MANGO Cabin crew catch a wake up!!
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MANGO Cabin crew catch a wake up!!
On Monday(17 Nov)the evening flight dep Durban at 19.00 JE288 to FAJS.
On touch down of the 737-800 at FAJS the cabin crew were still in the isles with trolleys.This is a blatant disregard for safety and lack of procedure .Surely cabin crew must advise cockpit that cabin is sterile?
Clearly there was a misunderstanding between Cockpit and cabin crew a shocking poor show for all concerned.
Not totally convinced it was cabin crews fault as Cockpit crew anounced landing in 5 min-then touch down occured 1 min later?
Very poor show.
On touch down of the 737-800 at FAJS the cabin crew were still in the isles with trolleys.This is a blatant disregard for safety and lack of procedure .Surely cabin crew must advise cockpit that cabin is sterile?
Clearly there was a misunderstanding between Cockpit and cabin crew a shocking poor show for all concerned.
Not totally convinced it was cabin crews fault as Cockpit crew anounced landing in 5 min-then touch down occured 1 min later?
Very poor show.
Was on a BA (mainline) flight from Cape Town to London last month when we pushed with half the pax still standing and trying to find seats. Not only was this a really poor show but also begs the question of the head count and security. Not good.
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I recently had to fly on one of the African Airlines, where the cabin crew were taking all the empty middle seats to sleep, and only woke up 15 minutes before landing!
All the pax were already wide awake, but these crew members (some of the female crew) were snoozing away...
weird...!
All the pax were already wide awake, but these crew members (some of the female crew) were snoozing away...
weird...!
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farmpilot wrote:
thats not an incident, head count is done at the door or at the boarding gate, as long as everyone is seated and the cabin is secured before the aircraft commences the take-off run...there is no problem...it would be so much easier if there was less "dawdling" and every-one only has 1 piece of carry-on luggage, then there would be no delay waiting for passengers to get settled....and there would be no complaints about "not being on time"
As far as the Mango incident.....
why even bother with sevice on a DBN sector....effectively its really only 45min to 50 min actual flight time, I am sure everyone can survive this flight time without a drink or snack.
But landing with the cabin crew still in the aisle is a serious breech of safety, should a sudden unplanned incident have occured, and cabin attendants get hurt, or not at their stations to man the doors for a possible evacuation, and blocked aisles, then there would be cause to have the Pilots licence's suspended as they, the PIC's, have to ensure the aircraft is in a safe and secure state before attempting a landing.
No cabin secure signal..no landing...orbit or go-around
Was on a BA (mainline) flight from Cape Town to London last month when we pushed with half the pax still standing and trying to find seats. Not only was this a really poor show but also begs the question of the head count and security. Not good.
As far as the Mango incident.....
why even bother with sevice on a DBN sector....effectively its really only 45min to 50 min actual flight time, I am sure everyone can survive this flight time without a drink or snack.
But landing with the cabin crew still in the aisle is a serious breech of safety, should a sudden unplanned incident have occured, and cabin attendants get hurt, or not at their stations to man the doors for a possible evacuation, and blocked aisles, then there would be cause to have the Pilots licence's suspended as they, the PIC's, have to ensure the aircraft is in a safe and secure state before attempting a landing.
No cabin secure signal..no landing...orbit or go-around
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Ok...as cabin crew, would you not be slightly concerned when you heard and felt the gear go down ????
I am not defending the flight deck here, just strange that you would keep going with your trollies....would you not call the flight deck and at least ask if there is a chance they forgot something ?!?
At "5 mins to landing" should the trollies not have been away already...???
If the flight deck messed this up time wise, or got a short-cut from atc, or whatever, then they should have called the SCCM and advised a shorter time to secure the cabin
Where´s the CRM here.....or is it TIA again...
PS...kittycat i think i know what airline that is...
I am not defending the flight deck here, just strange that you would keep going with your trollies....would you not call the flight deck and at least ask if there is a chance they forgot something ?!?
At "5 mins to landing" should the trollies not have been away already...???
If the flight deck messed this up time wise, or got a short-cut from atc, or whatever, then they should have called the SCCM and advised a shorter time to secure the cabin
Where´s the CRM here.....or is it TIA again...
PS...kittycat i think i know what airline that is...
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As a purser when i was working in the cabin the flightdeck would usually call me to find out if the cabin was secure for landing and would intimate me at least 10mins before landing.At which point i know that i should start securing or ensure that the cabin is secure.
Surely,the cabin crew should know that their primary job in the cabin is for safety of the passengers and not for service so it behoves the purser or cabin manager on the flight to realize that the service would interfere with safety
and it should have been discontinued with sincere apologies given to the
passengers that where not served.
we should always remember safety first
Surely,the cabin crew should know that their primary job in the cabin is for safety of the passengers and not for service so it behoves the purser or cabin manager on the flight to realize that the service would interfere with safety
and it should have been discontinued with sincere apologies given to the passengers that where not served.
we should always remember safety first
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Romeo ET
"..and there would be no complaints about "not being on time"
really? thats real funny, because normally its the airline making us passengers late, and not the other way around, especially the green one, who should rather sell tickets by day of requested flight, instead of having an actual time of departure on the ticket. Thats if you have not been overbooked or they decided to move you onto an FAJS flight when you booked and paid for a FALA one. A little sms, to say "sorry, your flight has been changed and no we won't pay for the rental to get you to FALA, thats your problem, f#$& you very much.
Rant over, but RET, don't try to blame the pax when its normally the airline's fault.
"..and there would be no complaints about "not being on time"
really? thats real funny, because normally its the airline making us passengers late, and not the other way around, especially the green one, who should rather sell tickets by day of requested flight, instead of having an actual time of departure on the ticket. Thats if you have not been overbooked or they decided to move you onto an FAJS flight when you booked and paid for a FALA one. A little sms, to say "sorry, your flight has been changed and no we won't pay for the rental to get you to FALA, thats your problem, f#$& you very much.
Rant over, but RET, don't try to blame the pax when its normally the airline's fault.
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Romeo ET
"..and there would be no complaints about "not being on time"
really? that's real funny, because normally its the airline making us passengers late, and not the other way around, especially the green one, who should rather sell tickets by day of requested flight, instead of having an actual time of departure on the ticket. That's if you have not been overbooked or they decided to move you onto an FAJS flight when you booked and paid for a FALA one. A little sms, to say "sorry, your flight has been changed and no we won't pay for the rental to get you to FALA, that's your problem, f#$& you very much.
Rant over, but RET, don't try to blame the pax when its normally the airline's fault.
"..and there would be no complaints about "not being on time"
really? that's real funny, because normally its the airline making us passengers late, and not the other way around, especially the green one, who should rather sell tickets by day of requested flight, instead of having an actual time of departure on the ticket. That's if you have not been overbooked or they decided to move you onto an FAJS flight when you booked and paid for a FALA one. A little sms, to say "sorry, your flight has been changed and no we won't pay for the rental to get you to FALA, that's your problem, f#$& you very much.
Rant over, but RET, don't try to blame the pax when its normally the airline's fault.
