Jetstar Airways - World's Best Low-Cost Airline Award 2007
Thread Starter
Join Date: Mar 2006
Location: Australia
Posts: 158
Likes: 0
Received 0 Likes
on
0 Posts
Jetstar Airways - World's Best Low-Cost Airline Award 2007
"Low-cost or low-fare airlines : what's in a name? Clearly they mean different things to different people" says Edward Plaisted (CEO of survey organisation, Skytrax). "From the passenger perspective, it's low fares that count - from an airline view, that can only be delivered if their operational set up is truly efficient and low-cost".
"However you look at it, Jetstar Airways, as the 2007 winner of the Worlds Best Low-Cost Airline award is clearly doing the right things to keep their customers happy. Our congratulations go to Jetstar in achieving this accolade, amongst what has to be said is a continuously expanding market" added Plaisted.
"The 2007 Award winners are clearly hitting the right note with their customers, and in addition to the achievement of Jetstar Airways in securing the Best in World title, we also congratulate Air Berlin (2nd) and easyJet (3rd) for their very strong performance" said Plaisted.
Air Berlin were also named Best Low-Cost Airline in Europe, one of the most competitive low-cost markets around the world. Commenting on the success of this win, Air Berlin CEO, Mr Joachim Hunold said "We will make every effort, not only to keep our quality of service, but to improve it even further. This award from Skytrax is a strong incentive for us."
http://www.worldairlineawards.com/Aw...07/Lowcost.htm
"However you look at it, Jetstar Airways, as the 2007 winner of the Worlds Best Low-Cost Airline award is clearly doing the right things to keep their customers happy. Our congratulations go to Jetstar in achieving this accolade, amongst what has to be said is a continuously expanding market" added Plaisted.
"The 2007 Award winners are clearly hitting the right note with their customers, and in addition to the achievement of Jetstar Airways in securing the Best in World title, we also congratulate Air Berlin (2nd) and easyJet (3rd) for their very strong performance" said Plaisted.
Air Berlin were also named Best Low-Cost Airline in Europe, one of the most competitive low-cost markets around the world. Commenting on the success of this win, Air Berlin CEO, Mr Joachim Hunold said "We will make every effort, not only to keep our quality of service, but to improve it even further. This award from Skytrax is a strong incentive for us."
http://www.worldairlineawards.com/Aw...07/Lowcost.htm
Join Date: Jan 2007
Location: World
Posts: 106
Likes: 0
Received 0 Likes
on
0 Posts
Can u believe that lot won it...... Thier like rooly rubbish and if the peeple that fly them pay $2 bucks for a flight then them peeple that work there must be worf $2 bucks
Hasn't the Jetstar bashing and the snide comments grown a little tiresome for you.
4 years ago the same crew, were flying Qantaslink flights and 1 day the Boss said "Here's your new Uniform, and its now $3 for a coffee"
With such informed opinions I can only assume that your private jet was "in the shop" and you were forced to fly Jetstar.
Can't wait for Tiger to start. Give the Cranky airline nerds a new target for a few months.
Get a hobby kids
Or spend your VR on a nice new Viscount.
Hasn't the Jetstar bashing and the snide comments grown a little tiresome for you.
4 years ago the same crew, were flying Qantaslink flights and 1 day the Boss said "Here's your new Uniform, and its now $3 for a coffee"
With such informed opinions I can only assume that your private jet was "in the shop" and you were forced to fly Jetstar.
Can't wait for Tiger to start. Give the Cranky airline nerds a new target for a few months.
Get a hobby kids
Or spend your VR on a nice new Viscount.
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
Pattystacker, Can you tell me how many J* pax have travelled on the European LCC's to quantify that J* are better?
Similarly,can you tell me how many J* pax have travelled on full service airlines to say they are better than QF or ANZ?
Similarly,can you tell me how many J* pax have travelled on full service airlines to say they are better than QF or ANZ?
Join Date: Jan 2007
Location: World
Posts: 106
Likes: 0
Received 0 Likes
on
0 Posts
RED T BAR have you travelled JQ? Have you travelled on a European LCC? How many? I thought so.
Do you really believe that people that travel JQ are first time fliers that came down from the hills to go to the big smoke, then you are sorely mistaken.
Yes there are a lot of first timers who scrap together the $2 bucks to travel to Hervey Bay to see Aunt Betty for the first time in 50 years.
But there are a lot of individuals who commute for work. Travel for work. Politicians, Tv starlets, Captains of industry, Royalty and regular travellers who enjoy a weekend escape.
If you really believe that the lowest of the low fly Jetstar because they were not good enough to fly the big kangaroo then its time to have a reality check.
Trust me the lowest of the low do fly Jetstar. I meet them regulary.
BUT many pax are worldy and have travelled to far off places like the Belgian Congo so I am guessing they have an idea.
Time to come out of the clouds and lick your wounded pride and let it go.
JQ won it... BIG DEAL.. have you ever been surveyed about who would be the preferred Prime Minister. Neither have I.
