Most half decent b&b's will either give you access to cooking facilities, fridges, freezers, cupboards for food etc, or cook you a meal every night for free or a small price. Most places on Westby Road were like this. We had full use of kitchen anytime of day, huge living room with telly etc. And as someone has said, you get plenty of mostly edible food at college for lunch.

Sorry GBman,
Mr and Mrs Aramark refers to the company that does the catering in the college canteen at lunchtimes(open all day actually). It's not gourmet stuff but it is ok and very affordable - you can get a 3 course meal for around £3.50.
With regards to council tax, you can get a form from the CRO that confirms you are in full time edcuation and Bournemouth council accept this as proof of being a student and you don't pay c.tax.

That would seem to make renting a much more sensible prospect, thanks for the info ss2004 :ok: . I've seen 3 bed houses up for £1100 a month which would make it not much more per person than my student house in Southampton was. Still, i'm aware that this is serious drifting, so i'll silence myself.

(some more serious drifting...

http://farm1.static.flickr.com/209/5...a4fc7e706d.jpg

Coat time.)

Ginger, just be warned before committing to renting a place, unless you can get a very flexible lease. Whilst at the college, you might be sent out to a unit at short notice to 'hold'. You don't want to be stuck paying rent for a place in Bournemouth and accommodation costs elsewhere at the same time.

Is it wrong that in the picture above, I find the rock formation more interesting than the car? I'll try to keep my geologist-inner-being locked away from now on...

Gingerbreadman...what about renting a room in someone's house? My boyfriend's mum rents hers out (when he's not there I hasten to add!) and she lives in Christchurch. There are loads of people who do it too so you won't necessarily have the hassle of a contract, will py a reasonable amount for rent/keep and it's negotiable. You'd have full use of a kitchen with somewhere to store food if you needed to, although some places do tend to charge a little extra if you wish to use their washing/drying machine etc which is only fair.

If I had a 3 bed place I'd rent a room out to CATC students as I'm only in Christchurch myself. Try flatmateclick.com (or UK??) as they may have something, the noticeboards at the school and word of mouth from graduating students perhaps.

HTH

Gonzo,

Whilst that is true, (especialy these days) most people who can stay with their folks are sent to hold somewhere near there and then ones who are forced to hold a way off have their travel and accomodation paid for.
On a more sombre note, when considering a rental contract, us TATC's need to be aware of the possibility that we could fail the course we're on and be chopped within 3 months:{:{

Oh, really...I hadn't heard of that. Still, you'd still be better off if you weren't paying anything for an empty flat in Bournemouth.

Gonzo, silly as it may sound...you're based at LHR? Do you know someone called Jason Cooper?

Oh, and thanks Snelly!;):):O

I won't be starting until April anyway Gonzo, so i'm not on the brink of signing any contracts. Thanks for the warning though, I hadn't factored that in. Likewise Snelly, the thought of being chopped is something i'll have to allow for (:uhoh:).

As for the car - as something to look at I think i'd side with the geology comment. As for something to do myself, i'll take the rally car to go.

Are we all geology geeks then?:O

some questions from a newbee...
 

Hi All,

Firstly, a BIG thank you to everyone who has contributed to this thread. It has been a huge help to me over the last 4 months, having just been told that I've made it! :)

This is my first post, not wanting to jinx anything but feel safe to do so now!

Anyway, I just have a few questions I'm hoping y'all can help me with...

1. I, like others, have been asked to start at the college in April (much sooner than I thought!). I was told that both Area and the airports have asked for a much bigger quota this year which accounts for the apparently big course. Should this concern me? I mean, is it likely to mean less one on one time given there will be more students for each instructor etc? Does that equate to an overall lower chance of passing? Hmmm...

2. Area or Aerodrome? Having visited EGCC several times now, I would give anything to work on the Aerodrome side. I know that everyone says this and there's never enough spaces for all that want to do it, but is there anything you can do to sway your odds here?

3. Are all the courses the same or do they have more area- or aerodrome-based courses throughout the year? I know about the basic + 3 months (aerodrome) or +6 months (area) but just wondered if particular start dates leant towards either side?

4. The dreaded medicals. I've been told I've passed the NATS medical, and that I also need a CAA Class 1 medical. The HR lady said that this shouldn't be an issue and they usually organise a coach to take a load of us down to Gatwick one day from college (never heard of that before, anyone else?). It's just, I'd like to get all that stuff sorted before leaving my current job and starting at Hurn. Would be nice to know that it definitely was in the bag and I'm not dreaming!

