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Chaos at Terminal 5

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Old 2nd Apr 2008, 04:43
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Concerning the bags, AFP news agency reported BA saying: ""It is quicker for bags with European mainland addresses to go to Milan for sorting and onward transport than waiting for space to appear on flights leaving Heathrow" and BA noted that it sent bags to Milan last year when there was baggage problems.
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Old 2nd Apr 2008, 05:11
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For what it's worth, after reading this ENTIRE thread...

It's only aviation geeks that know what the difference between BA, BAA and HAL is. All the average Joe knows is they booked a flight with BA, and BA is telling them that they can get on the plane, but their bags can't!

BAA is BA's landlord. If I moved into an apartment without making sure the loos flushed, then I really only have myself to blame, no?

I get so many different vibes about the baggage handlers. On one hand we read here that they were only given brief training quite a while ago. On the other hand, we read here that they couldn't resist the urge to take a few swings at each other, and we read that perhaps a few dropped a few spanners into the works. What is one to make of all of this?

I don't know what to make of the baggage handling system. It seems that it's a design imperative for the system that planes depart even when the bags aren't available, so it seems the mountains of bags are deemed acceptable. It seems to me that this epic mountain of 28,000 bags might be the exception rather than the rule, but it also seems that any hiccup at all will result in a few thousand bag hillocks.

Wasn't it a few months ago where we were reading about what a disgrace T4's baggage handling was, and that all would be set right in T5?

The general slagging off of MBAs is great sport, but wasn't it every parent's dream 40-50 years ago that their kids would go to university and NOT get their hands dirty like they did?

And from what I can see in the current era is all the quaint paths from worker bee to inspirational manager just do not exist any more. If one does not get higher education, one is destined for menial labor, such as running a cash register in a mall er airport, or lifting bags off a belt and throwing them into the container that the ever so bright computer tells you to throw them into. Maybe you might get to supervise other bag throwers or register ringers, but I don't think you'll be following in Lord Marshall's footprints.

If one does decide to put away the ipod, video games and mobile phone, hit the books, and jump through all the hoops that is the higher education world these days, then what one has to look forward to is being slagged off by all those folks who think you should have taken the job tossing bags into the bin and pray that by some miracle that you'll be noticed for the true genius that you are and would be magically placed onto the first rung of the ladder that leads to the executive suite.

As much bitching/whining/wingeing as I'm reading here, I still wonder what advice you'd be giving the average 14-18 year old who wants to figure out what path to follow in life.

I wonder if some of the correspondents here really are suggesting to their younger kinfolk that they not take that university appointment and instead take a job on a cruise ship so they could work their way up in life.
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Old 2nd Apr 2008, 05:41
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WTF?
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Old 2nd Apr 2008, 06:16
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What about new Terminal 3 being opened in Singapore

Anybody heard any problems coming out of their new Terminal 3 which started in Jan 2008?
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Old 2nd Apr 2008, 06:24
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Switch 2 to T5. Think (most long hall to T5)

I have read dates of the 26th/27th and 30th of April, I would guess with the switch 1 saga, switch 2 is open to review, however switch 2 occours, the press and the new airlines at Heathrow (open skys) will make the most of it.

They have got Baggs of time to decide when switch 2 starts ???
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Old 2nd Apr 2008, 07:03
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ElectroVlasic, It's not the MBA it's self the people are slagging off, it's the fact that, in most cases, they are given management positions immediately after they get it and have no experience of how that industry functions.
In the old gays even the bosses son started as "tea boy" and worked his way up through all the departments so that he knew exactly who did what, how and why.
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Old 2nd Apr 2008, 07:12
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At least the webb site is up to speed......Just checked it....

Flights at T1 and T4 are operating as normal....

But, webb site shows todays PHL,SEA and ORD are CANX, maybe this is normal ???
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Old 2nd Apr 2008, 07:41
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BA PR

We are operating the vast majority of flights to and from Heathrow Terminal 5. We continue to work towards increasing the number of flights we operate in the days ahead and plan to fly 92 per cent of our flying programme to and from Terminal 5 by Thursday April 3.
That is from the BA website. Sounds rather good, but then they give the actual figures

Wednesday 2 April, 342 flights out of 392 will operate to and from Terminal 5.
Thursday 3 April, 364 flights out of 396 will operate to and from Terminal 5.
Friday 4 April, 360 flights out of 394 will operate to and from Terminal 5.
My maths makes the % 87.2 for Wednesday, 91.9 for Thursday, and then it gets worse again on Friday to 91.3

Looking for a definition of "vast majority" i came across this:

While a simple1 "majority" is more than 50% of any total, a "vast majority" is harder to define. The phrase "vast majority" is most often used to exaggerate the size, relevance, or importance of some statistic.
To avoid ambiguity and the appearance of exaggeration or stupidity, the phrase "vast majority" should be altogether avoided, and instead, say simply, "majority" (which does have a clear meaning), or "X % majority", identifying the exact percent-majority that you consider to be "vast".
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Old 2nd Apr 2008, 08:02
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Freudian slips

In the old gays even the bosses son started as "tea boy"
Green granite - not a freudian slip?
 
