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Old 18th Aug 2006, 08:22
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stn baggage

only know that ryanair left behind 1000 bags at stn yesterday
as the baggage system at stansted is findind it hard to handle
extra baggage ( baggage belts keep failing )
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Old 18th Aug 2006, 09:14
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Originally Posted by Michael O'Leary (on FR website)
As a result of the BAA’s chronic inability to staff their Stansted security facilities, combined with nonsensical hand baggage restrictions, security queues are now stretching dramatically through the Stansted terminal paralysing the operation there.

At 04.00 this morning, BAA Stansted had opened just 4 out of 14 security points at the airport. Passengers had already been checking in for one hour at that point. At 05.00 this morning, just one hour prior to the scheduled first wave of departures, BAA Stansted had opened just 7 out of 14 security points.

Once again flights will be delayed and more cancellations are inevitable. Already Ryanair has been forced to cancel eight flights this morning. The chaotic scenes at Stansted Airport show that there is no foundation to BAA CEO Stephen Nelson’s claim that staffing is not a problem.
Any comments on this fiasco from those close to it ?
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Old 18th Aug 2006, 11:21
  #183 (permalink)  
 
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STN security and Bag System

With regards to the baggage system failing at STN. Ryanair use a different bag system in zone J to the rest of the airport and that is where the vast number of their flights check-in. I have not noticed any change in the frequency of stoppages in the baggage system since last week. In all other Zones the bag system is running as normal.
Onto the security area. It does not surprise me that BAA did not have all the security points open. They leave it to late to open all the whole of the security search area and then it delays flight or people miss them. I was round there the other day and the number of people who had missed flights with easyJet and Ryanair all because of the security mess up was shocking. This is not the correct way to run London’s third busiest airport.
An Air Berlin flight went 40 mins late all because of transfer pax not getting through security. Staff had to escort them through security and the directly to the air
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Old 18th Aug 2006, 17:34
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Security has been operating very well the last 2 days with no queues or delays - pretty much back to normal with a huige turn out from Office staff from as early as 0400 to help informa nd prepare customers which massively helps to reduce the number of bags which need to be searched for containing newly prohibited items. Keep up the great work!
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Old 18th Aug 2006, 21:09
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Originally Posted by daz211
PIA first flight due on 15th wonder what security
lines will be like ?
I have seen the info on both the PIA and BAA website but unless you were looking for it like myself it is hard to find as already mentioned. Surely two new long haul routes should be made known to as many people as it possibly can? There was an article in one of the national newspapers which mentioned security on PIA's inaugural Stansted flight. This is good coverage but I would have expected a lot more coverage on both the PIA and BAA websites.
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Old 19th Aug 2006, 08:47
  #186 (permalink)  
 
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Airport Strike Next Weekend

I have just read that there will be a strike next weekend
at LONDON STANSTED (GMB) workers who work for swissport
have voted to strike this bankholiday weekend
swissport handle RYANAIR, EASYJET and many other airlines
500 workers that deal will over 80% of stansted traffic
will strike due to abuse to chk-in staff and the amount
of work the baggage handlers have to deal with due to new security
rules good on em i say it must be sh*t at the monent
and the pay is only about £12,000
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Old 19th Aug 2006, 10:15
  #187 (permalink)  
 
