View Full Version : Ryanair Customer Care (Again)

LGW Vulture
9th Jan 2002, 20:42
You pays your pennies, you take your choice!!

More than 100 Scottish passengers were left stranded at a Belgian airport for several days by thick fog.

Families were forced to sleep on iron benches for up to three nights after Ryanair flights from Charleroi to Prestwick were cancelled two days in a row.

Ryanair says the cancellations were unavoidable.

Full story:

<a href="http://www.ananova.com/yournews/story/sm_491163.html" target="_blank">www.ananova.com/yournews/story/sm_491163.html</a>

10th Jan 2002, 02:54
Controlling the weather is one thing we cannot master yet. Passengers know that FR's customer care ends by giving them a refund. They agree to this before booking by confirming they abide by the terms and conditions of travel.

No sympathy for them here, they knew beforehand what would happen and failed to take out travel insurance which would have sorted them out for these eventualities.

10th Jan 2002, 03:26
Yeah yeah yeah. We know already.
Keep it up. Another hundred nails in yer coffins.

10th Jan 2002, 04:15

Are there any insurance companies out there stupid enough to offer travel insurance to FR pax, given the airline's pathetic track record ?
<img src="confused.gif" border="0">