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-   -   TUI Airways (https://www.pprune.org/airlines-airports-routes/600845-tui-airways.html)

rog747 1st Jun 2019 07:22


Originally Posted by Sharklet_321 (Post 10483811)
Ryanair were quite open about the compensation they received from Boeing re the MAX issues, surprised that TUI isn’t doing this. Can’t be good to spook investors with those losses. Why can’t they reveal their Boeing compensation deal?

Ryanair is in a somewhat different position to TUI - They have suffered delayed deliveries of 5 aircraft this year - But yes they have had a profits warning due to the MAX groundings which has seen FR lose one million seats this summer. (= Losing 5000 flights with 5 aircraft with 200 seats, 1000 flights per a/c - over an 8 month period that is around 4 rotations a day)

MOL says We’re having a discussion with Boeing” about getting financial compensation for the delays, O’Leary said “I don’t need cash,” he added, saying he wants movement on pricing. CFO Neil Sorahan told Reuters they plan to discuss “modest compensation.” and get a deal on the order book.

TUI OTH has had to pay out ££££ to cover operating all of their package holiday flights and paying for the delays &.compo, and to charter extra aircraft - TUI do not cancel flights usually.
TUI has had to front this cash and if the MAX does not return this season (as we now expect) then these costs for TUI will be in excess of 300m Euros.

(FR can just cancel pax >14 days prior and refund the ticket cost with no other liability)

2Para 1st Jun 2019 10:37

TUI are getting an ordered number of max aircraft, as FR are getting a reported 8 per month rolling deal, maybe that is why.....

SWBKCB 1st Jun 2019 11:23


Boeing’s compensation to airlines for the 737 Max grounding could include aircraft services, training support, adjusted delivery schedules or simply cash, the company’s chief executive Dennis Muilenburg said on 29 May.
Flight - Boeing offers services and cash to make Max operators whole

Matt995 3rd Jun 2019 23:57

G-OOBG B757 ferried from St Athans to Manchester Monday lunch time after under going maintenance, presumably to re-enter service, whilst Olympus A321 SX-ACP was ferried from Manchester to Birmingham early Monday morning to be based, thus bring the expected Birmingham based Olympus aircraft up to 2 to operate for TUI.

Meanwhile the 3rd Olympus A321, SX-ABQ after being on the ground at Antalya for over 2 months, ferried to Athens, then onto East Midlands also Monday morning under a TUI flight number, for a few cabin modifications, before presumably being based at Manchester?

Have TUI now got enough aircraft to operate the full summer schedule?

rog747 4th Jun 2019 05:50


Originally Posted by Matt995 (Post 10485867)
G-OOBG B757 ferried from St Athans to Manchester Monday lunch time after under going maintenance, presumably to re-enter service, whilst Olympus A321 SX-ACP was ferried from Manchester to Birmingham early Monday morning to be based, thus bring the expected Birmingham based Olympus aircraft up to 2 to operate for TUI.

Meanwhile the 3rd Olympus A321, SX-ABQ after being on the ground at Antalya for over 2 months, ferried to Athens, then onto East Midlands also Monday morning under a TUI flight number, for a few cabin modifications, before presumably being based at Manchester?

Have TUI now got enough aircraft to operate the full summer schedule?

I think TUI were hanging on to see how the RTS of the MAX would pan out but I guess we all know we will not see the MAX back anytime soon, and certainty not for the summer season to end of OCT.

Well maybe by now - They should have had 9 MAX on strength for S19
TUI were likely hanging on for the outcome of any RTS of the MAX and TUI would have had a cut off point to make decisions on fleet needs, but they and we, all know now the a/c will not be back this summer season.

SALENO 4th Jun 2019 10:56

We were informed by TUI that we would be flying on an Olympus aircraft from Manchester to Dalaman on 27 May returning 3 Jun. Ended up on a delayed Sunwings aircraft from Dublin on 27th and returned on a B787-9 with originally 150+ empty seats. Sat on the aircraft for nearly 2 hours whilst we took on the pax from a Sunwings 737 to Norwich that had crew issues. The Sunwings aircraft went back to Norwich empty I believe whilst the not so happy Norwich pax came to Manchester prior to a long coach journey home back to Norwich. They were obviously not too pleased but credit to the Captain and crew of TOM715 who did a great job dealing with a difficult situation and the decisions obviously made by TUI Ops. Great flight home on the 787-9 making up some time. Certainly not an easy time for TUI but seem to be doing there best.

matjr79 6th Jun 2019 07:02

Looking at the on time performances of G-OBYG and OBYH so far is pretty shocking, only a couple of flights have been on time.
Why are they departing an hour or two hours late in the mornings when it's the first flight of the day?