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I feel they should not be striking at the moment. There are enough problems at STN at the moment in past few weeks there has been baggage breakdowns, delays because of the new security measures etc etc. The airline industry at the moment has had a lot of bad press and passengers have had so many hours of waiting in terminals, flight cancellations. This will only further damage the industry, its not the way to go if they do strike it would probably cost them there jobs in the future as people are not going to put up with this and will find other ways of travelling.
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Old 19th Aug 2006, 10:48
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Pay them more and they will have an incentive to work harder in order to deal with the current situation. Lets face it, their job is not getting any easier as the airport gets busier, even under "normal" circumstances....
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Old 19th Aug 2006, 10:49
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you talk about what the passengers have had to put up with
but what about the workers the staff are working much longer
shifts that are twice as busy as normal check-in agents getting
abused missing baggage agents getting spat on and swarn at
baggage handlers being blamed for missing dead line to get bags
on flights and when the try to meet dead lines and bags are late
they still get blamed for missing baggage dont forget these
people yes thats right PEOPLE are getting paid about £12,000
they dont get london waiting or what ever they call it now
working late shifts and coming back for an early the next day
if this was happening in any other business you would understand
the need for action
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Old 19th Aug 2006, 12:31
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You are right its not just the passengers its also the staff who have had to deal with it. Striking wil just make it worse on the staff who do come in and other airport staff. There are other industries which do lates then an early shift such as hospital workers they do the same and junior nurses are on exactly the same pay if not less.
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Old 19th Aug 2006, 16:27
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Originally Posted by eidah
I feel they should not be striking at the moment. There are enough problems at STN at the moment in past few weeks there has been baggage breakdowns, delays because of the new security measures etc etc. The airline industry at the moment has had a lot of bad press and passengers have had so many hours of waiting in terminals, flight cancellations. This will only further damage the industry, its not the way to go if they do strike it would probably cost them there jobs in the future as people are not going to put up with this and will find other ways of travelling.
PLEEEEEEEZE!!!!!!!!!! If the airline industry truly wants to enhance its image it HAS to accept that its workers receive a decent wage. Pay peanuts and you get monkeys. All the time and money spent on training is wasted if you dont retain your staff. This is not rocket science.
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Old 19th Aug 2006, 16:49
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daz 211

Im not quite sure that you have your facts right on this one, firstly the threat of strikes has been about the pay rise and slight changes in conditions for swissport staff and has nothing to do with the recent events.
And secondly £12000 for staff is a joke and can quickly tell you that that is not what the workers of swissport get.
Also i would like to ask how a strike will achieve any solution of the abuse that check in staff recieve, and from being a check in agent for two years i can gaurantee that it is not all that bad and if you speak to the pax in a civilised way they mostly come to reason politely with you however there are the odd ones that no one can help. I am sure that the check in staff that are complaining about the abuse are not all that innocent in this situations, i have seen all too many times the ticket desk or check in agent get fired up for no reason which automatically gets the pax back up..........resulting in an argument and most of the time the staff come off worst but what do you expect to happen. its just the way that passenger handling is. if they want an easy life go work in call centre.
And also your point of the baggage handlers going on strike because of the extra security checks, again if these rules have been implemented by the dft, caa and so on how can swissport be help responsible??? they can only act on orders.
You are right about there being strike but what you think it is about is completely wrong.
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Old 19th Aug 2006, 20:17
  #193 (permalink)  
 
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Ltn_stn

Just see on STN flight arrivals that TOM234y landed at 2019 ex LTN
had a look at LTN arrivals and seen flight TOM6234 IBZ-LTN 2000
not showing anything
anyone know if this is the same flight poss diversion
if it is why ?
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Old 24th Aug 2006, 10:24
  #194 (permalink)  
 
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Jetty collapse at STN

Caught a quite glimpse of the end of a jetty sitting on the ground in a sad state at STN yesterday. Emergency services in attendance. Think it was on the Bravo's with a CSA flight parked next to it. Any details of what hit it?
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Old 24th Aug 2006, 10:52
  #195 (permalink)  
 
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Heard from a colleague there that all airbridges out of service, until inspection takes place.
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Old 24th Aug 2006, 12:11
  #196 (permalink)  
 
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Is this another maintenance item that was put on hold,like so many others.
The low costs dictate the rates,and leave the airports,ground handling
companies et al to try and make it all work.
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Old 24th Aug 2006, 12:14
  #197 (permalink)  
 
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Didn't think the low costs at Stansted used the air bridges.
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Old 24th Aug 2006, 12:17
  #198 (permalink)  
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WHBM

I think the poster means that the total pool of money available puts pressure on.

In other words, the locos may not use the jetties, but they still have to be maintained - so the revenue from the jetty users may not be less than ideal.

No doubt this is why the dedicated FR pier has no jetties - nothing to pay for nothing to maintain.
 
Old 24th Aug 2006, 12:35
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F3G :

Indeed. But you can't really stick it on the low costs that there are problems with equipment which they do not use, can you ? The buck on this one both starts and ends with the airport operator. Which, as we found at the time of their sale to Ferrovial recently, is not short of a bob or two.
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Old 24th Aug 2006, 12:53
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The bridge in question was on A13.

The dispatcher operating it is in hospital, no other people injured.

Bridghead seems to have collapsed whilst being manoeuvered onto a/c.
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