Originally Posted by CabinCrewe
(Post 11328113)
and an announcement from RDU pending this week…
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Whilst in South Africa this November, I went out and back with BA. It is no surprise that their website needs updating. Not just Comair but Sun-Air ...:hmm:
https://cimg8.ibsrv.net/gimg/pprune....945ec0cefc.png ing. |
PAXboy - are you confusing the South African Sun Air which ceased flying about 20 years ago, with the Danish Sun Air which is still flying as a BA franchisee ? To make it more confusing, there are/were other Sun Air companies in Fiji, New Zealand, Sudan and the USA
https://en.wikipedia.org/wiki/Sun_Air |
Originally Posted by PAXboy
(Post 11349732)
Whilst in South Africa this November, I went out and back with BA. It is no surprise that their website needs updating. Not just Comair but Sun-Air ...:hmm:
https://cimg8.ibsrv.net/gimg/pprune....945ec0cefc.png ing. |
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Originally Posted by crewmeal
(Post 11351397)
Looks like BA have third party issues again, this time with flight planning.
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Originally Posted by crewmeal
(Post 11351397)
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I see BA's app and website is as stable as ever!! In other words crap!!
Booking a flight via ba.com, the website is absolutely dragging...so slow it takes me up to 30 mins to book the actual flight! However, the flight appears not to be booked, when I receive a message along the lines of "there was a problem with your payment method, please call our customer service team or try again" Upon trying again, I received a notification from my bank that a transaction had been made by BA, after checking my bookings it appeared the flight had actually been booked! When trying to add the booking to the app, it cannot be retrieved...this isn't a new problem, I always have to check in and acquire my boarding passes from the website these days. But I could have easily tried to book the same flight or a similar timed flight again and not known the original booking had worked, if I hadn't received the bank's transaction notification! |
Assuming BA really does get the bmi remedy slots following Flybe's bankruptcy... what could or should the airline do with them over S23 ? Lease out, slot sit or do something substantial ?
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I understand Vietnam have lost or are in danger of losing their existing LHR slots, so possibly an option to lease? BA are struggling tor crew as it is.
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Originally Posted by Skipness One Foxtrot
(Post 11386800)
I understand Vietnam have lost or are in danger of losing their existing LHR slots, so possibly an option to lease? BA are struggling tor crew as it is.
Although I would have thought that LGW would have been the airport of choice considering that Vietnam Airlines previously served it. Do you have any further information or details as to why Vietnam Airlines are losing or are in danger of losing their existing LHR slots. |
A woman who represented herself in court by using 80-year-old contract legislation has beaten British Airways (BA) in a row over flight vouchers. Jennie Barber had in January 2020 booked two return flights to Japan departing that May, but they were pulled due to Covid restrictions. BA offered travel vouchers but Ms Barber wanted her money back instead. When BA refused, she hit the law books despite only studying the subject to A-level, and won a full refund. "If you're... an ordinary person who is not a legal professional, going up against someone like British Airways is scary and it is intimidating," she said. She nevertheless beat the airline giant in court by challenging its stance via the Law Reform (Frustrated Contracts) Act 1943. |
In a statement, a spokesperson for BA said: "We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel." They also didn't make any staff redundant, but just put them on the government furlough scheme. To fund all this, Philip Meeson, founder and chairman of Jet2, sold his ownership of the associated distribution cargo company, which had been the business origins. Just all seemed honourable; can you see the BA/IAG principal shareholders doing that? Can you guess who I have channelled our family holiday trips to ever since they started again? |
BA and Vueling both denied me a full refund for flights I booked in 2019 for April 2020. When I challenged it they went silent. In 2022 they got in touch saying I can have my vouchers refunded as a cash sum I had to apply for this.
BA refused to refund me saying there was a problem with my voucher and then we’re Impossible to get hold of. Vueling refunded me £4 out of £82 and then had the nerve to say I received a full refund and refused to help me further. it’s theft. |
Originally Posted by WHBM
(Post 11392938)
That's a complete load of rubbish. That's not 'unprecedented flexibility'. Jet2, who we were booked with, wrote round saying they could not do the trips and offered complete refunds to everyone. You didn't even have to apply, they just turned up within a couple of weeks.
They also didn't make any staff redundant, but just put them on the government furlough scheme. To fund all this, Philip Meeson, founder and chairman of Jet2, sold his ownership of the associated distribution cargo company, which had been the business origins. Just all seemed honourable; can you see the BA/IAG principal shareholders doing that? Can you guess who I have channelled our family holiday trips to ever since they started again? |
Originally Posted by WHBM
(Post 11392938)
They also didn't make any staff redundant.
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Originally Posted by Trinity 09L
(Post 11393598)
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Originally Posted by ClearedToNowhere
(Post 11393044)
Yes they did.
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The initial plan thrown at BALPA by BA "management" was that all the pilots on the B747 fleet were to go, regardless of seniority.
BALPA had kittens and BA got a pay cut out off all their pilots, on the principle of never letting a good crisis go to waste. |
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