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We're Low Cost, But High Standard: Jetstar.

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We're Low Cost, But High Standard: Jetstar.

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Old 10th May 2004, 04:52
  #21 (permalink)  
 
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Lame, I think you'll find that passengers that use Avalon use it of their own volition. It's actually quicker to get to than Tulla from some of the western burbs of Melbourne.
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Old 10th May 2004, 05:39
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Josh, I'm not that clever. But I just don't understand most of the things that you write. You actually write as you if you are talking very quickly. Like, maybe on speed perhaps?
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Old 10th May 2004, 06:14
  #23 (permalink)  
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EPIRB,

I realise that, however all of Mrs Lame's relatives live in the Eastern Suburbs.

As I indicated before, several Qantas frequent flyers that I know, have been warned by their travel agents that after JetStar begins these flights, they MAY get bumped on to those flights, under certain circumstances.

THAT would be a great inconvenience, if you are planning on arriving at Tulla and end up out at Avalon.

Best regards,

Lame.
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Old 10th May 2004, 09:43
  #24 (permalink)  
 
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Lame, I understand where you are coming from, however, a ticket is a legal contract and if they have sold you a ticket from say Brisbane to Melbourne, they have a legal obligation to fly you to Melbourne, weather etc. permitting, not to Avalon. If they want the truth they should contact Qantas as the travel agents weren't too happy with Jetstar, not sure if that's the case now. Personally I couldn't see them being bumped as there would be no apparent need to. I would think the only way that this was to happen was if Qantas was no longer operating to a port and Jetstar had taken over from them.
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Old 10th May 2004, 10:15
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cactus jack

whats so hard about understanding this:

the guys sed "were low paid, have no morals: Jetstar"

ill explain it simply...

were low paid ---> well if we 'were' low paid, what are we now? i mean, whats he implying? that we got a pay rise?

have no morals ----> and how does he know we have no morals? does he know any of us that are employed with JQ?

Cause i dont know him and i have morals...

It seems he is very confussed, and if thats so hard to understand... then maybe you are slow afterall. No offence dude!

lata
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Old 10th May 2004, 10:30
  #26 (permalink)  
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Lightbulb

EPIRB, maybe it is the travel agents, who don't like JetStar, but why would they be also putting people off Qantas by saying this?

The story was, that although these people may be booked on Qantas say from Brisbane to Melbourne, if say the Qantas Aircraft went U/S and there was no spare immediately available, they would be put on JetStar if they had a flight going.

This is no different to what happened for decades with Qantas and Ansett, they used to just sign the tickets over.
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Old 10th May 2004, 11:33
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Question

Where are you actually coming from Josh?...

I mean, you've got me fooled!

Do you want to try again, so that we at least have a chance to work out what you're on about?
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Old 10th May 2004, 12:50
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and the transfer of pax from airline to airline still happens between QF and ZL, and to a lesser degree QF to DJ and to an even lesser extent DJ to QF.
and in tassie and I am sure elsewhere in some certain areas it is not unusual to transfer pax to other airlines be it for weather or broken planes
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Old 10th May 2004, 14:47
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EPIRB
You're on thin ice when you say that a ticket is a legal contract. It is just a receipt for monies paid. It is not a guarantee to carry you anywhere, as Southern handler points out, due to any number of reasons.

However, if you are accepted for boarding a different set of rules come in to play (these vary from airline to airline) but it does not stop any airline from transfering you to another carrier to take you to any port so long as you are taken to your destination - even by bus... like Avalon to Tullamarine. Or they can refund monies paid.
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Old 10th May 2004, 19:49
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Josh my boy?

Let me explain it you you. Proplever there, has a great deal of angst with Jetstar and he is famous for airing those views on Pprune. He is of the belief that the Jetstar guys and gals have intentionally accepted a pay deal that is substandard, and by so doing undermined all of us as professional pilots. Hence - low paid no morals.

Now, I'm not going to enter a debate about whether or not he is right - just wanted to set you straight about propy's mindset.

Now in future, Josh? Slow your typing down a little. Use correct spelling, grammar, and punctuation. That way old fella's like amos and I can understand you.

Have a good day, kiddo.
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Old 10th May 2004, 21:01
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EPIRB

a ticket is a legal contract and if they have sold you a ticket from say Brisbane to Melbourne, they have a legal obligation to fly you to Melbourne, weather etc. permitting, not to Avalon
Sorry to say this, but a lot of people have been bumped onto Jetstar after paying a full Qantas fare.

A couple I know are currently fighting this out with the big Q. Guess what, Qantas will not be covering that route after May 25, so its VB or drive.

The fact is the airfare is for passage from MEL to OOL and return, they will still provide this service but via a different name and location.

