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The thing is they could cover crew needs and passenger relations simply by adding £1 or €1 to every seat sold. its not rocket science, people would pay more if they knew no matter what happens the airline would look after you. There is no need for the loco mentality anymore everyone is doing it, Ryanair could grow fast with a better image. most choose Ryanair for there good departure times and network coverage not necessarily price, we are only talking a £ or € for god sake. |
Originally Posted by daz211
(Post 10221057)
The thing is they could cover crew needs and passenger relations simply by adding £1 or €1 to every seat sold. its not rocket science, people would pay more if they knew no matter what happens the airline would look after you. https://aviator.aero/press_releases/10278 |
"People in Rome with no money is just poor money management on there behalf, how did they survive on there holiday in Rome or when they are going."
But they probably didn't realise that they would be stranded in Rome for 5 days, and told to find their own flights home, and then hope that Ryanair find it in their hearts to reimburse them. Its one thing to support the defensible, but supporting the indefensible as you are doing, demeans the validity of your replies. |
Originally Posted by wowzz
(Post 10221168)
"People in Rome with no money is just poor money management on there behalf, how did they survive on there holiday in Rome or when they are going."
But they probably didn't realise that they would be stranded in Rome for 5 days, and told to find their own flights home, and then hope that Ryanair find it in their hearts to reimburse them. Its one thing to support the defensible, but supporting the indefensible as you are doing, demeans the validity of your replies. Ryanair have a duty to get you home as they've sent you out there originally. They also have a duty to pay for the hotels you require and food you consume to a reasonable standard. Often passengers seem to think they won't do these things and themselves opt out of clauses in which these duties are held, leaving themselves often in worse positions. While airlines have a duty to supply EU261 information, it is their own fault if they cannot carry out this basic research before travelling. This information is not hard to find yet ignorance and outrage due to a consumers own ignorance is unbelievable. I'm not stating my opinion on the conditions of Ryanair employees, but rather the complete and utter inability for people to look out for themselves. |
With a such a significant drop in the share price in the last month does MOL have the ability to hold on to his position or is it the beginning of the end for him and will ultimately be pushed out?
Look at where we are in the world in terms of economy. In the employment sector if we do not like our jobs we go somewhere else and this is happening in all facets of industry. So many industries looking for staff and they are just nowhere to be found. The shareholders patience will eventually run out and they will want an improved product. The started this a few years ago with the nicey nicey feel but MOL just can't help himself. |
Originally Posted by AerRyan
(Post 10221189)
Cmon, is this PPRuNe or Facebook?
Ryanair have a duty to get you home as they've sent you out there originally. They also have a duty to pay for the hotels you require and food you consume to a reasonable standard. Often passengers seem to think they won't do these things and themselves opt out of clauses in which these duties are held, leaving themselves often in worse positions. While airlines have a duty to supply EU261 information, it is their own fault if they cannot carry out this basic research before travelling. This information is not hard to find yet ignorance and outrage due to a consumers own ignorance is unbelievable. I'm not stating my opinion on the conditions of Ryanair employees, but rather the complete and utter inability for people to look out for themselves. The staff at the desk were simply saying, we are not Ryanair, there is nothing we can do. Passengers were asking for simple information and being told 4-5 days wait for 2 seats back to Stansted. when asked what hotel or alternative was available, they replied no flight are guaranteed not even 5 days, no hotel at all and no food go and book other flights with other airlines before they are full and in the end the shutter was pulled down. so what can you do. |
Originally Posted by LGS6753
(Post 10221048)
Ryanair is cash-rich because its business model works. If the pilots win major changes to their employment packages, thereby increasing costs substantially, Ryanair's mission to be lowest cost operator will take a hit. They can't afford to let the pilots win, and if any settlement is too costly I can see future changes to the business model that the pilots might not like.
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Originally Posted by airbourne
(Post 10221195)
With a such a significant drop in the share price in the last month does MOL have the ability to hold on to his position or is it the beginning of the end for him and will ultimately be pushed out?
Look at where we are in the world in terms of economy. In the employment sector if we do not like our jobs we go somewhere else and this is happening in all facets of industry. So many industries looking for staff and they are just nowhere to be found. The shareholders patience will eventually run out and they will want an improved product. The started this a few years ago with the nicey nicey feel but MOL just can't help himself. |
All talk at the UK-CAA (x27 !)
Originally Posted by wowzz
(Post 10220842)
I think you'll find that the CAA does not agree with you, as regards EU261 not applying. The view is that the industrial action and consequent flight cancellations, are within Ryanair's control, and that EU 261 is therefore applicable .
