Romeo ET
"..and there would be no complaints about "not being on time"
really? that's real funny, because normally its the airline making us passengers late, and not the other way around, especially the green one, who should rather sell tickets by day of requested flight, instead of having an actual time of departure on the ticket. That's if you have not been overbooked or they decided to move you onto an FAJS flight when you booked and paid for a FALA one. A little sms, to say "sorry, your flight has been changed and no we won't pay for the rental to get you to FALA, that's your problem, f#$& you very much.
Rant over, but RET, don't try to blame the pax when its normally the airline's fault.
I might be wrong but I think he was actually referring to cockpit crew!