Booked on MAN-RHO 22Jun - so far i have no doubt i'm gonna be delayed..

Matjr79

azz767 6th Jun 2019 08:16


Originally Posted by matjr79 (Post 10487553)
Looking at the on time performances of G-OBYG and OBYH so far is pretty shocking, only a couple of flights have been on time.
Why are they departing an hour or two hours late in the mornings when it's the first flight of the day?

Booked on MAN-RHO 22Jun - so far i have no doubt i'm gonna be delayed..

Matjr79

ive been checking as I’m on the MAN-IBZ flight on the 5th July and I have the same concerns. Having said that it was exactly the same last year they were both consistently late.

sixchannel 6th Jun 2019 08:32


Originally Posted by azz767 (Post 10487613)


ive been checking as I’m on the MAN-IBZ flight on the 5th July and I have the same concerns. Having said that it was exactly the same last year they were both consistently late.

After two very heavily delayed TUI trips MAN-FUE in 2016 (May and Oct, so not even high season) when all 4 flights were hours late, we realised that timekeeping was not important to them. Once they'd got your cash you were at their mercy.
Arriving back at really Stupid o"clock, instead of a bit daft o"clock on a wet October night was the final straw.
We took our custom elsewhere - and changed our Airport of choice too - MAN never a happy customer experience anyway.

Cazza_fly 6th Jun 2019 08:41


Originally Posted by matjr79 (Post 10487553)
Looking at the on time performances of G-OBYG and OBYH so far is pretty shocking, only a couple of flights have been on time.
Why are they departing an hour or two hours late in the mornings when it's the first flight of the day?

Booked on MAN-RHO 22Jun - so far i have no doubt i'm gonna be delayed..

Matjr79

First wave slot restrictions and congestion has been crazy just like any summer. These are not the only aircraft affected. Their technical dispatch rate is actually up there with the rest so nothing to do with that. However, one of the 767s has recently been involved with a ground handling incident in MAN encountering damaging the the LH engine nacelle and cowling. Not what they needed, especially right now!

ROC10 9th Jun 2019 14:48

28 hour delay on MAH-MAN, the aircraft is G-OOBG (recently brought back into service after a lengthy idle period at DGX).

ohmslaw 19th Jun 2019 23:16

We have just been informed that our flight to Malta on 2nd July, originally on a TUI 737, will now be operated by a Getjet aircraft. Looking at the Getjet fleet it seems this must be an A320 since it is their only plane with a similar capacity to the 737. However, at 180 seats it is still 9 short of the 737 and I am concerned they will squeeze more rows in and restrict the leg room, since I am 6' 2" with a dodgy knee this could be very uncomfortable. I have now discovered that TUI Netherlands is leasing two such planes, does anyone have any knowledge of their experience?

rog747 20th Jun 2019 04:37


Originally Posted by ohmslaw (Post 10498149)
We have just been informed that our flight to Malta on 2nd July, originally on a TUI 737, will now be operated by a Getjet aircraft. Looking at the Getjet fleet it seems this must be an A320 since it is their only plane with a similar capacity to the 737. However, at 180 seats it is still 9 short of the 737 and I am concerned they will squeeze more rows in and restrict the leg room, since I am 6' 2" with a dodgy knee this could be very uncomfortable. I have now discovered that TUI Netherlands is leasing two such planes, does anyone have any knowledge of their experience?