My reply? Sweet FA ! Multiply this by 27 (especially in the case of Ireland; Republic of) and the result is exactly what we see today. The EU261 law is just so much hot air in most cases. |
Cutting the cr@p (?)
Originally Posted by mik3bravo
(Post 10221377)
... Ryanair is run by a board and executive leadership team, and not O'Leary. He may be the guy wheeled out to media press conferences and the guy says it as is is, no bullsh!t, no sugar coated, no airy fairy woolie language. But of course some folks can't take that direct blunt tone, cause it cuts through the crap and gets to the heart of the debate and issues. At the end of the day, he's a hard nosed businessman and he's been a huge part of building the successful expansion at Ryanair and the thousands of jobs ultimately created and their welcomed aggressive competition to force airfares downwards. There is no doubt, air travel across Europe wouldn't be what it is today but for likes of Ryanair (and some others too).
Originally Posted by mik3bravo
(Post 10221377)
...Ryanair will continue growth and deliver superior shareholder value and returns to the investment market.
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You really sound like the mouthpiece for Ryanair mik3bravo on here. I am the the first to defend free speech but come on 'it will blow over' never heard such tosh for a longtime, I should know I was connected to the media in one form or another all my working life.
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It will blow over, it's not like the French ATC strikes which will be a staple of air travel in Europe for the foreseeable future.
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c3b...
"Events dear boy events"... Being media savy then you will realise any news being front & centre does not last for too long exceptions being B****t & also our beloved politicos... More than halfway thru the major holiday season where the max disruption has been caused & although actual resolutions may or may not be in evidence in the very short term as far as mass media scrutiny is concerned "it will blow over"...it always does as with any subject... Major flag carriers in Europe have suffered many labour disputes in the past with all the resultant media attention,of course now all "blown over"... |
News from the FR web site...….FR to sell AIR MALTA tickets on the FR web site seems that a deal has been done by both airlines.....make what you will out of that!!!!!!!!!
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EU261 Compensation Cheques sent out not signed - charged extra fees by banks, and no response from Ryanair when the recipients complained.
https://www.bbc.co.uk/news/uk-england-45262871 |
Originally Posted by daz211
(Post 10221212)
Trust me, the majority of passengers knew their rights. The staff at the desk were simply saying, we are not Ryanair, there is nothing we can do. Passengers were asking for simple information and being told 4-5 days wait for 2 seats back to Stansted. when asked what hotel or alternative was available, they replied no flight are guaranteed not even 5 days, no hotel at all and no food go and book other flights with other airlines before they are full and in the end the shutter was pulled down. so what can you do. The law stands as it stands. To which extent someone you are doing business with complies with the law and how difficult (or not) it is to force the law upon your business partner is no different whether you are dealing with Ryanair or someone else. Ryanair (and a lot of other airlines) are simply difficult business partners and it is a choice everyone has to make whether or not you want to enter into contractual relationships with someone who will give you headaches if something goes wrong. As the law stands as it stands, in the end you will prevail, but it will require instructing a legal service provider, advancing costs for travel, accommodation plus legal fees. That is what your business partner bases his business model on: "So what can you do." If I remember correctly, I have received compensation and/or damages without a fuss only once (from a US carrier). In all other cases I had to throw the law book at them, either by threatening legal action or actually initiating proceedings. Not once so far it actually ended up in court. As soon as they saw that I meant business and was about to play hardball, they were quick to cough up the dough. However, I am not really chasing compensation. There have been cases in which I would have been entitled to compensation and I could not be bothered to do something as I was not seriously inconvenienced or had suffered a monetary loss. |
Originally Posted by WHBM
(Post 10230251)
EU261 Compensation Cheques sent out not signed - charged extra fees by banks, and no response from Ryanair when the recipients complained.
https://www.bbc.co.uk/news/uk-england-45262871 |
I wonder why/how these silly people paid unsigned cheques into their accounts in the first place. Is there no end to stupidity in this country?
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Originally Posted by True Blue
(Post 10230351)
I wonder why/how these silly people paid unsigned cheques into their accounts in the first place. Is there no end to stupidity in this country?
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Originally Posted by ATNotts
(Post 10230332)
I'm mystified. Normally if I've paid for a service by card then any refund is paid back into that card account. Why would Ryanair be using cheques, it seems so inefficient, and so 20th century. Can you still buy a seat on Ryanair using cash or cheque?
