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-   -   Newcastle-10 (https://www.pprune.org/airlines-airports-routes/637088-newcastle-10-a.html)

Asturias56 27th Feb 2024 09:23

What flight?

ash666 27th Feb 2024 09:26

Paris.
Now waited over 60 minutes for the lounge but won't get in now.

ash666 27th Feb 2024 09:38

Also at security girls were leaving their posts to join someone else at theirs so no-one doing 1 job and 2 doing another job.
People also complaining about no-one at the priority check-in desk.

JonnyH 27th Feb 2024 10:15


Originally Posted by ash666 (Post 11604758)
I currently have the misfortune to be at NCL.
The security is choas as well over 50% of bags get sent for a hand check and laptops, phones, pads etc taken away for check-in, even with the laughably called fast-track.
And the new lounge is completely full and can't get in.
Is there a worse airport in the world?

There’s plenty of airports that are worse especially if you’re travelling to CDG..

ash666 27th Feb 2024 12:18

One day I hope not to find them.
also hope the security is just going through some sort of testing otherwise there will be riots in the high season.
I was also surprised that a large area was for, "business and Platinum /Gold members".
I was very surprised to find that that was just for Emirates.
I know Emirates is the most prestigious airline at NCL but surely all the KLM and AF flights daily makes them more important.

Jamesair1 27th Feb 2024 15:37

I think you must make a formal complaint to the Management, listing your experiences. Interesting to hear their response.

fl dutchman 27th Feb 2024 16:48

ash666 Just curious about the lounge. Were you travelling in Business, Have airline status that gets you access into the lounge or a pre paid booking for the lounge. Thanks.

ash666 28th Feb 2024 03:59

I was business class Gold status with KLM/AF

Jamesair1 28th Feb 2024 07:39

In theory you should have automatic access to the lounge (presuming they have contracted that with the supplier). It sounds as if the airport could use a second lounge.

ash666 28th Feb 2024 07:56

Very much so.
Many people paying to get in in advance.

GAXLN 28th Feb 2024 08:54

Aspire Lounge
 
Closed for refurbishment from tomorrow I believe. Plan, I understand, is to increase lounge footprint by using space from old BA lounge.

Chesty Morgan 28th Feb 2024 10:35


Originally Posted by ash666 (Post 11605430)
Very much so.
Many people paying to get in in advance.

First World problems eh?

fl dutchman 28th Feb 2024 10:53

Was in the Aspire lounge about a week ago. No problem getting in. (One World Emerald)
I think the refurbishment/extensions are almost complete if not already complete. Apparently there is 100 extra places available versus previously.

The original lounge has been extended into the old BA lounge so will be much bigger than before.

There is a dedicated section for Emirates premium passengers but believe its only used by them for a limited time each day.

I thought the service and staff to be excellent.

However I have heard that during the refurbishment early days some airline status passengers were refused entry because "people who paid " were given priority.
( of course the likes of BA actually pay the lounge to accommodate there status passengers. So that certainly caused some issues.

Perhaps when its fully open there will be room for all. If not I would imagine the airlines who have paid contracted spaces for there premium passengers and those premium passengers themselves will be very upset.

In reality though a second lounge is definitely needed.

ash666 better luck next time. Its quite nice and is open. Hope that makes sense.

ash666 28th Feb 2024 11:21

Greetings from Bangkok.
It will be a while before I get to see the finished lounge and if they have sorted out the security,

SWBKCB 28th Feb 2024 11:32


Originally Posted by Chesty Morgan (Post 11605536)
First World problems eh?

If not getting what you've paid for is a First World problem, then yes :ok:

ash666 28th Feb 2024 11:56


Originally Posted by Jamesair1 (Post 11605043)
I think you must make a formal complaint to the Management, listing your experiences. Interesting to hear their response.

They will just blame the renovations.
It's KLM/AF/BA who need to complain though I would like to hear what they have to say about the security.

Chesty Morgan 28th Feb 2024 12:32


Originally Posted by SWBKCB (Post 11605575)
If not getting what you've paid for is a First World problem, then yes :ok:

Sounds like a lot of people did get what they paid for...:ok:

Falcon900LX 28th Feb 2024 18:22

There was a meeting in the centre of Newcastle today between Saudia and the airport development execs. I'm not currently in a place to say whether it may or may not yield to further opportunities with Saudia. Just thought I'd let you all know they are trying to secure new business.

Teesside TinTin 28th Feb 2024 22:48

Big announcement due next week from what I’ve heard.

Harold77 29th Feb 2024 00:08

easyJet twice weekly to Amsterdam.



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