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-   -   British Airways (https://www.pprune.org/airlines-airports-routes/606124-british-airways.html)

Asturias56 18th Aug 2019 10:05

In one of the "Crazy Rich Asians" books a character goes BALLISTIC when he has to get a BA First Class flight to London from SIN because a member of the family already has gone off in the Gulfstream.............. ;)

PAXboy 18th Aug 2019 17:20

CabinCrewe Yes, I accept all of that but even a small amount more may be too much. Also, as happened with Concorde, there is a view that companies do not want their people travelling F when times are hard. Whatever happens to this country in the next couple of months, I think the demand for top range seats will be further reduced.

Baltic Skies 18th Aug 2019 17:35

Unless you purchase a discounted First ticket,the difference in product from Club World is not such good value.
Lounges apart,i find the BA Club World bed as comfortable as the First cabin.
The service is usually spot on,with the cabin crew in First doing a great job.
Check out the deals,some routes the fare difference is next to nothing.
Lucky to have traveled in First many times,along with Concorde in the past.
Club World is a great,consistent product,but the competition from other carriers on certain routes is amazing.
I am a loyal BA traveler and always enjoy my flights in the premium cabins

bigjim99 18th Aug 2019 21:37

Anyone wise to whats happened with tomorrows EZE-LHR? Already showing 26 hours late..... BA closed, can't get in touch with anyone. Just what you need when paying business fares!

davidjohnson6 18th Aug 2019 22:25

bigjim99 - try phoning the office in the USA or Australia - they will have different hours to the UK office. Granted it'll cost you extra on the phone bill, but if a flight was expected to be 26 hours late, I'd be wanting an answer fairly quickly
That said, it seems to be the flight that was due to leave on *Sunday* evening that is delayed til Monday evening. The flight due to leave on Monday evening does not have a delay marked against it. I suspect pax on Sunday evening's flight have already spent an evening at LHR and will have already been told why their flight is being delayed until Monday

DaveReidUK 19th Aug 2019 07:03

FWIW, Heathrow departures website currently (0800L) shows " Gate open Go to gate A17 on 18 August" for yesterday's outbound flight, so that would suggest around a 10-hour delay to the 22:25L STD.

https://www.heathrow.com/departures/...-eze/18-aug-19

BCALBOY 19th Aug 2019 08:18

As per BA.COM, last nights LHR/EZE was delayed overnight ,new etd 2125hrs tonight , 23 hrs delay.


Consequently,today's EZE/Lhr is delayed overnight,new etd 1530hrs/20, 26hr delay.

BA318 26th Aug 2019 21:50

the word on the grapevine is that Alex Cruz is gone/going from BA. Apparently more tomorrow... anyone heard more?

esscee 26th Aug 2019 21:56

Not before time, if true.

Skipness One Foxtrot 26th Aug 2019 22:28

Is he being thrown under the bus to protect Wee Willie Walsh, who after all still pulls the strings? OK that’s immature but he’s a REALLY hard guy to like, even professionally.

Asturias56 27th Aug 2019 07:02

This latest IT fiasco is doing real damage to the "brand" - amazing they don't seem to realise that everyone will pick up the phone and want to talk to someone when they send out emails like that............

Paul Lupp 27th Aug 2019 07:38

I booked a weekend away to Scotland to use up my Avios, returning on Sunday night, which was the day that BA chose to mark their "100th anniversary". I was hoping that there would be some sort of special souvenir to mark the occasion..... and was of course extremely disappointed to find that the "gift" was a special micro-sized piece of chocolate in a "100 years" souvenir plastic wrapper.

Ah well...... After about 30 years, maybe it's time to switch loyalty to a different (dare I say "better") airline?

WHBM 27th Aug 2019 10:36

Lots of rumours all round the web now about Alex Cruz's departure.

Lordflasheart 27th Aug 2019 11:52

Paralysis ? or Order, counter-order, ***g disorder.
 
...
Paralysed ?

