PDA

View Full Version : West Jet Reservations System


Maple Leafs
30th Dec 2009, 16:13
Dear Westjeters:

What is wrong with your reservation system? I have waited 50 minutes only to have the phone connection drop and then another 50 minutes to contact someone( while waiting I booked with AC). What’s up?:confused:

Calling Air Canada to make a reservation, it only takes 10 minutes.:ok:

Not bashing WJ by no means as I usual travel on both carriers and I needed to talk to a person at WJ. It was not like this before.:confused:

When will this be sorted out?:)

Self-Loading Freight

No airline bashing please just looking for a close answer.:ok:

SAS-A321
2nd Jan 2010, 00:08
I have tried to get in contact with them several times and had to wait 40-60 min to get through... That is really bad service to your customers.