QF9 Rejected Takeoff MEL.
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QF9 Rejected Takeoff MEL.
Noticed today that the Qantas 9 to Singapore and London had a rejected takeoff this afternoon. Originally scheduled to depart YMML at 1530, the latest estimates have it departing at 2300!
Anybody in the know able to shed any light on what the problem was?
Anybody in the know able to shed any light on what the problem was?
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Airborne at 0153hr local.
From a friend on the flight:
From a friend on the flight:
The last message we had from **** was at midnight when they were still sitting at the airport lounge and QantARSE were still trying to decide if
they were going to put the passengers up in a hotel. Tempers must have got
very high because the police were called to settle the crowd.
they were going to put the passengers up in a hotel. Tempers must have got
very high because the police were called to settle the crowd.
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Well, by that time they should have been well into the SIN-LHR leg of the trip.
Any wonder a few of the punters were a little miffed. Sounds like there a few or zero contingency plans on the part of Qantas when such things happen.
Any wonder a few of the punters were a little miffed. Sounds like there a few or zero contingency plans on the part of Qantas when such things happen.
Well .. the sooner punters can get from A to B without an aeroplane the better! (Beam me up Scottie!) Then I can retire and not have to listen to all the whinging when the plane breaks down! 
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A one or two hour delay is one thing Capt. Fathom. A 10+ hour delay is something else.I think if I was one of the pax concerned I'd also have been a little impatient after having to hang around for an extra 10 hours after going through a rejected takeoff. Reckon I would've liked the option of going home and trying again the next day.Particularly after the first five hours of waiting with no commitment from the airline as to when I might be on my way. And as for "the sooner the punters can get from point A to B without an aeroplane the better!", there would be plenty of those punters who also wish for exactly that. It's no picnic travelling from one side of the globe to the other in cattle class. Especially if you get a crook crew who seem to think of their customers as ****e under their fingernails!
Anyway, I'm sure all pax concerned have reached their desinations and just chalked the whole episode up to bad luck by this stage. However, I am interested in what some of the crewing ramifications of such a lengthy delay were. For instance, was a replacement crew required to operate the aircraft from MEL-SIN due the hour restrictions on the original crew?
And what of the crew that was awaiting in SIN to take the aircraft onto LHR? Did they have to be substituted or did they just get an extra 10hrs in the hotel? Just curious as to how these things might work.
Anyway, I'm sure all pax concerned have reached their desinations and just chalked the whole episode up to bad luck by this stage. However, I am interested in what some of the crewing ramifications of such a lengthy delay were. For instance, was a replacement crew required to operate the aircraft from MEL-SIN due the hour restrictions on the original crew?
And what of the crew that was awaiting in SIN to take the aircraft onto LHR? Did they have to be substituted or did they just get an extra 10hrs in the hotel? Just curious as to how these things might work.
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Cabin crew were thrown together by ops at 6pm consisting of SYD and 1 MEL based CC as the original [SYD based] crew were out of hours.
They paxed to MEL and on arrival half the CC gave out blankets, water and spoke with the delayed passengers.
The other half spoke to the people in the FF lounge.
Tech crew [who also paxed from SYD] were unseen until a confirmed take off time was established.
The aircraft finally boarded around 0130 and took of at 0200.
Arrived into SIN around 0700.
Tour of duty for the SYD based cabin crew was over 14 hours.
The CC ex SIN had their call rolled.
Reports from those who were there suggest the ground staff should have handled the situation better........
Rumours suggest that ground handling at MEL is to be outsourced and as such morale is an issue [as it is everywhere operational]
They paxed to MEL and on arrival half the CC gave out blankets, water and spoke with the delayed passengers.
The other half spoke to the people in the FF lounge.
Tech crew [who also paxed from SYD] were unseen until a confirmed take off time was established.
The aircraft finally boarded around 0130 and took of at 0200.
Arrived into SIN around 0700.
Tour of duty for the SYD based cabin crew was over 14 hours.
The CC ex SIN had their call rolled.