Sorry for such a big post. Things are moving quite fast right now! Would appreciate any guidance.

Thanks and good luck to those currently in the process...keep going and remain determined!

gc4atco

Hey gc4atco,

Firstly many congratulations!

Can I ask when you passed the 3rd stage and attended the medical? I attended my 3rd stage on 22 November and passed medical 2 days ago but have not heard anything about start dates! Maybe I am just being too eager ;)

Congrats on passing stage 3! I've got my stage 2 on thursday which I am looking forward to. It's the waiting for an answer which gets to me!

thanks all.

actowannabe - I did my 3rd stage around when you did and medical also. I wouldn't worry though - HR are very busy with the January start group so they tell me. If in doubt give them a call, or a message on through the recruitment tool.

Best of luck CJayne!

Stage 1
 

I attended my first stage yesterday. Not what I expected. There must have been about 25 of us there. Because, like others, I got there an hour early, I got a decent sofa seat in the waiting room. I strongly advise others going for their stage one to get there early to get a comfy seat. :ok:

I'd travelled there the previous day (sunday) and asked reception where I was expected to present myself on the day. The receptionist had never heard of NATS :} so I assumed she was a weekender. The next day they sounded more informed and directed me to the second floor. Each floor, it turns out, has a little reception desk, and waiting area where we all were.

We were split into two groups. Mine attended a small talk by Steve and Mike, both experienced ATCOs where you have the opportunity to listen to what ATC is like from the horse’s mouth and ask as many questions as you wish within 45mins. This isn’t assessed as goes a lot quicker than I would have liked. But then again, had it been left up to me, I’d have talked to them all day. Besides, since I had already visited Heathrow tower and Swanwick centre and had read through MATS part-1 50 times, I pretty much knew everything that had been said :8 . They even showed us a tabulated printout of the salary we can expect to get throughout our careers. Turns out, I already have this too, LOL :E . You’ll need to subtly steer the conversation that way and ask for it when you visit Swanwick if you want a copy.

I’m thankful I did this part before the tests as it helped me to relax. The most important thing you could do to help yourself, I found, was to relax. That’s why you need to get there early and talk to the other applicants to help ease the tension. Also, drink lots (of water, cheeky) and don’t expect to finish the tests. You won’t. Not only is it difficult, but I’m pretty sure it’s impossible. :uhoh:

Next I did the motivation test followed by the personality questionnaire (don’t want to call it a test). I have to say, I was very disappointed with the test. I had learned the motivation paper given to us back to front, including the data about the aircraft IN ITS ENTIRETY. And it turns out it is only there to give us the gist about aircraft. Never mind, I don’t regret having prepared so thoroughly. Unfortunately, I read in previous threads that all the answers are in the motivation paper. This isn’t entirely true. You’ll need to prepare for speed/distance/time questions and distance estimation questions on top of the preparation material. Nowhere in the text did it say what the distance between London and New-York is. I’m sorry, I’m ranting. If you must know, it’s because I know I’ve got that question wrong, lol :ugh: ! This part is timed (40 questions/18 minutes). I finish with plenty of time to spare. PREPARE!

Next came the personality questionnaire. 40 questions, not timed. I was the last to finish. Not very pleasant. Questions repeat themselves and you’re expected to be black or white. Either you are obsessed with past mistakes unable to move on, or you can’t stop looking ahead, never focussing on the task at hand. And if you choose a balance, you can then be accused of lying. They ask you to be as honest “as possible”. I’m sure that is because they know it’s not possible to be honest given the options you’re given. :oh:

A short coffee break. :zzz:

Then comes the REAL testing tests by a psychologist. First a basic checking test. Find which numbers on the left matches the one on the right. (40 questions/5 minutes). Speed and accuracy conflict here. Sounds easy but as the test goes on the numbers get longer and longer. Then another identical test but with letters instead of numbers. I’m a physics graduate and I got through 75% of it. The banking guy next to me did just as badly. Or just as well. Half full or half empty? Lol. :D

