British airline BMI to move jobs to India
Join Date: Jan 2002
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Sausagehead, I agree with you.
It appears that there is very little empathy from the valleys (Alterego), for his work colleagues at the hall.
We all have a job to do (or did, if you are one of the unfortunates in revenue). If you believe that everyone sat in the hall is unable to do their job properly, then maybe you should get off your own ass and come and tell each and everyone one of us just where we're going wrong.
I could very easily go into just what is wrong with certain aspects of the CWL base, but I hope that I am a bit more professional than that.
We are all but cogs in this wheel, aren't we.
It appears that there is very little empathy from the valleys (Alterego), for his work colleagues at the hall.
We all have a job to do (or did, if you are one of the unfortunates in revenue). If you believe that everyone sat in the hall is unable to do their job properly, then maybe you should get off your own ass and come and tell each and everyone one of us just where we're going wrong.
I could very easily go into just what is wrong with certain aspects of the CWL base, but I hope that I am a bit more professional than that.
We are all but cogs in this wheel, aren't we.
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This is globalisation. I had another post few days ago on an issue similar to this one. Pls ignore EK because this post was for that Forum.
Gd luck to guys affected by this decision.
QUOTE
Itīs a buzz like everywhere else. Generaly speaking, worldwide politicians, greedy owners, share-holders and their cronies wanted it for a long time and they got it. It is called the globalisation or relocation of assests to cheaper labour available markets. Obviously EK isnīt relocating but look around for clues.
There is no longer safety for one to plan his/her life unless there is money from a different source. Unfortunately, only a very tiny minority can do it by working in whatever trade as a hobby. Most of us have to work it hard for a living.
People are looking for and slowly finding better jobs giving way to those with either no jobs or less off. Iīve been globetrotting and it is difficult to find one company doing it as most would like it to be. Safety, promotion from within, and all those good practices are things of the past.
Nowadays, bean counters are the most important people to top tier managers because "end of fiscal year numbers" dictate measures to implement future plans in detriment of sound, constructive and focussed goals and practices. Middle tier (responsible) managers then have to reluctantly go back and redraw plans or resign the post or even look for other "greener" pastures. The cronies applaud and live happily ever after...
The latter donīt really care less about the staff. They reached their personal financial targets (bonuses) and thatīs it.
I cannot recall seeing or hearing a "good pro-active and balanced aviation manager" survive a very long time. He/she will eventually become a target for demotion or firing in order to "clear" the way for other plans.
Shareholders demand good returns from top managers who in turn use bean counters to squeeze budgets and so on
My sympathy goes out to all of those going and joining. It is not easy to plan life like that anyway, let alone the guys with kids to look after.
At the moment, and until the scenario changes (???), there is little one can do. Do it where/when you can.
Loyalty is very relative. It applies mainly in small outfits where one knows everyone including the owner(s) and/or his/her family members, etc.. But people want more legitimately; career, Ts & Cs, a larger aircraft, etc., and other problems may rise.
Itīs a full life circle. We heard this before for endless years and it will continue for many years to come.
Listen out for signs, sights & sounds. Make a safe move and donīt be sorry. Good luck !!!
UNQUOTE
Gd luck to guys affected by this decision.
QUOTE
Itīs a buzz like everywhere else. Generaly speaking, worldwide politicians, greedy owners, share-holders and their cronies wanted it for a long time and they got it. It is called the globalisation or relocation of assests to cheaper labour available markets. Obviously EK isnīt relocating but look around for clues.
There is no longer safety for one to plan his/her life unless there is money from a different source. Unfortunately, only a very tiny minority can do it by working in whatever trade as a hobby. Most of us have to work it hard for a living.
People are looking for and slowly finding better jobs giving way to those with either no jobs or less off. Iīve been globetrotting and it is difficult to find one company doing it as most would like it to be. Safety, promotion from within, and all those good practices are things of the past.
Nowadays, bean counters are the most important people to top tier managers because "end of fiscal year numbers" dictate measures to implement future plans in detriment of sound, constructive and focussed goals and practices. Middle tier (responsible) managers then have to reluctantly go back and redraw plans or resign the post or even look for other "greener" pastures. The cronies applaud and live happily ever after...
The latter donīt really care less about the staff. They reached their personal financial targets (bonuses) and thatīs it.
I cannot recall seeing or hearing a "good pro-active and balanced aviation manager" survive a very long time. He/she will eventually become a target for demotion or firing in order to "clear" the way for other plans.
Shareholders demand good returns from top managers who in turn use bean counters to squeeze budgets and so on
My sympathy goes out to all of those going and joining. It is not easy to plan life like that anyway, let alone the guys with kids to look after.
At the moment, and until the scenario changes (???), there is little one can do. Do it where/when you can.
Loyalty is very relative. It applies mainly in small outfits where one knows everyone including the owner(s) and/or his/her family members, etc.. But people want more legitimately; career, Ts & Cs, a larger aircraft, etc., and other problems may rise.
Itīs a full life circle. We heard this before for endless years and it will continue for many years to come.
Listen out for signs, sights & sounds. Make a safe move and donīt be sorry. Good luck !!!
UNQUOTE
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Have to agree.
As one who has worked in that part of the world, there are some real gems there (well educated / smart etc). But by and large the quality of service you will recieve from support staff there is, IMHO, poor. I found it often difficult to understand their "English" and your customers have to discipline themselves in speech as they don't understand UK slang - at all...
Also the level of common sense one expects back home is rarely found.
When will the short sighted greedy little SOBs learn - YOU GET WHAT YOU PAY FOR!
But then perhaps that is rarely their concern as profit shares, "performance" bonuses (ie operating profit at the expense of lost depth of experience and deferred maintenance etc) and a good share price at the end of your 2 or 3 year Management contract is perhaps more interesting. Buggering the long term future of the company or screwing those who built it often appears irrelevant to our fearless leaders.