I am a JQ employee and I have travelled the world many times. I have worked for a Full Service Airline. I have worked for Charter Airline.
Its all about QF lining Skytrax Pockets with a couple of lazy $$$$.
Do you really believe that people that travel JQ are first time fliers that came down from the hills to go to the big smoke, then you are sorely mistaken.
Yes there are a lot of first timers who scrap together the $2 bucks to travel to Hervey Bay to see Aunt Betty for the first time in 50 years.
But there are a lot of individuals who commute for work. Travel for work. Politicians, Tv starlets, Captains of industry, Royalty and regular travellers who enjoy a weekend escape.
If you really believe that the lowest of the low fly Jetstar because they were not good enough to fly the big kangaroo then its time to have a reality check.
Trust me the lowest of the low do fly Jetstar. I meet them regulary.
BUT many pax are worldy and have travelled to far off places like the Belgian Congo so I am guessing they have an idea.
Time to come out of the clouds and lick your wounded pride and let it go.
JQ won it... BIG DEAL.. have you ever been surveyed about who would be the preferred Prime Minister. Neither have I.
I am a JQ employee and I have travelled the world many times. I have worked for a Full Service Airline. I have worked for Charter Airline.
Its all about QF lining Skytrax Pockets with a couple of lazy $$$$.
RedTBar said:
If you thought for a few seconds about how this survey would have to work, you would realise that it does not matter whether the passengers have travelled on the other airlines or not.
I think you will find that the passengers would have been asked to rank, on a scale from 1 to 10, various things (e.g. inflight service, entertainment, etc). So even if a passenger had just made his first ever airline flight, his rankings would have been as relevant as any other passenger.
Congratulations Jetstar Airways!
I'd like to know how many Jetstar pax have travelled on the other airlines let alone LCC's to be able to say they were better.
I think you will find that the passengers would have been asked to rank, on a scale from 1 to 10, various things (e.g. inflight service, entertainment, etc). So even if a passenger had just made his first ever airline flight, his rankings would have been as relevant as any other passenger.
Congratulations Jetstar Airways!
RedTBar also said:
If you had bothered to read the opening post properly, you would have read that the award was for "World's Best Low-Cost Airline" - surely that tells you that QF and ANZ weren't under consideration.
Similarly,can you tell me how many J* pax have travelled on full service airlines to say they are better than QF or ANZ?
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
PattyStacker,
RED T BAR have you travelled JQ? ...YES
Have you travelled on a European LCC? ...YES
How many?..ENOUGH TO KNOW
I thought so...I DOUBT IT
"Do you really believe that people that travel JQ are first time fliers that came down from the hills to go to the big smoke"....YES and everytime I've flown I see them.Usually those who would have caught the train or bus until now.
"If you really believe that the lowest of the low fly Jetstar because they were not good enough to fly the big kangaroo then its time to have a reality check"...The reality is it's because you are cheaper and/or QF no longer fly to that destination.
"I am a JQ employee and I have travelled the world many times"..Welcome to the club except for the working for J* part.
"Its all about QF lining Skytrax Pockets with a couple of lazy $$$$"...You said it ..not me
RED T BAR have you travelled JQ? ...YES
Have you travelled on a European LCC? ...YES
How many?..ENOUGH TO KNOW
I thought so...I DOUBT IT
"Do you really believe that people that travel JQ are first time fliers that came down from the hills to go to the big smoke"....YES and everytime I've flown I see them.Usually those who would have caught the train or bus until now.
"If you really believe that the lowest of the low fly Jetstar because they were not good enough to fly the big kangaroo then its time to have a reality check"...The reality is it's because you are cheaper and/or QF no longer fly to that destination.
"I am a JQ employee and I have travelled the world many times"..Welcome to the club except for the working for J* part.
"Its all about QF lining Skytrax Pockets with a couple of lazy $$$$"...You said it ..not me
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
If you had bothered to read the opening post properly, you would have read that the award was for "World's Best Low-Cost Airline" - surely that tells you that QF and ANZ weren't under consideration.
aircraft ,I think it best if you do some research before you post again.You made the same mistake when you asked who Jetstar Asia was.So much for your idea of what is going on.
Next time I think you should be the one thinking
RedTBar said:
Ahem. It is not necessary to do any research to know you must have your wires crossed. An award titled "world's best low-cost airline" that considers full service airlines such as QF and ANZ?
You are referring to some other award! Please provide the link to the relevant Skytrax page.
The award also gives J* the best cabin crew in the Australian region.They rank J* above QF and Air New Zealand,which are both full service airlines.
You are referring to some other award! Please provide the link to the relevant Skytrax page.
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
Ahem. It is not necessary to do any research to know you must have your wires crossed. An award titled "world's best low-cost airline" that considers full service airlines such as QF and ANZ?
You are referring to some other award! Please provide the link to the relevant Skytrax page.
You are referring to some other award! Please provide the link to the relevant Skytrax page.
http://www.worldairlineawards.com/Aw...aff.htm#region
Now how about an apology aircraft?
RedTBar,
The award you are referring to (and linked to) is "World's best cabin staff". That is not the same award as "World's best low-cost airline"!