Then that diagram test shown in the preparation material. Except all the “commands” were different and there were about ten of them. Again, the test start easy and progressively becomes your worst nightmare. If you don’t hear from me again, I’m pretty sure it’s because of this part.
Finally, the cube thing. Three cubes laid out flat. Each one laid out differently and each one comes with a set of 20 questions with examples of other 3D cubes. You have to say which, if any, of the choices correspond to the flat cube. Not only are the two last cubes not laid out in the traditional cross shape but one cube had two identical sides and the 3D cubes towards the end were also rotated so you had to (in your head) rotate the entire flat cube in your head before (in your head) folding it together. Only to work out that none of the cubes correspond. :{

Then you go home. You get the results in about 15 working days. It’s tough. I suggest taking the following day off work as well, like I did. And drink a mug of hot chocolate. ;)

Any questions?

Sorry for such a long post but I like being thorough and I thought it needed updating. :ok:

The dreaded medicals indeed! Like others said, if you've been passed by the NATS medical you will have no problem at the CAA. When I went to my NATS medical the doctor informed me that it was generally fine but he would be referring me to the CAA at Gatwick for a final decision. I was assured it was nothing to worry about, but that NATS set very high levels and anything that was even remotely borderline would need to have a CAA class one before starting the college.

So I panicked and got a CAA booking the next week! Went down to Gatwick, went through the same again, the CAA Doctor said absolutely no problems, gave me a certificate and sent me on my way. He also stated about NATS high medical standards.

So if NATS are happy for you to start without getting your CAA class one you must be fighting fit and really impressed them at your Swanwick medical!

See you in April!! (reading here I guess the March course is now April!!!)

Great post Amenhotep. Your experiences and thoughts are very similar to mine. The process hasn't changed since I did it in June, but I failed and am waiting til I can reapply. Hopefully you'll get through! Not sure where I went wrong, probably the cubes.

I'd be interested to know how you get on.

Good luck!

I heard from chatting to an HR employee at my 3rd stage (after I had finished!), that the biggest thing that people fail at stage 1 is the number/letter checking test. I was saying surely it was the cubes and code tests, but no, statistically she said it was the numbers and letters test.

Intriguing!

Hi all,
Did stage 1 in December, and have my stage 2 tomorrow. Researching my fingers to the bone at the moment!

Amenhotep, I share your experience almost to the letter! :D

Managed a visit to Swanwick on Monday which was terrific, brilliant to get there and see the job actually being done, and everyone was friendly, helpful and accomodating.

Anyone else on tomorrow afternoons stage 2? I'll see you there :P

Yes...I have my stage 2 tomorrow afternoon Colingrad...see you there!

Hello fellow applicants! Be assured, the very fact that you are reading this forum has increased your chances of being successful tenfold in my opinion.

I hope my previous post helps other prepare for their first stage assessment day. I've given it it's own thread titled "NATS Interview Process - Stage 1" in the hope that people's experiences could be focussed into a single shorter thread (this one has 673 posts now). Perhaps some of those people that have just undergone the second stage could do the same and write a new thread entitled "NATS Interview Process - Stage 2". I don't know about you guys, but I, for one, am still not sure what to fully expect and would find it very helpful. And it would make it slightly easier to know where to find information, and avoid having the same questions repeated several times over. :confused:

Besides, I want to take advantage of any spare time I have to prepare, rather than wait to see if I've actually passed before doing anything about it. Yes, I'm a swot. :E:}
Any volunteers?

I sent a cheeky email to NATS HR yesterday asking for feedback on my stage one failure, even though its been seven months...and they have given me some!

Apparently I passed everything except the cubes, spatial reasoning. I must have done particularly bad on that as surely the pass mark can't be that high?! Anyone got any ideas on how this is marked? I didn't finish it of course, and any anwswers I was below 50% sure I skipped as I heard you get marked down, perhaps thats where I went wrong. Did anyone guess a lot of answers and pass?

Plop
 

Well, I got my results back today for my stage one. And I'm sad to say I didn't make it. :( Basic checking let me down. I got 64/80 whereas the pass mark is 65. In everything else I did fine. I got 93% on the motivation paper! I'm absolutely gutted. One single mark!!!! And now I have to wait another 309 days before reapplying. BAHH!! And I will! This isn't the last you'll hear of me. I'll get you next time NATS, MWAHahahaa.... :E:E:E

They tell you your actual marks now? The only marks I ever heard were my computer test ones, which they briefly told me at stage 3, but they meant nothing to me or the interviewers.