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Interesting statement by Ryanair in the context of the cheque drama:
“Ryanair complies fully with EU261 legislation, under which no compensation is payable to customers when the delay/cancellation is beyond the airline’s control.“If these strikes, by a tiny minority of Ryanair pilots, were within Ryanair’s control, there would have been no strikes and no cancellations.” Now that is somew serious re-writing of the case law on EU261/04.... Something like: “Ryanair complies fully with EU261 legislation, under which no compensation is payable to customers when the delay/cancellation is beyond the airline’s control. If this broken aircraft manufactured by Boeing, a tiny minority of Ryanair's fleet, was within Ryanair’s control, there would have been no broken aircraft" |
It's disgraceful to say that pilot strikes are beyond their control and therefore they shouldn't pay. They're your employees. Sort your industrial relations out and in the meantime compensate customers who have paid you for a service
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The courts agree with you. That's why Ryanair's statement is misleading spin.
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No bank as I am aware charges an admin fee to put a cheque into your account. Administrative error 'my a**e'!
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Ryanair sending out cheques without a signature should never happen, and I do not mean because it's due to a simple mistake, but for more dubious reasons which the news outlets have not yet realised.
I recently received a compensation cheque for a delayed flight so I'm familiar with their claim procedure via the website. During the form filling process they insist that you supply your bank account number, sort code, IBAN and Swift numbers. None of this private data is required if they then send you a cheque, so why do they ask for it in the first place? I discussed this with the ICO who have taken an interest but suggested that I should follow procedure by firstly take it up with Ryanair prior to their possible involvement. I am currently awaiting a reply to my letter. It seems this could be the case for every claimant using their website so could involve millions of passengers private data. |
I do not understand why the appropriate authorities do not tell Ryanair, very publicly, to follow the correct rules or they will be taking a close interest. It seems to me that Ryanair are always trying to get out of obligations like this, it should be stopped. There are so many people affected here and Ryanair are trying to make it is difficult as possible. Sending out unsigned cheques is almost a delaying tactic, make it as difficult as possible for the claimant. With so much of this going on and the statement shown above, that is why I think the authorities should be saying "we have had enough" and stand over Ryanair until they do it right. But then too many of these tax-payer funded bodies can't be bothered. Like so many things, there are people in the country who could bring this behaviour to an end quickly, but do nothing.
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Originally Posted by mikkie4
(Post 10230106)
News from the FR web site...….FR to sell AIR MALTA tickets on the FR web site seems that a deal has been done by both airlines.....make what you will out of that!!!!!!!!!
But interesting ? |
So much for Ryanair's Brexit threats. Not only are they opening a 3 aircraft base at Southend, today they announce they are increasing their Luton base by 50%
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Wonder what EZY will do about that!!!
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Probably nothing. Wizz grabbed the Monarch slots and Ryanair are grabbing the last 2 stands that will be freed up when the builders compounds are removed. If Easyjet want to react they would have to use non based aircraft.
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Originally Posted by GAZMO
(Post 10231459)
Wonder what EZY will do about that!!!
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Well, FR went into the ring with Easyjet on the STN to Glasgow route, and FR are walking away, aren't they?
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. . . and why are they dumping it? Making profit, is it?
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Originally Posted by inOban
(Post 10231529)
Well, FR went into the ring with Easyjet on the STN to Glasgow route, and FR are walking away, aren't they?
You only need to look at EZY’s short lived venture into the ROI, the LTN-CPH bloodbath and their HAM base closure to see that they cannot compete with FR on a cost basis. EZY is much more of a conservative business model and that’s why their financial results are always very, very good. They will only have aircraft flying where there is money to be made. LTN needed more competition on your ALC and AGP and to a lesser extent BCN. |
Originally Posted by compton3bravo
(Post 10230614)
No bank as I am aware charges an admin fee to put a cheque into your account. Administrative error 'my a**e'!
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Originally Posted by LTNman
(Post 10231456)
So much for Ryanair's Brexit threats. Not only are they opening a 3 aircraft base at Southend, today they announce they are increasing their Luton base by 50%
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Finally, good news for both sides:
Agreement reached between pilots and RyanairArticle |
Originally Posted by LGS6753
(Post 10221048)
Ryanair is cash-rich because its business model works. If the pilots win major changes to their employment packages, thereby increasing costs substantially, Ryanair's mission to be lowest cost operator will take a hit. They can't afford to let the pilots win, and if any settlement is too costly I can see future changes to the business model that the pilots might not like.
Fully expect by 2025 there will be some services using this, 2045 expect pretty much all. |
True. Commercial aviation insurance law being worked on to reflect this inevitable advance to fully autonomous civilian passenger flights.
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Non Priority customers can no longer take second carry on bag from November 1st. 10kg bag which must be placed in hold today will no longer be allowed (in hold free) and cost 8.00 euro and must be checked in at bag drop desks. Priority boarding currently costs 6-8 euro so they could have more problems if more people purchase it and on time performance will not improve. |
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