Jetstar A330 Osaka - Gold Coast
Jetstar A330-200 cockpit fire and diversion
June 11, 2009 – 6:48 am, by Ben Sandilands
Jetstar statement regarding Jetstar Flight (JQ 20) Osaka - Gold Coast
A Jetstar A330-200 aircraft operating directly between Osaka and the Gold Coast has made an emergency in-flight diversion but safe landing into Guam International Airport this morning.
Flight JQ 20 departed Osaka (Kansai International Airport) at 20.50 pm local time/ 22.50 pm Australian Eastern Standard Time (AEST) bound for the Gold Coast.
It is understood there was smoke in the cockpit followed by the right hand cockpit window area catching fire before being extinguished by technical crew approximately 3 hours and 50 minutes into the flight operating direct to Australia.
The cockpit window fire was contained to the cockpit only of the aircraft before it was extinguished.
The A330-200 Osaka-Gold Coast service was carrying 186 passengers, 13 crew (including 9 cabin crew and 4 pilots) and 4 infants.
The majority of passengers are Japanese nationals in addition to some overseas nationals and a small number of Australians, the final number to be confirmed.
The aircraft landed without incident into Guam International Airport at 02.20am local time / 02.20am AEST.
All passengers and Jetstar crew are safe and there are no reports of injuries.
Passengers were successfully disembarked around one hour after arrival into Guam.
All passengers were addressed by Jetstar crew, were cleared through Customs and Immigration in Guam, and are now being accommodated in local hotels in Guam.
Alternative flight arrangements have now been made for them to continue to Australia.
Passenger and Jetstar crew recovery will occur through a Jetstar A330-200 aircraft departing this morning from Sydney to Guam and returning to Brisbane International Airport.
Aircraft Engineers in Guam are currently inspecting the aircraft and Jetstar have both advised and are working proactively with relevant authorities.
Further customer enquiries can be made to Jetstar on 131 538 (Australia).