Oh dear.
 

Amenhotep,

My sympathies to you, but if its any consolation, the fact that you know what to expect from the tests next year can only make it easier for you.

You know that all the people reading the other thread are going to say.....
.....Maybe you should have worn a suit.......and cheap jokes along those lines(I wouldn't dream of it obviously).;)

Best of luck next time and bear in mind that many, many people got in second time.
Myself included, and I didn't wear a suit to the test day either.

Nooooo...
 

Lol. Thanks for the encouragement. Besides, I have to succeed next time, or my investment in an airband radio will go to waste :O
Well, it'll be fun too, :}

I wasn't gonna say that. Honest :rolleyes:. Anyway, I'm glad it hasn't put you off next year and at least you know that you are very close to the standard so there isn't much you for you to work at. Although I guess that can be an annoying thing to happen.

Colingrad

If you're the same Colingrad that I think you are from ACC then PM me (or email me - you know the address :ok:) and I'll arrange a visit to Aberdeen for you.

Didn't know you were looking to join our happy band!

Amenhotep,

Sorry to hear that and yep I agree with Paul that if only you had worn a suit....

You got feedback as well eh, did they happen to tell you what your result was for the spatial reasoning? They didn't tell me what mark was for that, just that it was the only thing I failed and was my weakest area. I'd like to know how this is marked, and what's the passmark, etc.

Good luck for next year, I've only got 146 days to go!

Well I had my stage 2 yesterday and thought I'd completely flunked it on the computer test, but just got an email saying I've passed! :) Looking forward to stage 3 now in a few weeks.

CJayne, have you heard yet?
Odi, I'll pm you when I get back to Scotchishland. :ok:

Cool, well done...everyone thinks they fail the computer tests!

I assume from your location you are stage 3-ing it in Glasgow? I bizarrely found stage 3 the most enjoyable. Plus I hear they are trying to get lots of people for the April intake, so might see you then!

P.S. Wear suit. Haha. Like you don't know.... Just taking the mick out of the other NATS process thread postings. :P

Stage 2
 

Hi,

I've got my stage 2 booked now. Was hoping someone could give me an idea of what to expect in the computer tests?

Thanks!

Colingrad...I didn't make it:(
Made lots of v silly mistakes in the motivation paper (I knew I had done when Jocelyn walked back in the room). I'm just not ready for it yet I don't think - I have an 18 week old daughter too so am taking consolation in the fact that I wouldn't get to spend much time watching her grow up if I was spending all my time studying. These things happen for a reason and I will be reapplying next year!

Good luck to you for stage 3 and please do let me know how it goes!

Stage 2 computer tests
 

Miningcat,

There's little you can really do to prepare for the computer tests, except probably to remember Mr. Mannering - Dont Panic!

There are three basic elements to the test:

Checking your ability to remember instructions whilst sorting data, your ability to multi-task (which involves preventing numbers colliding with each other while doing maths sums), and spacial reasoning skills.

If you answer something wrong, don't dwell on it, otherwise you'll not be concentrating on the next question, but at the same time learn from the mistake.

That said, it's easier to say than it is to do on the day. As you'll see from posts here, alot of people come out of the tests thinking they have not done well. I did them when I was 19 and thought they had not gone too bad - I failed that time. I did them just before Christmas, aged (alot) older, and thought I'd blown it - I passed and have stage 3 in two weeks.

Enjoy it, and if you don't make it this year, dont give up.

Thanks a lot stu_h!

Stage 2 advice
 

Hello everyone, Im starting at the college in April, well done to all the others that made it, a wish of perseverence to those that did not.
A while ago someone asked me for advice for stage 2, and i collected all the info I could for that bloke, his name was Simin, hope it went your way.
Anyhoo, I thought it would be useful for others with stage 2 pending, so here it is. Do forgive that its quite lengthy, and staggered in places, its different info from all over patched together.