Old 2nd Apr 2008, 08:05
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Anagrams

Little side theme, anagrams of the two main 'players' Wee willie and Deadwood; Here is some i made up;

Willie Walsh

Wails He Will (damn right he must be wailing)


Gareth Kirkwood


Who Garoted Kirk
Right Dork Awoke
How To Grade Kirk?
I Threw Grad Kook (kook meaning non-american)
Hard Ego Work Kit
Dark Ego Hit Work
God Heat Row Kirk


(See what you can do)

Last edited by BAengineering; 2nd Apr 2008 at 08:35.
 
Old 2nd Apr 2008, 08:23
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My maths makes the % 87.2 for Wednesday, 91.9 for Thursday, and then it gets worse again on Friday to 91.3

Looking for a definition of "vast majority" i came across this:

While a simple1 "majority" is more than 50% of any total, a "vast majority" is harder to define. The phrase "vast majority" is most often used to exaggerate the size, relevance, or importance of some statistic.
To avoid ambiguity and the appearance of exaggeration or stupidity, the phrase "vast majority" should be altogether avoided, and instead, say simply, "majority" (which does have a clear meaning), or "X % majority", identifying the exact percent-majority that you consider to be "vast".
Maybe its the same language as "slightly more than 20000" = 28000 bags.

Anyway its good to know that the "vast majority" of the 200000 people through T5 have been reunited with their bags.

Looking on the BAA website there are no cancellations showing either to or from T5 - do they too just delete them from the system?

Last edited by rondun; 2nd Apr 2008 at 08:55.
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Old 2nd Apr 2008, 08:25
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Photos of baggage



Looks like BA are once again looking after our passengers luggage, uncontainerised and exposed to the elements, just like the lot last year which was left outside in Terminal 4 and gt soaked through and ruined. They just have no respect for customers, but then we know that. Also looks like the bags are being flown to Milan as they are being loaded onto the Alitalia aircraft in background of photo. Why do BA always give innacurrate press releases, like the bags are being sent by road when they are clearly not.
 
Old 2nd Apr 2008, 08:49
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Joke doing the rounds at BA

All this T5 chaos reminds me last time I checked in at Heathrow I had three cases and at the check in I asked the girl "Can you send one of my suitcases to Paris, one to Milan and one to Cairo please"
"I'm sorry sir, but i'm afraid we can't do that" she replied.
"Why not? you managed it last year"
 
Old 2nd Apr 2008, 08:56
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Picture Of luggage Next to AZ aircraft.

With regard to the above picture, I feel as someone who actually works on the ramp and in T5, I should explain that that is in fact how bags in are transported to bulk loaded aircraft. Bulk loaded being when bags are sent up a conveyor and loaded loose in to an aircraft, and not when bags are put in to ULD's in the baggage hall.

Incidentally the GG on the vehicle stands for Globe Ground a handling agent at LHR. So I doubt this picture has anything to do with transportation of BA luggage. There have been several Jan De Rijk articulated lorries around 551/561 stands. Loading up bags for processing.

I'd love to post more as perhaps a view from the ramp would give you all a less biased less anti-BA view of what's going on, and believe me I'm the first to admit it's been sh!t the last week, but it is getting better.

Sorry if some of this seems like I'm teaching you to suck eggs, but it's pretty clear that some posters on here don't really know what they're talking about.

But keep spinning if needs be, I've got to go to work.

tsb
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Old 2nd Apr 2008, 09:00
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All this T5 chaos reminds me last time I checked in at Heathrow I had three cases and at the check in I asked the girl "Can you send one of my suitcases to Paris, one to Milan and one to Cairo please"
"I'm sorry sir, but i'm afraid we can't do that" she replied.
"Why not? you managed it last year"
Classic!

As for anagrams, if you go with:

BA Chief Willie Walsh, I get:

Web fail while I clash.


Still on the lighter side
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Old 2nd Apr 2008, 09:28
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Skyboy

The only people spinning around this one is BA, like one of those kiddy toys.

Oh just thought I'd save the banner from the BA site which ran until yesterday, reference flying with no bags!!! Another amazing own goal. Posted below for all to see!


Bloody marvelous!!! You just have to see the funny side of it all....of course most passengers do the latter, but not through choice!
 
Old 2nd Apr 2008, 09:29
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In the old gays even the bosses son started as "tea boy"
Green granite - not a freudian slip?
Nice to see someone reads my posts.
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Old 2nd Apr 2008, 10:05
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Reading posts

Green Granite, nobody escapes my gaze

Funny slip up for sure.
 
Old 2nd Apr 2008, 11:57
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Well, not a good start to my trip trough T5. Arrived nice and early and found the business car park full!

Got though security OK, walked to the South lounge to find it closed for health and safety reasons, I think a (water?) leak. No notices, no one at security telling people - just left to find out for yourself.

So walked to the other end of the terminal to the North lounge (centre of the terminal presumably reserved for lucrative trading pitches) which is of course heaving. If the South lounge is not much bigger than the North then there will be chaos when the rest of the flights move.

Not particularly impressed with the lounge area either, very small dedicated working area, additional tables scattered around but no power. Don’t designers and decision makers every fly on business?
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Old 2nd Apr 2008, 12:22
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business car park full

don't worry about the business car park being full. Thats only because the 400 volunteers who are on double time overtime, needed somewhere to park. This was the best they could come up with at short notice. For a minute you probably thought there were a lot of business flyers. Well heard a little birdy who said already indications that forward business bookings have dropped vastly since this debacle. Very sad, very bad.
 


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