View Full Version : BMI cancellation
055166k
17th Apr 2008, 11:33
Chose to book BMI to avoid T5 problems. Outbound flight re-scheduled a couple of weeks ago. Telephone call this morning cancelling return flight with virtually no realistic alternative. Wife definitely not happy...therefore I am unhappy big-time. Anything I should know? I control you chaps every day, but I can reassure you that this unfortunate occurrence will in no affect my service delivery.
FL370 Officeboy
17th Apr 2008, 12:52
Anything I should know?
Yes, the flight is cancelled. Hence the telephone call.
Avman
17th Apr 2008, 14:14
If you are left with no realistic alternative you are entitled to a full refund (restricted ticket or not). Then re book with the competition (perhaps even to LTN, STN, or LGW.
but I can reassure you that this unfortunate occurrence will in no (way) affect my service delivery.
= no special favours for BMI for a while :E