I looked on the BA website for the latest news …. to find – halfway through Tuesday 27th, that the latest update was posted at 1638 on 25th – Sunday. Nearly two days old and rather seriously out of date.

https://www.britishairways.com/en-gb...st-information

There was no mention whatsoever of the email fiasco where booked pax had been told in error their flights were cancelled and a few hours later were told their flights were reinstated (or had never been canx.)

But - “We are currently experiencing extremely high call volumes …”

FAQ - “Where do I go for the latest information … ?”
Answer - “This page ** will be the best place to go …. ** (goes to the link above)

They haven’t asked the CAA if they can borrow any foreign registered aircraft - yet – see today's ORS2 No. 2345 - http://publicapps.caa.co.uk/docs/33/ORS2345.pdf

LFH

...

giblets 27th Aug 2019 20:32


Originally Posted by CabinCrewe (Post 10548112)

Others airlines differentiate even more eg LH private limousine ground transfers

For those that appreciate these things (and often the fare difference is not massive) why would you not?


Simply because the product is significantly behind the likes of Emirates and Singapore to the point they’ve stated their preference to take a stop rather than pay and go direct with BA. (Not myself, but a couple of people who’ve had the chance to compare the comparable products)
Similar complaints about having to pay to reserve a seat J that cost >£4K return

WHBM 28th Aug 2019 09:31


Originally Posted by giblets (Post 10555627)
Similar complaints about having to pay to reserve a seat J that cost >£4K return

The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.


EGAC is Better 28th Aug 2019 16:49


Originally Posted by WHBM (Post 10556008)
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.

I don’t think it is a conundrum at all, they have a system that works as you’ve described protecting their most loyal customers.

Seat selection is free at T-24 for everyone or purchase it in advance if it means that much.

SealinkBF 29th Aug 2019 07:46


Originally Posted by WHBM (Post 10556008)
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.

BA have an internal system that prevents the seats most popular with their Gold members being offered for sale until T-24.



sinbad73 29th Aug 2019 07:58

Is anyone aware of when BA will start to cancel flights for 27 September?

There’s never a good time to do this but what they did last weekend was shambolic.

CabinCrewe 18th Dec 2019 18:12

PDX Portland LHR 788 Jun 2020
Interesting...

AirportPlanner1 18th Dec 2019 18:24


Originally Posted by CabinCrewe (Post 10642972)
PDX Portland LHR 788 Jun 2020
Interesting...

About time. I’d personally have put this one ahead of other recent US launches

PDXCWL45 18th Dec 2019 18:25


Originally Posted by CabinCrewe (Post 10642972)
PDX Portland LHR 788 Jun 2020
Interesting...

Going up against Delta and their 767! Portland has some decent European connectivity now between Delta, BA, Condor and Icelandair.

Asturias56 19th Dec 2019 15:52

Once again an invitation to fill in an enormous online questionnaire that allows me to say if I think BA makes me feel good but has no space for complaints or a discussion of the awful food service and the bone hard seating

No wonder they sail on thinking they're "the world's favourite airline" when they have proofed the system against complaints

SamYeager 19th Dec 2019 16:51

Good job Ryanair's around to take the "accolade" of worst airline from Which. It means BA is only the second worst airline! :ooh:

Kiltrash 19th Dec 2019 17:28

BA2272/2273 LGW to JFK is sold and seat booking as a B777 - 200 4 class seating 3.4.3 in economy. however for the last couple of months has been operated as a Evelop A330 -300 2 class seating economy 2.4.2

the reason I bring this up is that we are on this flight in July 2020

now if it continues we will I'm sure get a re seating email

question is why this flight constantly and why the shortage of Gatwick class B777?

flyerguy 19th Dec 2019 17:31


Originally Posted by Kiltrash (Post 10643688)
BA2272/2273 LGW to JFK is sold and seat booking as a B777 - 200 4 class seating 3.4.3 in economy. however for the last couple of months has been operated as a Evelop A330 -300 2 class seating economy 2.4.2

the reason I bring this up is that we are on this flight in July 2020

now if it continues we will I'm sure get a re seating email

question is why this flight constantly and why the shortage of Gatwick class B777?