Reports from those who were there suggest the ground staff should have handled the situation better........
Rumours suggest that ground handling at MEL is to be outsourced and as such morale is an issue [as it is everywhere operational]
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Yes, well wouldn’t it have been nice if those tech crew got off their lazy arse’s and went down and spent some time with the passengers, especially after experiencing a rejected take off. I’m sure a lot of the passengers would have had some concerns after that experience and being able to have a quick chat would have made a world of difference. They must have been to busy checking their bank balances or talking to their divorce lawyers!
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Bad Adventures, your post demonstrates how little you know of the process' a mature, experienced airline goes through in circumstances like this. This is futher reinforced by those petulant ideas of what a flight crew might or might not be doing or should (in your mind) be doing. You have obviously not heard of 'Flight & Duty Time Limitations' .
The since removed thread discussing a recent weather related delay in New York degenerated into a child like waffle fest, it seems the same fate awaits this thread as well.
Those of you that are a part of a professional, mature airline won't need any further explanation, as for the rest, you wouldn't understand anyway.
Its not school holidays again is it ?
tipsy
The since removed thread discussing a recent weather related delay in New York degenerated into a child like waffle fest, it seems the same fate awaits this thread as well.
Those of you that are a part of a professional, mature airline won't need any further explanation, as for the rest, you wouldn't understand anyway.
Its not school holidays again is it ?
tipsy
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chockchucker.....crook crew ..... ****e under their fingernails.
Your post shows that you and Bad Adventures have absolutely "no idea" and neither of you are part of a professional, mature airline as stated by tipsy2 !
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Originally Posted by radiation junkie
Your post shows that you and Bad Adventures have absolutely "no idea" and neither of you are part of a professional, mature airline as stated by tipsy2 !
I certainly didn't mean to tar all QF cabin crew with the same brush, Radiation Junkie. However, it is a common complaint among those who frequently travel QF.
What some of the more jaded members of the QF cabin crew team need to remember is that, despite all the crap that is being thrown their way by QF management, it's us full fare paying passengers that pay their mortgages and keep them employed.
Everybody has bad days from time to time. However, recognise that you chose to be a flight attendant, it's your job make the passengers journey as pleasant as possible and there are a lot of people out there who would love a job like yours.
It doesn't take a lot of effort to go the extra yard in the execution of your duties, yet the impression left on your customers can be quite dramatic.
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BA
Why would the pilots be interested in trying to explain anything face-to-face with the punters??
Any well-intentioned attempt at placating 300-odd cranky cattle, who have just suffered an aborted take-off and the additional indignity of having soiled their pants, will inevitably end up with the usual stupid questions (why did you stop, why didn't you just keep going, why didn't you just turn around and try again, why does it take 10hrs just to have a look at the brakes, why can't crew fly 24hr days, you just sit there right??? why.....) and soon followed by mob-actions.
So why TF would the pilots be the least interested in getting involved BA??? That's what YOU are there for, BA, when you're not dispensing peanuts, scowls and bad karma.
BA's obviously been divorced by a couple of pilots in her time...
Any well-intentioned attempt at placating 300-odd cranky cattle, who have just suffered an aborted take-off and the additional indignity of having soiled their pants, will inevitably end up with the usual stupid questions (why did you stop, why didn't you just keep going, why didn't you just turn around and try again, why does it take 10hrs just to have a look at the brakes, why can't crew fly 24hr days, you just sit there right??? why.....) and soon followed by mob-actions.
So why TF would the pilots be the least interested in getting involved BA??? That's what YOU are there for, BA, when you're not dispensing peanuts, scowls and bad karma.
BA's obviously been divorced by a couple of pilots in her time...
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I disagree TooFiddly.
Almost any time we have some sort of abnormality, I will go down and do a face-to-face PA from FA1's handset. Admittedly I only have to face 50 punters, not 250.
Of course I'll wait until we're back at the gate and shut down. I'f we taxi back and go straight away I wait until we get to the destination to do the face-to-face.