Hello Simin, thankyou for the thank you. Well done making it to stage two.
Lots of info in the attached Word file, if you cant open it, let me know.
My advice is practice interview questions, write them out, and practice saying them.
Your answers in the interview are scored and they are looking for key words apparently, so include words like "motivated, organised, reliable, efficient, considerate of others, common sense, logical, reasoned, reasonable, constructive critcism", you know , positive things.
The motivation paper this time is 45 questions, mostly from the 2nd booklet, but I took each chapter and made my own notes inculuding bits from the first booklet that were not in the 2nd, by writing out your own notes, over and over, it really sticks. Know the first booklet as well. Brush up on your D/S/T calculations again, about 3or4 dst questions. The personality questionnaire, like it says in the attachment, is just one page, different format, series of statements, rate them -2 to +2, which corresponds to very unlike you to very much like you. I know that the email from nats says there is nothing you can do to prepare, but there is, practice your answers! think of other questions yourself and write out answers and practice saying them. Get someone to give you a mock/practice interview. Very good luck.
One more thing, it might help if you have any kind of game on your PC, and play using your keyboard.
Nokio.
ATTACHMENT
Personnel Interview
I am afraid there are no tricks to pass this.



Everyone gets the same questions to examine your suitability. The only thing
I can say is “be yourself and be open and honest”. Although, don't rush any of
your answers. You will need to think of some good examples for various
skills. Here are some examples of questions you might face:

• Are you any good at concentrating on one task while maintaining awareness of
  what is going on around you?
• Do you have any weaknesses?
• Give an example of good decision/bad decision you have made.
• What action would you take if something weren’t going to plan?
• Do you think teamwork is important?
• What do you consider vital for good teamwork.
• Give an example of when someone recently made you change your mind.
• What type of people do you not like?
• Do you get on with most people?
• Do you act the same around different people.
• Give an example of when you had to take action under pressure
• Would you describe yourself as a messy person?
• Are you reliable?
• Give an example of your reliability?
• What would you do if you found you were struggling with the workload at the college?
• Would you have problems going to others for help?
• Do you take interest in other peoples problems?
• Do you always follow rules?
• What do you think about when you are alone?
• Would you change your approach if it wasn’t working?
• Are you organised? Why?

It is conducted in a very formal manner. Everyone gets the same questions and the interviewer will give you absolutely no feedback on your answers - not even a nod of the head or smile! There's nothing you can do to prepare for this interview. You can only be yourself. This is where you will get the results of your initial selection tests and your answers here will also be compared to your answers in the personality questionnaire you encountered on the first selection stage. Questions go along the lines of: "Do you consider yourself a mature person?" The next question is always "Why?" You will be asked how you cope under pressure, do you have good time management?, do you consider yourself to have any weaknesses? After answering these questions you will almost always be asked to provide an example. So think about real life examples of when you have had to deal with difficult people/situations and when you have had to concentrate on a task while maintaining peripheral awareness. You will also have to give some good reasons why you want the job. You aren't expected to answer everything correctly. Just be honest and open.

2.3 Interviews
For those candidates who are selected for interview, a personality profile is generated by a
computer "expert system" from the data collected at the testing stage and this is available at
the interview. The interviews are conducted against criteria drawn from the original job
analysis. There are two interviews, a technical interview conducted by an operational ATCO,
and a Personnel interview. Emphasis is placed at the interview stage on the motivation for a
career in ATC and previous examples of achievement orientation. The interviews follow a
structured format and measure:
- Motivation/Achievement Orientation - Stability
- Reasoning Skills - Maturity
- Team Skills - Aviation Focus
- Communication Skills - Flexibility
- Ability to Fit into a Regulated System - Integrity
- Domestic Mobility - Problem Solving
- Multi-tasking
- Tenacity

Simin, there are two interviews, one at stage 2, HR interview, one at stage 3 Technical interview with ATCO and HR person.

This is a series of matching and sorting tests, ending with a crude radar type simulation.
Using a keyboard (left or right handed options) you have to react very quickly.
You will have to sort shapes, colours and numbers into categories of varying complexity. For example, to start with you may simply sort all squares as A, all circles as B, triangles as C. Then later receive an instruction to sort all blue triangles as a circle. Similarly with numbers. Sort into 1-50, 51-100, 101-150. Then "if the digits add up to less than 7, sort as 50"
It sounds complicated, but you can practice each stage as often as you like before continuing to the tested phase
In the last part of the test you are given some numbers moving across the screen representing aeroplanes on a radar. You have to remove the minimum number of 'planes' to avoid any collisions. To make this more complex, you then have to do this while also working out some arithmetical questions, which appear for a very short time at the bottom of the screen. YOU decide which is more important!

