar event that occurred on a QF 747-338 on 25/02 rather than the A330 yesterday, as under discussion on this thread.