BMI cancellation
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Join Date: Jun 2001
Location: southampton,hampshire,england
Posts: 867
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BMI cancellation
Chose to book BMI to avoid T5 problems. Outbound flight re-scheduled a couple of weeks ago. Telephone call this morning cancelling return flight with virtually no realistic alternative. Wife definitely not happy...therefore I am unhappy big-time. Anything I should know? I control you chaps every day, but I can reassure you that this unfortunate occurrence will in no affect my service delivery.
If you are left with no realistic alternative you are entitled to a full refund (restricted ticket or not). Then re book with the competition (perhaps even to LTN, STN, or LGW.
= no special favours for BMI for a while 
but I can reassure you that this unfortunate occurrence will in no (way) affect my service delivery.
