gulf_slf
31st Oct 2002, 06:10
The BA 109 (30/10/02) returned to LHR after an apparent transponder failure after nearly 4 hours into the flight.
The right decision given that the 777 was flying in to various Middle Eastern airspace controls, who would be less than undertsanding if the a/c could not identified?
So what happens as the flt goes back up the line the way it came?
However the communication with the ground in Dubai was the usual shambles!!
The flight arrivals number informed us that the flight was still on time and continued to state that it was on time for an hour after the ETA! Not a recording but a manned desk!
The flight Indicator boards at DXB showed 'to be notified' which indiscates something sinister, rather than a more more neutral message such as 'delayed' !
British Airways need to get their communications lines sorted out with the authorities and clearly tell them what the status is, so that they in turn can inform callers and update the information boards accurately.
At times when tensions are running high in the world especially in this area, BA needs to make sure that the friends and relatives waiting for an incoming flight are clearly informed of what is happening !!
The right decision given that the 777 was flying in to various Middle Eastern airspace controls, who would be less than undertsanding if the a/c could not identified?
So what happens as the flt goes back up the line the way it came?
However the communication with the ground in Dubai was the usual shambles!!
The flight arrivals number informed us that the flight was still on time and continued to state that it was on time for an hour after the ETA! Not a recording but a manned desk!
The flight Indicator boards at DXB showed 'to be notified' which indiscates something sinister, rather than a more more neutral message such as 'delayed' !
British Airways need to get their communications lines sorted out with the authorities and clearly tell them what the status is, so that they in turn can inform callers and update the information boards accurately.
At times when tensions are running high in the world especially in this area, BA needs to make sure that the friends and relatives waiting for an incoming flight are clearly informed of what is happening !!