Due to the 787 issues out of LHR. Some LGW 777’s have gone up to LHR to help the operation.

Alex321 19th Dec 2019 20:23


Originally Posted by Kiltrash (Post 10643688)
BA2272/2273 LGW to JFK is sold and seat booking as a B777 - 200 4 class seating 3.4.3 in economy. however for the last couple of months has been operated as a Evelop A330 -300 2 class seating economy 2.4.2

the reason I bring this up is that we are on this flight in July 2020

now if it continues we will I'm sure get a re seating email

question is why this flight constantly and why the shortage of Gatwick class B777?

The JFK route is normally scheduled to operate on a GE 777 in a 3 class configuration of 32/52/252. Occasionally the 3 class RR 777 in 32/48/252 or the GE 777 4 class in 14/48/40/136 are used but the 3 4 class 777 aircraft are mainly tied up with the BGI/UVF/BDA as they are first class routes. Any other routes out of LGW with the 4 class 777 operating (they do operate frequently on ANU) the first cabin is sold as a business product. Particularly in winter schedules and during aircraft maintenance the 4 class GE 777 do move around the routes and occasionally get seen on MCO/KIN/CUN etc infrequently.

As flyer guy has said due to ongoing 787 engine issues one of the LGW 3 class GE 777 is currently based at LHR solely covering the BWI route daily. The Evelop lease is due to end mid Jan and the route due back on BA metal after the annual pause to the route for a few weeks end of Jan/start of Feb.



Kiltrash 20th Dec 2019 09:35

Many thanks. Makes sense was/am hoping we get a sub A350 … Chance / Fat


insuindi 30th Dec 2019 11:28

Busiest European BA monopoly destination
 
As a regular on the BA LHR-HAJ services I wondered whether this route is in fact the busiest London (all airports) to Continental Europe destination served by only BA (currently 12/7, from Summer 2020 up to 19/7). Who would know better than this forum? :) any takers?

occasional 31st Dec 2019 13:26

Is the BA website down ? It keeps telling me that it cannot find any flights.

pabely 31st Dec 2019 13:31


Originally Posted by occasional (Post 10650966)
Is the BA website down ? It keeps telling me that it cannot find any flights.

No problems here!

occasional 31st Dec 2019 14:00

I have now got it to show my outgoing flight but when I ask for the return it says that they do not exist - despite my having made a relevant booking earlier in the day.
And on the 1st. Jan. I managed to make the second booking.

ETOPS 9th Jan 2020 07:59

The BBC is reporting that Willie Walsh is retiring as head of IAG w.e.f. 30th June. Some Spanish bloke will take over.

inOban 9th Jan 2020 08:06

'Some Spanish Bloke' is of course Luis Gallego, the head of Iberia.

VickersVicount 9th Jan 2020 16:40


Originally Posted by inOban (Post 10657701)
'Some Spanish Bloke' is of course Luis Gallego, the head of Iberia.

Hope he has some new /different views to Alex Cruz

Dan Dare 9th Jan 2020 16:50

In some parts Gallego means “some Spanish bloke”. I like to think ETOPS knows this.

inOban 9th Jan 2020 17:14

According to Google, it means a Gallician. Given their Celtic-influenced culture, I doubt they like being called Spanish at all!

jensdad 9th Jan 2020 22:22

I can confirm that in South America, the term 'Gallego / Gallega' was (and maybe still is, I'm not sure on that bit) used to refer to any Peninsular Spaniard. I think the idea that their culture is more Celtic-influenced as anybody else's in Western Europe seems to be a modern invention based on the fact that they're on the Western seaboard of Europe. Their language is definitely Romance. But I wouldn't say those last two sentences on a dark night in Vigo :)

ROC10 29th Jan 2020 10:46

BA have suspended all direct flights to/from China until at least Friday (31st).

PAXboy 7th Feb 2020 13:23

An 18+ hour delay to the 057 to JNB last night has gotta hurt the pax. Not too many spare 380s lying around.


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