This is only one case, must be 1,000’s on the books. Keep up the good work Jet*.
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Old 11th May 2004, 01:35
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It was mentioned much earlier in this thread that jet* would'nt be popular with the Oz public. Why not? same seat pitch, lack of food and lack of inflight entertainment as VB.

All they have to do is run on schedule ( on flights that are into headwinds ) and they will be in front of VB.
If you have ever had to meet people at PH airport that are travelling from SY, ML or BN , you will know what I mean.
I know that some VB drivers try to maintain schedule, but they are actually going against policy
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Old 11th May 2004, 01:47
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In fact QF are still flying the MEL OOL and i'm pretty sure that with all the start up routes QF will be flying (apart from one or two), me thinks dont hold your breath for QF to stay on these routes long term.
those pax whose need to be transferred of the QF to JQ cant travel on the QF flight but if the flight does not suit they can go via SYD. I also know of pax who have had a refund paid for hte difference between the QF and JQ pricing
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Old 11th May 2004, 10:57
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Would just like to clear up a misconception. Filghts to or from AVV will not connect to other flights or be sold as a connection by QF or JQ. The only people flying into AVV will be those who CHOOSE to do so! Not sure about QF bumping BNE-MEL pax on a JQ flight to AVV. Firstly there is many other flights BNE-MEL and QF could route them via SYD also. I think it would be highly unlikely for QF to bump people onto JQ when there is only two BNE-AVV flights a day and they are already full by all accounts. Not to mention it is a different destination. You can markert an airfeild as whatever city you like (ie. Melbourne/Avalon or Ballina/Byron). At the end of the day AVV is a different destination to MEL.

The only flights into AVV are from SYD and BNE. ALL other JQ flights will depart from Tulla!

I have operated over 20 sectors on the re configed a/c with 125 seats. Like Watchdog said the legroom is similar to standards elsewhere. I felt it was the same as down the back on a QF 737. Out of the 2000 or so customers on the flights I have worked with the 125 config NOT ONE has complained. Not one customer has made any remark re. the seats. Other crew say the same. These a/c have the TWA Slimline seats though. Will be interesting to see if the use the older Impulse seats on the a/c that have them. They are really bulky and have a HUGE recline - won't be too popular with 30" pitch if that's the way they go.

I am sure JQ will go back on it's seating policy but who knows? Australians might love it. we just don't know yet. People sit wherever they want now anyway. As cabin crew it is very frustrating trying to explain to someone they can't just sit wherever.

Australians. They complain about checking in two hours before and being allocated the last row. Now they are complaining they can check in two hours before, board first and sit where they like!
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Old 12th May 2004, 05:02
  #35 (permalink)  
 
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Props -
MEL-OOL flights ops into Tullamarine NOT AVV. Your friend is wrong.

Also QF (2 flights non stop) and JQ (four flights) ops together on the route until July 21. If it was after this date your friend must have booked REALLY FAR in advance - highly unlikely. Your friend would also have the chance to fly QF the whole way through via SYD (on flights after July 21). Especially if they paid full fare - highly unlikely.

Any person bumped onto a JQ flight, regardless of fare paid receives $20 refund. $20 could buy you two sandwiches, a chocolate bar and whatever drink. More than your friend would have recieved on QF. Having tested the JQ on board product it beats any cold QF meal hand down.

If your friend paid full fare on QF he could refund the ticket and buy a full fare on JQ for 40% less. He could use the $150 ($300 return) odd he saves to buy himself a clue. Or is a $300 saving not worth forgoeing the boxed refreshment (he would whinge about anyway), one inch legroom (yep a WHOLE inch) and surly FAs (for the most part - there is always lovely exceptions)?

Never let the facts get in the way of a good story, hey.
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Old 12th May 2004, 20:14
  #36 (permalink)  
 
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Never really been a problem for myself, however I am told that every inch counts.
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Old 13th May 2004, 06:46
  #37 (permalink)  
 
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CJ -
I wasn't going to go there!
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Old 13th May 2004, 07:12
  #38 (permalink)  
 
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So how do you send your kid's away if they dont take UM'S????

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Old 13th May 2004, 09:27
  #39 (permalink)  

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Probably pay for an F/A to travel solely to supervise kids.

or

Send granny/gramps a ticket to come gett'em.
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Old 13th May 2004, 11:53
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Alan -
Put them on QF or DJ services.

In the US they charge for 'UM service' and it is more when a connection is involved. I am surprised JQ didn't explore the charging thing further.

Still if you have an 8 year old and a 10 year old doing one sector it wouldn't be a problem under normal circumstances. (The parent is there to meet them at the other end and there is no diversion enroute) The actual JQ policy is they don't carry children who need to be looked after. So if a parent decides their child/ren is OK to get on and off a plane themselves then so be it. Just hope and pray there is no diversion and granny is at the airport to meet them!
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