As one who has worked in that part of the world, there are some real gems there (well educated / smart etc). But by and large the quality of service you will recieve from support staff there is, IMHO, poor. I found it often difficult to understand their "English" and your customers have to discipline themselves in speech as they don't understand UK slang - at all...
Also the level of common sense one expects back home is rarely found.
When will the short sighted greedy little SOBs learn - YOU GET WHAT YOU PAY FOR!
But then perhaps that is rarely their concern as profit shares, "performance" bonuses (ie operating profit at the expense of lost depth of experience and deferred maintenance etc) and a good share price at the end of your 2 or 3 year Management contract is perhaps more interesting. Buggering the long term future of the company or screwing those who built it often appears irrelevant to our fearless leaders.
Last edited by El Oso; 28th Jan 2006 at 00:13.
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The back office function being outsourced is the revenue accounting side. Fortunately the company they are using will not be picking up the phones. The down side is that if they mess up this work BMI get no revenue!
As far a the jobs go this is what they had to say:
There are 154 positions at Hastings House potentially at risk of redundancy as a result of the restructure, but 21 new positions will be created, leading to a net reduction of around 133 positions at head office as a consequence of these changes. However, we will look to offer redeployment opportunities and a voluntary redundancy scheme as the first option in any reduction in the number of staff. We have every confidence that this will result in less than 100 actual redundancies within the company
As far a the jobs go this is what they had to say:
There are 154 positions at Hastings House potentially at risk of redundancy as a result of the restructure, but 21 new positions will be created, leading to a net reduction of around 133 positions at head office as a consequence of these changes. However, we will look to offer redeployment opportunities and a voluntary redundancy scheme as the first option in any reduction in the number of staff. We have every confidence that this will result in less than 100 actual redundancies within the company
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BMI have always looked for the cheaper option for everything and nothing will stop the "pinta ale and a meat pie" mob from doing any different.
Oh yes forgot to add its another nail in the coffin for a airline run by staff who are just superb, but unfortunatley working for a management team of "barrow boys". Sorry but thats the way it is and always has been and always will be.
Oh yes forgot to add its another nail in the coffin for a airline run by staff who are just superb, but unfortunatley working for a management team of "barrow boys". Sorry but thats the way it is and always has been and always will be.
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Have to agree with the problems of speaking to India, although it wasn't much of a conversation, as I ended up having to use the phonetic alphabet for everything.
"No, that is bravo echo lima foxtrot alpha sierra tango".... aghhh, yes it did get that basic.
Not the first time either... on several occasions I have had my surname spelt wrongly, which truly messes up self-check-in.
First time had to queue and then got sent back to the ticket desk to get it sorted! Next time I knew what to do and saved the queue up, but this is far from ideal when either you are in business and don't want to queue or are in economy, where bmi are now actively pushing self-check-in.....
Come on guys (and gals...) SORT IT OUT
Regards,
Frustrated Shuttlebus
P.S. Heard a rumour that bmi are not replacing their A321s when the leases run out and will be an all 320/319 airline? Reduced capacity on busy flights from then on then? Seems a bit silly, but then maybe the yields outside peak hours don't justify a bigger bus.....
Anyone hear anything different?
"No, that is bravo echo lima foxtrot alpha sierra tango".... aghhh, yes it did get that basic.
Not the first time either... on several occasions I have had my surname spelt wrongly, which truly messes up self-check-in.
First time had to queue and then got sent back to the ticket desk to get it sorted! Next time I knew what to do and saved the queue up, but this is far from ideal when either you are in business and don't want to queue or are in economy, where bmi are now actively pushing self-check-in.....
Come on guys (and gals...) SORT IT OUT
Regards,
Frustrated Shuttlebus
P.S. Heard a rumour that bmi are not replacing their A321s when the leases run out and will be an all 320/319 airline? Reduced capacity on busy flights from then on then? Seems a bit silly, but then maybe the yields outside peak hours don't justify a bigger bus.....
Anyone hear anything different?
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Now look.
This whole Hall thang.
The paymentdiscrepancieseffindotcomthang is just sooooooooooooooooo inefficient that I think even dot Patel must be more able than them, even if it's in Urdu only. Let this Hall swarm move to India, or the threat of it make those in the Hall to become super efficient, as I have taxi payments outstanding since the 4th century.
Now I hope Bish is reading this.
1 4 sick
This whole Hall thang.
The paymentdiscrepancieseffindotcomthang is just sooooooooooooooooo inefficient that I think even dot Patel must be more able than them, even if it's in Urdu only. Let this Hall swarm move to India, or the threat of it make those in the Hall to become super efficient, as I have taxi payments outstanding since the 4th century.
Now I hope Bish is reading this.
1 4 sick
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Originally Posted by one four sick
Now look.
This whole Hall thang.
The paymentdiscrepancieseffindotcomthang is just sooooooooooooooooo inefficient that I think even dot Patel must be more able than them, even if it's in Urdu only. Let this Hall swarm move to India, or the threat of it make those in the Hall to become super efficient, as I have taxi payments outstanding since the 4th century.
Now I hope Bish is reading this.
1 4 sick
This whole Hall thang.
The paymentdiscrepancieseffindotcomthang is just sooooooooooooooooo inefficient that I think even dot Patel must be more able than them, even if it's in Urdu only. Let this Hall swarm move to India, or the threat of it make those in the Hall to become super efficient, as I have taxi payments outstanding since the 4th century.
Now I hope Bish is reading this.
1 4 sick
He'll ask why you're using Taxis when you could be using the bus, or even a bike (or in the case of baby a trike)
