One further 787-9 due to arrive next year according to All Things 787. The second order has not been listed yet.

Spanish media from what I'm hearing from friends living there is that Spain may not lift restrictions for visiting non Spanish tourists until the winter !!

From the Canaries.......The President of the Canarian Government, Ángel Víctor Torres, has admitted that the Canary Islands “cannot” endure until the end of 2020 without opening hotels, pointing out that the possibility of having internal tourism must be brought forward to “recover economic normality”, to be followed by national tourism and, finally, international tourism.

The Canaries may open but with no aircraft in the sky or boats in the water it would be futile.

I'm surprised by your exclamation points. It's been clear for some time ,to anyone looking at the situation dispassionately, that it would be the winter season at the earliest. No country is going to risk reigniting the fire by allowing visitors from outside their jurisdiction.

Schengen borders are closed until mid May (15th I believe). I'm not certain whether unanimity is required to reopen them, or whether it will be up to each member to make decisions based upon their own circumstances.

Schengen borders were never meant to be closed. EU countries that have closed their borders have acted against EU law, so there is no "requirement" on any EU government on how or whether to open their borders.

Schengen, in reality is now dead. The genie was let out of the bottle and you can`t put it back in.Just like State Aid, that was `temporarily allowed..Being EU they will try to pretend the `project` is still on course......meanwhile

TUI have offered me a 20% discount if I accept a credit voucher for my holiday which was due to take place on 1 May. However, I have to rebook to depart within 28 days of my original departure date i.e 28 May. I would normally be tempted by the offer but they really have to offer something a little realistic or I want a refund. Do they really think (they are professional people and realistic) I can go to Greece on 28 May ? I have really lost confidence in the travel sector who think I should support them over feeding my family with such ludicrous and unrealistic offers. Why is their plight more important than my own personal one and who are they to decide how to use my money. I’m really frustrated and upset with them.

TOM100

I am also going with TUI to Greece but not until 23rd June 2020 - have not heard anything from them yet and not been cancelled.

I assume your travel was for 1st may 2020 and your refund voucher etc is for a new booking which has to be for travel before 28th May 2020. How can they expect that to be OK we will probably still be in lockdown by then. Or do they know something we don't

Have they offered you any other form of refund ?

No they haven’t. I would like to support them but please offer me something that is realistic. Maybe I have misread it ?

Maybe it means they will send me the actual discount code within 28 days of my original departure date in which case fine and I apologise - it isn’t totally clear and of course you can’t get hold of them.

I can see the refund for the actual holiday is valid until Oct 21 but not the 20% incentive validity

TOM100

That clears that up a little bit better, out of interest how did they contact you to tell you that your holiday was cancelled, phone or email ? and how many day before your departure date ? We are still waiting ?

I got the (generic)refund e-mail from them this week, 3 weeks after I was due to fly with them. I've not looked at it properly yet but I think it said I can only get a refund after 12 months (if I haven't used the credit voucher in that time)

And that is in clear breach of the Package Travel Regulations.
Ring your CC and get them to stump up your money via Section75 of the Consumer Credit Act.
Psst - don't tell yeehaw - he didnt believe me when I said it was a year.

No that's not the case. There's a lot of bull floating around social media about this.

You'll automatically get a credit voucher, plus a separate 20% incentive to rebook.

Once you have recieved your credit voucher if you decide you want your money back, you need to apply for a cash refund. They are hoping to do all this within 28 days of your travel date.

If you don't use your credit voucher within 12 months it will revert to a cash refund.

I know its frustrating but just a couple of things to note. Some of TUIs call centres are overseas, these are closed. TUI's UK call centres are open and the staff are amongst the only UK staff not on reduced hours. However they still have to adhere to social distancing so not all desks can be filled and add that to staff who may be self isolating or maybe unable to work due to childcare issues. They are dealing with hundreds of thousands of customers and are getting through them as quickly as is possible.

I asked the last time and I'll ask again. Show me the proof that it says you can't have a refund for a year. You couldn't do that in the other thread, can you now?

They seem to have added a section to the info on the tui website now that also states if you need to claim a refund sooner (before the credit voucher is issued) you can call to do so.

If you’re unable to accept a refund credit you can apply for a refund; due to the volume of holidays impacted, we’re asking you not to contact us until you receive your refund credit so we can continue helping customers in date order. However, if you do need to request your refund before this you can do so using the details below. Please be aware that our call centre teams are incredibly busy, so call waiting times are considerably longer than usual. You can call 0203 451 2868 between 9am and 7pm from Monday to Friday.

Thanks for clarifying. I do have every sympathy with them