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I haven't booked with easyJet since 2016, after a late flight cancellation, I had to use the small claims court to recoup my expenses. Looks like little has changed.
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EZY now operates 200 A320 (ceo+neo). Due to MAX issues EZY closed the gap to FR a bit, but still FR is more than one third bigger than EZY (455 a/c compared to 331).
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Another 21 Easyjet flights into/out of Gatwick cancelled today, with the majority of those operating doing so with 2+ hour delays. Another year, another summer of crew shortages and chaos. |
Another bad week-end for easyJet, claims not complying with EU261 over cancellations.... Not so easyJet https://www.independent.co.uk/travel...-a9052256.html
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EZY to operate BHX-GLA 13 x PW from 29 March 2020 https://www.heraldscotland.com/busin...asgow-airport/ |
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Originally Posted by sinbad73
(Post 10544625)
EZY to operate BHX-GLA 13 x PW from 29 March 2020 https://www.heraldscotland.com/busin...asgow-airport/ |
Easyjet at 2135 Berlin TXL to London Gatwick was cancelled on Wednesday 28 August. Aircraft seems to have had an issue earlier in the cycle, it operated out early afternoon LGW-Geneva but hung up there for 4 hours before returning, and next cycle LGW-TXL-LGW was cancelled. Colleague was booked on it.
No advice from Easy for him by contact email (which they insist at booking is for contact in exactly such a circumstance), I just noticed the cancellation on the TXL departures, which at least saved going out to the airport. But Easyjet customer service just airily said they would rebook on next available flight IN TWO DAYS TIME. Or refund and goodbye. No mention of how someone unable to return home at 9pm at night could now handle the situation. No mention of EU261. So we end up sorting it out ourselves, booking on BA and sorting a hotel. Called Easyjet back to discuss, only to find customer service has now closed for the night, apparently they finish at 8pm, which is surely when all the big hangups like this one are coming into play, let alone departures well after this. And looking at the Easyjet fare, before you say "Low cost", it's not. This is a business travel route and they price accordingly. |
All laid out here, if hotel not provided then reasonable expenses can be recovered for accommodation. https://www.easyjet.com/en/terms-and...-cancellations |
Originally Posted by Dct_Mopas
(Post 10557931)
All laid out here, if hotel not provided then reasonable expenses can be recovered for accommodation. https://www.easyjet.com/en/terms-and...-cancellations re-routing, under comparable transport conditions, to your final destination at the earliest opportunity; I had a cancellation at Gatwick recently. Information provided was shocking, there were no alternative easyJet flights from any London airport until at least 24hrs later and those were quickly hoovered up. Fortunately I didn’t play their ridiculous game. While everyone else on my flight got shouty, I booked onto BA out of Heathrow early the following morning and got home many hours faster than easyJet could have offered on their own services. Claim is still pending but my understanding is they will be required to reimburse the significant fare difference, my transport to Heathrow and my overnight accommodation. |
Fortunately I didn’t play their ridiculous game. While everyone else on my flight got shouty, I booked onto BA out of Heathrow early the following morning and got home many hours faster than easyJet could have offered on their own services. Claim is still pending but my understanding is they will be required to reimburse the significant fare difference, my transport to Heathrow and my overnight accommodation. |
I was a victim of the power outage at Manchester earlier in the year and as a consequence my flight from Manchester was cancelled on a Sunday evening. I have to say Menzies in Prague were no use, I booked my own hotel and flight the following day via Brussels back home.
I submitted a claim for the flight and the hotel on the Tuesday and the money was in the bank from Easyjet on Friday of the same week. |
Originally Posted by SWBKCB
(Post 10558518)
Good luck with that :ok: Of course, not everybody has the resources to be able to take that action for themselves.
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Looks like a MAN-BSL A319 diverted into Paris last night with technical issues. A quick aircraft change in Paris & arrival in Basel a couple of hours late, that's pretty good. The return flight however is running about 16 hours late though.
Nothing on Aviation Herald yet on the technical difficulties encountered. |
EasyJet announce new 13x weekly flights between Edinburgh and Birmingham, competition for Flybe.
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Plane_mad_134 - Thank you, Thats great news!!
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3rd Hangar at Gatters
Nothing to do with new routes buy Easyjet are to build a 3rd hangar at Gatwick to take another airbus on what is stand 157.
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Anybody know when EDI-BHX goes on sale?...
Not showing on the app or website.... Currently only showing Birmingham routes from Geneva, Belfast, Glasgow |
Originally Posted by ib26uk
(Post 10579508)
Anybody know when EDI-BHX goes on sale?...
Not showing on the app or website.... Currently only showing Birmingham routes from Geneva, Belfast, Glasgow |
Plane_Mad_134
Great - Thank you !! |
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