Are you pulling my leg or do you really find it this difficult to comprehend such simple things?
I hope you don't find NOTAMs and flight related technical manuals that difficult.
The award you are referring to (and linked to) is "World's best cabin staff". That is not the same award as "World's best low-cost airline"!
Are you pulling my leg or do you really find it this difficult to comprehend such simple things?
I hope you don't find NOTAMs and flight related technical manuals that difficult.
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
aircraft,If you can't even admit when you are wrong then no wonder people have a shot at you.
Jetstar recieved 2 awards one of which was the best cabin crew award.This was exactly as I said in this quote.
This is why I posted this question
and that is why you jumped in.
May I suggest you read and think before you make a post and have the honesty to apologise.
Jetstar recieved 2 awards one of which was the best cabin crew award.This was exactly as I said in this quote.
The award also gives J* the best cabin crew in the Australian region.They rank J* above QF and Air New Zealand,which are both full service airlines.
Similarly,can you tell me how many J* pax have travelled on full service airlines to say they are better than QF or ANZ?
May I suggest you read and think before you make a post and have the honesty to apologise.
Join Date: Jan 2007
Location: World
Posts: 106
Likes: 0
Received 0 Likes
on
0 Posts
RED T BAR,,, where are those straws that you are cluttching at...
For someone that has such high standards and is mortified that JQ could win an award I am surprised that you lowered yourself to fly JQ... I can only imagine the Challenger was in the shop.
For all those who complain about JQ, or DJ or AA or whoever... Change airlines or stay at home.....
The last time I looked I think I missed the notice that rated QF the be all end all of Airline Awards.
There is no food chain in the AUST airline industry... Just because you started at QF when I was in nappies doesn't mean that I am a lesser provider of Customer service and less deserving of and award
For someone that has such high standards and is mortified that JQ could win an award I am surprised that you lowered yourself to fly JQ... I can only imagine the Challenger was in the shop.
For all those who complain about JQ, or DJ or AA or whoever... Change airlines or stay at home.....
The last time I looked I think I missed the notice that rated QF the be all end all of Airline Awards.
There is no food chain in the AUST airline industry... Just because you started at QF when I was in nappies doesn't mean that I am a lesser provider of Customer service and less deserving of and award
This is getting to be quite amusing - I hope others are enjoying this as much as I.
RedTBar, you said:
Maybe you don't understand what those words, in the context of this thread, mean.
In the context of this thread, those words mean that the award was for both "best low-cost airline" and "best cabin staff".
But we all know that the award (that is the subject of this thread) was for only one of those things. The initial post was about that one award and the subsequent posts were also about that one award.
Of course an award titled "Best cabin staff" will consider both low-cost and full service airlines. But again, I say, why must passengers have travelled on both types in order to give rankings on one?
The difficulty you seem to be having with this survey reminds me of the recent thread about the survey that ranked "Qantas worst international airline". Poster after poster just could not grasp the fact that the survey was not saying the airline was bad.
For that survey, and this, the passengers are simply asked to "score" those aspects of the airline service that are the subject of the survey. If the IFE was thought to be excellent, for example, the passenger might have rated it a 10. If poor, then maybe 1-2.
The survey is not asking passengers to compare aspects between different airlines - that would be too hard a survey to pull off and even if someone did, would yield results that could not be considered credible.
RedTBar, you said:
The award also gives J* the best cabin crew in the Australian region.
In the context of this thread, those words mean that the award was for both "best low-cost airline" and "best cabin staff".
But we all know that the award (that is the subject of this thread) was for only one of those things. The initial post was about that one award and the subsequent posts were also about that one award.
Of course an award titled "Best cabin staff" will consider both low-cost and full service airlines. But again, I say, why must passengers have travelled on both types in order to give rankings on one?
The difficulty you seem to be having with this survey reminds me of the recent thread about the survey that ranked "Qantas worst international airline". Poster after poster just could not grasp the fact that the survey was not saying the airline was bad.
For that survey, and this, the passengers are simply asked to "score" those aspects of the airline service that are the subject of the survey. If the IFE was thought to be excellent, for example, the passenger might have rated it a 10. If poor, then maybe 1-2.
The survey is not asking passengers to compare aspects between different airlines - that would be too hard a survey to pull off and even if someone did, would yield results that could not be considered credible.
Join Date: Oct 2002
Location: In Frozen Chunks (Cloud Cuckoo Land)
Age: 17
Posts: 1,521
Likes: 0
Received 0 Likes
on
0 Posts
Statistics can be manipulated anyway one sees fit.
Has anyone even seen a survey by this skytrax mob?
For statistical significance you only need something like 30 replies dont you? That means that they only have to hand out the surveys to the pax (or crew on about 10 flights) on a few flights and they can come up with whatever crap they want to.
Has anyone even seen a survey by this skytrax mob?
For statistical significance you only need something like 30 replies dont you? That means that they only have to hand out the surveys to the pax (or crew on about 10 flights) on a few flights and they can come up with whatever crap they want to.