Q. What are the computer tests all about?
A. The tests measure the following skills.
Ability to absorb information simultaneously from multiple sources.
Ability to absorb new information whilst making decisions.
Ability to project forward using current information.
Ability to make adjustments constantly to the whole picture.
The three computer based tests, are:-
Sort Task. The task requires candidates to sort objects (coloured shapes and numbers) into
categories by given rules. The candidate must take account of occasional messages which
alter the way objects are sorted and monitor whether the object to be sorted matches a given
stimulus which changes from time to time.
Relative Direction Task. This is a two part test, in the first the candidate is presented with a
dot, an arrow and words left or right. The tasks is to say whether the word correctly describes
the position of the dot relative to the arrow. The second part is similar except sometimes the
arrow is shown from behind (represented by the arrow in outline) but the task is still to
describe the position of the dot for someone standing in front of the display.
Moving Objects Task. In this test a series of objects (represented by numbers) move across the
screen at constant speed in different directions. The task is to identify which if any of the
objects will collide and to remove the minimum numbers of objects to prevent all collisions.
In the second part of the test multiple choice arithmetic questions appear at the bottom of the
screen simultaneously with the main tasks to introduce an element of multi tasking.
I am under the impression that the majority think they have failed the computer tests. So I
would not read anything how you felt during the computer tests. Use all the available practice
time and be absolutely sure you understand each test before starting it for real. You are in
control of the speed of progression, so make sure you are comfortable and able to perform to
your best.

In 1992 NATS introduced a second phase of the testing procedure with the development of
computer based tests. The development of the tests arose because the original tests did not
measure the following skills.
- Ability to absorb information simultaneously from multiple sources.
- Ability to absorb new information whilst making decisions.
- Ability to project forward using current information.
- Ability to make adjustments constantly to the whole picture.
The tests were developed by SHL and trials were conducted on candidates at the interview
stage and existing Students, to validate the tests, before they were used for selection of our
Students.
The three computer based tests, are:-
a) Sort Task
The task requires candidates to sort objects (coloured shapes and numbers) into
categories by given rules. The candidate must take account of occasional messages
which alter the way objects are sorted and monitor whether the object to be sorted
matches a given stimulus which changes from time to time.
b) Relative Direction Task
This is a two part test, in the first the candidate is presented with a dot, an arrow and
words left or right. The tasks is to say whether the word correctly describes the
position of the dot relative to the arrow. The second part is similar except sometimes
the arrow is shown from behind (represented by the arrow in outline) but the task is
still to describe the position of the dot for someone standing in front of the display.
c) Moving Objects Task
In this test a series of objects (represented by numbers) move across the screen at
constant speed in different directions. The task is to identify which if any of the
objects will collide and to remove the minimum numbers of objects to prevent all
collisions. In the second part of the test multiple choice arithmetic questions appear
at the bottom of the screen simultaneously with the main tasks to introduce an
element of multi tasking.
Initial feedback from those who took the tests was very encouraging and significant
correlation's with progress have been achieved for tests a) and b) which now form part of the
selection process. Test c), the moving objects task has not yet shown any significant
correlation, however this is due to the relatively small sample size rather than any problems
with the test.
The correlation between the computer based tests and the original paper and pencil tests are
mainly low but generally positive. This confirms that there is sufficient independence
between the computer based tests and the existing tests to ensure that the skills being tested
are not adequately measured at present.

Somebody from PPrune gave me this advice;
“With regards stage 2 (if you haven't yet done it), the PQ is nothing,just a one page really basic questionnaire - nothing taxing at all. Shouldn't be a problem.HR structured interview is a set of 60 questions. You answer them and they judge you according to how you interpret the questions as well as what you give as actual answers. They'll ask you about your teamwork skills, working under pressure, organisation, all the ATCO skills basically. Just make sure you give plenty of good and valid examples.You need to just take it easy on this one, it's not rocket science. I've been reading a lot of posts here on PPRUNE and frankly I think people are worrying about it so much that end up giving stupid answers that aren't logical at all.Just keep a clear head, keep calm and give logical answers - I'm sure you'll see it's not overly difficult - I hope!!!”Good luck Simin, and practice well.
Nokio.

Hi there,

I recently made it to stage 3 but i'm having trouble arragning visits to NATS centres. I always seem to get answer machines or the wrong people. Can anyone help me to arrange a visit?

Do you have anywhere specifically in mind to visit?