180 seats are the max capacity for old A320's - the seat pitch is not really that different from a TUI 737-800

TUI cannot reconfigure and squeeze anymore rows in - if they have oversold then it is up to them to sort that problem out before the pax get to go on holiday.
Your best bet at check in is to ask for exit row seats providing your dodgy knee does not prevent you from operating an emergency exit.
Maybe TUI are offering extra legroom too? check that with your booking

ROC10 20th Jun 2019 19:44

G-FDZT suffered a bird strike whilst operating EDI-ACE this morning. It turned back soon (although not immediately) after take-off and it looks like they tried to return to EDI but ended up at GLA. The aircraft is still there now and G-TAWA was ferried from BHX-GLA to operate the flight with an 11 hour delay. G-FDZZ was ferried from LGW-EDI to operate this evening's EDI-DLM with a comparatively minor delay of 1.5 hours.

I must say I am fairly impressed with the way TUI have handled all of this, considering it is summer and the current aircraft shortages. I am actually quite surprised at how well it’s been dealt with – I guess the leased aircraft are helping loosen the schedule a little for now, although it isn’t peak summer yet.

VickersVicount 20th Jun 2019 19:51


Originally Posted by ROC10 (Post 10498902)
G-FDZT suffered a bird strike .... but ended up at GLA.

Maybe just crew concern and nearest landing, but at one point BY/TOM had a fairly substantial line maintenance at GLA which may have helped.

azz767 20th Jun 2019 22:03


Originally Posted by ROC10 (Post 10498902)
G-FDZT suffered a bird strike whilst operating EDI-ACE this morning. It turned back soon (although not immediately) after take-off and it looks like they tried to return to EDI but ended up at GLA. The aircraft is still there now and G-TAWA was ferried from BHX-GLA to operate the flight with an 11 hour delay. G-FDZZ was ferried from LGW-EDI to operate this evening's EDI-DLM with a comparatively minor delay of 1.5 hours.

I must say I am fairly impressed with the way TUI have handled all of this, considering it is summer and the current aircraft shortages. I am actually quite surprised at how well it’s been dealt with – I guess the leased aircraft are helping loosen the schedule a little for now, although it isn’t peak summer yet.

what I find more impressive is that they have sourced leased in a/c that are operating reliably.

how many times have we seen in the past airlines lease in capacity at short notice and they’ve leased in any old shed from any old airline and it’s caused even more disruption. It looks as though tui have done their homework with the max covers, especially Olympus and Alba star both of which are operating consistently on schedule

ROC10 20th Jun 2019 22:34


Originally Posted by azz767 (Post 10499012)


what I find more impressive is that they have sourced leased in a/c that are operating reliably.

how many times have we seen in the past airlines lease in capacity at short notice and they’ve leased in any old shed from any old airline and it’s caused even more disruption. It looks as though tui have done their homework with the max covers, especially Olympus and Alba star both of which are operating consistently on schedule

I agree. I’ll admit I haven’t looked into the leased a/c performance much but the ASL 738 at CWL and Titan A320s in London seem to be running pretty well too.

Rather (perhaps unsurprisingly), Sunwing seems to be one of the main sources of burden. Today the NWI aircraft was poached for DUB flights (seems to be a recurring theme), meaning G-TAWU had to cover at NWI. The outbound ended up going MAN-NWI-LGW-PFO (perhaps for a crew change?) and then PFO-NWI-MAN.

ROC10 21st Jun 2019 15:34

G-FDZT now back in service following the bird strike, positioned GLA-LGW.

liam4393 23rd Jun 2019 17:23

Random question...... flew onboard a Sunwing operated flight REU to ABZ today. 2x Canadian Pilots, 4x TUI Crew and 1x Sunwing Crew who was there to "oversee safety features." This Sunwing crew member stood at Door 1 on boarding, did not smile or welcome anyone onboard, whilst the TUI crew welcomed passengers. During the flight, the Sunwing crew member was in the back galley, handing out the hot food orders to the TUI crew as they operated the bar service.

My question is therefore when the TUI aircraft go over to Canada in winter, is there a TUI member of crew who accompanies the Sunwing crews to also oversee safety features? Perhaps because the TUI aircraft change to the Canadian registrations during winter that there is no need for this? Thanks.

Hudler3292 25th Jun 2019 08:04

G-TAWX
 
Does anyone know what happened to G-TAWX? Flew the CWL-MAH route yesterday morning but stayed there. G-TAWO came to CWL to operate yesterday’s schedule and G-TAWD positioned LGW-MAH for the return flight to Cardiff late last night and is operating out of there today.


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