Never once had any complaints or criticism from the pax. Had a couple of good letters though
Almost any time we have some sort of abnormality, I will go down and do a face-to-face PA from FA1's handset. Admittedly I only have to face 50 punters, not 250.
Of course I'll wait until we're back at the gate and shut down. I'f we taxi back and go straight away I wait until we get to the destination to do the face-to-face.
Never once had any complaints or criticism from the pax. Had a couple of good letters though
Bottums Up
My last RTO was due a birdstrike < 80kts (loudest bang I've heard on an aeroplane 
). Whilst standing in the doorway farewelling the pax (PR a-la Jarse), the most common question was, "why didn't you swerve and avoid it?"
Sheesh.
). Whilst standing in the doorway farewelling the pax (PR a-la Jarse), the most common question was, "why didn't you swerve and avoid it?"Sheesh.
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This is a cut and paste from an email to me from someone whom was on the flight.. Just thought i would pass it on....
“From someone who was there it was obvious that Qantas had no plan or process for something like this happening. (Which surprised me). There is no need to blame cabin crew or pilots when there is obviously no “damage control plan”. From my observations the Cabin crew were above and beyond. All people wanted was to be kept informed, even if it was not good news “this did not happen” , two or three announcements were made over 9hrs. I am sure that Qantas has an IT recovery plan and a whole risk analysis and a database for their business but have no plan or “process” to deal with a delay effecting their income generating business. As a business person myself I am shocked to see something as fundamental as this does not have a process. If they did have a process for delays of this nature, it is a very poor one.
In one word “amateur”.
In one word “amateur”.
I'm just planning my next holiday, and this post demonstrates why Qantas is not going to be any part of it.
I particularly love Too Fiddy's nomenclature of us passengers as "Cranky Cattle". This I guess is an improvement on the term "self loading frieght".
I have personally had a five hour delay thanks to Qantas not having the requisite spare in Mellbourne (in this case a spoiler actuator that started leaking on pushback) so I am not surprised by Qantas's pathetic and ineffectual attempts to do anything for its passengers.
After all guys, its not like we have any choice in the matter. Every other airline is loaded to capacity leaving us no choice. Its not like we can vote with our feet and go somewhere else because you have over 40% of the total capacity.
So once again I hope your Board continues to make crappy decisions until you ***** ( starts with C) go out of business as you so richly deserve to do.
You have no respect for your customers. That is reason enough for your demise.
I particularly love Too Fiddy's nomenclature of us passengers as "Cranky Cattle". This I guess is an improvement on the term "self loading frieght".
I have personally had a five hour delay thanks to Qantas not having the requisite spare in Mellbourne (in this case a spoiler actuator that started leaking on pushback) so I am not surprised by Qantas's pathetic and ineffectual attempts to do anything for its passengers.
After all guys, its not like we have any choice in the matter. Every other airline is loaded to capacity leaving us no choice. Its not like we can vote with our feet and go somewhere else because you have over 40% of the total capacity.
So once again I hope your Board continues to make crappy decisions until you ***** ( starts with C) go out of business as you so richly deserve to do.
You have no respect for your customers. That is reason enough for your demise.
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It is all too easy to be critical when one is subject to some inconveniece, especially when you have no control over it. I said earlier and I will say it again:
Perhaps in the headlong descent by those demanding cheaper fares to the level of Low Cost Carriers, should also remember the level of service they deliver. Just ask anyone that has been the subject of a delay/cancellation of a carrier such as Ryanair or the like. Then you might be justified to get all huffy about 'service'.
Maybe some have been watching too much "Airport or Airline", it certainly seems that way.
tipsy
Those of you that are a part of a professional, mature airline won't need any further explanation, as for the rest, you wouldn't understand anyway.
Perhaps in the headlong descent by those demanding cheaper fares to the level of Low Cost Carriers, should also remember the level of service they deliver. Just ask anyone that has been the subject of a delay/cancellation of a carrier such as Ryanair or the like. Then you might be justified to get all huffy about 'service'.
Maybe some have been watching too much "Airport or Airline", it certainly seems that way.
tipsy